Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Somerset Bencoolen Singapore 4 stars

51 Bencoolen Street, Bencoolen, 189630 Singapore, Singapore

#151 of 475 hotels in Singapore

Guests' Choice

Review score

Based on 267 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    8

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    8.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 75

  • Reviewed: 10 June 2018

    10
    clean and comfortable within easy access with new mrt right by to get you places
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 7 nights

    only complaint was they had no movie channels as on our previous visit

    this is our third time staying the staff are very friendly and helpful we will continue to stay here when we visit singapore

    Stayed in May 2018

  • Reviewed: 5 June 2018

    8.8
    Good place to stay with family
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Needs a bit more maintenance. For eg. The bathroom doors need you to lean on them to close or lock.

    Location is ideal, breakfast was good, rooms were well laid out and clean. Staff were helpful

    Stayed in June 2018

  • Reviewed: 24 April 2018

    10
    Highy recommended!
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 9 nights
    • Submitted via mobile

    Breakfast could have a bit more range..perhaps cooking fresh eggs/omlettes to order.

    The service was impeccable and the location was very convenient. The place was super clean and beds very comfortable.

    Stayed in April 2018

  • Reviewed: 18 April 2018

    9.2
    Had a great holiday in the heart of Singapore. Will definitely stay again.
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Apartment
    • Stayed 7 nights

    The beds were very firm (too hard for our liking). The pool was fantastic but didn't like the birds swimming in the water with us.

    The apartment was spacious and clean and in a nice area right in the heart of Singapore. It was fantastic to have a continental breakfast every day. Staff were very friendly and helpful and they also accommodated us with our request for late check out. Highly recommend. Would definitely stay there again.

    Stayed in April 2018

  • Reviewed: 12 April 2018

    10
    Great place to stay in Singapore
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 18 nights
    • Submitted via mobile

    Can’t think of anything

    spacious clean comfortable room located near most interesting places in Singapore Lot of restaurants around with many choices of excellent food

    Stayed in April 2018

  • Reviewed: 11 April 2018

    7.9
    There's a lot of hotels surrounding it.
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There's a lot of hotels surrounding it. Yet for the price we are paying, we are getting a good 1 bedroom with a kitchenette and a lounge area. There's simple breakfast provided and if you need more, there's food court or eateries nearby. We drove, so we utilised the car park located within the hotel. Otherwise, there's the taxi stand and train station in front.

    Stayed in April 2018

  • Reviewed: 26 March 2018

    9.0
    We had an absolutely fantastic time in Singapore.
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 14 nights

    We had an absolutely fantastic time in Singapore. Really appreciated to Somerset Bencoolen personal for their hospitality, cooperation and professional attitude. All information, and answers on our questions has been provided in time and with regards. Surely we got what we was expected to get. For LegoLand trip in Malaysia we booked a tickets via Golden State Travel and Services agency, which is located just near by to main entrance to Somerset. Perfect service and arrangement has been provided by the agency. Thanks to all Somerset personal we wish a good luck for everybody. Hope to come back again in the future.

    Stayed in March 2018

  • Reviewed: 13 March 2018

    8.8
    Ideal, comfortable and spacious base for a memorable 4 days in Singapore
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    A bit expensive but we’re not used to Singapore prices. I guess good value given position, space and comfort. Would stay again.

    Well equipped and comfortable apartment. Staff very helpful and friendly. Pool area spacious and quiet - it was early! Outdoor breakfast area a lovely surprise and Chinese New Year lion dance a bonus.

    Stayed in February 2018

  • Reviewed: 11 March 2018

    7.1
    comfortable and good people
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 8 nights

    I wish there was more variety at the breakfast. When you stay for a longer period, it seems repetitive. Hence, different types of eggs etc on different days are appreciated. More variety required.

    Nice people and prompt service.

    Stayed in February 2018

  • Reviewed: 5 March 2018

    6.3
    Enjoyed spending time with friends and looking around
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Beds were too hard. Pillows were great. No mirror in the bedroom. Breakfast on offer was not great. Some days better than others but I didnt enjoy a great deal about it.

    Stayed in March 2018

  • Reviewed: 17 February 2018

    9.2
    Awesome place, especially for groups with small kids and elderly people.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    Breakfast could have a little more variety. The hotel seems to be little old, some bathroom fixtures aren't in great shape.

    The location - it is on Bencoolen Street and right next to Bencoolen MRT station (DT21) on the downtown line. Kitchenette has enough utensils for occasional cooking. The two bedroom suites have a spacious living area where we could gather as a group late evenings for chit-chat over supper. Last but not the least, very friendly and helpful staff.

    Stayed in January 2018

  • Reviewed: 6 February 2018

    5.8
    Didn't see value for money was very stressful.
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 7 nights

    The sofa bed and the carpets were dusty and my son who is allergic to dust was heavily impacted.The purpose of the visit was medical and if we knew the cleanliness issue wouldn't have booked the place for sure.Booked the place since have stayed at Somerset Malaysia near Lego land the hotel standard is beyond comparison.

    Taxi stand was convenient

    Stayed in February 2018

  • Reviewed: 20 January 2018

    7.1
    We enjoyed our stay in Singapore and will return to Singapore.
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    It is not a 4 star property. It is a good place to stay with children. It has a playground and swimming pool. But.... the rooms are not decorated and the color is drab

    The location and the staff. The staff made you feel at home and were very helpful! The location is perfect for walking and taking the bus and subway

    Stayed in December 2017

  • Reviewed: 20 January 2018

    8.3
    Sound budget friendly option for a stay in Singapore.
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Bed too hard and uncomfortable. No cushions on lounges.

    Train at front door. Price included nice breakfast. Courtyard garden outside breakfast room. Quiet to sleep. Helpful staff. Would stay here again.

    Stayed in January 2018

  • Reviewed: 8 January 2018

    8.3
    Loved the location, but hated the bed
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 8 nights

    Breakfast room to small, had to sit outside on wet furniture for breakfast some mornings. The bed and pillows were incredibly hard, which I found uncomfortable,

    Location to transport and markets was great

    Stayed in January 2018

  • Reviewed: 1 January 2018

    9.6
    Home away from home.
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 9 nights

    Although breakfast was good, it will be better with a bit more variety.

    Home away from home. It had great facilities and the location was excellent with easy public transport access to attractions and great shopping nearby. Excellent cleaning service of room.

    Stayed in December 2017

  • Reviewed: 28 December 2017

    7.1
    Hotel furniture was outdated, housekeeping could do better, location close to MRT station
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Furniture was outdated, breakfast room was extremely small with basic food, no attention or smile from reception everytime I passed them in the lobby. Housekeeping did not remove the trash from previous guests that was kept on TV cabinet. The welcome note from previous guest was still also put on the living room table

    Location was pretty close to MRT station and some food court . Walking distance to Bugis market , Bugis junction and Raffles hospital.

    Stayed in December 2017

  • Reviewed: 28 December 2017

    9.2
    Enjoyable and relaxing stay!
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 5 nights

    We always stay at Somerset Bencoolen Singapore every year, booked through Booking.com, and would recommend the property to any one who is visiting Singapore. We appreciate the location which is within walking distance to places we like to go.

    Stayed in December 2017

  • Reviewed: 17 December 2017

    6.7
    Spacious and comfortable living area.
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights

    This place has definitely seen better days. The rooms and furnishings are a bit worn and interiors haven't been refurbished in quite a while. The playroom is kind of sad and dingy as well. And special warning to families with kids: the pool area is paved with the old-fashioned kind of composite paving that is really sharp -- it's rough on your swimsuits (ours got scraped) and even more so on your knees. Our little boy got a bad scrape on the poolside that bled for a while. So exercise caution and temper your kids' enthusiasm from jumping into the pools, because you don't want accidents to spoil your stay.

    Spacious and comfortable living area. Comfortable beds. Very simple but adequate breakfast, with good breads, jams, cream cheese and butter, and juices.

    Stayed in November 2017

  • Reviewed: 9 December 2017

    9.2
    Spacious accommodation at an affordable price in a good location. No 1 for families.
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The place shows signs of wear and tear but that naturally happens and we didn’t mind. Bathtub could be cleaner though. Kitchen could have plates and not just bowls.

    Comfortable bed. Spacious living room. Good breakfast buffe. We will definitely come back. Great well kept pool area. Mini kids playground a bonus.

    Stayed in December 2017

  • Reviewed: 7 December 2017

    9.6
    Lovely hotel for exploring Singapore .
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Was all good.

    The room was very spacious and the location was brilliant for seeing all that the city had to offer. The pool was very nice and clean. Breakfast was nice with the option to sit outside which we loved. The staff were pleasant and well presented at all times. Everything we expected.

    Stayed in December 2017

  • Reviewed: 2 December 2017

    7.5
    Good Location
    • Business trip
    • Solo traveller
    • Deluxe One-Bedroom Apartment
    • Stayed 4 nights

    Time for a refresh. Most everything is fine, however, it is time for: bathroom upgrade, new, better kettle, better kitchen supplies (missing items), fresher paint. Better lighting and lights.

    Location is very good, you can walk to many places and there is a taxi/grab/uber drop-off/pickup (covered) right in front of the property. Bencoolen station on the Metro - take the new downtown line from Expo station, one stop from airport. Great bed. Has a bathtub. Couple windows open. Internet works great.

    Stayed in November 2017

  • Reviewed: 19 November 2017

    7.1
    Overall it was a great stay - except for the broken airconditioning.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 4 nights

    The buffet breakfast was okay - typical hotel buffet breakfast fare. The hotel itself looks old and tired - needs a big renovation to keep up with the other hotels at the same price point in the area. Our aircon kept breaking down - this is really a downer. However, the staff was very responsive and apologetic - they sent a technician right away. However, I think the aircon system looks old and overused and needs a major repair or replacement.

    The room was spacious. The beds were comfortable. The kitchen worked well. The supplied china and cutlery were clean and good quality. They supplied us with lots of bottled water and toiletries. The staff was very friendly and helpful. The location of the hotel is quite excellent - close enough to all the attractions on Orchard Road. The WiFi was very fast. The rooftop pool was nice!

    Stayed in November 2017

  • Reviewed: 14 November 2017

    8.8
    Convenient location and nice place, accommodating staff
    • Business trip
    • Solo traveller
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights

    Very accommodating, letting me check in early which was great after a long flight when I needed a nap! The flat with kitchenette is much nicer than normal room.

    Stayed in November 2017

  • Reviewed: 29 October 2017

    9.6
    great value for money
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 4 nights

    nothing not to like

    Excellent place to stay. Nothing fancy but very decent rooms with great condo facilities, such as rooftop pool and really nice breakfast area! Great location too. Highly recommended

    Stayed in October 2017

  • Reviewed: 13 October 2017

    8.8
    Would consider staying here again.
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 6 nights

    The room was showing a few signs of age & décor a little tired. But overall not bad.

    Reception staff & cleaning staff were very friendly, helpful and accommodating.

    Stayed in October 2017

  • Reviewed: 2 October 2017

    8.3
    We liked it.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Nothing in particular. Though I would say the cooler tmperature is pre-set and may be is not comfortable to visitors who are not used to humid and warm conditions. I would recommend if visitor is able to lower it comfortable Temperature

    Very friendly staff. Breakfast was very nice. Overall good place to stay for a family.

    Stayed in September 2017

  • Reviewed: 25 September 2017

    10
    Good value, central location, family friendly, excellent hospitality We would recommend.
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Apartment
    • Stayed 13 nights
    • Submitted via mobile

    All good.

    The location is central and close to SMRT taxi rank outside hotel front door, staff polite, friendly and knowledgeable. The breakfasts were wonderful, very satisfying and the service was exceptional. Our host Jenny Ong was fantastic, she and her team serviced our two bed apartment daily, no request was too much all requirements were met with minimal difficulty. Free WiFi was good. The pool was a bonus on the steamy afternoons with city views from the roof garden. On returning from trips there was iced lemon water and biscuits for tired travellers at the reception desk. Good value for money, wonderful hospitality and service we would consider a return visit Annie & Gordon Laura and Lee Perth WA

    Stayed in September 2017

  • Reviewed: 21 September 2017

    8.3
    staff were great very polite and as helpful as they could be pool great on a hot night for a swim
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    bed a little hard perhaps a list in rooms of restaurants shops transportation and general knowledge of things in the area

    Convenient location good facilities complimentary breakfast great

    Stayed in September 2017

  • Reviewed: 3 September 2017

    10
    Good location!
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Close to great restaurants and the beach. Loved the area for shopping, and a market. Go to to the market to purchase souvenirs for that last minute shopping. Great location and the buffet breakfast is the best.I enjoyed the made to order eggs! Loved the eggs Benedict.

    Stayed in September 2017

  • Reviewed: 27 June 2017

    7.5
    Great for families with young children
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 6 nights

    Lifts were quite slow. Corridors were inadequately lit and looked a bit shabby.

    Great place to stay with young children - the playground, wading pool and playroom were perfect for toddlers. The apartments were a good size.

    Stayed in June 2017

  • Reviewed: 16 June 2017

    10
    We really enjoyed our stay at the Somerset Bencoolen, staff were very friendly and helpful.
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Apartment
    • Stayed 4 nights

    There was a little mould in the shower but otherwise the cleanliness was excellent.

    The rooms were very clean and comfortable. The breakfast was good and varied. Loved the pool on the roof top.

    Stayed in June 2017

  • Reviewed: 30 May 2017

    10
    Girls week away
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The rooms are a bit tried and could do with freshing up, but they are clean and roomy.

    The apartment was in great location, handy to the MRT and Raffle City Shopping Centre which has a lot to offer.

    Stayed in May 2017

  • Reviewed: 27 April 2017

    7.5
    Enjoyed our stay a at the Somerset on Bencoolen Singapore
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Power needs to be checked as we didn't have hot water in the master bed room And the kitchen

    Found the beds to be on the hard side other wise enjoyed our stay. Would stay again as I did this time, my second stay at Somerset. Handy to the main shops and markets

    Stayed in April 2017

  • Reviewed: 20 April 2017

    10
    Great hotel, excellent location, close to everything.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 7 nights

    Only one thing, and that had nothing to do with the hotel, it was completely out of their hands. The front access to the hotel was blocked by roadworks, so taxis could come to the front and had to go down a couple of lanes to the back of the hotel and up into the car park. It was just bad timing for us, but we managed very well.

    Bed was very very comfortable. Breakfast was fairly simple but excellent and the staff were very helpful if needed. Desk staff were very helpful at all times.

    Stayed in April 2017

  • Reviewed: 17 April 2017

    8.3
    We had an amazing time!
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast could have had more options for those with allergies.

    The staff are outstanding! They were very helpful and nothing was too much trouble for them. The phone was so helpful, it made everything easier.

    Stayed in April 2017

  • Reviewed: 17 April 2017

    9.6
    Baggage assistance upon check out said to be until front of...
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Baggage assistance upon check out said to be until front of hotel only whereinfact there is construction in front. We had to carry our luggages all by ourselves to the corner of the street where our pick up was parked.

    Stayed in April 2017

  • Reviewed: 7 April 2017

    7.5
    Will be better accessible once the roadworks complete
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There was a construction infront of the hotel and it was hard to find the drop off point. The walk from recommended carpark drop off point was not pleasant - dark & creepy. Map given by hotel for drop off was inaccurate. Breakfast area/room was very cramp. Not enough tables for guests. We had to stand around waiting. Limited food selection.

    They have a self-service laundry room in the hotel which was great as this is the middle of our journey and we had clothes to wash.

    Stayed in April 2017

  • Reviewed: 4 April 2017

    9.6
    Best ,love it , all staffs very friendly n polite. NO REGRET
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Only pillows

    Everything Staffs friendly , simple breakfast nothing to worry about halal ,laundry room ,big space for family.. near to bras basah mrt and soonbencoolen mrt.

    Stayed in April 2017

  • Reviewed: 25 March 2017

    8.8
    Excellent location with plenty of space
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 11 nights
    • Submitted via mobile

    Pillows and bed hard. Limited cooking utensils and equipment if you chose to cook

    Easy walking distance to Orchard Rd, Bugis St and the MRT. Breakfast simple but adequate with choice of continental plus limited hot food. Will be in a prime spot when new M R T station is complete this year. Rooms a good size to spread out.

    Stayed in March 2017

  • Reviewed: 20 February 2017

    8.3
    Great location easy walk to light railway.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 6 nights

    Breakfast menu could be more diverse , the room was small it rained for 4 days and it was a wait for a table because we could not eat outside.

    Great location easy walk to light railway. Breakfasts were adequate.

    Stayed in January 2017

  • Reviewed: 19 February 2017

    8.8
    Recommend this location
    • Business trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 5 nights

    While facilities were excellent, the site is a little dated.

    Location, close to transport, walking distance to many attractions such as shopping centres and restaurants, staff were ultra pleasant, roof top pool

    Stayed in February 2017

  • Reviewed: 6 February 2017

    4.2
    Disappointing!
    • Leisure trip
    • Solo traveller
    • Deluxe One-Bedroom Apartment
    • Stayed 8 nights

    The room located to us was on the 7th floor, air conditioning was not working/hot/only one temperature, sink/toilet in bathroom leaking, sink not cleaned properly by the housekeeping staff, cleaner was stingy with toiletries, room located no view at all, was dusty. We always choose Somerset Bencoolen to stay every year during Chinese New Year and all these years the rooms allocated were good but this year was a real disappointment to us! The Reception staff said that they were fully booked so we did not ask for change of room.

    The location was good, staff friendly. Easy access to Orchard Road. Hardly any problem with taxis considering the time we spent there was Chinese New Year.

    Stayed in February 2017

  • Reviewed: 30 January 2017

    4.2
    Not so good stay
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Just accessible from parking lot to the hotel. By wall, something dangeous access to hotel fornt gate throughout a long corridor of underconstruction area. No house-keeping during weekend and holiday.

    Stayed in January 2017

  • Reviewed: 25 January 2017

    7.9
    Roomy, great location and transport options will be even...
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast facilities poor. A small room for too many people when it rained, which was most days. Badly laid out in the small space so that you couldn't access different foods on benches. Meant there was always a long queue at each food station. Hard to enjoy your breakfast when there are lots of people standing around, waiting for you to give up your table!

    Roomy, great location and transport options will be even greater when the Bencoolen MRT station is finished.

    Stayed in January 2017

  • Reviewed: 9 January 2017

    8.3
    Better than expected. Good value for the money.
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 15 nights

    The BF room could have been bigger. There's no PC-printer for the guests' use. Sending material to reception for printing is a bit cumbersome.

    Very homie and clean apartment, quite nice pool area, gym OK, staff friendly and helpful overall, BF was a bit simple but pretty sufficient.

    Stayed in January 2017

  • Reviewed: 8 January 2017

    9.6
    Simply Awesome place to stay with a small family!
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing about the hotel, but as construction work is ongoing, access to hotel was difficult

    The open air restaurant on the 5th Level was just outstanding, so relaxing for a cup of coffee. Also a Seven Eleven grocery store located just infront of the residence. Walking distance to Plaza Singapura and other Malls. Toilets and Rooms was so clean and smells fresh! Honoured my request for early check-in and check-out.

    Stayed in January 2017

  • Reviewed: 1 January 2017

    7.1
    Staff was good
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    I would like to suggest to add more vareity in your breakfast Menu. Vegan have everyday option 2 options bread butter and fruits. Some one might like flakes some one might not. Please add cheese, hash brown potatoes, beans and or vegetarian dish.

    Staff was good

    Stayed in December 2016

  • Reviewed: 29 December 2016

    10
    Will definitely stay here again
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast menu was too unexciting and monotonous. Food used to finish before last guests were served

    Staff excellent and courteous . The handy phone was Very useful

    Stayed in December 2016

  • Reviewed: 25 December 2016

    7.5
    Staff are very friendly and helpful, room is large.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 3 nights

    Area for breakfast is too small, have to squish through the chairs to walk past from the door. Choices of food is too little as well. No one informed us that there will be construction works outside the hotel, it was quite inconvenient to walk a distance to get taxi. Wifi network was poor inside rooms, but good in the living room.

    Staff are very friendly and helpful, room is large. Wifi access is convenient.

    Stayed in December 2016

  • Reviewed: 4 December 2016

    9.6
    Had a great time at SBS!
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast spread was reasonably good with waffles, scrambled eggs etc but not delectable. We gave the breakfast a miss on Day 2. The 1-bedder only had one TV.

    The check in staff was very friendly and efficient. Her name is Ker Hui. The apartment was very clean (was expecting something worse given the age of the property) and the Housekeeping crew did a wonderful job. Internet speed was superb.

    Stayed in December 2016

  • Reviewed: 18 November 2016

    10
    Feel homy
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Just in front of hotel closed because some construction. Overall is good.

    I like the location, easy to get food and shopping. The staff was friendly and helpful. Room was clean and completely kitchen things feel homy .

    Stayed in October 2016

  • Reviewed: 15 November 2016

    8.8
    Nice affordable apartment close to MRT
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 9 nights
    • Submitted via mobile

    Breakfast was always busy and a little congested.

    Nicely located despite construction on MRT. Clean and well maintained apartment with modern facilities. Staff were very helpful and always cheerful.

    Stayed in October 2016

  • Reviewed: 9 November 2016

    8.8
    Economical & worthwhile will be hard not to be satisfied
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Some area's of the hotel are beginning to look tired. But still very neat & very clean. There is an access issue because of a subway upgrade but it didn't create noise or interrupt sleep or even business. Easy enough to navigate around.

    Nice breakfast, roomy apartment in a very accessible location. Roof top pool with a spa & kids playground was relaxing. Not the fanciest but very clean comfortable & nice. Air conditioned well. Great value for money

    Stayed in November 2016

  • Reviewed: 31 October 2016

    9.6
    Home away from home!
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The construction in front, but that didn't prevent us from receiving first class service.

    They honored my requests of early check-in and upgraded me to a 2 bedroom. It was a nice surprise. The breakfast was different and more than adequate. Citi and Linda and the rest of the staff were very helpful in giving directions. I got lost and was able to call the hotel with the handi phone and get perfect directions. Loved the phone. What a great idea! Thanks sommerset ben coolen, you are the best.

    Stayed in October 2016

  • Reviewed: 11 October 2016

    7.5
    Staffs were friendly, breakfast was decent, room was very...
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 9 nights

    It was a bit too overpriced and the ongoing construction activity around made it uncomfortable to access the place everytime.

    Staffs were friendly, breakfast was decent, room was very comfortable, location was good (very close to Bras Basah MRT).

    Stayed in October 2016

  • Reviewed: 9 October 2016

    7.1
    Nice place apart from outside noise.
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 7 nights

    The rooms were superficiously clean, but ground in dirt was prevalent. Noise from engineering works. Cooked breakfast did not seem appealing.

    Suite of rooms were spacious. Staff were friendly and helpful. Location would have been good had it not been for the extensive engineering works going on outside. Breakfast was ideal for us as we like a continental style.

    Stayed in October 2016

  • Reviewed: 1 October 2016

    7.5
    A solid property in a good location with nice and helpful staff.
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 7 nights

    It can be noisy. I recommend to ask for a room that is not facing towards the main road.

    We got free breakfast, even without having booked any breakfast in advance. The location is really good. The next MRT station is only a minute away.

    Stayed in September 2016

  • Reviewed: 29 September 2016

    9.2
    Superb location. Great apartments!
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 2 nights

    -The MRT construction in front -Ants in the apartment -Bit expensive -Breakfast lacks variety

    -Great Location -Comfortable beds -Apartment interiors and facilities well taken care of -Good kitchen facilities and amenities -Attentive front office staff

    Stayed in September 2016

  • Reviewed: 27 September 2016

    10
    Central in Singapore... Short walk to most attractions
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights

    Works outside for a new subway station. However between 5.30pm and 10.00am it was absolutely silent.

    Spacious and comfortable. The first night we had an issue with the bedroom air con. Staff were there within 5 minutes and realised it needed a part so they moved us to another room for 1 night and by the time we were up and breakfasted in the morning it had been fixed.. Hence no need to move suitcases. Fabulous service

    Stayed in September 2016

  • Reviewed: 20 September 2016

    9.6
    Worth the inconvenience of the roadworks.
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 7 nights

    Breakfast was good and had good variety, but had some odd combinations. Hard to explain to Taxis where to drop off, led to some steep fares from dodgy cab drivers who milk the road work closures. But you get that everywhere! Hard bed but we did sleep well as pillows were suitable thickness to match.

    Proximity to facilities, transport, local shops and food outlets. Good aircon and hot water. Quiet at night despite major roadworks outside. Thunderstorm barely woke us. Great rooftop pool with views. Great service from keen staff who are getting good training.

    Stayed in September 2016

  • Reviewed: 21 August 2016

    5.0
    A Little Shabby!
    • Business trip
    • Solo traveller
    • Deluxe One-Bedroom Apartment
    • Stayed 5 nights

    The breakfast was poor quality. The rooms are basic and not particularly well equipped - no washing machine (there is a communal laundrette which is at additional cost). Overall the building is dark, hot and a little shabby.

    The staff at reception were helpful and friendly.

    Stayed in August 2016

  • Reviewed: 14 August 2016

    9.2
    Excellent apartment to stay in Singapore
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Lovely accommodation to unwind in after a day exploring Singapore. Very friendly staff. Helped us arrange activities. Gave us an early check-in after a 9am arrival.

    Stayed in August 2016

  • Reviewed: 12 August 2016

    8.8
    Comfortable stay
    • Leisure trip
    • Family with older children
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There's heavy construction around that area so the main lobby is not accessible by taxi

    The apartment was spacious and came equipped with all necessary appliances

    Stayed in July 2016

  • Reviewed: 10 August 2016

    7.5
    Not the best value
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 7 nights

    Did not like all the noise from the work going on around the place but that is progress and no fault of the property,

    On the whole everything was fairly good,Arrived early and given a warm welcome and early check in and informed breakfast would be available on the weekend.

    Stayed in August 2016

  • Reviewed: 2 August 2016

    8.8
    Can visit again
    • Family with older children
    • Deluxe One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    The bed was uncomfortable and bumpy Also the kitchen can be better equipped

    The staff were friendly and all the queries and all requests promptly attended to

    Stayed in July 2016

  • Reviewed: 24 July 2016

    8.8
    Overall great value, staff are prompt and responsive
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 12 nights

    The springs in the bed are easily felt, may not be best for those who are particular about that.

    Rooms are extremely clean, comfortable and well kept. Shower toiletries are excellent. Loved the shampoo and conditioner. Breakfast was great value, was very happy with it!

    Stayed in July 2016

  • Reviewed: 6 July 2018

    8.8
    Great stay
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Furniture a bit run down.

    Location was amazing. Right in front of the Bencoolen MRT. The unit was very spacious.

    Stayed in July 2018

  • Reviewed: 27 May 2018

    7.1
    The rooms need updating.
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The rooms need updating.They look a bit shabby.

    Stayed in May 2018

  • Reviewed: 27 May 2018

    10
    Very good location station is on the other sode of the...
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Very good location station is on the other sode of the street. A lot of shopping and food near by. Very spacious apartments and nice staff.

    Stayed in May 2018

  • Reviewed: 5 May 2018

    5.0
    Bookings.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Not very clean apartment, mould in bathroom

    Bookings. Com

    Stayed in April 2018

  • Reviewed: 4 May 2018

    10
    pool need some cover
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 5 nights

    need more variety for breakfast

    pool need some cover

    Stayed in May 2018

  • Reviewed: 3 May 2018

    6.7
    location very good.
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    breakfast pathetic. No housekeeping on public holidays and Sundays

    location very good. kitchen was very useful.

    Stayed in May 2018

  • Reviewed: 2 May 2018

    9.2
    Overall it was a good experience and would love to come back here the next time too.
    • Business trip
    • Group
    • Deluxe One-Bedroom Apartment
    • Stayed 7 nights

    Very Less Variety of Fruits & Cereal in the Breakfast.

    Stayed in April 2018

  • Reviewed: 29 April 2018

    9.6
    Nice place to stay. Would stay there again
    • Business trip
    • Solo traveller
    • Deluxe One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast menu could be a little more varied

    Very good 4 star hotel. And the pool is fantastic

    Stayed in April 2018

Showing 1 - 75

Guests also reviewed these properties: