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Reviews of Fragrance Hotel - Sunflower 2 stars

No. 10, Lorong 10, 399043 Singapore, Singapore

#351 of 475 hotels in Singapore

Guests' Choice

Review score

Based on 189 hotel reviews

6.6

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.2

  • Location

    6.5

  • Facilities

    6.2

  • Staff

    7.7

  • Value for money

    6.7

  • Free WiFi

    6.9

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Showing 1 - 75

  • Reviewed: 18 June 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not walkable from MRT station. Must take buses for everyday transport. The bathroom is very small and poorly ventilated. Facilities are old.

    Affordable price. Frequent buses connecting MRT station/ main attractions to hotel.

    Stayed in June 2018

  • Reviewed: 18 June 2018

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights

    The room is dirty, and when I require the room to be made up, they only fix the beddings and fill in towels. They don't clean the floors. There are ants in the rooms, stains in the beddings, holes in the towels. The rooms are also dark, nothing like the brightness of the pictures. The area is sketchy and there's prostitutes in the area. But it's what you get for a cheap room.

    The staff are very nice. The bed mattress is good compared to the price of the room.

    Stayed in June 2018

  • Reviewed: 18 June 2018

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights

    Very dirty rooms, smelly. The hotel looks run down and looks like there is hardly any maintenance. Sheets were filthy. When we moved the bed, a lot of dirt under it. Cockroaches running around. TV mounted soo high impossible to view. Bed not sturdy. Nightmare to say the least! My child kept screaming not to enter the premises! She wanted to go home rather than enter the hotel

    Location is accessible and near eateries

    Stayed in June 2018

  • Reviewed: 30 April 2018

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Never a smile or a single hello from the hotel staff if i did not say it, unnacptable. Not to mentioned I arrived with a few luggages and they were surely too busy on their phone to help. Very noisy, can hear everything from the corridors. Cleanliness to be discussed, holes in the bathing clothes, hairs on the floor... Getting pretty impressed by the hotels booking.com recommends for business trip, very impressed !

    Stayed in April 2018

  • Reviewed: 27 March 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Facilities are outdated and noise level could be disturbing during the night.

    Airco was noisy so we got a quick swap for room with better one. Good connection for Singapore trips. Recommended for short stay.

    Stayed in March 2018

  • Reviewed: 21 August 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is far from MRT around 1Km. So difficult to use MRT but in my opinion the hotel not far from bus stop so we can take a bus to many where. Hotel lobby also have bus information that is good idea.

    Clean towel and nice staff I has a special request such as type of bed and early checkin,They give us good corporate. *Easy to use bus in Singapore you can use google map and follow it.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights

    Far from MRT station (15 min. walk) Location not ideal for women and older travelers. If you're a guy you'll fit in better. Bathroom is a wet room and the floor doesn't drain well.

    Location is good for local eats. Good value for no-frills stay. Bed is comfortable.

    Stayed in August 2017

  • Reviewed: 13 August 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    NA

    Location (in 10 min walking distance from the metro and very nice district: quiet) Friendly staff (we could purchase tickets to different attractions with discounts at the reception desk) Clean and spacious room

    Stayed in July 2017

  • Reviewed: 21 June 2017

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There is a window, but it can't be opened at all due to hotel policy. Stuffy air in the room. Not well ventilated. Tiny insects everywhere. Don't even dare to leave food in the room. Blame the tropical climate or the hotel maintenance? Paper thin doors+tile floors=huge noise. Bring your own shampoo, there isn't any. The hotel didn't reply to my email prior to arrival. No instant hot water. It has a water heater.

    The bed was comfortable, just bring ear plugs so you can actually sleep.

    Stayed in June 2017

  • Reviewed: 4 June 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Accidentally booked extra night, tried to cancel over a week prior to booking, was told would have to pay full price for cancellation. Tried to extend one extra night, hotel tried to charge double the cost of original price. No attempt to help us, no individual care for the customer, once they've got your money they simply couldn't care less if you're happy or not. Told them I was going to leave a bad review, didn't bother them in the slightest.

    Stayed in June 2017

  • Reviewed: 2 June 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Accidentally booked an extra night, very politely asked to cancel, was told would be charged full price! Pirates who don't care about individual customers, once they've taken your money they treat you terribly. Reasonably cheap for Singapore, but reflected in the service you receive.

    Stayed in June 2017

  • Reviewed: 17 May 2017

    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No BathTub in restroom

    Clean...No nuisance...Housekeeping man(uncle) was the star of the hotel..Never ever met with such a remarkable old man..I mean one should stay there just to see this superstar 😊

    Stayed in May 2017

  • Reviewed: 24 March 2017

    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Paid more eventually to get a room compared to our first booking made here with Booking.com. Simply don't understand the logic behind

    Paid more eventually to get a room compared to our first booking made here with Booking.com. Simply don't understand the logic behind

    Stayed in March 2017

  • Reviewed: 17 March 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows smelled bad. Didn't seem like the pillowcases had been changed. There were staff cleaning other rooms early in the morning and making a lot of noises dragging the chair across the floor and slamming doors. Impossible to sleep in

    Fairly clean

    Stayed in March 2017

  • Reviewed: 16 February 2017

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    That we had paid for a twin room and given a disable roon 2 meters from noisy reception.We were told they had over booked. I wasnt impressed an only had this room for us.

    Stayed in January 2017

  • Reviewed: 8 January 2017

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    it's what I expected for the price.

    good aircon, decent, if shady neighborhood. Front desk staff were lovely. Contrary to other reports, the wifi (room 302) was fine.

    Stayed in December 2016

  • Reviewed: 16 December 2016

    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    Nothing wrong to find as I stayed only for one night

    Sent an email as I had an issue with the credit card and the staff attended immediately. Room was correct for the price

    Stayed in December 2016

  • Reviewed: 2 December 2016

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location not ideal

    Hotels in this price range in Singapore tend to be shabby. This hotel was a nice exception. Nothing fancy but OK. Nice receptionist. Room clean. Good ac.

    Stayed in November 2016

  • Reviewed: 28 November 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Rooms are on the small side but you get what you pay for!

    If you want luxury then this isn't the place to go, but if you want value for money and a 10 minute walk to the MRT then I would highly recommend this place. Rooms are fairly clean and staff are helpful. Wifi is good. It is a 10 minute walk to kampang MRT and then it's a 10 minute ride to all of the major sites. Plenty of places to eat just a minute walk away from hotel.

    Stayed in November 2016

  • Reviewed: 26 October 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    room doesnt look like in the pictures at all it was kinda worn out and feels moisty and has moist smell ( window is locked up and you can't open it and let some fresh air in)

    Personel was very firendly and helpful, man who was chaging our towels and water was super sweet and gave us literally 5 towels and 6 water bottles every time. There is HBO hd and plenty of other channels in english. Some people says thet location is shady but i didnt notice anything.

    Stayed in October 2016

  • Reviewed: 28 September 2016

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights

    Room card did not work. They coudn't fix it for 3 days (every time we had to ask the receptionist to open our room).

    Overall the stay was nice. Good price for this standard. Not far from the underground.

    Stayed in August 2016

  • Reviewed: 12 September 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights

    Wi-Fi reception is very poor and low. It is almost inaccessible in the topmost floors. Since most of the travel needs to be booked online, poor Wi-Fi really added to the woes.

    Staff Interaction; Housekeeping; Cooperation at time of any critical situation; providing stationery for online bookings; travel assistance

    Stayed in September 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We had to go to another Fragrance hotel, because there was "something" with our room, but it was not far and they paid for the cab. We had really small room with stupid shower where the water stayed all over the place

    OK staff, good for sleepover, 10 minute walk from Kallang MRT station

    Stayed in August 2016

  • Reviewed: 22 August 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We haven't slept in the fragrance sunflower. When we arrived they told us that they don't have an available room, so we had to move to the fragrance emerald. The room was very small and not that clean but that was ok for that price

    very cheap compared to the prices in Singapore

    Stayed in August 2016

  • Reviewed: 4 August 2016

    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights

    No hook / clothes horse for drying at the room (!) No wardrobe or shelves for clothes. (Very small room for two people - but for a short stay it´s sufficient.)

    Locality near to the city center + colourful neighourhood. Hotel after partial renovation (except bathroom).

    Stayed in July 2016

  • Reviewed: 21 July 2016

    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The wifi is restricted, slow & sometimes fails. Very poor internet at this hotel.

    We slept here to break us the travelling time home to Australia from Europe. The hotels next to the airport are very expensive, especially when all you want to do is sleep & relax in your room. Taxi is about 15 Singapore $, a little more from the airport as you need to pay the $3 airport fee. The bed is a simple double size, not suited to 2 big people & a little hard. The bathroom floor will get wet as their is no separation between shower/toilet. Place is suitable for a quick stop over, but you would not base yourself here for a holiday. Overall we were happy with what we needed it for.

    Stayed in July 2016

  • Reviewed: 11 June 2018

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    A little small but v comfortable. Clean environment.

    Near local hawker foodfare available till late at night. Just walk a little bit.

    Stayed in June 2018

  • Reviewed: 30 May 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    less space, no fridge , no cabinet

    easy to go by bus or MRT

    Stayed in May 2018

  • Reviewed: 21 May 2018

    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit busy at night

    Well located

    Stayed in May 2018

  • Reviewed: 6 May 2018

    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    not clean enought

    Stayed in April 2018

  • Reviewed: 5 May 2018

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    They don’t replenish the bed sheets

    Location wise. Near the bus station

    Stayed in May 2018

  • Reviewed: 30 April 2018

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Spacious, Hot water

    Stayed in April 2018

  • Reviewed: 10 April 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi too slow

    It's quite spacious.

    Stayed in April 2018

  • Reviewed: 30 March 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The aircon was not cold

    Stayed in March 2018

  • Reviewed: 8 March 2018

    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Starting 1st time talks reception person with

    Supporting stuff

    Stayed in March 2018

  • Reviewed: 5 March 2018

    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There’s got leaking from air-condition

    Friendly staffs

    Stayed in March 2018

  • Reviewed: 26 February 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The surrounding environment

    Nice and courteous staff

    Stayed in February 2018

  • Reviewed: 14 February 2018

    7.9
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Stayed in February 2018

  • Reviewed: 7 February 2018

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    some facility they dont support

    staff is very kind

    Stayed in February 2018

  • Reviewed: 2 January 2018

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room to small

    Averange standand

    Stayed in December 2017

  • Reviewed: 17 December 2017

    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    staff and also the cleanless also room is not really clean. unpleasant stay in fragrance hotel sunflower

    Stayed in December 2017

  • Reviewed: 14 December 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Ants in shower

    Comfy bed

    Stayed in November 2017

  • Reviewed: 6 December 2017

    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    to go away

    friendliness.....laugh on their face

    Stayed in December 2017

  • Reviewed: 3 December 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Good n quiet

    Stayed in December 2017

  • Reviewed: 21 September 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No breakfast

    Good beddings

    Stayed in August 2017

  • Reviewed: 27 August 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very old furniture, not nice rooms

    Stayed in August 2017

  • Reviewed: 27 August 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room temperature and ambiance

    The chair and the bed

    Stayed in August 2017

  • Reviewed: 25 August 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Only a 15 minute walk from the green line MRT, clean, comfortable, plenty of places to eat nearby.

    Stayed in August 2017

  • Reviewed: 25 July 2017

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The housekeeping man was really nice :) Quite good for a budget price

    Stayed in July 2017

  • Reviewed: 4 July 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Requested for extra pillows, didnt come. Facilities a bit run down for the price I paid.

    Clean room

    Stayed in June 2017

  • Reviewed: 30 June 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A bit of smell. Room is very simple.

    Location

    Stayed in June 2017

  • Reviewed: 19 June 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was quite small for two persons; Receptionist-on-duty was nice & friendly.

    Stayed in June 2017

  • Reviewed: 17 May 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom need to fix. 403

    Staffs are very friendly,charming&helpful! Clean and nice Place,

    Stayed in May 2017

  • Reviewed: 9 April 2017

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Few channels in the TV. Room is not clean and not well maintained, old facilities.

    The room is well soundproofed

    Stayed in April 2017

  • Reviewed: 10 February 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights

    Vibrating and humming machine noises all the time. Bit far from the MRT - bus stop is nearby though. Bad Wifi.

    Clean and no fuzz. Shower worked well.

    Stayed in February 2017

  • Reviewed: 14 January 2017

    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No cupboards

    Free Wi-Fi and was uninterrupted

    Stayed in December 2016

  • Reviewed: 30 November 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There is not hot shower even you push the heat button

    Stayed in November 2016

  • Reviewed: 10 October 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Aircon swinger was broken, mold on the bathroom ceiling.

    Good enough rooms for the money.

    Stayed in October 2016

  • Reviewed: 6 October 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The wifi is too slow. The shampoo and soap is the same. I have to buy my own soap and shampoo.

    I like the facilities. The facility is so clean.

    Stayed in September 2016

  • Reviewed: 5 September 2016

    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights

    No restaurant available within the hotel premises

    Staff are easily available and accomodating

    Stayed in September 2016

  • Reviewed: 5 September 2016

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Wi-Fi is not free!

    A good value hotel in a City where there is not much value.

    Stayed in September 2016

  • Reviewed: 22 August 2016

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    Location quite a stretch from the metro station and required a good map tp find

    Friendly, helpful service from all staff.

    Stayed in August 2016

  • Reviewed: 1 August 2016

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was fine

    It was a place to get some rest before the next flight out

    Stayed in July 2016

  • Reviewed: 28 July 2016

    • Leisure trip
    • Family with older children
    • Superior Double or Twin Room
    • Stayed 1 night

    They let us check in early and looked after our bags when we needed them stored the next day. Great local food. Aircon worked great.

    Stayed in July 2016

  • Reviewed: 24 July 2016

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Perfume too strong, no tower supply though price is more expensive than other hotel. Bed is a little hard.

    Room is spacious.

    Stayed in July 2016

  • Reviewed: 21 July 2016

    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water Internet was terrible no remote or tv shower had bad spray

    Aircon workes

    Stayed in July 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Couple
    • Special Offer - Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very nice, clean and comfortable. Helpful staff. Easy transport to city centre.

    Stayed in June 2016

  • Reviewed: 18 July 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    no breakfast

    Our room was clean and comfortable.

    Stayed in July 2016

  • Reviewed: 3 July 2016

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice clean budget hotel

    Stayed in July 2016

  • Reviewed: 27 June 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Sheets need more cleaning. Pilow cover ok but under it very dirty. Staff good.

    Room size ok for Singapore. Area close to kallang mrt station.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 April 2016

    • Leisure trip
    • Solo traveller

    The fact I couldn't afford to stay in the Marina Sands Hotel or similar palatial establishment

    Basic Hotel, Clean and functional for a 2 star Hotel

  • Reviewed: 18 May 2016

    • Leisure trip
    • Family with young children

    Bigger triple room than in Hotel Fragrance Ruby, where I stayed before

  • Reviewed: 7 May 2016

    • Business trip
    • Solo traveller

    The front office staff was very nice and helpful.

  • Reviewed: 5 May 2016

    • Leisure trip
    • Couple

    Small, very basic rooms but fine for a stop over.

    Clean and good value for money.

  • Reviewed: 29 April 2016

    • Group

    wifi access from bedroom not ideal.

    accessible to many public buses and food. just had a renovation.

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