getting to the reception from the street is quite a walk up, especially for older people.

beautiful decor and art. the most attentive stuff all over. the marina view from the bedroom and the bathroom was astonishing. breakfast features many tastes and everyone could find something to eat. walked to the merlion on one side and to gardens on the bay from the other side.

Stayed in September 2025

Everything perfect

Stayed in September 2025

The waiting time during peak period of lifts.. a bit slow

I like that the staff were addressing us by names, friendly, nice complete toiletries.

Stayed in September 2025

Great location, really friendly and helpful staff, beautifully clean.

Stayed in September 2025

However, there was one major downside to our stay. Our room (No. 505) frequently had loud noise coming from above—such as furniture being dragged or what sounded like luggage being pulled across the floor. This occurred even during late hours, sometimes between midnight and 2 a.m., which made it difficult to sleep. The noise was not faint or subtle—it was loud and very noticeable. We had to use earplugs in order to fall asleep. This issue should be addressed by hotel management, as such disturbances are not acceptable for a hotel of this standard.

The room was spacious and comfortable, and the staff took great care of the property while also providing excellent service throughout our stay. The breakfast was outstanding, with a wide variety of delicious options. The location was also very convenient and easy to access.

Stayed in September 2025

The set up of the sofa bed was delayed despite repeated requests to set it up. Though the staff were very apologetic about it and I could see they were trying their best. Also another disappointment for us was that we did not get a room with the view towards the marina area.

Spacious and clean

Stayed in August 2025

Carpets in hallway and elevators were dirty and smelly No real lobby Waiting in line to get a table for breakfast daily Old furniture

Location

Stayed in August 2025

Very good location. Well kept.

Stayed in August 2025

All

Stayed in July 2025

Checkout was slow

Checkin was efficient, Room was excellent, breakfast & dinner buffets amazing choice & quality. staff always friendly and helpful. Easy access from hotel to MRT and city sights

Stayed in August 2025

Wish we could have stayed longer.

Amazing hotel. Firstly, the welcome by the amazing staff was one of the best we have ever had anywhere in the world. Great bedroom, great bathroom, stunning views., excellent location. The breakfast was unbelievable, so much variety, from so many parts of the world. Again, the staff were so helpful and attentive; I'd say they were on par with the staff at The Ritz in London! Thanks for a wonderful stay.

Stayed in August 2025

none

cozy beautiful room and view in the evening and bfast was soo good and many choices hope to pamper and come back to this lovely hotel. staff all very hel

Stayed in July 2025

Location, facilities, bathtub, view from the room, room service are all great

Stayed in August 2025

We have been there about once a year for the last 12 years. The quality of service is just as good today as it was before.

Perfect service as usual

Stayed in August 2025

All food was exceptional.

Stayed in July 2025

Nothing

We came all the way to Singapore to celebrate National Day, but the night was way more crowded than we expected especially around Marina Bay Sands. We ended up stuck in the crowd, and my partner had a panic attack. He wasn’t feeling well afterwards, and by Sunday, August 10, he was completely down. At first, we were given late check-out until 2 PM, but after I explained our situation, the reception kindly extended it to 3 PM. That extra hour really helped, and after resting more, my partner felt so much better. I’m really grateful for that. The food was delicious, we loved our in-room breakfast. Dinner was nice too, although the nachos weren’t quite to our taste. The view from our room, even without the Marina view, was still gorgeous. Overall, I truly enjoyed my first stay here. Thank you so much for the warm hospitality

Stayed in August 2025

Everything. The staff very friendly and helpful. Delicious buffet and exquisite bedrooms. We were very pleased and grateful for our stay 😃

Stayed in August 2025

N.A.

The view of the Marina Bay area was THE BEST.

Stayed in August 2025

Old furniture , time to change Carpets in elevator and hallways smelly with stains

Helpful staff Location

Stayed in August 2025

Nothing

The room was exactly as it was advertised. Breakfast was amazing and view was awesome. Staff were the best from any place I have stayed at before.

Stayed in July 2025

It’s a bit dated and worn at the edges The room though large needs a complete refurbishment in terms of layout and conveniences

The location Very efficient and polite staff Large room with a lovely view Excellent breakfast spread

Stayed in July 2025

Toilet should have one bar handle for elderly to hold to secure their movement. Also the shower area.

The harbour view was awesome. Toilet with bidet. Staff very polite and fiendly. Hotel always meet my request and dream stay fulfilled. My grandchildren very happy with the close-ul fireworks views.

Stayed in August 2025

The overall ambience of the Ritz. Bed comfort Size of the room

Stayed in July 2025

There were some 2 stains in the sheets and breakfast line at 10 is crazy.

The view, the location, the smell, the amenities, the quick and seamless check-in, the luggage disappearing and popping up in the room. Simply everything

Stayed in July 2025