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Reviews of Scandic Swania 4 stars

Storgatan 47-49, 461 26 Trollhättan, Sweden

#5 of 8 hotels in Trollhättan

Guests' Choice

Review score

Based on 630 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.6

  • Location

    8.7

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    8

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Showing 1 - 48

  • Reviewed: 7 July 2018

    8.8
    Convenient hotell close to water and Trollhättan center
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Breakfast area was overcrowded due to hotell full (there was a festival in Trollhättan during our stay) and there was insufficient staff to remove old plates and clean tables.

    A convenient hotell at a quite accessible area with both city center and nice water areas close by. Breakfast included a waffle-maker! Staff was helpful and asked if we wanted a city or water facing room when checking in. Pool was good (according to my SO).

    Stayed in June 2018

  • Reviewed: 21 February 2018

    9.6
    Great Business stay.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 5 nights

    The breakfast was great and the staff were incredibly friendly, the pool, gym and sauna were great for the evening to relax in. The dinning food was really good quality as well as their selection of beverages.

    Stayed in February 2018

  • Reviewed: 19 February 2018

    8.8
    Clean, great location and breakfast, comforable room
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Restaurant's service was a bit slow. Main course was good. Desert was below standards.

    Clean, great location, comfortable room, excellent breakfast, HDMI cable available at reception to connect TV with laptop. Would go there next time I visit Trollhättan.

    Stayed in February 2018

  • Reviewed: 21 September 2017

    4.6
    Nice location, wouldn't stay here again unless there were no other options.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 12 nights
    • Submitted via mobile

    First room was noisy (mechanical knocking sounds, heard other room conversations through the heating vents) had to move. Second room was better but still susceptible to constant door slamming noises for about 18 hours a day. Even a white noise app couldn't cover the noise. Staff were cold with the occasional 'hej', nothing else. Room had no safe and no refrigerator. These are standard amenities throughout Europe. There was no way to control room temperature aside from opening and closing windows.

    Good location. That's it...

    Stayed in September 2017

  • Reviewed: 24 August 2017

    4.2
    Rammed with coach tourists from China. Taking the money but no real interest in the guests.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 6 nights

    Restaurant room had really Dirty carpets, dirty chairs covered in crumbs and suchlike, often dirty tables, over crowded 4 days out of the 6 we stayed there (very large chinese coach parties). Utensils form serving food were mucky and messy and used by dozens of people. Staff were not attending to their cleanliness. Staff were often huddled in two's and three's talking amongst themselves. Our room 306 with a view which was poor overlooking the building roofs and air conditioners and rough looking staff car park which got constant deliveries and noise. The. re was nothing really extra in the room - just TV. Hotel parking was outrageously expensive (130 SK / £13) per night. Staff gave little help on alternatives but there are several at £4 per day and free street parking a 5 minute walk away. The hotel was rammed with coach tour parties for 4 of the 6 days we stopped there. I felt we were just a number. Nothing personal about the staff service or recognition. Room cleaning was hit and miss and had to be asked for after night 1. We had early morning breakfasts in a bag set out for us. Really average cheese and ham bun , rock hard apples (all thrown away), green bananas (same thrown away) , sometimes yogurt sometimes not. At £110 a night i really expected much more care and interest. I would not stay there again. Spend your money where somebody cares.

    breakfast area was well stocked. room was nice and modern. The night reception man was helpful (sorry didn't get your name)

    Stayed in August 2017

  • Reviewed: 21 August 2017

    9.2
    Have stayed here on several occasions over the last few...
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Overall find Sweden an expensive country. Find cost of the room expensive but the location & facilities out weigh the costs.

    Have stayed here on several occasions over the last few years. The rooms have had a re-furbish and have improved greatly.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    8.8
    Great hotel, friendly staff with excellent service!
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Gym and sauna could have been better. No towels and sauna did not heat up sufficiently

    Perfect location for the event I was attending. Staff were excellent

    Stayed in August 2017

  • Reviewed: 24 July 2017

    4.6
    Rude staff., - Hotel so so.
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night

    Front desk staff was rude and unhelpful . The pool was not nice. Rusty, dirty ventilation. - Took pictures and will be posted.

    The location was nice.. The buliding itself was nice. Rooms were nothing special - AWFUL roll away bed.- - Did not get the room we booked.

    Stayed in July 2017

  • Reviewed: 20 June 2017

    7.9
    Good hotel in a perfect location, with some drawbacks
    • With a pet
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights

    - Pet surcharge of 200 SEK is excessive (Scandia general policy) and we will therefore try to avoid Scandia in the future, whenever we take our dog with us - We stayed at the hotel for a large event, the hotel was full of people and the breakfast team did not appear well-prepared for the crowds. Breakfast arrangements could have been better re. food arrangement or coffee machines. - There was a large party in the restaurant downstairs, on our last night. Driving restriction in the afternoon, loud disco music until 1 AM - it seems the reception staff failed to inform guests about this in advance. Unprofessional. - Low value for money in the restaurant which charged us 225 SEK for a dinner portion that was hardly visible on the plate. Stockholm prices and portion sizes are already a problem in Stockholm, but hardly acceptable in a small city like Trollhättan.

    - Perfect location, right in the centre of Trollhättan; a very nice city. - Fitness and sauna area; there is also a pool which is rather small, though (but okay with small children) - Overall, the hotel has a good and modern appearance, although it is situated in an old building. Especially the ground floor leaves a good impression.

    Stayed in June 2017

  • Reviewed: 26 August 2018

    8.8
    Great location
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    Much noise from the street

    location and service

    Stayed in August 2018

  • Reviewed: 12 August 2018

    7.5
    No air conditioning in the rooms, was too hot during the...
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    No air conditioning in the rooms, was too hot during the summer heat wave

    Stayed in August 2018

  • Reviewed: 7 August 2018

    8.3
    No ac in the room
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    No ac in the room

    Stayed in July 2018

  • Reviewed: 29 May 2018

    9.6
    ””Great location!””
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    Friendly staff and excellent customer service, great breakfast. Location was excellent, easy parking.

    Stayed in May 2018

  • Reviewed: 7 April 2018

    5.8
    It has not clean and the room was Cold:(
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    It has not clean and the room was Cold:(

    Stayed in April 2018

  • Reviewed: 5 April 2018

    8.8
    Fint
    • Couple
    • Superior King Room
    • Stayed 6 nights
    • Submitted via mobile

    There is no refrigerator , no foot towel

    Stayed in April 2018

  • Reviewed: 5 July 2017

    7.5
    Wifi available but does not function very well
    • Group
    • Superior Family Room
    • Stayed 1 night

    Wifi available but does not function very well

    Stayed in June 2017

  • Reviewed: 22 June 2017

    8.8
    There were some cleaning cloths left by the sink in the...
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    There were some cleaning cloths left by the sink in the bathroom

    Stayed in June 2017

  • Reviewed: 16 May 2017

    8.3
    Good stay
    • Family with young children
    • Superior Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy from the Streets. Pool parking facilities

    God room. Excelent breakfirst. nice City and god arear

    Stayed in May 2017

  • Reviewed: 30 October 2016

    5.8
    Not a cosy room, very steril with nothing extra (make up...
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    Not a cosy room, very steril with nothing extra (make up mirror, body lotion etc missing...)

    Stayed in October 2016

  • Reviewed: 30 October 2016

    5.4
    Location, restaurant
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    My Room was not properly cleaned: toilet was dirty and trashbin not empty and cleaned.

    Location, restaurant

    Stayed in October 2016

  • Reviewed: 10 October 2016

    9.2
    The staff was very customer focused.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Too small breakfast room for a crowded hotel.

    The staff was very customer focused. The restaurant served a very tasty dinner in the evening.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 September 2015

    5.0
    It is old and shabby and in dire need of an update.
    • Business trip
    • Solo traveller

    It is old and shabby and in dire need of an update... it wqas great 10years ago when I last stayed there - but it hasn't been kept up to scratch

    It is old and shabby and in dire need of an update... it wqas great 10years ago when I last stayed there - but it hasn't been kept up to scratch

  • Reviewed: 13 September 2015

    9.2
    We ha a wonderful stay at the hotel and the staff were...
    • Leisure trip
    • Family with young children

    It would have been nice if the rooms were air conditioned there were a few days during our visit which became quite warm.

    We ha a wonderful stay at the hotel and the staff were excellent!

  • Reviewed: 13 August 2015

    8.3
    two broken toilet seats, moved room once only to find the...
    • Leisure trip
    • Couple

    two broken toilet seats, moved room once only to find the second one not broken but loose. We felt the cleaning staff should have reported it to reception before the room was let?

  • Reviewed: 23 July 2015

    8.8
    Large and very convenient room, desk and work facilities...
    • Leisure trip
    • Solo traveller

    Elevator capacity is limited at peak hours, checkout time and breakfast.

    Large and very convenient room, desk and work facilities were good. Very good WiFi, even though the authorization procedure was a bit confusing. Excellent bath room. Breakfast quite good, if not outstanding. Nice reception area, where it was possible to work after check out.

  • Reviewed: 19 June 2015

    10
    Awesome hotel, mostly perfect!
    • Business trip
    • Solo traveller

    The rooms towards the bridge is a bit noisy in the early mornings. The room air-condition (cooling) does not seem to work that well? was a bit hot? The ironing equipment should need a water-spray, otherwise hard to iron a shirt with just heat.

    Awesome hotel, mostly perfect! Liked the selection of stuff in the mini kiosk in the lobby. Good idea!

  • Reviewed: 19 March 2015

    6.0
    Breakfast is the best asset this hotel has, it was excellent.
    • Business trip
    • Solo traveller

    The room was so small, uncomfortably so.. Bathroom and bedroom, you could hardly walk around the bed, it filled the room! if you put your case on the floor, you could not open any doors! Lifts were annoying. Cleaning started early in the morning, with a vacuum cleaner, so not great if you are trying to lie in...

    Breakfast is the best asset this hotel has, it was excellent. Staff were helpful in ordering taxis and were very informative.

  • Reviewed: 6 January 2015

    7.1
    great breakfast
    • Leisure trip
    • Family with young children

    No slack in breakfast time - locked door Pool had unclear water without spooling nor filtering - looked like a bacteria fest, so we used public swimming pool instead (which is at walking distance)

    great breakfast spacious room 24h reception central location

  • Reviewed: 28 April 2016

    7.9
    Big room and bathroom
    • Business trip
    • Solo traveller

    Small bed

    Big room and bathroom

  • Reviewed: 22 February 2016

    10
    breakfast is awsome
    • Business trip
    • Solo traveller

    breakfast is awsome

  • Reviewed: 28 October 2015

    6.7
    Asked about parking gold 180kr in parking house did not...
    • Couple

    Asked about parking gold 180kr in parking house did not mentor hotel sold tickets for 130 kr

  • Reviewed: 24 October 2015

    6.3
    Already the second time my room was not made up.
    • Business trip
    • Solo traveller

    Already the second time my room was not made up.

  • Reviewed: 27 September 2015

    8.8
    Great location, employees and atmosphere.
    • Leisure trip
    • Family with young children

    Hard to find a table at breakfast

    Great location, employees and atmosphere.

  • Reviewed: 30 August 2015

    8.5
    Comfortable hotel in central canal side location.
    • Leisure trip
    • Couple

    Comfortable hotel in central canal side location.

  • Reviewed: 25 August 2015

    9.2
    Location, the staaf
    • Leisure trip
    • Couple

    Location, the staaf

  • Reviewed: 16 August 2015

    7.9
    Nice location by the river and with easy walking into the...
    • Leisure trip
    • Couple

    Nice location by the river and with easy walking into the town centre.

  • Reviewed: 11 August 2015

    6.3
    i received with 3 other couple a parking ticket of Sek 500
    • Couple

    i received with 3 other couple a parking ticket of Sek 500 caused by reception

  • Reviewed: 29 July 2015

    6.7
    Nice room overlooking the river
    • Leisure trip
    • Couple

    No bar fridge or coffee making facilities

    Nice room overlooking the river

  • Reviewed: 26 July 2015

    5.8
    We booked for one adult and one child, but was offered a...
    • Leisure trip
    • Family with young children

    We booked for one adult and one child, but was offered a single room with a 90cm bed.

  • Reviewed: 21 July 2015

    10
    Location, comfortable, breakfast, restaurant
    • Leisure trip
    • Solo traveller

    Location, comfortable, breakfast, restaurant

  • Reviewed: 19 July 2015

    6.3
    Swimming pool.
    • Family with young children

    There was so much traffic noise so we did not sleep well.

    Swimming pool. and the location.

  • Reviewed: 7 July 2015

    7.5
    Car park
    • Leisure trip
    • Group

    Car park

  • Reviewed: 5 July 2015

    7.9
    Good eating/drinking facilities Exactly what you expect...
    • Leisure trip
    • Group

    No Room Air con !

    Good eating/drinking facilities Exactly what you expect from the Scandic Group

  • Reviewed: 21 June 2015

    7.9
    Large room with armchairs.
    • Leisure trip
    • Couple

    No room service. No mini bar. Poor quality breakfast.

    Large room with armchairs. Good lighting.

  • Reviewed: 12 June 2015

    5.4
    Close to the other restaurants
    • Leisure trip
    • Couple

    breakfast, room interior

    Close to the other restaurants

  • Reviewed: 9 June 2015

    8.8
    Small room
    • Leisure trip
    • Couple

    Small room

  • Reviewed: 26 May 2015

    10
    Excellent team providing facilities
    • Leisure trip
    • Couple

    Excellent team providing facilities Excellent team of reception staff Peaceful atmosphere

  • Reviewed: 26 May 2015

    9.2
    staff
    • Leisure trip
    • Couple

    swimmming poo breakfast is not what is shown on picture

    staff

There are also 31 reviews without text. These impact the overall review score.

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