Select your currency
Top currencies
All currencies
-
Argentine Peso AR$
-
Australian Dollar AUD
-
Azerbaijani New Manats AZN
-
Bahrain Dinar BHD
-
Brazilian Real R$
-
Bulgarian Lev BGN
-
Canadian Dollar CAD
-
CFA Franc BCEAO XOF
-
Chilean Peso CL$
-
Chinese Yuan CNY
-
Colombian Peso COP
-
Czech Koruna Kč
-
Danish Krone DKK
-
Egyptian Pound EGP
-
Euro €
-
Fijian Dollar FJD
-
Georgian Lari GEL
-
Hong Kong Dollar HK$
-
Hungarian Forint HUF
-
Indian Rupee Rs.
-
Indonesian Rupiah Rp
-
Japanese Yen ¥
-
Jordanian Dinar JOD
-
Kazakhstani Tenge KZT
-
Korean Won KRW
-
Kuwaiti Dinar KWD
-
Malaysian Ringgit MYR
-
Mexican Peso MXN
-
Moldovan Leu MDL
-
Namibian Dollar NAD
-
New Israeli Sheqel ₪
-
New Taiwan Dollar TWD
-
New Zealand Dollar NZD
-
Norwegian Krone NOK
-
Omani Rial OMR
-
Polish Zloty zł
-
Pound Sterling £
-
Qatari Riyal QAR
-
Romanian New Leu lei
-
Russian Ruble RUB
-
Saudi Arabian Riyal SAR
-
Singaporean Dollar S$
-
South African Rand ZAR
-
Swedish Krona SEK
-
Swiss Franc CHF
-
Thai Baht THB
-
Turkish Lira TL
-
U.A.E. Dirham AED
-
U.S. Dollar $
-
Ukraine Hryvnia UAH
Select your language
All languages
-
English (UK)
-
English (US)
-
Deutsch
-
Nederlands
-
Français
-
Español
-
Español (AR)
-
Español (MX)
-
Català
-
Italiano
-
Português (PT)
-
Português (BR)
-
Norsk
-
Suomi
-
Svenska
-
Dansk
-
Čeština
-
Magyar
-
Română
-
日本語
-
简体中文
-
繁體中文
-
Polski
-
Ελληνικά
-
Русский
-
Türkçe
-
Български
-
العربية
-
한국어
-
עברית
-
Latviski
-
Українська
-
हिन्दी
-
Bahasa Indonesia
-
Bahasa Malaysia
-
ภาษาไทย
-
Eesti
-
Hrvatski
-
Lietuvių
-
Slovenčina
-
Srpski
-
Slovenščina
-
Tiếng Việt
-
Filipino
-
Íslenska
- Hotel reviews homepage→
- Sweden hotel reviews→
- Stockholm county hotel reviews→
- Stockholm hotel reviews→
- Reviews of Best Western Kom Hotel Stockholm
Reviews of Best Western Kom Hotel Stockholm This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Döbelnsgatan 17, Norrmalm, 11140 Stockholm, Sweden
#126 of 195 hotels in Stockholm
Guests' ChoiceReview Score
Based on 920 hotel reviews
8.0Score breakdown
-
Cleanliness
8.3
-
Comfort
8.2
-
Location
8.8
-
Facilities
8.0
-
Staff
8.9
-
Value for money
8.1
-
Free Wifi
8.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: September 8, 2025
Francis
Australia3 Reviews8.0“Met or exceeded our expectations.”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Liked the fan, kettle & ironing facilities- much appreciated. Breakfast was very good. Friendly reception staff welcomed us.
Stayed in September 2025
-
Reviewed: September 7, 2025
Gosia
Poland31 Reviews9 helpful votes9.0“Very conveniently located hotel with delicious breakfast”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 2 nights
Our room had a strange window setup with 1 narrow window in the corner and 1 low window under the ceiling. Looking at the hotel facade, there are many rooms like that, you can see in the booking.com photos as well, clearly some crazy design architect idea. Finally it did not bother us much, because it was sunny and we did not spend long time in our hotel room during the day, but I can imagine it can be bothering in autumn/winter.
One of the highlights of our stay was delicious breakfast with many fresh local and international options. Definitely worth coming back for. Otherwise everything was as expected: the room was clean and up to the standard of Best Western brand, staff was friendly and welcoming. This is not a new hotel, but very well maintained for sure. Locations is great to visit Stockholm, even on foot: 2 minutes walk you are at the top of Drottninggatan - famous pedestrian street dotted with cafes and shops which takes you all the way down to the old city. Otherwise an underground station is very close. All in all - good value for money!
Stayed in September 2025
-
Reviewed: September 7, 2025
David
Australia70 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nicholas on reception was most helpful with an inquiry
Stayed in September 2025
-
Reviewed: September 4, 2025
Ferhat
Turkey7 Reviews8.0“Great value for money”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed (3 Adults)
- • Stayed 3 nights
- • Submitted from a mobile device
A little bit far from the center. It takes 2~3 stops by metro to get to the center, though. The extra bed [a folding sofa bed] was not comfy, and the part where you put your head kept collapsing.
The room was clean. Staff was super helpful and kind. The breakfast was delicious and satisfying. Super safe. You need room keys to get to the part of the building where the rooms are.
Stayed in September 2025
-
Reviewed: September 1, 2025
Emilija
Iceland16 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed (3 Adults)
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was fine.
Has everything you need, walkable distance to old town. Good breakfast. Very comfy beds- not so soft not to hard.
Stayed in August 2025
-
Reviewed: August 25, 2025
Anna
Estonia6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed (3 Adults)
- • Stayed 1 night
- • Submitted from a mobile device
Superb Breakfast!
Stayed in August 2025
-
Reviewed: August 24, 2025
Heidi
United Kingdom12 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed (3 Adults)
- • Stayed 2 nights
- • Submitted from a mobile device
We had an early flight so they kindly gave us breakfast to go
Stayed in July 2025
-
Reviewed: August 22, 2025
Gloria
Australia36 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Small Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Especially the reception
Stayed in August 2025
-
Reviewed: August 22, 2025
Laura
United States20 Reviews8.0“Good stay in Stockholm”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed (3 Adults)
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing - very good stay!
The location is great - just a couple of blocks from a main metro line. Nice rooms, clean, with a good amount of space. Grocery store just down the block, and close to coffee shops and cafes. Very good breakfast!
Stayed in August 2025
-
Reviewed: August 19, 2025
Francis
United Kingdom84 Reviews6 helpful votes9.0“good location fair value for a relatively expensive city”- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 5 nights
wider choice of coffee ,eg expresso (but such machines can break down)
relatively quiet area ,about 20 minutes walk;k to the centre or 5 minutes by metro .,This year there did not appear to be buses along the main boulevard SEAVAGEN .Breakfast enormous .you do not need lunch . crowded 0800 to 0930 ,so go earlier or laterIhave been to this hotel several times in the last 20 years and fully intend to come again next year .
Stayed in August 2025
-
Reviewed: August 19, 2025
Aleš
Czech Republic20 Reviews1 helpful vote8.0“Good hotel”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed (3 Adults)
- • Stayed 3 nights
- • Submitted from a mobile device
Noisy street at night, if the window is open
Nice neighbourhood, well equipped gym, good breakfast, cleanliness, 15 min walk to downtown
Stayed in August 2025
-
Reviewed: August 9, 2025
Petar
Sweden10 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Small Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Close to the main shopping street and the city centre. Old town within walking distance, approx. 15-20 min from the hotel.
Stayed in August 2025
-
Reviewed: August 6, 2025
Emanuele
Italy14 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 6 nights
- • Submitted from a mobile device
Great breakfast, very kind staff, and excellent location.
Stayed in August 2025
-
Reviewed: August 2, 2025
Calleja
Malta33 Reviews1 helpful vote7.0“Good basic hotel for a trip to Stockholm”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 7 nights
Are is noisy at nighttime, no Ac in room and it was hot, no wardrobe for a family room
Good breakfast, good location
Stayed in July 2025
-
Reviewed: July 31, 2025
Kathryn
Australia11 Reviews9.0“Friendly staff, great location”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed (3 Adults)
- • Stayed 3 nights
- • Submitted from a mobile device
Staff were very helpful, the included breakfast was a great value and the location was great.
Stayed in July 2025
-
Reviewed: July 28, 2025
Thomas
France59 Reviews8 helpful votes7.0“Nice stay”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed (3 Adults)
- • Stayed 2 nights
- • Submitted from a mobile device
Price/ quality compared to other hotels in the area a bit higher.
Location is excellent to visit Stockholm, walking distance to Gamla Stan. The room is clean, bathroom ok. The staff is very nice and helpful.
Stayed in July 2025
-
Reviewed: July 24, 2025
Kolfinna
Iceland14 Reviews8.0“Great location!!”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 3 nights
A bit outdated rooms and hallways
Great breakfast, big room, great staff, comfy beds, great location - walking distance to most of the places!
Stayed in July 2025
-
Reviewed: July 24, 2025
Buro
Switzerland11 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 5 nights
- • Submitted from a mobile device
There is no direct parking within the hotel as you need to use the public parking (with an app you need to download)
Great location, super breakfast buffet and very helpful employees. I would again stay at this hotel
Stayed in July 2025
-
Reviewed: July 22, 2025
Jukka
Finland24 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Room had just a small window.
Room was clean and modern, breakfast was great.
Stayed in July 2025
-
Reviewed: July 19, 2025
Marko
Croatia40 Reviews4 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Bad is a bit old but comfy.
Nice hotel, with amazing reception. I don’t know name of black guy who work there, but he was amazing and super helpful. Sorry to put like this but don’t know his name. Clean and for me location was nice. Stockholm is great.
Stayed in July 2025
-
Reviewed: July 16, 2025
Turab
Canada18 Reviews2 helpful votes8.0“Great first stay in Stockholm, good location, very good breakfast. Very friendly and helpful staff - taught me some Swed”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed (3 Adults)
- • Stayed 3 nights
- • Submitted from a mobile device
How wet the bathroom became after someone takes a shower.
Comfortable rooms and very good breakfast.
Stayed in July 2025
-
Reviewed: July 15, 2025
Attila
Czech Republic51 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The windows are a bit small but otherwise the rooms are ok. Unfortunately the hotel's parking capacity was full so we needed to park in a nearby parking house, the hotel has special fares there but it's still a few minutes walking.
We needed a value for money hotel near the city centre, and this is it. Clean rooms, comfortable beds and we were very happy that it has a sauna too. That was a real treat after a long day.
Stayed in July 2025
-
Reviewed: July 9, 2025
Jones
United Kingdom131 Reviews11 helpful votes9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Good location for city, easy walk for restaurants and close to hop on/hop off bus route. Reception staff Andrea most helpful when we had to switch rooms and sorted garage parking for our motorcycles
Stayed in July 2025
-
Reviewed: July 8, 2025
Aslam
Sweden1 review7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The bathrooms are very small. I booked for my family, expecting a bigger room.
location
Stayed in July 2025
Guests also reviewed these properties:
-
Hyatt Regency DallasDallas, US
-
Pousada Bamboo da BarraSalvador, Brazil
-
Ganozliev's Apartments in Kavatsi AreaSozopol, Bulgaria
-
Sunset Beach GuesthouseCape Town, South Africa
-
Kentavar Family HotelByala, Bulgaria
-
Feels Like Home - Ajuda - Low Cost ApartmentsLisbon, Portugal
-
Central CitySaint Petersburg, Russia
-
Amrita ApartmentsNesebar, Bulgaria
