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Reviews of Hotel Skansen 4 stars

Tingshusgatan 1, 38631 Färjestaden, Sweden

#2 of 8 hotels in Färjestaden

Guests' Choice

Review score

Based on 516 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.4

  • Value for money

    7.4

  • Free WiFi

    8.2

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Showing 1 - 33

  • Reviewed: 3 September 2018

    6.7
    Pleasant enough. Whether the hotel deserves a four star rating is debatable.
    • Leisure trip
    • Family with young children
    • Classic Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    We booked a family room for 3 adults and one child. When we got there it was a standard double with two fold up beds but there wasn’t space for both. The on call manager put the children in a separate room. Said he’d sort it. When we came to pay at the end of our stay a different manager tried to charge us extra for the children’s room. We convinced her after a while but it was an unfortunate end to an otherwise pleasant stay.

    Staff were generally friendly. Food in the restaurant itself was very good if very pricey but that is Sweden. Beds were comfortable and rooms clean and modern.

    Stayed in September 2018

  • Reviewed: 15 May 2018

    9.6
    The room is really comfortable and has everything you need...
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    The room is really comfortable and has everything you need where you need it. The breakfast was excellent and dinning at the hotel restaurant was a pleasant surprise :)

    Stayed in May 2018

  • Reviewed: 11 November 2017

    6.7
    Nice hotel with spa facilities - medium value for money
    • Leisure trip
    • Family with young children
    • Junior Suite with Spa Access
    • Stayed 2 nights

    Value for money - low - we had a suite with free minibar - no re-supply in the period. Dinner with quality, yet expensive.

    Hotel placed beautifully in the Färgestaden just across the sea to Kalmar. Spa area place in same building as our accommodation. Everything nice and clean.

    Stayed in October 2017

  • Reviewed: 14 September 2017

    6.7
    Location is great, very close to the sea.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    The information provided about the room and what is included as services was inaccurate, possible due to the information provided by booking.com. It was not clearly stated, when booking the room, that access to the swimming pool is not included and it would cost 250 SEK/person in case we would like to use it. All this lead to a rather unpleasant surprise, upon arrival.

    Location is great, very close to the sea. The breakfast was really good.

    Stayed in September 2017

  • Reviewed: 22 August 2017

    3.3
    Terrible
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were tiny. Do not stay here if you want a family room. Sticking two camp beds in a room squashed in like sardines does not make it suitable for 4 people. If I had wanted to feel like I was camping, I could haves saved a lot of money by booking into a campsite! Not value for money! Manager was pretty rude and unhelpful. Would not recommend this hotel. The breakfast wasn't great either and for a four star hotel, the plastic shower hose was disappointing. Would have expected much better.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    7.1
    There is only access to the indoor pool if you have a...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    There is only access to the indoor pool if you have a superior room. This was not clear to us when we booked our rooms at booking.com. We had both a standard and a superior room - and therefor could only half of our family use the indoor pool. This was a bit annoying.

    Stayed in July 2017

  • Reviewed: 3 August 2017

    10
    Really nice hotel in a good location
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Really nice and clean hotel. It definitely worths a visit to relax going to the spa or having a drink right next to the pool. Breakfast was excellent and you had a lot of options for lunch and dinner. Also the location of the hotel is really convenient in order to go to Kalmar in a few minutes

    Stayed in July 2017

  • Reviewed: 2 August 2017

    7.5
    Localization in the very middle of the island, staff...
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No English menus, explanations, info boards etc. Not everyone is skilled Swedish teacher to tackle this. It is also troublesome to get the pushchair to the hotel, one lift is malfunctioning and we had to call for help being stuck in there, while to get to the other one you still need to take some steps first. High prices in hotel lobby restaurant and in whereabouts.

    Localization in the very middle of the island, staff friendliness, breakfasts, cleanliness

    Stayed in August 2017

  • Reviewed: 1 January 2017

    6.7
    Great location, good sized room, and most of all the...
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff could have done the little extra bit one expects for the prices in this hotel, most of all the restaurant food was overpriced, good taste but too little service along with it. We did not really like the bed, but that's a matter of taste and body shape I guess.

    Great location, good sized room, and most of all the wonderful spa!

    Stayed in December 2016

  • Reviewed: 12 October 2016

    6.7
    The view, the balcony, breakfast.
    • Leisure trip
    • Couple
    • Classic Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The pillow had a dirt stain on it, and it was used to the degree that in some point it was seethrough. The papers in the bathroom were not replaced - there was only a little left both trom toilet paper and handpaper. The receptionist was not smiling. Other then these we were very satisfied.

    The view, the balcony, breakfast.

    Stayed in September 2016

  • Reviewed: 29 August 2018

    9.6
    Great food in the restaurant!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great food in the restaurant! Hallo

    Stayed in August 2018

  • Reviewed: 21 August 2018

    9.2
    The property is beautiful , staff is friendly and helpful .
    • Couple
    • Classic Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The property is beautiful , staff is friendly and helpful ... close proximity to Harbour, Ferry and Bus

    Stayed in August 2018

  • Reviewed: 21 July 2018

    4.6
    Standard rooms don`t have air conditioning and that means...
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Standard rooms don`t have air conditioning and that means sleeping with open windows ,sworms of bugs in the room and noise from the back yard.

    Stayed in July 2018

  • Reviewed: 4 July 2018

    7.9
    location good
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    insistance on payment for room on arrival !! -did they not trust us (or booking .com )? bar prices !!!

    location good

    Stayed in July 2018

  • Reviewed: 20 November 2017

    8.3
    I can recommend Skansen.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Ventilation from the kitchen. Food smell stuck to the clothes.

    Large room and breakfast.

    Stayed in November 2017

  • Reviewed: 22 August 2017

    7.1
    Location, grounds, parking
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel is getting old. No guest laundry facilities, room a bit small,

    Location, grounds, parking

    Stayed in August 2017

  • Reviewed: 29 June 2017

    6.7
    Great hotel with beautiful aurroundings but bad kitchen.
    • With a pet
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Food was TERRIBLE. Can recommend to eat at nearby Seasalt instead.devine food!

    The pool and jacuzzi.

    Stayed in June 2017

  • Reviewed: 15 June 2017

    8.8
    awesome
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Breakfast area was a bit crowded but had a good spread...

    Very relaxing atmosphere. Friendly staff.

    Stayed in May 2017

  • Reviewed: 29 May 2017

    6.7
    In körnings problem för ny personal
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    In körnings problem för ny personal

    Stayed in May 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 March 2016

    7.9
    Staff was really friendly and helpful at the front desk.
    • Leisure trip
    • Couple

    It was lacking in atmosphere in both the bar area and dining room. The place was generally rather tired.

    Staff was really friendly and helpful at the front desk.

  • Reviewed: 4 January 2016

    7.9
    Very nice hotel, up to date standard
    • Business trip
    • Solo traveller

    Swedish formality: in the nearly empty restaurant (I came late) the waitress asked If I had made a reservation

    Very nice hotel, up to date standard Nice clean room Good restaurant Exorbitant whisky bar! Good service

  • Reviewed: 13 October 2015

    7.1
    Great place, many nice services around.
    • Leisure trip
    • Couple

    Booking done with request for one double bed, instead two single beds were put side by side, with single bed-sheet sets and single blankets. Not really what we were expecting from this type of hotel.

    Great place, many nice services around. Good restaurant, good staff, clean and nice room. I would recommend it to friends traveling to Öland!

  • Reviewed: 14 September 2015

    9.2
    We stayed in the Spa hotel section of the hotel and our room...
    • Leisure trip
    • Couple

    We stayed in the Spa hotel section of the hotel and our room was roomy, bright large and very comfortable. The breakfast was excellent and one of the best we have seen. The staff was very helpful and pleasant. It is a quieter area very close to the water.

  • Reviewed: 18 August 2015

    10
    Fantastic hotel - comfortable rooms, enjoyable spa next to...
    • Leisure trip
    • Family with older children

    Fantastic hotel - comfortable rooms, enjoyable spa next to room, superb food, great location, very hospitable staff. What more can you ask? Besides to return there......

  • Reviewed: 18 August 2015

    8.8
    Friendly staff, clean, quiet, free spa nd wifi for customers.
    • Group

    Lack of parking places

    Friendly staff, clean, quiet, free spa nd wifi for customers. Flexibility: I was taking part in an Ironman competition. Hotel was prepared for that without notification. Breakfast was served 4.30 am, you could take bike in your room etc.

  • Reviewed: 19 July 2015

    10
    The staff is particularly kind and helpful!
    • Leisure trip
    • Couple

    Everything was very good

    The staff is particularly kind and helpful!!! actually they could not have been better. We arrived hungry after the kitchen closed and they made us a delicious steak dinner! The next day we had problems with our credit card and they helped us with online reservations to our next hotel. They were patient, kind and went above and beyond. The property is spotless clean and very comfortable! Breakfast and meals delicious!

  • Reviewed: 7 July 2015

    9.2
    Good location.
    • Leisure trip
    • Group

    Staff a little bit distant as judged by the other three members of my group (two of whom were Swedes). Personally I found them pleasant enough.

    Good location. Oland is a very long island and this hotel is very central so ideal for those who rightly wish to visit north and south. Good, tasty and substantial food (especially local potato dumplings). Clean, comfortable rooms. Excellent breakfast. Plenty of parking. Easy to find.

  • Reviewed: 21 September 2015

    8.3
    Nice hotel close to harbour.
    • Leisure trip
    • Couple

    bed not very comfortable

    Nice hotel close to harbour. Pleasant bar and restaurant areas. Good choice for breakfast.

  • Reviewed: 3 August 2015

    10
    Nice staff, clean room, luxury breakfast, Great choice of...
    • Leisure trip
    • Group

    Nice staff, clean room, luxury breakfast, Great choice of whiskey

  • Reviewed: 14 July 2015

    4.2
    Tiny room.
    • Leisure trip
    • Solo traveller

    Tiny room. Low ceiling. Paint peeling off windows.

  • Reviewed: 24 June 2015

    9.2
    They have this great Swedish whiskey.
    • Leisure trip
    • Group

    They have this great Swedish whiskey. And Oland has a great castle and a beach, and no crowds.

  • Reviewed: 10 March 2015

    9.2
    staff was great and went out of their way helping out with...
    • Business trip
    • Solo traveller

    staff was great and went out of their way helping out with wifi and adapter accessories i forgot to take on my trip... great staff.

  • Reviewed: 1 January 2015

    7.9
    Overall cleanliness.
    • Leisure trip
    • Couple

    Ola fashion fitness room.

    Overall cleanliness. Breakfast.

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 33

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