15 Merbau Road, Robertson Quay, 239032 Singapore, Singapore
#435 of 474 hotels in Singapore
Guests' ChoiceBased on 1545 hotel reviews
5.5Cleanliness
6.4
Comfort
6.3
Location
8.1
Facilities
5.7
Staff
6.8
Value for money
6.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 18, 2024
Linda
United States of AmericaThe bed was super uncomfortable. The bathroom is very small and the shower was awkward. There was always a line at the check-in counter.
Location is fantastic! You can walk along the river to nearly anywhere. There are 2 coffee shops (including Starbucks) and a 7-eleven a block away. I had a nice view from my room.
Stayed in March 2024
Reviewed: March 12, 2024
Nikolay
AustraliaThe pillow was very hard
Stayed in March 2024
Reviewed: March 11, 2024
Robin
AustraliaPricing was high - coinciding with Taylor Swift concerts. Internet connection was average in the room (but good in the foyer).
Easy access to a variety of restaurants and the river. Not too far from Fort Canning subway. So pretty convenient. Room and facilities were functional.
Stayed in March 2024
Reviewed: March 10, 2024
Sunder
SingaporeBed and pillows need to be improved
Very inconvenient to get free car park QR code every time when we drive out of the hotel.
Stayed in February 2024
Reviewed: March 2, 2024
Trevor
United KingdomThe attitude of the hotel receptionist. My wife and I arrived after a long journey from the nòrth of Thailand to Singapore taking in two flights and 18 hours of travelling, to be greeted by an employee who messed up our room allocation by giving us a room with two single beds instead of a double. His attitude when asked to change it to what was booked needs to be improved, no apology or explanation.
My reservation was confirmed
Stayed in February 2024
Reviewed: March 1, 2024
David
Papua New Guineathe bath towels were shocking . u must get better quality and bigger some were like rags
well maintained room
Stayed in February 2024
Reviewed: February 29, 2024
Charles
MalaysiaAircon was too cold, termostat did nothing. Not just my room, heard another guest complaining. Hotels advice was 'use a blanket'.
Stayed in February 2024
Reviewed: February 20, 2024
Wong
SingaporeCleanner knock door to ask if I am checking out at 12pm
Nil
Stayed in February 2024
Reviewed: February 10, 2024
M
United KingdomBooking.com said breakfast available but there was no such thing. Very small room. Health and safety poor... furniture left at head of stairs so fire evacuation would be impaired.Pointed this out and was just told "no" .
Location and friendly staff
Stayed in February 2024
Reviewed: February 4, 2024
Jessica
Indonesiaa little bit dirty and narrow
the staffs were so kind
Stayed in January 2024
Reviewed: January 28, 2024
Colin
South AfricaRoom, way too small. Bathroom a bit outdated.
Location
Stayed in November 2023
Reviewed: January 22, 2024
Shiela
United Kingdomthe room is small,bed linens are too old,hallway and room smell cigarette smoke.wifi terrible.no drinking water.towels like 30 years old.money not worth it
perfect location
Stayed in January 2024
Reviewed: January 22, 2024
James
AustraliaPlace is dated and lack of storage space and ammenities was evident as we had arrived from Japan. Pool and gym not opening earlier wasn’t that convenient.
Location is the only thing going for this hotel.
Stayed in December 2023
Reviewed: January 20, 2024
Fulvia
Australiareception staff not knowledgeable when we asked simple tourist questions. The room did not resemble the Booking.com description. first night didn’t have window was smallest room ever booked on Booking.com. 2nd room only marginally bigger. The bathroom door was same door as shower door. completely flooded after showers. We could not enter without sliding up inside next to toilet. worse bathroom ever even worse than camping grounds ablution blocks.
location
Stayed in January 2024
Reviewed: January 18, 2024
Judy
United KingdomThe mattress quality was a bit springy and the room quite compact, however considering the price we paid it was reasonable for the location. A simple improvement could be more hooks in the bathroom for wet towels as there was limited places to hand the towels.
The view was great. Our window looked over the river. The location to the quays was good, with reasonable restaurants just downstairs. We also used the pool which was great to cool off.
Stayed in January 2024
Reviewed: January 17, 2024
Vinesh
AustraliaVery small room for 3 adults and 3 large bags. Stayed in room 911. It has a good view of the Singapore River but this room is in the shape of a pizza slice, one of the worst designs I have seen, with barely any space to move around. The spring beds have worn out and it was uncomfortable to sleep. No proper blanket. Have to pay a deposit to use iron. Should come and see rooms in Victoria, Australia, even the cheapest rooms are way better than this one.
Location. Close to Rosso Vino restaurant and walking distance to Clarke Quay.
Stayed in January 2024
Reviewed: January 15, 2024
Shiela
United Kingdomthe room is small and the washroom is mouldy.wifi is not working well
perfect location
Stayed in January 2024
Reviewed: January 13, 2024
Nasir
BangladeshThere was no staff to take our bags to our rooms
Stayed in January 2024
Reviewed: January 13, 2024
Catrina
AustraliaThere was water on the floor of the bathroom. Also, water leaking from the pipe underneath the bathroom sink. No hair shampoo and no handwash.
Location couldn't be better for proximity to the river. Staff efficient in their jobs and ordering taxis.
Stayed in January 2024
Reviewed: January 12, 2024
Zacharias
GreeceOld & worn rooms. Mold on the ceiling. Ac smell humidity
Next to the river and at the heart of the city
Stayed in January 2024
Reviewed: January 7, 2024
Darren
AustraliaRooms are super small. Beds very, very uncomfortable. Like sleeping on the floor. No doona, only a sheet. Toilet didnt have enough room to sit. Not usable. Pool was worse than the photo suggests. TV couldn't pick up any channels.
Location was ok. Could sleep 3 people. Sort of.
Stayed in January 2024
Reviewed: January 6, 2024
Jagdish
SingaporeCheck in time Extra charges for smoking room Extra charges for early check-in Nothing wrong in charging extras ..but must be told while booking...
Location
Stayed in January 2024
Reviewed: January 1, 2024
Supratik
SingaporeRoom we're tiny
Location was nice
Stayed in December 2023
Reviewed: December 31, 2023
Satheswaran
MalaysiaRooms were very small. No water dispenser. Shower gel and shampoo felt and smelt like dish washing soap.
Staff and location was good.
Stayed in December 2023
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