Skip to main content
  1. Hotel reviews homepage
  2. Singapore hotel reviews
  3. Singapore hotel reviews
  4. Reviews of Holiday Inn Express & Suites Singapore Novena by IHG

Reviews of Holiday Inn Express & Suites Singapore Novena by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

201 Balestier Road, Novena, 329926 Singapore, Singapore

#133 of 491 hotels in Singapore

Guests' Choice

Review Score

Based on 1176 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    7.8

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    7.9

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: August 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night
    • Submitted from a mobile device

    Good breakfast, clean rooms.

    Stayed in July 2025

  • Reviewed: August 19, 2025

    7.0
    You get what you paid for :)
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool advertisement is misleading. they have the smallest pool i’ve ever seen and them claiming that adults and every guests can enjoy? nope, i don’t think so. Walls in between hotel rooms aren’t sound proof at all. You can literally hear the neighbor singing while in the shower. and lastly they definitely need to improve their breakfast buffet coz it’s all over the place and low quality food. it tastes microwave food.

    accessible to the bus stop, store and restaurants. less crowded area. clean hotel rooms and kind and welcoming hotel staffs.

    Stayed in July 2025

  • Reviewed: August 17, 2025

    9.0
    It was a short pleasant stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Free Breakfast
    • Stayed 3 nights

    check in went very well considering I arrived quite late in the night. We were readily attended to and ushered to my room

    Stayed in August 2025

  • Reviewed: August 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 4 nights
    • Submitted from a mobile device

    The pool opening hours (9 am - 9 pm) could be different. We would have love to go on late night swims.

    We liked the breakfast buffet. Especially with change of menu some days. It was great to have a gym and pool. The location is 15 min walk away from the metro. But that was totally okay. Customer service was very helpful.

    Stayed in August 2025

  • Reviewed: August 8, 2025

    7.0
    Value for money
    • Business trip
    • Solo traveler
    • Standard Queen Room - Free Breakfast
    • Stayed 12 nights
    • Submitted from a mobile device

    Breakfast menu was repetitive

    Best location

    Stayed in August 2025

  • Reviewed: August 2, 2025

    9.0
    Lovely hotel experience with good value for money
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 5 nights
    • Submitted from a mobile device

    No glass door for the shower cubicle leaving the bathroom floor wet and slippery after taking a shower

    Comfortable bedding & delicious breakfast, overall hotel cleanliness and responsive staff service. Very clean and chilling swimming pool water cooling the extreme summer heat in Singapore.

    Stayed in July 2025

  • Reviewed: August 1, 2025

    8.0
    Good comfortable happy.
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 2 nights
    • Submitted from a mobile device

    More English breakfast

    Good

    Stayed in July 2025

  • Reviewed: July 24, 2025

    8.0
    1 Night stay
    • Leisure trip
    • Group
    • Standard Room with Free Breakfast
    • Stayed 1 night

    nothing

    Stayed for one night after late evening flight into Singapore, it was comfortable & clean with a good breakfast included.

    Stayed in July 2025

  • Reviewed: July 23, 2025

    9.0
    Great short stay in transit. We’d stay again
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was a little small (not tragic) but there were only 3 recliners when we went past and 2 were taken. We would have sat there and had a dip, but needed another recliner, so left

    We were in transit overnight in Singapore and hotel was everything it promised. Good room, good facilities, good breakfast, not too far from airport. Fantastic hawkers food market 5-10 minutes walk

    Stayed in July 2025

  • Reviewed: July 19, 2025

    9.0
    Wonderful stay in a very cozy hotel.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The sewer smells outside the property sometimes. There’s no vent/fan in the washroom. No bath rug in the washroom.

    It smells nice in the lobby. Our room was always cleaned nicely. The room is just the right size. I esp loved the water filter except the hot water dispenser didn’t work.

    Stayed in July 2025

  • Reviewed: July 17, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Queen Room - Free Breakfast
    • Stayed 2 nights
    • Submitted from a mobile device

    Could be nearer to the center. But still okay.

    Comfy beds, nice staff, good selection of breakfast options that have some changes every day

    Stayed in July 2025

  • Reviewed: July 16, 2025

    9.0
    Value for money
    • Leisure trip
    • Group
    • Standard Queen Room - Free Breakfast
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast could have been better and served more hot

    Location and rooms and amenities and the staff

    Stayed in June 2025

  • Reviewed: July 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night
    • Submitted from a mobile device

    Good breakfast

    Stayed in July 2025

  • Reviewed: June 19, 2025

    9.0
    All ok
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing bad ( Used only 1 night for Next flight/ Singapore- London )

    Good location / position, clean , quiet and ok for breakfast

    Stayed in June 2025

  • Reviewed: June 8, 2025

    7.0
    Line change , one is the hardest part
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff behavior

    Overall good but they should improve the staff attitude

    Stayed in June 2025

  • Reviewed: June 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and tidy. Friendly helpful staff. Good value for money.

    Stayed in May 2025

  • Reviewed: June 2, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night

    It's far from the station. I know it's Singapore so it can't be helped but it's expensive.

    The staff was very friendly when I checked in.

    Stayed in May 2025

  • Reviewed: June 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows provided were a bit too soft. Our room was located directly facing the lift, so you can hear guests walking past.

    Clean, well maintained. Good location.

    Stayed in June 2025

  • Reviewed: May 16, 2025

    7.0
    Okay everything wasn't outright bad but it was just okay
    • Leisure trip
    • Family with young children
    • Standard Twin Room - High Floor
    • Stayed 3 nights

    Room is pretty small. Bidet was broken and if it's being used the whole floor gets wet. That was kind of annoying to be honest.

    Breakfast is pretty decent. Great location, lots of places are easily walkable. It's literally nearby a hawker center and the bus stop so there's nothing to complain about.

    Stayed in May 2025

  • Reviewed: May 11, 2025

    7.0
    Ok K for the price
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 3 nights
    • Submitted from a mobile device

    -Small rooms, but that's Singapore. -Small bed to fit the small room. -For the size of the hotel, should have built-in more lifts. -Very expensive to get laundry done via hotel, so use the facilities provided on the 4th floor, $10/wash (detergent supplied) $10/dry -This is not the fault of the hotel, but if you want to be close to Chinatown, shopping, bars/restaurants and more touristy areas, stay elsewhere.

    The staff were very helpful & obliging. Great breakfast, good variety.

    Stayed in May 2025

  • Reviewed: May 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 2 nights
    • Submitted from a mobile device

    There is no vantilation in the bathroom. Also, breakfast is served outside, so it would be nice if bread and pastries are covered, because of the flyes.

    Very nice place. Rooms are clean and spacy. Staff is very kind and helpful. Every problem we reported was solved in max 30 mins.

    Stayed in May 2025

  • Reviewed: April 28, 2025

    7.0
    Really enjoyable and friendly staff
    • Leisure trip
    • Solo traveler
    • Standard Queen Room - High Floor/Free Breakfast
    • Stayed 4 nights
    • Submitted from a mobile device

    The beds …the bed itself was comfortable but the legs of the bed and the stand to hold your luggage is situated way too close so I found myself constantly hitting my baby toe against the bed legs until it was really hurt and this caused me discomfort for my whole trip. I wish they would change the legs because everything else was really good.

    The location was very central. The staff were amazing!!

    Stayed in April 2025

  • Reviewed: April 25, 2025

    8.0
    General okay but expensive for standard
    • Leisure trip
    • Solo traveler
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast very limited and lack of basic utensils such as small teaspoon

    Helpful front desk ordering taxi and good check-in service.

    Stayed in April 2025

  • Reviewed: April 13, 2025

    9.0
    Nice clean room
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights

    Price was a little bit high.

    The room was spacious and clean with lots of counter space for storage. The pull-out sofa bed was a plus for our family of 3. Breakfast was good.

    Stayed in April 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: