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Reviews of Fragrance Hotel - Ocean View 2 stars

Pasir Panjang Road, 118773 Singapore, Singapore

#393 of 475 hotels in Singapore

Guests' Choice

Review score

Based on 84 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    6.8

  • Location

    7

  • Facilities

    6.5

  • Staff

    7.6

  • Value for money

    6.3

  • Free WiFi

    7.3

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Showing 1 - 43

  • Reviewed: 25 June 2018

    7.1
    this time i took taxi from jurong east its very near
    • Leisure trip
    • Couple
    • Submitted via mobile

    the bed but this hotel s fine if your budget s limited its clean and safe but if u want to go downtown its far

    this time i took taxi from jurong east its very near

  • Reviewed: 23 July 2017

    6.7
    Convenient but comfort level can be improved
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    Room sound insulation is quite poor. Although it is a non-smoking room but the room smells like someone smoked inside before. No window. It is a queen size bed for 2 but only with 1 stool, not designed for 2 person. It is not possible to sit too long on a stool for people who need to check a lot of emails during his/her business trip.

    Very near to restaurants and 7-11 which is very convenient for one-person business trip. Getting taxi is very fast through hotel receptionist, usually within 2-4 minutes after phone call was made.

    Stayed in July 2017

  • Reviewed: 8 July 2017

    7.1
    It is a great location to be and visit chinatown, not a place to spend the day in the room.
    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights

    Small rooms, no breakfast, very basic.

    Very particular hotel. Probably very cheap for Singapore standards. In China Town, thus more adapt to a specific clientele (I think I was the only westerner there).

    Stayed in June 2017

  • Reviewed: 27 June 2017

    5.8
    With the same charges, you have far better hotel and service in Taipei.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights

    Water basin cannot hold water. TV remote control cannot scale down volume. Shower head holder does not hold firm; have to hand hold the shower head.

    Double-glassed window

    Stayed in June 2017

  • Reviewed: 21 February 2017

    6.7
    Room is very congested...
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not providing parking space... And room is very small...

    Near to my meeting place and so many food places, for sure won't need to worry bout where to eat...

    Stayed in February 2017

  • Reviewed: 27 June 2018

    7.1
    near the main road
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    no shampoo

    near the main road

    Stayed in June 2018

  • Reviewed: 17 June 2018

    4.6
    Functional
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No windows...

    Stayed in June 2018

  • Reviewed: 4 February 2018

    4.2
    Nil
    • Leisure trip
    • Couple
    • Submitted via mobile

    The services

    Nil

  • Reviewed: 3 February 2018

    3.8
    Sucks a lot
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Internet was horrible as was the cleanliness and facilities

    Only the location. Everything else sucked

    Stayed in January 2018

  • Reviewed: 29 January 2018

    8.3
    1 night stay
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They don't have slippers

    Cleanliness

    Stayed in January 2018

  • Reviewed: 29 January 2018

    5.8
    A few restaurants nearby the hotel .
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    A few restaurants nearby the hotel .

    Stayed in January 2018

  • Reviewed: 16 January 2018

    8.8
    Good budget hotel in west Singapore
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean & comfortable

    Stayed in January 2018

  • Reviewed: 23 November 2017

    7.5
    Nice and clean
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    no car park

    clean

    Stayed in November 2017

  • Reviewed: 19 November 2017

    6.3
    Umremarkable
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy air conditioning that haf to be reset by the circuit breaker. They showed me how, sort of worked.

    Near restaurants

    Stayed in November 2017

  • Reviewed: 13 October 2017

    10
    enjoyable
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    everything was great

    we didnt have breakfast at your hotel during our stay.

    Stayed in October 2017

  • Reviewed: 1 September 2017

    10
    Fun and excitingl
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Nil

    Stayed in August 2017

  • Reviewed: 24 August 2017

    6.7
    Nice to stay but aircon spoilt
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    My room aircon spoilt n its not cold,staff never gave me change room.

    Stayed in August 2017

  • Reviewed: 17 July 2017

    7.5
    Nice to stay
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No smoking room n sometimes no HBO channel

    I like e hotel got a lot foodstall variety outside...

    Stayed in July 2017

  • Reviewed: 11 July 2017

    8.8
    overall a gud stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the toilet is too crampy

    cleanliness

    Stayed in July 2017

  • Reviewed: 8 July 2017

    10
    Nice to stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No smoking room

    Next can u give smoking room..

    Stayed in July 2017

  • Reviewed: 13 May 2017

    5.8
    The room is clean and bus station is very near the hotel.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom is too small

    The room is clean and bus station is very near the hotel. It's so convenient.

    Stayed in May 2017

  • Reviewed: 1 May 2017

    7.5
    Nice to stay
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No smoking room

    Near to town area

    Stayed in May 2017

  • Reviewed: 5 April 2017

    5.4
    A rule that was unreasonable
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    That there was a rule saying only 2 people who are checked in are allowed into the room..

    Nothing

    Stayed in April 2017

  • Reviewed: 8 March 2017

    10
    Was good
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Was good

    Stayed in March 2017

  • Reviewed: 18 February 2017

    7.9
    Room was neat and clean.
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Sometimes bathroom ceiling was leaving, but not all the time.

    Room was neat and clean.

    Stayed in February 2017

  • Reviewed: 20 January 2017

    7.5
    No comment all good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No smoking room

    No comment all good

    Stayed in January 2017

  • Reviewed: 2 October 2016

    3.3
    Ants on the tabletop till toilet n room cramped
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Ants on the tabletop till toilet n room cramped

    Stayed in October 2016

  • Reviewed: 19 August 2016

    7.5
    convenient, clean hotel
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    I can't think of anything to improve

    Clean comfy room

    Stayed in August 2016

  • Reviewed: 2 August 2016

    9.6
    Room are clean and tidy
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    There is no hotels utilities such as hangers, iron and tooth brush.

    Room are clean and tidy

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 March 2016

    3.8
    Variety food stall
    • Leisure trip
    • Family with young children

    Purchase for 2 deluxe room w double bed.and both room has no window..1 room aircon was faulty...both toilet room locked was faulty. Inform staff and was told that window rm are limited....request to change rm as aircon was faulty and was given a room w 2 single bed and was told no other rm avail....we are not able to cancel rm as it was the T&C of the online booking....paid for $124 for a room n really regret going to this hotel

    Variety food stall

  • Reviewed: 3 January 2016

    7.1
    The early check in for the count down is very appreciated.
    • Leisure trip
    • Family with young children

    I found a pack of cig in the toilet when i check in which is very disappointing i told its a non smoking room.

    The early check in for the count down is very appreciated.

  • Reviewed: 29 September 2015

    6.7
    I liked that they provide soap shampoo and all the basic...
    • Leisure trip
    • Couple

    The rooms are extremely small, toilets as well. Well I wonder how drunk was architect or designer to do the following things: 1)Shower and toilet are so close to each other that the only reasonable way to take a shower is actually to sit on the toilet and take a shower 2) Tv which is big and nice is located in the right corner of the room(I really don't know why), and moreover if you wanna open fully the door of the wardrobe you simply can't because tv will block the way. Other than this I might say that renovation is quite modern and new however if you are taller than 1.30cm than book something else! Chao!

    I liked that they provide soap shampoo and all the basic facilities that one might need.

  • Reviewed: 16 August 2015

    7.1
    The staff is very helpful.
    • Leisure trip
    • Family with older children

    Thevroom with two single Beds has no window and no ventilation facility in toilet. Once taking the shower, the room is all very humid.

    The staff is very helpful.

  • Reviewed: 11 May 2016

    5.8
    Most staff were good to deal with.
    • Leisure trip
    • Couple

    Toilet seat was cracked. No paper in the holder. Walls are thin.

    Most staff were good to deal with.

  • Reviewed: 21 April 2016

    8.3
    great service, affordable
    • Solo traveller

    great service, affordable

  • Reviewed: 21 October 2015

    7.5
    convenient area food n transport
    • Group

    convenient area food n transport

  • Reviewed: 3 October 2015

    5.8
    Convenient
    • Couple

    Room is too small

    Convenient

  • Reviewed: 31 August 2015

    7.9
    Service is very good
    • Business trip
    • Solo traveller

    None

    Service is very good

  • Reviewed: 22 August 2015

    9.2
    Upgrade to deluxe room!
    • Leisure trip
    • Couple

    no wifi

    Upgrade to deluxe room!

  • Reviewed: 13 July 2015

    10
    Wifi signal not strong.
    • Business trip
    • Solo traveller

    Wifi signal not strong.

  • Reviewed: 7 April 2015

    6.7
    Cleanliness of the room & bathroom.
    • Leisure trip
    • Couple

    Hardly went to bed as what I requested was being ignored.

    Cleanliness of the room & bathroom.

  • Reviewed: 4 March 2015

    5.8
    Nothing
    • Leisure trip
    • Solo traveller

    Nothing

  • Reviewed: 26 February 2015

    7.1
    Staff are friendly.
    • Leisure trip
    • Solo traveller

    To answer the phone, it takes ages. Especially during the wee hours.

    Staff are friendly.

There are also 35 reviews without text. These impact the overall review score.

Showing 1 - 43

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