Pool was closed for a bit

Pool, decor, room size

Stayed in August 2025

The Clan was a wonderful hotel with both location (the metro station was just down around the corner from the lobby) and amenities. The staff was accommodating and went out of their way to make sure we had everything we needed. Could not recommend this hotel more. It was clean, quiet and in the best location.

Stayed in September 2025

Not enough hanging space in the bathroom

Location

Stayed in September 2025

Breakfast was very expensive. It was ok for a hotel breakfast however I would probably go to a local cafe next time.

I thought the location, the layout and pristine nature of the room, the size of the bathroom and the comfort of the bed was excellent. Coffee machine also excellent in the room.

Stayed in September 2025

Super new and nice hotel. it is remarkable its modern and zen interior design, the super nice aromas and perfumes at the entrance and corridors, extremely clean. Staff very friendly. Nice infinitive pool and pretty new confortable gym with incredible views.

Stayed in August 2025

Upkeep could be slightly better, I had problem with the shower head when I arrived as it was old, the water pressure was bad and the water goes every direction. But they did change it the day after I raise the issue The aircon is a bit noisy and not really cold enough, it does blow very loudly but the temperature just wasn’t really cool enough for a good night sleep. Perhaps the duvet were too thick for the Singapore weather too. Had issue with water drainage in the sink but again they fix it as soon as I raised it. But these things could’ve been better maintained and not wait for client to raise it.

Location is amazing, close to office, surrounded by lotsss of really good restaurant and 10mins walk away from marina bay sands 24hr gym which is handy for my early morning routine Efficiency in fixing issues I raised

Stayed in September 2025

Very comfortable hotel with exceptionally welcoming staff. Very convenient and central position - handy for Chinatown and Lau Pa Sat, and the bars along the river.

Stayed in September 2025

We booked quite ahead of time. Unfortunately, we were only informed that the pool would be closed due to renovations about 72 hours prior to our arrival. It was on their website and must have been stated there for a while, which we did not check due to completing the booking process exclusively with Booking.com. We understand that renovations are necessary from time to time and there was a possibility to use the pool at another hotel including transport to and from the alternative location. However, it took away the spontaneity of being able to go for a quick swim from our room. We would have appreciated an earlier communication to allow us more time to possibly choose an alternative.

Beautiful location, restaurants and activities in walking distance (including the Bay, if a longer walk is no problem), gorgeous architecture and amazingly friendly staff. The rooms are well designed, comfortable, breakfast is well curated and delicious. We enjoyed our stay very much and would recommend this hotel to anyone looking for a quiet and calm place to stay in Singapur.

Stayed in September 2025

The rooftop pool was closed, which is the main attraction in the hotel!

Modern, clean, stylish, good tea!

Stayed in September 2025

Unfortunately the pool was being refurbished, and we probably wouldn't have booked the hotel if we had known in advance. The hotel did have a sister hotel which they said we could use with free taxis but not as convenient. They did notify us a few days before the trip but a bit late for us the reorganize everything.

Great location right next to the underground train station MRT blue line , so convenient to visit all over Singapore and easy walking distance to bars and restaurants on the edge of china town.

Stayed in September 2025

lack of halal meals

cozy vibes, room facilities (bidet, smart Tv with casting), friendly staff!

Stayed in July 2025

Unfortunately we were very unlucky that the pool area was closed because they were renovating. They offered guests the possibility to go to a sister hotel to enjoy the pool and they arranged the transfer but we didn t have time for that. Hopefully next time we are luckier.

The hotel is amazing, great view, the room is beautiful and comfortable. The beds are great, it was quiet, the view was superb! It s conveniently located and the staff was <3. We had the whole day to explore when we checked out and we were happy that we could leave our luggage at the hotel and shower when we got back to pick up our luggage and ride to the airport. I will definitely come again!

Stayed in September 2025

The breakfast buffet was good but could be slightly improved, for instance by including drinks à la carte

Very well curated accommodation in the middle of Chinatown, 1’ to the MRT. Quiet luxury would define the experience. Pool at a high floor with a view of the bay in the distance. Showers are available for guests who have already checked out.

Stayed in July 2025

Room size was a bit small

Facilities were very good and the location, by a subway station and walking distance to many places

Stayed in September 2025

The well equiped, super clean rooms and the extremely friendly and very helpful Staff, especially Wilson and Ivan. After checking out we were welcome to store our luggage at the hotel and then after sightseeing have a shower and change our clothes upstairs in the gym area before catching our plane to Europe. Location is an easy short taxi ride from Changi airport.

Stayed in September 2025

Wilson the concierge was top notch!

Stayed in September 2025

The fact that unfortunately the pool closed with 2 weeks notice. But staff were gentle in giving compensation

Location, very clean, nice staff

Stayed in August 2025

It was very difficult to control the hot and cold water during the shower. Water could be suddenly too hot or too cold.

Superb location! There are a total of 3 entrances to Teluk Ayer MRT station. 1 just next to the hotel with covered walkway. Lau Pa Sat and Amoy street food court are within walking distance. Hotel room is clean, equipped with many socket outlets and all the necessary facilities. Bed was comfortable too.

Stayed in September 2025

The sky pool was out of action

Well appointed & comfortable rooms, central location, late checkout & use of facilities when travelling on late evening flight.

Stayed in August 2025

Restaurant/ Breakfast area is a bit on the small side but the staff are very efficient at accommodating it.

Very friendly, knowledgable and helpful staff. All amenities available, roomy and comfortable

Stayed in August 2025

Rooftop Pool I was looking forward to was being renovated and unavailable during the stay. I was notified about it only days/a week before the stay - I booked well in advance so didn’t have other options on a short notice. Hotel kindly offered the use of the pool in a sister hotel, but we skipped on it as it would be a bit cumbersome to go with our swimming gear, flip flops, wet hair, changing into our regular street clothes on a way to/from another hotel, although I am sure it is possible, it’s just not very relaxing.

Fantastic location, right next to beautiful China town and steps from the metro station - two stops to Gardens by the Bay and the Marina promenade. Clean, staff is very nice, especially enjoyed a conversation with the gentleman giving the tea ceremony.

Stayed in August 2025

Very Clean and comfortable hotel. Central location. Wilson was also very friendly and helpful in showing us around.

Stayed in August 2025

I was a bit disappointed that the pool was to be renovated and we were unable to have a swim after a long day in the sun.

The rooms were spacious and very clean.

Stayed in August 2025

Great location for what we wanted to do, walking distance to Chinatown and public transport.

Stayed in August 2025