Reviews of Dorsett Changi City Singapore This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
3 Changi Business Park Central 1, 486037 Singapore, Singapore
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Reviewed: September 13, 2025 · Stayed in August 2025
Verified reviewReviewed: September 11, 2025 · Stayed in September 2025
Verified reviewReviewed: September 11, 2025 · Stayed in September 2025
Verified reviewReviewed: September 11, 2025 · Stayed in July 2025
Verified reviewReviewed: September 10, 2025 · Stayed in September 2025
Verified reviewReviewed: September 10, 2025 · Stayed in September 2025
Verified reviewConvenient and close to airport Adjacent to mall with many food outlets
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Dear Stephen, Thank you for your review. We are delighted to hear that you had an enjoyable stay with us and found our hotel suitable for your stopover. We look forward to welcoming you back for another restful stay soon! Best regards, Dorsett Changi City Singapore Management Team
Dear Stephen, Thank you for your review. We are delighted to hear that you had an enjoyable stay with us and found our hotel suitable for your stopover. We look forward to welcoming you back for another restful stay soon! Best regards, Do… Show more
Reviewed: September 9, 2025 · Stayed in September 2025
Verified reviewThe room was exceptional and Easwari (reception) was very helpful, welcoming and provided great advice.
Dear George, Thank you for your review. We are delighted to hear that you had an enjoyable stay with us and found our rooms exceptional. It is also great to know that Easwari's warm and helpful service made you feel welcome. We hope to welcome you back for another memorable stay soon! Best regards, Dorsett Changi City Singapore Management Team
Dear George, Thank you for your review. We are delighted to hear that you had an enjoyable stay with us and found our rooms exceptional. It is also great to know that Easwari's warm and helpful service made you feel welcome. We hope to… Show more
Reviewed: September 8, 2025 · Stayed in September 2025
Verified reviewModern and clean plus very comfortable. Great location close to Changi Airport and right next door to a great local shopping centre with a huge variety of restaurants and shops. A two minute walk to the MRT made it perfect.
Dear Geoffrey, Thank you for your kind review. We are delighted to hear that you had a comfortable stay with us and appreciated our convenient location near Expo MRT station, Changi City Point, and Changi Airport. We look forward to having you back for another restful experience soon! Best regards, Dorsett Changi City Singapore Management Team
Dear Geoffrey, Thank you for your kind review. We are delighted to hear that you had a comfortable stay with us and appreciated our convenient location near Expo MRT station, Changi City Point, and Changi Airport. We look forward to havin… Show more
Reviewed: September 7, 2025 · Stayed in September 2025
Verified reviewReviewed: September 7, 2025 · Stayed in June 2025
Verified reviewClean and neat
Room was not available earlier despite request and early flight arrival
Dear Hubert, Thank you for your review. We are delighted to hear that you had a pleasant stay with us and found our location convenient for visiting conferences at Singapore Expo. We apologise for being unable to accommodate your early check-in request and seek your kind understanding that during this peak period, room availability is limited. We hope to welcome you back for an even more comfortable stay soon! Best regards, Dorsett Changi City Singapore Management Team
Dear Hubert, Thank you for your review. We are delighted to hear that you had a pleasant stay with us and found our location convenient for visiting conferences at Singapore Expo. We apologise for being unable to accommodate your early che… Show more
Reviewed: September 6, 2025 · Stayed in September 2025
Verified reviewNear airport with attached mall
Air conditioner cannot be adjusted for my room, they offer to change the room which is fine
Dear Noor Zulkhairi, Thank you for your review. We are delighted to hear that you had a pleasant stay with us and appreciated our spacious room and convenient location beside Changi City Point. We apologise for any inconvenience you may have experienced in the initial room and are glad that our team was able to promptly assist with a room change. We hope to welcome you back for another comfortable stay soon! Best regards, Dorsett Changi City Singapore Management Team
Dear Noor Zulkhairi, Thank you for your review. We are delighted to hear that you had a pleasant stay with us and appreciated our spacious room and convenient location beside Changi City Point. We apologise for any inconvenience you may ha… Show more
Reviewed: September 3, 2025 · Stayed in September 2025
Verified reviewThe location for this portion of our trip was perfect. The MRT (bus and train system) was walking distance. You can easily get to Marina Bay and Raffles City (near Kempinski Hotel). Around the Dorset Hotel you have 7Eleven, Fairfax Price (grocery + heaps more) store. Connected with the Dorset Hotel is Changhi Plaza/Mall which offers lots of great stores for shopping and Market Hall with great options for food. Restaurants also close by. Dorset Hotel has a fantastic swimming pool and gym.
There wasn't much i didn't like. I ordered beef meatballs from the hotel restaurant and they were a little under cooked.
Dear Guest, Thank you for your kind review and recommendation. We are delighted to hear that you enjoyed your stay with us and found our location convenient for your itinerary, especially with the variety of dining options nearby. We apologise for the shortfall in our service standards. We have raised your comments with the tenant restaurant and will work closely together to improve the quality of their offerings. We look forward to having you back for another pleasant experience soon! Best regards, Dorsett Changi City Singapore Management Team
Dear Guest, Thank you for your kind review and recommendation. We are delighted to hear that you enjoyed your stay with us and found our location convenient for your itinerary, especially with the variety of dining options nearby. We apolo… Show more
Reviewed: September 3, 2025 · Stayed in August 2025
Verified reviewReviewed: September 3, 2025 · Stayed in September 2025
Verified reviewHelpful staff Leslie was very helpful and helpful understanding Eswasri very efficient
The distances and reservation unable on weekends and public holidays Urgent matters could be solved and no response
Reviewed: September 2, 2025 · Stayed in September 2025
Verified reviewReviewed: September 2, 2025 · Stayed in August 2025
Verified reviewReviewed: September 1, 2025 · Stayed in August 2025
Verified reviewNext to a mall.
Dear Hasfariza, Thank you for your review. We are happy to hear that you had an enjoyable stay with us, and we hope to welcome you back for another vibrant experience soon! Best regards, Dorsett Changi City Singapore Management Team
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewReviewed: September 1, 2025 · Stayed in September 2025
Verified reviewThe room was clean and space is ok
Dear Tevita, Thank you for your review. We are glad to hear that you had an enjoyable stay with us, and we hope to welcome you back for another comfortable experience soon! Best regards, Dorsett Changi City Singapore Management Team
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewstaff are accommodating and helpful. location is convenient, next to a mall.
needs some updating
Dear Maria, Thank you for your review. We are glad you enjoyed your stay and found the staff helpful. We will continue to work on enhancing the facilities and rooms to provide a better experience for our guests in the future. Best regards, Dorsett Changi City Singapore Management Team
Dear Maria, Thank you for your review. We are glad you enjoyed your stay and found the staff helpful. We will continue to work on enhancing the facilities and rooms to provide a better experience for our guests in the future. Best regard… Show more
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewLocation. Comfortable bed. Clean towels.
The shower flooring is slippery! It is too smooth even when not wet, better to put some ridges or rough sections on the floors to avoid slippages. I almost slipped!
Dear ItesmeJT, Thank you for sharing your feedback. We are glad you appreciated the hotel's location, comfortable bed, and clean towels. We sincerely apologize for the slippery shower flooring. Your comments are valuable, and we have shared them with the relevant team to review possible improvements to ensure our guests' safety. We appreciate your feedback and hope to welcome you back for a better and more comfortable stay. Best regards, Dorsett Changi City Singapore Management Team
Dear ItesmeJT, Thank you for sharing your feedback. We are glad you appreciated the hotel's location, comfortable bed, and clean towels. We sincerely apologize for the slippery shower flooring. Your comments are valuable, and we have … Show more
Reviewed: August 29, 2025 · Stayed in July 2025
Verified reviewLocation close to the airport and having a pool
They first gave us a very small room in the new wing . We got moved to the older wing which was much better and more spacious
Dear Helen, Thank you for your review. We are glad you found your stay to be of good quality and that the hotel's location is convenient for you. We are also happy to hear that the second room offered was appreciated. We hope to welcome you back for an even better and seamless stay in the future. Best regards, Dorsett Changi City Singapore Management Team
Dear Helen, Thank you for your review. We are glad you found your stay to be of good quality and that the hotel's location is convenient for you. We are also happy to hear that the second room offered was appreciated. We hope to welco… Show more
Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 27, 2025 · Stayed in August 2025
Verified review