Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Fragrance Hotel - Kovan 2 stars

760 Upper Serangoon Road, 534629 Singapore, Singapore

#415 of 475 hotels in Singapore

Guests' Choice

Review score

Based on 39 hotel reviews

6.6

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.6

  • Location

    6.6

  • Facilities

    6.7

  • Staff

    7.1

  • Value for money

    6.1

  • Free WiFi

    8.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 27

  • Reviewed: 5 April 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room with free WIFI
    • Stayed 1 night
    • Submitted via mobile

    There was no window in the room and it was quite noisy from the corridor in the evening. There was also construction noise in the room next door during the day which meant I couldn't spend time there. Overpriced.

    The room was basic but comfortable (I slept really well!) and the staff were nice. The aircon was perfect :)

    Stayed in March 2017

  • Reviewed: 12 July 2016

    • Business trip
    • Solo traveller
    • Superior Double Room with free WIFI
    • Stayed 4 nights

    The 'fragrance' of this hotel is old stale cigarettes!! The wifi connection is browser login based and horribly slow with a 4hr limit! The room is ok, but dark and dingy inside with every toilet flush on the floor audible in the room. The laundry carts line the hallways all day, and I was woken at 3:30am by the fire alarm going off and no staff were around to communicate with guests as to what was going on, and no real answers were supplied or apologies either. On two occasions I arrived back to the hotel to audibly hear 'guests' having sex in the rooms next door... it wouldn't surprise me if you could rent per hour here!

    The Universal & USB power sockets in the wall. The bed was comfortable.

    Stayed in July 2016

  • Reviewed: 9 December 2017

    • Business trip
    • Group
    • Superior Double Room with free WIFI
    • Stayed 1 night
    • Submitted via mobile

    The sound insulation was abit too weak

    Is ok for solo n backpacker

    Stayed in November 2017

  • Reviewed: 19 September 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room with free WIFI
    • Stayed 1 night
    • Submitted via mobile

    Nilnil

    Nil

    Stayed in August 2017

  • Reviewed: 8 July 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room with free WIFI
    • Stayed 14 nights
    • Submitted via mobile

    Nothing

    Thank you to Miko & staff making my stay a comfortable one.

    Stayed in July 2017

  • Reviewed: 27 June 2017

    • Leisure trip
    • Couple
    • Superior Double Room with free WIFI
    • Stayed 7 nights
    • Submitted via mobile

    Room without window or shower cubicle causing water to saturate toilet seat.

    Nothing

    Stayed in June 2017

  • Reviewed: 3 May 2017

    • Solo traveller
    • Superior Double Room with free WIFI
    • Stayed 1 night
    • Submitted via mobile

    Old lady at the reception was very rude.

    Stayed in May 2017

  • Reviewed: 1 May 2017

    • Leisure trip
    • Couple
    • Superior Double Room with free WIFI
    • Stayed 1 night

    smoke smell

    accessibility

    Stayed in April 2017

  • Reviewed: 2 March 2017

    • Leisure trip
    • Couple
    • Superior Double Room with free WIFI
    • Stayed 1 night
    • Submitted via mobile

    I don't know how to lock the bathroom

    Staff are friendly and practice flexibility.

    Stayed in March 2017

  • Reviewed: 27 September 2016

    • Leisure trip
    • Couple
    • Superior Double Room with free WIFI
    • Stayed 1 night
    • Submitted via mobile

    No ropes provided for 1 night stay and above pillows are not comfortable and when ask you do not have enough.

    cozy environment. Quite spacious room.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 April 2016

    • Business trip
    • Solo traveller

    Room without window and very tiny (no closet). Bathroom equipment was very basic and not fixed properly to the wall. Wall too thin so could hear TV next door.

    Room refurbished

  • Reviewed: 19 March 2016

    • Business trip
    • Solo traveller

    The hotel is located in a red light area... its being used by people on hourly rate for things like prostitution etc..... theyhave rooms like cell and that to without windows.. they took extra charges for providing rooms with windows...

  • Reviewed: 13 September 2015

    • Leisure trip
    • Couple

    Mostly when ever I visited I feel that the room is congested and no proper ventilation and all the air conditioning machines are old and duty.

    Only the location nearby to public transport.

  • Reviewed: 31 August 2015

    • Business trip
    • Group

    Hotel under renovation. Workers drilled and hammered to 10pm. Rooms very small no possibilty to upgrade. Hotel used for young couples as for short time meetings. This was also confirmed by 2 taxi drivers. That asked us why we stayed at this Hotel. Wifi very slow. Max 0.6mb 4 am!!

    Nice staff

  • Reviewed: 1 February 2015

    • Business trip
    • Couple

    very compact No table for writing No hose in the bathroom bathroom floor very slippery once soap touches floor.very dangerous.easy to slip.Car park not assured. very dull in appearance. No correct information from staff regarding bus guide.

    Nothing

  • Reviewed: 20 May 2016

    • Leisure trip
    • Couple

    Not enough amenities like towels.

    Staff friendly and helpful and place was clean.

  • Reviewed: 12 May 2016

    • Business trip
    • Solo traveller

    Sticky floor, wet toilet, smelly room, below average bed

  • Reviewed: 17 April 2016

    • Leisure trip
    • Couple

    Room is so small for couple

    Nice place

  • Reviewed: 14 March 2016

    • Couple

    The floor wasn't dry as well as the cups that was placed wasn't clean. There's insect.

  • Reviewed: 3 January 2016

    • Leisure trip
    • Couple

    The toilet no excess washing spray.I mean should fix extra washing spray near the toilet bowl

    The new design of the room.more spaces

  • Reviewed: 30 November 2015

    • Solo traveller

    Cleanliness

  • Reviewed: 29 October 2015

    • Group

    Nothing at all

    The staffs are all very friendly and helpful.

  • Reviewed: 13 September 2015

    • Leisure trip
    • Family with young children

    Housekeeping never clean the room properly...

    The staff really friendly... and the environment really quite... stayed for 4 days...

  • Reviewed: 8 September 2015

    • Solo traveller

    Nothing as such.

    Area. Near to MRT and bus stop

  • Reviewed: 7 September 2015

    • Business trip
    • Solo traveller

    noisy

  • Reviewed: 8 August 2015

    • Leisure trip
    • Couple

    Noisy Aircon , TV not alot of channel that is watchable .

  • Reviewed: 30 June 2015

    • Leisure trip
    • Solo traveller

    The room is warm (air con need servicing)

    Normal nothing special

There are also 15 reviews without text. These impact the overall review score.

Showing 1 - 27

Guests also reviewed these properties: