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Reviews of Fragrance Hotel - Oasis 2 stars

435 Balestier Road, Novena, 329816 Singapore, Singapore

#252 of 476 hotels in Singapore

Guests' Choice

Review score

Based on 230 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    7.9

  • Facilities

    7.3

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 15 April 2024

    8.0
    First out of the country with family!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    During our first night, we were not inform about the hot water. There is on and off buttom outside tje cr for the temperature of the shower.

    The staff are friendly. During our check out in the morning last April 10, 2024, the staff is very helful in booking our grab ride. All the receptionist are pleasant and always wears a smile.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Price

    EVERYTHING

    Stayed in March 2024

  • Reviewed: 9 April 2024

    7.0
    It’s okay if you’re in a budget
    • Leisure trip
    • People with friends
    • Standard twin Room(No window)
    • Stayed 4 nights
    • Submitted via mobile

    - we were so happy to see the bidet but the water pressure is too much so It’s unusable. It’s so high that it will bleed your private parts. I’m not even exaggerating. - can’t close the door at the bathroom

    Hotel was pretty nice than expected. We were expecting something bad because of the reviews. The bed is comfortable and the room is not that small.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Too small the lobby

    Near to the food court

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Value for money
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room service is not so good, not sure if they really changed the sheets when we requested cos we noticed strands of hair after we came back, floors are not vacuumed as well. But their cleaner is an old aunty so maybe that's why.

    The staff were friendly

    Stayed in February 2024

  • Reviewed: 30 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard twin Room(No window)
    • Stayed 3 nights

    i found some ants on the bed

    Good location, good staff

    Stayed in January 2024

  • Reviewed: 30 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard twin Room(No window)
    • Stayed 4 nights
    • Submitted via mobile

    Hoping that they'll have family rooms too

    Stayed in December 2023

  • Reviewed: 16 December 2023

    9.0
    Good value for money for a short stay.
    • Leisure trip
    • Couple
    • Standard twin Room(No window)
    • Stayed 2 nights
    • Submitted via mobile

    Minor repair works were going on during daytime with drilling noise echoing through the walls but we were informed beforehand. Mold was forming along the wall-ceiling lines in the bathroom. Receptionist was informed.

    Good water pressure from the shower head. Firm mattress. Friendly receptionists.

    Stayed in December 2023

  • Reviewed: 7 November 2023

    9.0
    Highly recommended for business travellers on a budget.
    • Business trip
    • Solo traveller
    • Standard twin Room(No window)
    • Stayed 4 nights

    WiFi is weak in the rooms. Relatively far from Orchard/Scotts

    The rooms are clean and suitable for those people who will not be spending most of their time in their rooms. There are so many establishments outside that you do not need to go to the centre.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    7.0
    Overall ok
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    Rooms are not the same sizes, just nice to stay.

    Great location , bus stop to downtown area is just in front. Nearby shops , plaza and foodcourt. Toilet paper and water pipes.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights

    A little bit far from city centre but there is a bus stop right outside the doorstep.

    The staff that greeted us when we arrived was really lovely.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    So far so good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Cleaning and make up the room needs to be improved. Room floor needs to be cleaned up properly.

    Location, value, affordable, friendly staffs and service Have minibar and coffee tables

    Stayed in October 2023

  • Reviewed: 27 September 2023

    8.0
    SingaporeGET SingaporeGIVE
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Although this is an isolated incident, the fire alarm went nuts at 3am. Though it's not their fault we still expect compensation for what happened. Kahit kendi lang sana eh hahahhaa

    1. Malapit sa bus station (Opp Public Mansion and Bef Balestier Plaza on the other side) 2. Good water pressure 3. Accomodating personnel 4. Free water daily(2 bottles per day) 5. With Fridge, blower, & hanger 6. May Food Center sa gilid, may dominos sa same building, at may malapit na fair price, mcdo, at SB

    Stayed in September 2023

  • Reviewed: 26 September 2023

    8.0
    Little room but a great stay
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room is little bit small.

    It was very clean and they clean it everyday. Their support service is available 24/7 which is a great thing.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    location is a bit far from usual tourist spots

    location was near hawker

    Stayed in August 2023

  • Reviewed: 26 August 2023

    7.0
    Good for s short stay
    • Leisure trip
    • Family with young children
    • Standard twin Room(No window)
    • Stayed 1 night

    The shop lot beside hotel was having renovation which makes you cannot stay there in the afternoon because of the noise. The lock for the toilet door was broken so it cannot be locked. Aircond was too cold and not adjustable.

    The room was clean and well occupied. Location was far from city and no mrt station nearby but easily accessible with bus. There is a foodcourt nearby hotel that opens until night with varies choices and taste good. Staff was very friendly and polite.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    7.0
    Accommodation is very close all amenities= local food and shopping center nearby
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    The room is very small

    location

    Stayed in August 2023

  • Reviewed: 22 August 2023

    9.0
    Great Small Hotel, Highly Recommended!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights

    They never changed the coffee/tea cups. Pillows are a bit hard.

    Room is simple but comfortable. Bathroom is small and it's an Asian style wet bathroom, but it's clean and it's great to have a hot, strong shower after a busy day sightseeing. Location is great; there's a bus stop in front of the hotel, a hawker centre next door (great foods, very cheap), easy to get a taxi. Staff are friendly, efficient, knowledgeable.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    9.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Too small

    Cute

    Stayed in August 2023

  • Reviewed: 4 August 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location. Nice and friendly staffs.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Loc was very good. Attitude of all staffs are outstanding.comfortable to stay.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    There's no bidet.

    Friendly staff, near novena station and bus stop.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    8.0
    Good experience
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights

    room is OK compared to price. location is excellent for bus, not MRT. Overall clean. Room cleaning could be better.

    Stayed in July 2023

  • Reviewed: 20 June 2023

    7.0
    A pleasant short getaway
    • Leisure trip
    • Group
    • Standard twin Room(No window)
    • Stayed 1 night

    - Noise from the ventilation was the main issue. - Card needed to slot in a couple of times to enter the room

    For around $60 per person it was honestly value for money, the room was what I had expected: well-kept, clean and quite accurate to the pictures shown online. Shower was good, the water was strong and the temperature was right. Air con temperature was just right

    Stayed in June 2023

Showing 1 – 25

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