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Reviews of Hotell Zäta 3 stars

Prästgatan 32, 831 31 Östersund, Sweden

#14 of 19 hotels in Östersund

Guests' Choice

Review score

Based on 678 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.1

  • Location

    8.8

  • Facilities

    6.8

  • Staff

    8.4

  • Value for money

    7.5

  • Free WiFi

    8.3

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Showing 1 - 39

  • Reviewed: 1 October 2018

    10
    We would like to come back to further explore Ostersund and this is a great base for the adventure.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    It was excellent; nothing negative.

    The room was large and well furnished. Breakfast was great, and the staff prepared a take-away breakfast for our early morning departure the last day - very good and great hospitality! The location couldn't have been better.

    Stayed in September 2018

  • Reviewed: 22 September 2018

    7.1
    The hotel located in the city center, close to the cinema,...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The standard room and bathroom were renovated long time ago and overpriced in comparison with similar hotels.

    The hotel located in the city center, close to the cinema, restaurants, shops, less than 10 min walk from train station. Very friendly staff.

    Stayed in September 2018

  • Reviewed: 17 August 2018

    7.5
    Good value
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to mention

    Helpful and accommodating staff. Great location only 10 minutes walk to central railway station, a bonus as we arrived and left by train. Room small but clean and comfortable.

    Stayed in August 2018

  • Reviewed: 12 August 2018

    7.1
    Beware of low-frequency disturbing fan system in courtyard side - a major drawback. Otherwise OK
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The fan system in the courtyard interferes with night sleep due to low and uneven noise, no more than 30-35dB but so extremely disturbing that I partially slept in the car in the garage, partly in the armchair at the reception. Not the hotel's fault, but is an error in property that draws down the experience to rock bottom. Can't be saved by nice staff and services. Value your sleep? Then check it out first!

    Stayed in August 2018

  • Reviewed: 20 July 2018

    9.2
    Small hotel that is still a proper hotel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    There is nothing to dislike.

    I rarely write reviews for anything really but Hotel Zäta is one of few exceptions. It's a hotel that is as small as a hotel could possibly get while still being a proper hotel. The breakfast has enough options while not going over the top with bacon and stuff, it doesn't need that as it's not that kind of hotel.

    Stayed in July 2018

  • Reviewed: 18 July 2018

    9.2
    Loverly people, Great Hotel.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The Curtains... didn't fit.

    The best designed, small hotel room I've ever been in. The loverly ladies that organized breakfast, helped with bookings & what to see and do for our 2x day stay.

    Stayed in July 2018

  • Reviewed: 5 May 2018

    7.5
    It was all around one of the better hotel experiences that I have had in a very long time.
    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are not necessarily top of the line but there is a quaintness to the whole place that makes up for it. I like that they use the traditional key system - it’s actually a very nostalgic element to the stay.

    It was all around cozy

    Stayed in May 2018

  • Reviewed: 30 April 2018

    8.8
    Well located and comfortable small hotel.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 10 nights

    Room a bit small for two - not much storage space for long stay. Awkward bath / shower design.

    Very good quality breakfast. Friendliness of staff. In city centre but quiet - handy for everything. Free parking in garage.

    Stayed in April 2018

  • Reviewed: 13 August 2017

    7.9
    IT WAS MY HOMETOWN AND I ENJOYED SEEING THE SIGHTS OF COURSE.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    HARD TO GET TO IN THE CITY BY CAR. MANY ONE WAY STREETS AND NO PARKING TO SPEAK OF OTHER THAN AT THE UNDERGROUND PARKING AT THE HOTEL.

    GREAT BREAKFAST. RECEIVED BREAKFAST PACKAGE, AS WE TRAVELED EARLY ONE MORNING. LOTS OF CUTE RESTAURANTS AND SHOPS CLOSE BY.

    Stayed in August 2017

  • Reviewed: 25 July 2017

    6.7
    If you want to party and don't mind laser lights and loud drunks screaming, it's a good location.
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Terrible noise from night club The Fabulous Sports Bar across from the court yard. It's located in the city center so I expected some noise. I didn't expect laser disco lights screaming drunks and bass starting at 1:00 in the morning. If reception had been open I would have asked to be moved or for a refund and found a different hotel.

    Super comfortable basic room. The staff were helpful and friendly.

    Stayed in July 2017

  • Reviewed: 27 May 2017

    8.8
    Excellent, very friendly hotel with secure, private parking
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    No issues.

    This hotel has private parking that is readily accessible although, the front of the hotel is in a restricted pedestrian area. This hotel's team is very friendly and helpful and the hotel itself is in a central location. It's easy to walk round the town and take in its sights including a ski slope and an old town museum. A wide choice of restaurants are nearby and there's also a shopping mall (for those so inclined!). I'd not hesitate to use Hotell Zata again.

    Stayed in May 2017

  • Reviewed: 23 August 2018

    10
    Comfortable hotel in the center.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable hotel in the center. Breakfast included. Tea for free near reception.

    Stayed in July 2018

  • Reviewed: 20 August 2018

    9.6
    Fantastic stay, great location and v comfy bed.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the facilities are a little tired.

    Excellent lady on reception let me check in early and also check out late the following day.

    Stayed in August 2018

  • Reviewed: 19 August 2018

    8.8
    Book this one if you are a budget traveller! :)
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Nothing

    Excellent, basic hotel in the city centre. Great value for money.

    Stayed in August 2018

  • Reviewed: 18 August 2018

    10
    Breakfast was good !
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good !

    Stayed in August 2018

  • Reviewed: 18 August 2018

    7.5
    Good location, good breakfast overall good value for 1 night
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very small bath

    Good location, good breakfast overall good value for 1 night

    Stayed in August 2018

  • Reviewed: 14 August 2018

    7.9
    Really nice location directly on the main street.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    The next door neighbor is a night club. It was very noisy during Friday and Saturday evening.

    Really nice location directly on the main street.

    Stayed in August 2018

  • Reviewed: 10 August 2018

    5.4
    Room could have been cleaned and the smell could have been...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room could have been cleaned and the smell could have been better. Breakfast was ok.

    Stayed in August 2018

  • Reviewed: 19 July 2018

    10
    Central and staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel needs to increase the size of breakfast area.

    Central and staff.

    Stayed in July 2018

  • Reviewed: 7 July 2018

    7.1
    In the centre, breakfast OK, room OK
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Due to location in shopping street, parking is not easy

    In the centre, breakfast OK, room OK

    Stayed in June 2018

  • Reviewed: 26 April 2018

    7.5
    Good location but old bunky beds
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beds are getting old not so comfortable.

    Location in city centre is convenient. Parking garage good especially in winter.

    Stayed in April 2018

  • Reviewed: 23 March 2018

    8.3
    Perfect Location
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    :)

    Perfect Location

    Stayed in March 2018

  • Reviewed: 29 December 2017

    8.3
    price
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    price

    Stayed in December 2017

  • Reviewed: 16 October 2017

    10
    Not to fashion but clean andre Nice.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not to fashion but clean andre Nice.

    Stayed in October 2017

  • Reviewed: 2 July 2017

    9.6
    Great location, great value for money
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night

    Great location, great value for money

    Stayed in July 2017

  • Reviewed: 2 July 2017

    7.9
    The shower was'nt the best, the lady had some problems...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower was'nt the best, the lady had some problems getting in and out.

    Stayed in June 2017

  • Reviewed: 29 June 2017

    6.3
    convenience
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Security was over the top (3 doors to get to reception

    convenience

    Stayed in June 2017

  • Reviewed: 10 March 2017

    8.8
    Great location and service.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and service. Basic hotel that has all you need and I would stay again.

    Stayed in February 2017

  • Reviewed: 22 January 2017

    8.3
    Excellent location in the centre of Ostersund
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    All was okay, hotel was basic but a reasonable 3 star stay.

    Great location, bang in the middle of town. Friendly, helpful staff.

    Stayed in January 2017

  • Reviewed: 5 January 2017

    8.3
    Very Kind staff!
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    No hair dryer.

    Very Kind staff!

    Stayed in January 2017

  • Reviewed: 31 October 2016

    7.5
    ZATA is a nice hotel in ostersund
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    nothing it was average

    location and staff perfect

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 December 2015

    5.4
    The staff and location
    • Leisure trip
    • Couple

    They dind't clean everyday and dind't give us new towells everyday, had to ask for them... We ordered a double bed(for couples). But we got 2 single beds just added together.

    The staff and location

  • Reviewed: 22 February 2015

    4.6
    First time I will say: nothing (OK, the garage was good.
    • Leisure trip
    • Solo traveller

    Everything. Simple breakfast, poor bed, "impossible bathroom". WiFi that did not work. Uninterested reception Atmosphere like some kind of institution. ( Never again ) Overpriced.

    First time I will say: nothing (OK, the garage was good. )

  • Reviewed: 18 January 2015

    8.8
    Extended day (may have been 24/7) access to tea, coffee...
    • Business trip
    • Solo traveller

    Nothing. All good.

    Extended day (may have been 24/7) access to tea, coffee and soft drinks. Town centre provided easy access to a range of good restaurants, cafes, and bars. A quiet, efficient service.

  • Reviewed: 28 March 2016

    7.1
    The reception guy is very nice to show us the way around
    • Leisure trip
    • Group

    The reception guy is very nice to show us the way around

  • Reviewed: 17 January 2016

    7.1
    Location and personal.
    • Leisure trip
    • Couple

    Lack of information about activities around Östersund

    Location and personal.

  • Reviewed: 9 December 2015

    8.3
    I like the town.
    • Leisure trip
    • Group

    I like the town. I like that the hotel is in the middle of town i like the breakfastroom

  • Reviewed: 13 April 2015

    10
    Location was ideal.
    • Leisure trip
    • Couple

    Location was ideal. Room bright and airy and very clean. Staff friendly.

  • Reviewed: 24 February 2015

    6.7
    good breakfast, free wifi & cleanliness of the room (...
    • Leisure trip
    • Family with older children

    The family bed? fold out sofa bed ( come on )

    good breakfast, free wifi & cleanliness of the room ( needs modernising though )

There are also 15 reviews without text. These impact the overall review score.

Showing 1 - 39

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