Reviews of Scandic Grand Central This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Kungsgatan 70, Norrmalm, 111 40 Stockholm, Sweden

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Reviewed: September 6, 2025 · Stayed in August 2025
Verified reviewThe location
The mattress was too soft
Reviewed: September 6, 2025 · Stayed in August 2025
Verified reviewThe staff were re courteous and the hotel is clean and easily accessible
Reviewed: September 5, 2025 · Stayed in September 2025
Verified reviewLocation
Put us in basement where we had to drag luggage up and down many sets of steps. Also music in bar boomed until late at night. Walk through serving area smelled bad.
Reviewed: September 4, 2025 · Stayed in September 2025
Verified reviewReviewed: September 4, 2025 · Stayed in August 2025
Verified reviewPerfect central location, clean and comfortable rooms. Breakfast was varied and delicious. The staff were very friendly and helpful. Overall, we had a pleasant and safe stay.
After a long trip we arrived a bit earlier than the check-in time, but the room was not ready until about 40 minutes after the official check-in. Waiting nearly 2 hours in the lobby was a bit disappointing
Dear Sezen, thank you for staying with us! Nice to hear you liked our rooms and breakfast! We are sorry to hear that check in time was delayed for you. We appreciate your feedback and hope to see you at our hotel again in the future. Welcome back!
Dear Sezen, thank you for staying with us! Nice to hear you liked our rooms and breakfast! We are sorry to hear that check in time was delayed for you. We appreciate your feedback and hope to see you at our hotel again in the future. … Show more
Reviewed: September 3, 2025 · Stayed in August 2025
Verified reviewThe property is lovely and well maintained. Breakfast was good.
I was surprised that I stayed for a week and no one ever came to clean my room. I also felt the price was a bit high for the facilities offered.
Dear William, thank you for staying with us and for answering the survey! Nice to hear you liked the hotel and the breakfast! We appreciate your feedback and take this with us. Welcome back!
Reviewed: September 2, 2025 · Stayed in September 2025
Verified reviewReviewed: September 2, 2025 · Stayed in September 2025
Verified reviewReviewed: September 1, 2025 · Stayed in September 2025
Verified reviewThe location and the breakfast buffet
There is NO parking, although this is stated on booking.com. The shower and the room are very small.
Dear Felix, thank you for staying with us. Nice to hear you enjoyed our breakfast and the location of the hotel! Thank you for your feedback about parking, tho the hotel does not have an own parking there is a public one very close to us. Wish you a nice day!
Dear Felix, thank you for staying with us. Nice to hear you enjoyed our breakfast and the location of the hotel! Thank you for your feedback about parking, tho the hotel does not have an own parking there is a public one very close to us… Show more
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewHistorical building close to the central station with lot of shops and restaurants in the range of 500 metres. However there was no noise, maybe because of silent windows. Fantastic access to Arlanda train station - you go 300 m to the lift. Very good breakfast with broad choice of dishes. Maybe not exclusive ones but really fair enough.
On the bedspread there were false eyelashes… nobody washed it… all the rest was clean.
Dear Lukas, thank you for your stay. Nice to hear you had a pleasant stay with us and enjoyed the history of the hotel building! We thank you for your feedback about the cleaning in the room and take this with us to improve. Hope to see you at our hotel again in the future, welcome back!
Dear Lukas, thank you for your stay. Nice to hear you had a pleasant stay with us and enjoyed the history of the hotel building! We thank you for your feedback about the cleaning in the room and take this with us to improve. Hope to se… Show more
Reviewed: September 1, 2025 · Stayed in September 2025
Verified reviewReviewed: September 1, 2025 · Stayed in July 2025
Verified reviewReviewed: September 1, 2025 · Stayed in August 2025
Verified reviewReviewed: September 1, 2025 · Stayed in September 2025
Verified reviewReviewed: September 1, 2025 · Stayed in August 2025
Verified reviewPaid more for a double bed. Why was I left with two made up single beds. Not good enough.
Dear Conal, thank you for staying with us. We are sorry to hear you was not satisfied over the bed in the room, please contact us before your next stay and we will make sure you get a room with kingsize bed. Welcome back!
Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 30, 2025 · Stayed in August 2025
Verified reviewbreakfast and location
it was expensive room didn’t seem to be properly cleaned
Hi, thank you for your stay! Nice to hear you liked the breakfast and location! Thank you for your feedback about the cleaning, we are sorry about this and take this with us. Welcome back!
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 30, 2025 · Stayed in August 2025
Verified reviewGood standard scandic hotel breakfast. Very good central location. Our rooms were quite big.very nice staff at checking/breakfast. 50m to arlanda express.
A bit too cold in the room. Not much just a bit but maybe could be an issue for somebody else.
Dear guest, thank you for your stay! Nice to hear you had a pleasant stay with us and enjoyed our breakfast and rooms! Thank you for your feedback about the temperature in the room, we take this with us to approve and hope to see you at our hotel again in the future. Welcome back!
Dear guest, thank you for your stay! Nice to hear you had a pleasant stay with us and enjoyed our breakfast and rooms! Thank you for your feedback about the temperature in the room, we take this with us to approve and hope to see you at … Show more
Reviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 27, 2025 · Stayed in July 2025
Verified reviewReviewed: August 27, 2025 · Stayed in July 2025
Verified reviewThey allowed us to check in early after arriving from the ferry. Comfortable large room and bathroom. Comfortable beds. Great location. Great bar on site.
I didn't realise when I booked this room, but it had no mini fridge, which would have been useful in the warm weather.
Dear Linda, thank you for your stay and for answering the survey! Nice to hear you had a pleasant stay with us and enjoyed our room and its bed! Thank you for your feedback about the mini fridge, we take this with us and hope you will come back to our hotel again in the future. Welcome back!
Dear Linda, thank you for your stay and for answering the survey! Nice to hear you had a pleasant stay with us and enjoyed our room and its bed! Thank you for your feedback about the mini fridge, we take this with us and hope you will … Show more
Reviewed: August 26, 2025 · Stayed in August 2025
Verified reviewReviewed: August 26, 2025 · Stayed in August 2025
Verified reviewCentral location, walking distance to transport options. Excellent breakfast with plenty of choice. Clean facilities. Helpful staff.
Dear Kenneth, thank you for your review! Nice to hear you enjoyed your stay with us and liked our breakfast! Welcome back!