Reviews of Fragrance Hotel - Viva This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
75 Wishart Road, 098721 Singapore, Singapore

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Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewIts quite small yet the bed are comfy. Two bustation away from MRT.. Bus wait less than 5 min to move around.
The big mirror in the middle of the bed room. .
Reviewed: August 27, 2025 · Stayed in August 2025
Verified reviewReviewed: August 23, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in August 2025
Verified reviewFriendly staff & peaceful surrounding area.
Reviewed: August 13, 2025 · Stayed in August 2025
Verified reviewReviewed: August 8, 2025 · Stayed in August 2025
Verified reviewReviewed: August 7, 2025 · Stayed in July 2025
Verified reviewReviewed: August 2, 2025 · Stayed in August 2025
Verified reviewThe staff were helpful and supportive. The property was also clean and comfortable.
Dear Kshitij, Thank you for sharing your excellent stay, with the helpful hospitality service from our staff and clean comfortable property being highlights of your stay. We look forward to welcoming you back for another great stay with us! Warm regards, Janet Guest Experience Executive
Dear Kshitij, Thank you for sharing your excellent stay, with the helpful hospitality service from our staff and clean comfortable property being highlights of your stay. We look forward to welcoming you back for another great stay with u… Show more
Reviewed: July 31, 2025 · Stayed in July 2025
Verified reviewReviewed: July 22, 2025 · Stayed in July 2025
Verified reviewReviewed: July 22, 2025 · Stayed in July 2025
Verified reviewReviewed: July 14, 2025 · Stayed in April 2025
Verified reviewReviewed: July 14, 2025 · Stayed in July 2025
Verified reviewbooked on same day for my sister to sleep for only one night and checked in close to midnight and was well attended by hotel staff
nothing that she can think of
Dear Jl, Thank you for leaving a positive review on behalf of your sister! Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We certainly hope to have the chance to welcome you or your family back in the near future. Warm Regards, Roland Guest Experience Executive
Dear Jl, Thank you for leaving a positive review on behalf of your sister! Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We certainly hope to have the chance to we… Show more
Reviewed: July 12, 2025 · Stayed in July 2025
Verified reviewReviewed: June 28, 2025 · Stayed in June 2025
Verified reviewReviewed: June 25, 2025 · Stayed in June 2025
Verified reviewValue for money and good location however its a 20min walk frm the nearest mrt
Upon check in to the room while kn the alley there are sounds that gives impression its a love hotel hahahahha
Dear Cindy, Thank you for staying with us and appreciating our hotel's great access to a wide range of amenities and the excellent value we offer our guests. Our hotel is a 8 and 14 minutes walk to Telok Blangah and Harbourfront MRT stations respectively. Alternatively, there is also a bus stop located near our doorsteps which can take you to Harbourfront or directly to the city center. We look forward to welcoming you back to our hotel in the future. Warm Regards, Roland Guest Experience Executive
Dear Cindy, Thank you for staying with us and appreciating our hotel's great access to a wide range of amenities and the excellent value we offer our guests. Our hotel is a 8 and 14 minutes walk to Telok Blangah and Harbourfront MRT st… Show more
Reviewed: June 2, 2025 · Stayed in May 2025
Verified reviewReviewed: May 27, 2025 · Stayed in May 2025
Verified reviewLocation is not bad, many busses to city center
Very small room, not isolated you can hear people in other rooms Bathroom gets completely wet when taking a shower and remains like that for hours Room gets warm sometimes, aircon probably not working perfectly
Dear Daniel, Thank you for complimenting our hotel's convenient location and great accessibility to public transport. Our hotel allows for easy access to the popular attractions via Singapore's world class public transport system. Please do not hesitate to approach my colleagues at the front desk for the best tips on travelling in our city! Singapore is an urban city facing land scarcity issue, hence many accommodation providers, especially those in the budget segment, are designing rooms which are compact in size, yet without compromising comfort for the guest. Our aircons are serviced regularly by our maintenance team and are able to provide cool air-conditioning. Please share your feedback with our Front Desk and my colleagues will ensure to check and assist you immediately. The Hotel Team looks forward to be of service to you again. Warm Regards, Roland Guest Experience Executive
Dear Daniel, Thank you for complimenting our hotel's convenient location and great accessibility to public transport. Our hotel allows for easy access to the popular attractions via Singapore's world class public transport system. … Show more
Reviewed: May 23, 2025 · Stayed in May 2025
Verified reviewReviewed: May 21, 2025 · Stayed in May 2025
Verified reviewThe surrounding was clean and beautiful Near bus stop
The wall was dirty joints of furniture too Bed was very hard Bathroom was not very accessible, if a person is taking a shower you wont be able to go to toilet ! One person staying there told us that this hotel is only for -18 affair and he was actually waiting to check in to do his affairs!!!!
Reviewed: May 20, 2025 · Stayed in May 2025
Verified reviewLocation is great with many buses to / from HarbourFront and Telok Blanglah MRT stations Short trip into the city Clean Rooms Wild Roosters and Chickens wake you up at 5am every morning
There was no breakfast. Had to travel a kilometre on foot to go and buy breakfast. Room 207 / Room 208 There are no fridges if you want to keep fresh milk for tea or buy something that needs refridgeration The bathroom is a single room with shower floor adjacent to toilet, meaning everything gets wet during a shower Wifi is very good Room 207 The Toilet flushing was a bit poor The bathroom door lock broke Some cleaners were vacuuming and preparing rooms during the middle of the night...
Dear Bradley, We appreciate your positive comments of your hotel stay for our accessible location, clean rooms and the nature surroundings of our hotel. Buffet breakfast is available in Hotel Faber Park, our sister hotel, 2 minutes walk away. Alternatively, all the buses from the bus stop located near our doorstep can take you to Seah Im food Centre or Vivocity for plenty of dining options. Our maintenance team has attended to your room and serviced the bathroom door lock and toilet flush. The room is now operational to provide a comfortable and enjoyable hotel experience for our guests. It is our hope to welcome you back in the near future. Warm Regards, Roland Guest Experience Executive
Dear Bradley, We appreciate your positive comments of your hotel stay for our accessible location, clean rooms and the nature surroundings of our hotel. Buffet breakfast is available in Hotel Faber Park, our sister hotel, 2 minutes walk aw… Show more
Reviewed: May 15, 2025 · Stayed in May 2025
Verified reviewReviewed: May 3, 2025 · Stayed in April 2025
Verified review