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Reviews of Hotel Surte 2 stars

Göteborgsvägen 24 - 26, S-445 02 Surte, Sweden

#1 of 1 hotels in Surte

Guests' Choice

Review score

Based on 351 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7

  • Location

    6.9

  • Facilities

    6.5

  • Staff

    7.8

  • Value for money

    7.3

  • Free WiFi

    7.9

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Showing 1 - 40

  • Reviewed: 30 April 2018

    6.3
    It was an ok location since we are visiting my BF's mum, it is just walking distance.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    The noisy squicking floor and you hear everytime people pass by our door and it sounded like someone is opening your door in the middle of the night so we did not sleep well, they have to change the floor.

    Breakfast not good and fresh :-(

    Stayed in April 2018

  • Reviewed: 2 April 2018

    6.3
    Staff called at 6 pm to tell us check in is over by 6, but...
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff called at 6 pm to tell us check in is over by 6, but on the booking confirmation it said 8.30 pm. My brother who had booked another room there had to go pay for us beforehand.

    Stayed in April 2018

  • Reviewed: 3 October 2017

    8.8
    Very nice and quiet place. Certainly recommended for a relaxing time away from the city.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Only disadvantage is getting to the airport during the early morning hours when the train is not running. A taxi to the airport or taxis in general are very expensive.

    Same breakfast everyday. Need some variety at least on alternate days/weekends

    Stayed in October 2017

  • Reviewed: 22 September 2017

    9.6
    not far away from Göteborg
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Easy to access by car, not far away from Göteborg. The hotel is on one level... no stairs. Late arrival is very easy... even the hotel called me to check why am I not arriving since the reception will close. Plenty of free parking places.

    Stayed in September 2017

  • Reviewed: 1 September 2017

    4.2
    We will not use this hotel again
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    TV didnt work, a working tv was part of contract for room No provision for drinks or snacks for guests , not even a payment only machine. There appeared to be no nearby places in Surte for refreshments , we arrived at 20.00 hrs WIFI was weak, only operated near reception, not in our room which was about15 m from reception A group of guests had a drinking party outside, and near our room, it was very noisy until about 23.00

    bed was ok

    Stayed in August 2017

  • Reviewed: 23 July 2017

    8.3
    Brilliant for an overnight stay during a road trip!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Place although being very well kept, seems a bit aged. Hotel falls just outside the travel zone covered by gothenborg city card, thus one will need to pay for a train pass to travel to city centre.

    Quiet friendly neighbourhood

    Stayed in June 2017

  • Reviewed: 18 July 2017

    8.3
    Stop and go hotel out on the road
    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 1 night

    In the morning I found a 500 crowns parking notice on the car despite i put the hotel ticket on the front of the car! It was raining, it was dark and I was tires so the parking ticket was displayed as I found it in teh box... half folded. A true bastard made the bill instead to verify with the hotel the genuinity of my hotel parking ticket. I explained it to the hotel girl but she told there's a private company doing the control and she was not able to fix the issue.

    The hotel is not expensive and pretty good, nice staff, good breakfast and they are very clever when they realized I was arriving late in the night when the reception is closed I received a sms on the mobile with all instruction about the key in a box, the code for the key and the door, the wi-fi and the parking ticket... the forniture and the bed is just ok, bathroom quite small.

    Stayed in July 2017

  • Reviewed: 24 June 2017

    8.8
    Less is more.
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 7 nights

    If you are looking for this type of hotel, then there is nothing to dislike.

    This is a no frills hotel, but it is clean, quiet and comfortable and provides all the essential requirements for a short or a longer stay (we stayed for a week). There is a a kettle, microwave and fridge in the room (a hair drier is available at reception) and the hotel only provides breakfasts, which are basic, but adequate. It is in an excellent location if you have a car and it is also close to a railway station (frequent trains) and buses stop outside.

    Stayed in June 2017

  • Reviewed: 22 March 2017

    4.6
    Ok place to stay for one night if you are on a business trip.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    No dinner options, very basic. Ok, for one night stay (as was the case for me). Middle of no-where. No thrills hotel but they never said it was going to be a great place!

    Wifi was ok

    Stayed in March 2017

  • Reviewed: 8 February 2017

    7.1
    The location and the parking area.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Only one chair in the room. Beds are too low too use comfortably as seats.

    The location and the parking area. We always stay there and commute to Gothenburg. The train is handy if you don't want to go by car.

    Stayed in February 2017

  • Reviewed: 1 September 2016

    7.1
    Suited my touring requirements.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel dId not serve evening meals. Would require a car (or Taxi) to travel further afield than Surte

    The railway station was close-by. Handy for traveling into Gothenburg.

    Stayed in August 2016

  • Reviewed: 8 August 2016

    10
    Comfy bed, great breakfast.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    The water pressure in the shower was meh.

    Comfy bed, great breakfast. We checked in kind of late, so we had to call a number to get a code to receive the keys from the special mailbox. Really easy and smooth solution!

    Stayed in August 2016

  • Reviewed: 18 June 2018

    8.8
    No AC
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    No AC

    Stayed in June 2018

  • Reviewed: 17 May 2018

    4.6
    the bed was good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    no air condicioning, bad smell, noise from the hallway do to old floors

    the bed was good

    Stayed in May 2018

  • Reviewed: 30 April 2018

    4.6
    Staff communication is quite rude
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Staff communication is quite rude

    Stayed in April 2018

  • Reviewed: 18 April 2018

    9.2
    Functional
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Functional

    Stayed in April 2018

  • Reviewed: 18 April 2018

    7.1
    For money we paid, it was fair offer.
    • Business trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    The beds are too soft

    Everything was ok

    Stayed in April 2018

  • Reviewed: 17 November 2017

    5.4
    the enviroment
    • Family with young children
    • Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    the rexeuptionst has no any hospitality

    the enviroment

    Stayed in November 2017

  • Reviewed: 19 October 2017

    9.2
    Simple but comfortable room.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Simple but comfortable room. WiFi a little slow. Breakfast OK. Good value for money.

    Stayed in October 2017

  • Reviewed: 16 October 2017

    10
    Excellent!
    • Business trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location very near to Denmark.

    Stayed in September 2017

  • Reviewed: 11 October 2017

    2.9
    Would not go back again!
    • Business trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff very impolite, property not clean at all. Hair on bed sheets. Not recommended at all!!

    Stayed in October 2017

  • Reviewed: 2 October 2017

    4.6
    high price - no comfort
    • Business trip
    • Solo traveller
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights

    price was far tooo high compared to quality - breakfast were very lousy - bunkbeds - more a hostel than a hotel.

    Nice people at the reception

    Stayed in October 2017

  • Reviewed: 24 August 2017

    8.8
    Very good value, big room, big beds, quiet location, free...
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    One of the beds was not comfortable, far from city centre

    Very good value, big room, big beds, quiet location, free parking

    Stayed in August 2017

  • Reviewed: 21 August 2017

    7.9
    Picked up in morning just before 300 km drive with family. Didn't regret the decision.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Basic. Good value for money

    Stayed in August 2017

  • Reviewed: 29 June 2017

    7.9
    Very clean, simple and easy to live with, fridge and...
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Very clean, simple and easy to live with, fridge and microwave in the room. Decent breakfast in a spacious room very well maintained.

    Stayed in June 2017

  • Reviewed: 22 May 2017

    9.5
    Very good budget hotel!
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfy bed, clean room and the breakfast!

    Stayed in May 2017

  • Reviewed: 15 May 2017

    9.6
    There was a cat that wandered through the property and...
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast wasn't great, could have had more options.

    There was a cat that wandered through the property and parking lot. 🐈

    Stayed in May 2017

  • Reviewed: 16 August 2016

    7.5
    great hotel
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    humidity and noise

    nice breakfast with strawberries and watermelon

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 November 2015

    4.6
    Adequate.
    • Business trip
    • Solo traveller

    No Laundry facilities; for a 16-day stay this is unacceptable. Breakfast starts at 6;30am - 90% of the clients need to be out of the Hotel by 6:00am to be at their position before the start of the working day - Not ideal

    Adequate. Nothing more

  • Reviewed: 30 July 2015

    7.5
    Good price!
    • Leisure trip
    • Couple

    Is more a motel. Stopover for families, builders? and so on.

    Good price! We had a really good room (two-person bed, big tv, big room). Near station to get to center op Gothenburg (we took the car thought, train was a little complicated because of work on the tracks). Free parking.

  • Reviewed: 5 March 2015

    8.3
    The room was clean and quiet, despite being just a few...
    • Business trip
    • Group

    Breakfast is probably not topped up after it starts, so go early if hungry.

    The room was clean and quiet, despite being just a few meters off the big highway. Free parking with enough space to fit our big van with a trailer, public transport to Gothenburg centre nearby. Excellent value for money!

  • Reviewed: 16 May 2016

    9.2
    Staff
    • Leisure trip
    • Couple

    Staff

  • Reviewed: 18 April 2016

    8.3
    Easy parking, plenty of P area.
    • Leisure trip
    • Couple

    Basic furnishings: one hard chair.

    Easy parking, plenty of P area. Bed comfortable. Quiet situation.

  • Reviewed: 28 September 2015

    5.0
    No reception at night, no food, dark and cold place, not...
    • Business trip
    • Solo traveller

    No reception at night, no food, dark and cold place, not many customers

  • Reviewed: 4 August 2015

    7.1
    The rooms were clean of a good size and the beds bigger than...
    • Leisure trip
    • Couple

    The rooms were clean of a good size and the beds bigger than a normal single bed.

  • Reviewed: 16 July 2015

    7.9
    Simple, clean, automatic (if You are late check in maker)
    • Business trip
    • Solo traveller

    walls are pretty thin

    Simple, clean, automatic (if You are late check in maker)

  • Reviewed: 24 May 2015

    7.9
    very fast internet, parking.
    • Business trip
    • Solo traveller

    very fast internet, parking.

  • Reviewed: 13 May 2015

    7.9
    For 2 stars was ok,the breakfast was good,the personal very...
    • Leisure trip
    • Couple

    For 2 stars was ok,the breakfast was good,the personal very nice,room clean with a confortable bed.Price ok for Sweden.

  • Reviewed: 3 May 2015

    5.4
    Right next to the freeway but quite in the room just the...
    • Business trip
    • Couple

    Right next to the freeway but quite in the room just the same.

  • Reviewed: 3 February 2015

    10
    All good
    • Leisure trip
    • Solo traveller

    All good

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 40

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