Skip to main content
  1. Hotel reviews homepage
  2. Singapore hotel reviews
  3. Singapore hotel reviews
  4. Reviews of Robertson Quay Hotel

Reviews of Robertson Quay Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

15 Merbau Road, Robertson Quay, 239032 Singapore, Singapore

#435 of 474 hotels in Singapore

Guests' Choice

Review Score

Based on 1545 hotel reviews

5.5

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.3

  • Location

    8.1

  • Facilities

    5.7

  • Staff

    6.8

  • Value for money

    6.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 18, 2024

    6.0
    Great location but look elsewhere for comfort
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights

    The bed was super uncomfortable. The bathroom is very small and the shower was awkward. There was always a line at the check-in counter.

    Location is fantastic! You can walk along the river to nearly anywhere. There are 2 coffee shops (including Starbucks) and a 7-eleven a block away. I had a nice view from my room.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    6.0
    Pleasant
    • Business trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The pillow was very hard

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Happy with my choice - given the high demand at the time
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 4 nights

    Pricing was high - coinciding with Taylor Swift concerts. Internet connection was average in the room (but good in the foyer).

    Easy access to a variety of restaurants and the river. Not too far from Fort Canning subway. So pretty convenient. Room and facilities were functional.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    4.0
    Generally ok due to location and price
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed and pillows need to be improved

    Very inconvenient to get free car park QR code every time when we drive out of the hotel.

    Stayed in February 2024

  • Reviewed: March 2, 2024

    4.0
    Adequate and never again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The attitude of the hotel receptionist. My wife and I arrived after a long journey from the nòrth of Thailand to Singapore taking in two flights and 18 hours of travelling, to be greeted by an employee who messed up our room allocation by giving us a room with two single beds instead of a double. His attitude when asked to change it to what was booked needs to be improved, no apology or explanation.

    My reservation was confirmed

    Stayed in February 2024

  • Reviewed: March 1, 2024

    7.0
    good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    the bath towels were shocking . u must get better quality and bigger some were like rags

    well maintained room

    Stayed in February 2024

  • Reviewed: February 29, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Aircon was too cold, termostat did nothing. Not just my room, heard another guest complaining. Hotels advice was 'use a blanket'.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    6.0
    Cleanner issues
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanner knock door to ask if I am checking out at 12pm

    Nil

    Stayed in February 2024

  • Reviewed: February 10, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Booking.com said breakfast available but there was no such thing. Very small room. Health and safety poor... furniture left at head of stairs so fire evacuation would be impaired.Pointed this out and was just told "no" .

    Location and friendly staff

    Stayed in February 2024

  • Reviewed: February 4, 2024

    5.0
    Fair
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    a little bit dirty and narrow

    the staffs were so kind

    Stayed in January 2024

  • Reviewed: January 28, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Room, way too small. Bathroom a bit outdated.

    Location

    Stayed in November 2023

  • Reviewed: January 22, 2024

    4.0
    money not worth.Very old linens and towels
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the room is small,bed linens are too old,hallway and room smell cigarette smoke.wifi terrible.no drinking water.towels like 30 years old.money not worth it

    perfect location

    Stayed in January 2024

  • Reviewed: January 22, 2024

    5.0
    Not a disaster but not a stunning place to stay.
    • Leisure trip
    • Family with young children
    • Connecting Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Place is dated and lack of storage space and ammenities was evident as we had arrived from Japan. Pool and gym not opening earlier wasn’t that convenient.

    Location is the only thing going for this hotel.

    Stayed in December 2023

  • Reviewed: January 20, 2024

    4.0
    Loved Singapore and the food. But disappointed. but hotel very dissatisfying with shopping . Not as I remember it 5 yea
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    reception staff not knowledgeable when we asked simple tourist questions. The room did not resemble the Booking.com description. first night didn’t have window was smallest room ever booked on Booking.com. 2nd room only marginally bigger. The bathroom door was same door as shower door. completely flooded after showers. We could not enter without sliding up inside next to toilet. worse bathroom ever even worse than camping grounds ablution blocks.

    location

    Stayed in January 2024

  • Reviewed: January 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights

    The mattress quality was a bit springy and the room quite compact, however considering the price we paid it was reasonable for the location. A simple improvement could be more hooks in the bathroom for wet towels as there was limited places to hand the towels.

    The view was great. Our window looked over the river. The location to the quays was good, with reasonable restaurants just downstairs. We also used the pool which was great to cool off.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    4.0
    Disappointing stay
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights

    Very small room for 3 adults and 3 large bags. Stayed in room 911. It has a good view of the Singapore River but this room is in the shape of a pizza slice, one of the worst designs I have seen, with barely any space to move around. The spring beds have worn out and it was uncomfortable to sleep. No proper blanket. Have to pay a deposit to use iron. Should come and see rooms in Victoria, Australia, even the cheapest rooms are way better than this one.

    Location. Close to Rosso Vino restaurant and walking distance to Clarke Quay.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the room is small and the washroom is mouldy.wifi is not working well

    perfect location

    Stayed in January 2024

  • Reviewed: January 13, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no staff to take our bags to our rooms

    Stayed in January 2024

  • Reviewed: January 13, 2024

    7.0
    Good value for money but bring shampoo !
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was water on the floor of the bathroom. Also, water leaking from the pipe underneath the bathroom sink. No hair shampoo and no handwash.

    Location couldn't be better for proximity to the river. Staff efficient in their jobs and ordering taxis.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    5.0
    Good location, needs a bit of renovation
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Old & worn rooms. Mold on the ceiling. Ac smell humidity

    Next to the river and at the heart of the city

    Stayed in January 2024

  • Reviewed: January 7, 2024

    5.0
    At least you can sort of sleep 3 people.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms are super small. Beds very, very uncomfortable. Like sleeping on the floor. No doona, only a sheet. Toilet didnt have enough room to sit. Not usable. Pool was worse than the photo suggests. TV couldn't pick up any channels.

    Location was ok. Could sleep 3 people. Sort of.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    5.0
    Fair
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Check in time Extra charges for smoking room Extra charges for early check-in Nothing wrong in charging extras ..but must be told while booking...

    Location

    Stayed in January 2024

  • Reviewed: January 1, 2024

    6.0
    Uncomfortable stay in tiny room
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room we're tiny

    Location was nice

    Stayed in December 2023

  • Reviewed: December 31, 2023

    4.0
    Needs improvements.
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were very small. No water dispenser. Shower gel and shampoo felt and smelt like dish washing soap.

    Staff and location was good.

    Stayed in December 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: