201 Balestier Road, Novena, 329926 Singapore, Singapore
#133 of 491 hotels in Singapore
Guests' ChoiceBased on 1176 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
7.8
Facilities
8.3
Staff
9.0
Value for money
7.9
Free Wifi
8.4
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End of dialog contentReviewed: August 30, 2025
Zuzana
Czech RepublicGood breakfast, clean rooms.
Stayed in July 2025
Reviewed: August 19, 2025
Shervic
PhilippinesThe pool advertisement is misleading. they have the smallest pool i’ve ever seen and them claiming that adults and every guests can enjoy? nope, i don’t think so. Walls in between hotel rooms aren’t sound proof at all. You can literally hear the neighbor singing while in the shower. and lastly they definitely need to improve their breakfast buffet coz it’s all over the place and low quality food. it tastes microwave food.
accessible to the bus stop, store and restaurants. less crowded area. clean hotel rooms and kind and welcoming hotel staffs.
Stayed in July 2025
Reviewed: August 17, 2025
Geoffrey
Kenyacheck in went very well considering I arrived quite late in the night. We were readily attended to and ushered to my room
Stayed in August 2025
Reviewed: August 8, 2025
Nicolas
NorwayThe pool opening hours (9 am - 9 pm) could be different. We would have love to go on late night swims.
We liked the breakfast buffet. Especially with change of menu some days. It was great to have a gym and pool. The location is 15 min walk away from the metro. But that was totally okay. Customer service was very helpful.
Stayed in August 2025
Reviewed: August 8, 2025
Rajan
IndiaBreakfast menu was repetitive
Best location
Stayed in August 2025
Reviewed: August 2, 2025
Lawrence
Hong KongNo glass door for the shower cubicle leaving the bathroom floor wet and slippery after taking a shower
Comfortable bedding & delicious breakfast, overall hotel cleanliness and responsive staff service. Very clean and chilling swimming pool water cooling the extreme summer heat in Singapore.
Stayed in July 2025
Reviewed: August 1, 2025
Stephen
New ZealandMore English breakfast
Good
Stayed in July 2025
Reviewed: July 24, 2025
Trishy
Australianothing
Stayed for one night after late evening flight into Singapore, it was comfortable & clean with a good breakfast included.
Stayed in July 2025
Reviewed: July 23, 2025
Sally-ann
AustraliaPool was a little small (not tragic) but there were only 3 recliners when we went past and 2 were taken. We would have sat there and had a dip, but needed another recliner, so left
We were in transit overnight in Singapore and hotel was everything it promised. Good room, good facilities, good breakfast, not too far from airport. Fantastic hawkers food market 5-10 minutes walk
Stayed in July 2025
Reviewed: July 19, 2025
Donabella
CanadaThe sewer smells outside the property sometimes. There’s no vent/fan in the washroom. No bath rug in the washroom.
It smells nice in the lobby. Our room was always cleaned nicely. The room is just the right size. I esp loved the water filter except the hot water dispenser didn’t work.
Stayed in July 2025
Reviewed: July 17, 2025
Anna
PhilippinesCould be nearer to the center. But still okay.
Comfy beds, nice staff, good selection of breakfast options that have some changes every day
Stayed in July 2025
Reviewed: July 16, 2025
Sumita
IndiaBreakfast could have been better and served more hot
Location and rooms and amenities and the staff
Stayed in June 2025
Reviewed: July 4, 2025
Peter
SingaporeGood breakfast
Stayed in July 2025
Reviewed: June 19, 2025
Gabriel
United KingdomNothing bad ( Used only 1 night for Next flight/ Singapore- London )
Good location / position, clean , quiet and ok for breakfast
Stayed in June 2025
Reviewed: June 8, 2025
Binesh
AustraliaStaff behavior
Overall good but they should improve the staff attitude
Stayed in June 2025
Reviewed: June 4, 2025
Neville
AustraliaClean and tidy. Friendly helpful staff. Good value for money.
Stayed in May 2025
Reviewed: June 2, 2025
Hiroki
MalaysiaIt's far from the station. I know it's Singapore so it can't be helped but it's expensive.
The staff was very friendly when I checked in.
Stayed in May 2025
Reviewed: June 1, 2025
Charlene
SingaporeThe pillows provided were a bit too soft. Our room was located directly facing the lift, so you can hear guests walking past.
Clean, well maintained. Good location.
Stayed in June 2025
Reviewed: May 16, 2025
Maxene
PhilippinesRoom is pretty small. Bidet was broken and if it's being used the whole floor gets wet. That was kind of annoying to be honest.
Breakfast is pretty decent. Great location, lots of places are easily walkable. It's literally nearby a hawker center and the bus stop so there's nothing to complain about.
Stayed in May 2025
Reviewed: May 11, 2025
Mark
New Zealand-Small rooms, but that's Singapore. -Small bed to fit the small room. -For the size of the hotel, should have built-in more lifts. -Very expensive to get laundry done via hotel, so use the facilities provided on the 4th floor, $10/wash (detergent supplied) $10/dry -This is not the fault of the hotel, but if you want to be close to Chinatown, shopping, bars/restaurants and more touristy areas, stay elsewhere.
The staff were very helpful & obliging. Great breakfast, good variety.
Stayed in May 2025
Reviewed: May 6, 2025
Ivana
SerbiaThere is no vantilation in the bathroom. Also, breakfast is served outside, so it would be nice if bread and pastries are covered, because of the flyes.
Very nice place. Rooms are clean and spacy. Staff is very kind and helpful. Every problem we reported was solved in max 30 mins.
Stayed in May 2025
Reviewed: April 28, 2025
Rayleen
South AfricaThe beds …the bed itself was comfortable but the legs of the bed and the stand to hold your luggage is situated way too close so I found myself constantly hitting my baby toe against the bed legs until it was really hurt and this caused me discomfort for my whole trip. I wish they would change the legs because everything else was really good.
The location was very central. The staff were amazing!!
Stayed in April 2025
Reviewed: April 25, 2025
Gabriel
United KingdomBreakfast very limited and lack of basic utensils such as small teaspoon
Helpful front desk ordering taxi and good check-in service.
Stayed in April 2025
Reviewed: April 13, 2025
Cheng
United StatesPrice was a little bit high.
The room was spacious and clean with lots of counter space for storage. The pull-out sofa bed was a plus for our family of 3. Breakfast was good.
Stayed in April 2025
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