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  4. Reviews of Jayleen Clarke Quay Hotel

Reviews of Jayleen Clarke Quay Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

25 New Bridge Road, Boat Quay, 059390 Singapore, Singapore

#433 of 475 hotels in Singapore

Guests' Choice

Review Score

Based on 58 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.1

  • Location

    8.9

  • Facilities

    5.8

  • Staff

    7.8

  • Value for money

    6.2

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 14, 2024

    7.0
    Great place to stay. Reasonable price
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Dated property needs a bit of tlc.

    Close to shopping centre and public transport. Staff very friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    6.0
    Great price and great location.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights

    Rooms were very small and sparse. Bathrroms a bit lackluster but finally able to get the shower to work.

    Staff was very friendly and the location was the reason to stay. Clean towels every day which was great.

    Stayed in February 2024

  • Reviewed: January 3, 2024

    7.0
    A great location for exploring city centre; could be stunning with a refurbishment.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights

    Room needed a redecorate. Everything felt old and tired

    Location Helpful staff

    Stayed in January 2024

  • Reviewed: October 24, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Near to centre

    Stayed in October 2023

  • Reviewed: June 13, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Renovations and workmen working with power tools and hammer right through the night!

    Location was great.

    Stayed in June 2023

  • Reviewed: May 26, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was no shuttle at the airport even though i checked this option on your website. The restaurant for breakfast is at a different building across the road. There is some construction nearby and it was very noisy.

    Stayed in May 2023

  • Reviewed: March 27, 2023

    7.0
    cheap hotel that in the centre of the city and close to met station
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 9 nights
    • Submitted from a mobile device

    the mattresses on the bunk beds was very noisy when you moved

    the room was clean, and the hotel was very close to the MRT

    Stayed in March 2023

  • Reviewed: February 22, 2023

    7.0
    good place for small purse
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 2 nights

    a little bit redeocaration would be nice. You can see the decoration must have been very nice

    very good location, friendly staff. We arrived very late (3am in the night) and still the staff waited for us to check in

    Stayed in January 2023

  • Reviewed: November 15, 2022

    5.0
    My stay was pleasant other than the construction work
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights

    The construction work was too noisy and stop me participating in international meetings

    Stayed in November 2022

  • Reviewed: September 15, 2022

    6.0
    Nice, good value for money.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    Room was small. The room smelt a little rate of smoke. There was also some ants on the bed but it wasn't many and I didn't mind.

    Location was nice and close to main attractions and transport. Staff were pleasant.

    Stayed in September 2022

  • Reviewed: July 3, 2021

    7.0
    Affordable accomodation in the city
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The proximity to Clarke Quay Mall & the various attractions.

    Stayed in May 2021

  • Reviewed: May 17, 2021

    5.0
    Breakfast Not Worth It
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Due to covid-19, they stop offering cooked breakfast and replace it with sandwiches and fruits. Guests are better off without breakfast set as it’s not that value for money.

    Good location. Right across Clarke Quay MRT.

    Stayed in May 2021

  • Reviewed: November 21, 2023

    1.0
    Very disappointing
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hygiene and not value for money . I personally believe that booking.com shows the hotel is all good but when you turn up it’s totally different.I will not use your company any more.I will honour my future booking and that’s all.

    More cleaned and English speaking reception desk

    Stayed in October 2023

  • Reviewed: November 6, 2023

    10
    Great
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in November 2023

  • Reviewed: October 21, 2023

    2.0
    Hotel is very dirty inside in the foyer because of construction work going on.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    Personally I believe I have been cheated by Booking.com.I believe booking.com is not doing a good job. At least you should be away what’s going on.The room is very small.

    Very small room and breakfast is away from the hotel to their partner hotel.

    Stayed in October 2023

  • Reviewed: September 27, 2023

    10
    Fabulous
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 7 nights

    Adequate room for a city location. Very helpful staff.

    Stayed in August 2023

  • Reviewed: September 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Ripped Wall paper was an eyesore.

    Location is close to almost everything we were wanting to visit.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    A tired run down cramped hoyel

    The staff were exceptional

    Stayed in September 2023

  • Reviewed: August 18, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 10 nights
    • Submitted from a mobile device

    Nothing really.

    Whilst not the most luxurious hotel in Singapore, Jayleen Clarke Quay more than satisfied our needs. The facilities and rooms showed their age but were well cleaned and we felt very comfortable. The staff were pleasant to deal with and went out of their way to make our stay enjoyable. For special mention is the lady I referred to as 'Mama' who ran breakfast. Vivacious and full of good cheer made going to breakfast a delight. And speaking of breakfast, a great selection af choices that never left us unsatisfied.. In summary, if you can see past the age, anyone staying here will have a pleasant stay.

    Stayed in August 2023

  • Reviewed: July 27, 2023

    2.0
    How the others live.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Reception made us feel we were a nuisance. Building smelt strongly of curry cooking. I have never seen a room so small. Bed took up all of room touching walls with glass walled shower/toilet inches from bed. Found a window behind a mirror, both were hiden behind a curtain. Room not very clean with razor blade wrapping from a previous occupant stuck to cabinet top which was covered with sticky gunk. We left at 5.00am..we'd had enough.

    Location

    Stayed in July 2023

  • Reviewed: June 5, 2023

    9.0
    Nice Hotel near MRT
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Soap better change, smell is not good

    Near MRT, clean room, good service, Thanks to Mr. Willy & others. Will stay again, location very good. Near hotel, machine juice with coin available, my son very love it😆

    Stayed in June 2023

  • Reviewed: June 1, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    cooperative staff and location.

    Stayed in May 2023

  • Reviewed: May 16, 2023

    1.0
    I cancelled my stay and had to pay 1 night
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Heavy construction beside the property. Not good for a holiday with family.

    The staff Willy was very considerate and helpful

    Stayed in May 2023

  • Reviewed: May 15, 2023

    9.0
    Very pleasant.
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    the place is clean and very accessible to MRT, 7/11, and Clarke Quay Central. also walking distance to Merlion and other spots in the downtown area

    Stayed in May 2023

Showing 1 - 25

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