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Reviews of Quality Hotel Galaxen 4 stars

Jussi Björlingsväg 25, 784 32 Borlänge, Sweden

#2 of 11 hotels in Borlänge

Guests' Choice

Review score

Based on 663 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.4

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Showing 1 - 40

  • Reviewed: 2 October 2018

    10
    I would definitely book here again!
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 8 nights
    • Submitted via mobile

    The propriety is excellent. The rooms were clean and comfortable. The breakfast was delicious with so many choices. The staff was friendly and helpful. There are many things to do within walking distance.

    Stayed in September 2018

  • Reviewed: 17 September 2018

    9.6
    Well located hotel, comfortable room and clean bathroom, free parking is what you will get.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    I liked the hotel, however, I could not find any information about the breakfast time in the room even though you will be informed the breakfast time when checking in. However, it is good to have to have this information in the room.

    The location is not in the crowed center while it is less than 300 meter away from center, free parking, clean room and clean bathroom. There is some places that you can not drive a car at night at the center, in this hotel, you do not need to worry about that, the center is only 1 min walk.

    Stayed in September 2018

  • Reviewed: 16 July 2018

    7.1
    Nice location in the city centre.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 2 nights

    No fridge in the room. No kettle in the room, no possibility of even make a cup of coffee in the room. The room was not proper cleaned when I arrived. A lot of dirt, dust, hairs, candy etc, from previous guests.

    Nice location in the city centre. Comfortable bed.

    Stayed in June 2018

  • Reviewed: 5 July 2018

    10
    Excellent breakfast with possibilities to sit outside.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Rooms are not very spacious.

    Excellent breakfast with possibilities to sit outside. Very charming staff at the front desk. The rooms were equipped with double dark curtains, an absolute necessity with the long Swedish summer nights. Walking distance to town centre and railway station. Very suitably priced during the summer.

    Stayed in July 2018

  • Reviewed: 8 January 2018

    7.9
    it was altogether a good hotel and I would recommend it
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    i would have preferred a slightly bigger room, and also a bigger wardrobe, there was two of us with winter jackets which took up most of the space in the wardrobe

    bed was comfortable, room was nice and clean, and breakfast was good

    Stayed in January 2018

  • Reviewed: 23 November 2017

    7.1
    Good location and very nice people working there.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    I heard the elevators a lot, they begin to sound old. All over things start to look old and I believe the hotel needs to start refurnishing before getting too outdated, in all from tiles in the bathroom, towels quality, the wood interior design at the relax, decorations, signs texts etc etc. Ok for a more simple hotel but not for a quite expensive hotel that aims for tourists and conferences etc A pity that the pool also this time didn't work.

    The staff is brilliant and the atmosphere at breakfast is very friendly. I like the size of the bathroom, not narrow.

    Stayed in November 2017

  • Reviewed: 25 August 2017

    8.8
    Friendly reception
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Waiting time in the restaurant. Unnecessary hotel reservation at yr credit card if you pay hotel & restaurant upon check-out.

    Friendly reception Nice room Comfortable Bicycles could be stored inside

    Stayed in August 2017

  • Reviewed: 9 July 2017

    7.5
    The night we stayed there was an outdoor concert 100 meters...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    See above!

    The night we stayed there was an outdoor concert 100 meters from our room which lasted until midnight and made sleeping almost impossible-when booking we should have been advised of this event which attracted 10,000 attendees.

    Stayed in July 2017

  • Reviewed: 16 May 2017

    10
    I´ll be back.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    The sound system in the room, and also the amount of radiostations on the TV.

    The very friendly greeting upon our arrival. Also loved the breakfast buffé and the great verity, being an LCHF-eater it was particularly nice. The massage-chair in the spa was a nice edition.

    Stayed in May 2017

  • Reviewed: 26 February 2017

    6.3
    OK
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were told the dinner restaurant was fully booked, without being given prior notice that we needed a reservation. When we finally got seated there, the menu choices and food quality were poor. The spa has only a small jacuzzi and sauna which is not sufficiently big for the number of guests staying there. There is poor public transport options to travel to Romme Alpin ski resort, and taxis cost over 400 KR.

    Great breakfast buffet and a clean and comfortable room

    Stayed in February 2017

  • Reviewed: 30 August 2018

    5.0
    Elevator makes lots of noise in the whole building!
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Elevator makes lots of noise in the whole building! No sleep!

    Stayed in August 2018

  • Reviewed: 3 August 2018

    7.5
    Decent
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 2 nights

    Could use a bit of renovation

    Decent hotel, good location, reasonably priced and good facilities though a bit dated.

    Stayed in August 2018

  • Reviewed: 29 July 2018

    7.5
    No AC, it was to hot in the room.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    No AC, it was to hot in the room.

    Stayed in July 2018

  • Reviewed: 29 July 2018

    6.3
    Erik
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Extremely hot weather, not air condition.

    Stayed in July 2018

  • Reviewed: 25 July 2018

    7.1
    no air conditioning
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    no air conditioning

    Stayed in July 2018

  • Reviewed: 21 July 2018

    9.6
    ok
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    The restaurant was not open for lunch.

    Comfortable bed, great bathroom.

    Stayed in July 2018

  • Reviewed: 20 July 2018

    9.2
    good location, good breakfast.
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast, location.

    Stayed in July 2018

  • Reviewed: 10 May 2018

    8.8
    Slept very well and enjoyed breakfast sitting in the enclosed patio.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Windswept floor.

    One could open the window for fresh air and the bed was comfortable.

    Stayed in May 2018

  • Reviewed: 31 March 2018

    5.8
    Terrible breakfast, small rooms, the hotel is not value for...
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    Terrible breakfast, small rooms, the hotel is not value for money.

    Stayed in March 2018

  • Reviewed: 23 March 2018

    6.3
    Nothing special.
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    Small room and old-fashioned bathroom.

    Breakfast. Kind staff

    Stayed in March 2018

  • Reviewed: 15 August 2017

    8.3
    The location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No parking no AC

    The location

    Stayed in August 2017

  • Reviewed: 14 February 2017

    10
    Clean, nice room.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Clean, nice room. Good breakfast.

    Stayed in January 2017

  • Reviewed: 4 January 2017

    7.1
    The Sauna and bubble pool
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The Hotel is a bit old and the style is not top modern accordingly.

    The Sauna and bubble pool

    Stayed in January 2017

  • Reviewed: 9 December 2016

    5.4
    If your a business traveler its okay. But thats all
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Outdated, needs renovation. Breakfast room without flair and character.

    Nice hotel, good conferencing facilities

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 February 2016

    10
    The highlights are jacuzzi and breakfast.
    • Leisure trip
    • Couple

    It would be nice to know in advance which cable connections does TV have (it has e.g. hdmi, for those interested). The breakfast should start at 7am (half an hour earlier) also on weekends, due to the timing of bus 214 to Romme Alpin which leaves 8:15am (needs to be preordered!).

    The highlights are jacuzzi and breakfast. Also furniture is modern and shower is very nice. Wifi worked in the room without any problems. Overall five star experience, we were very satisfied and will stay there again.

  • Reviewed: 19 January 2016

    9.2
    Very attentive staff.
    • Leisure trip
    • Family with older children

    2 marginal points: 1) There is a speaker for TV sound next to the bed, which is great, except it spreads to the room next door. We heard a sit-com with canned laughter from the room, very clearly. luckily they turned it off at 9 pm. 2) Both the dinner restaurant and breakfast rooms were too cold - it was -15C outside and the cold spreads intto the large hallway from which one enters into the restaurants. We asked for the door to the hallway closed, and it got a bit better.

    Very attentive staff. Great sauna. Breakfast far exceeded expectations. good parking.

  • Reviewed: 7 January 2016

    7.9
    Good location near the station, friendly and helpful staff,...
    • Leisure trip
    • Solo traveller

    The first room, albeit very clean, smelled very very bad, but I could get another one from the friendly staff without problems.

    Good location near the station, friendly and helpful staff, even preparing a breakfast to-go because I had to leave at 05:00

  • Reviewed: 23 November 2015

    8.3
    Nice breakfast, good situation, standard equipment in the...
    • Business trip
    • Solo traveller

    Old fashion deco, lack of good open resto in Borlange

    Nice breakfast, good situation, standard equipment in the room, sympathy of the staff, nice region

  • Reviewed: 23 August 2015

    8.3
    In the 3 weeks that stayed at the Glaxen all the staff were...
    • Business trip
    • Couple

    Would have liked an iron in the room rather than having to go to the second floor.

    In the 3 weeks that stayed at the Glaxen all the staff were helpful and cheerful.

  • Reviewed: 20 May 2015

    6.7
    Proximity to my work location.
    • Business trip
    • Solo traveller

    small room, poor bathroom items ( just basic liquid soap provided).

    Proximity to my work location. Appreciated that I could keep my room for a few hours longer as my work was in the location. Receptionist was helpful.

  • Reviewed: 13 April 2015

    9.2
    breakfast has a lot of options and also gluten free and...
    • Leisure trip
    • Group

    Just missed somethings like shower cap, swab, little bathroom stuff. Parking aerea is payed but there is a free aerea nearby.

    breakfast has a lot of options and also gluten free and lactose free. The room is nice and the shower is very good! 10 minutes to ski station by car. The Hotel has a planetarium inside. It's so cool!

  • Reviewed: 19 April 2016

    10
    Really nice personnel and a fabolous ecological breakfast.
    • Leisure trip
    • Couple

    Really nice personnel and a fabolous ecological breakfast. I really enjoyed my stay here.

  • Reviewed: 29 March 2016

    8.3
    The buffet in the night have to be improved.
    • Leisure trip
    • Family with young children

    The buffet in the night have to be improved. The dishes did not have a good looking.

  • Reviewed: 24 March 2016

    8.0
    Nice, modern rooms and bathroom with shower doors.
    • Business trip
    • Solo traveller

    Breakfast was just standard and a bit confusing.

    Nice, modern rooms and bathroom with shower doors.

  • Reviewed: 24 February 2016

    8.3
    Very nice welcome by the receptionist Fredrik.
    • Leisure trip
    • Couple

    Very nice welcome by the receptionist Fredrik. And very nice breakfast.

  • Reviewed: 17 January 2016

    7.5
    Location och breakfast
    • Leisure trip
    • Family with young children

    The jacuzzi was closed

    Location och breakfast

  • Reviewed: 12 January 2016

    7.5
    Breakfast buffet was great!
    • Leisure trip
    • Couple

    The hottub was closed, this was not stated clearly when booking.

    Breakfast buffet was great!

  • Reviewed: 6 October 2015

    6.3
    The service at frontdesk was excellent
    • Leisure trip
    • Couple

    the breakfast was ok. The scrambled eggs was very bad.

    The service at frontdesk was excellent

  • Reviewed: 17 September 2015

    5.8
    BreKfast,
    • Leisure trip
    • Group

    Noisy , noisy... Asked for a quiet room and each morning at 0700 there was very loud hammering and equipment noises. Shower fan broken

    BreKfast,

  • Reviewed: 22 April 2015

    8.8
    Trevlig personal.
    • Business trip
    • Solo traveller

    Trevlig personal.

There are also 25 reviews without text. These impact the overall review score.

Showing 1 - 40

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