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Reviews of Hotel Balnea Superior - Terme Krka 4 stars

Zdraviliski trg 7, 8350 Dolenjske Toplice, Slovenia

#4 of 7 hotels in Dolenjske Toplice

Guests' Choice

Review score

Based on 175 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.4

  • Location

    8.8

  • Facilities

    9

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 - 27

  • Reviewed: 4 July 2018

    9.2
    Perfect treat after four days hiking!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Although the food was good the service in the restaurant could have been better

    The hotel is stunning and the wellness centre was superb. Our room was very comfortable with a wonderful balcony and view to go with it.

    Stayed in July 2018

  • Reviewed: 6 October 2017

    7.9
    A great missed opportunity !
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    This hotel is described as Spa Hotel, but it's not really like you expect ; the pools are not warmed enough (only 30 degrees) and there is no even a sense of mineral - term water. Nothing !! Not only that, the air in the pool space is really cold (outside about 12 degrees !!), very crowded and not the experience we expected. Most of the staff does'nt know enough English, is not oriented towards foreign tourists, and does not adequately explain the possibilities of using the facilities. It's very poor that for the price the hotel demand (very high price in terms of hotels in Slovenia !!), they allow the hotel guests to enter only once to use the real spa that exists, and for which nothing is explained !! So it was very disapointed !! because the real spa was the aim of our visit there. Dinner was really miserable. We arrived about an hour before the meal was closed and more than half of the hot dishes were simply gone, and what remained was meagre . In addition we were charged for a "service" for tap water, which is usually unacceptable. Service, was not at all during the dinner !!! For the second day, we prefered to eat dinner outside, very tasty and thirty percent cheap price then the hotel...

    I liked the facilities and the location, and the breakfast was good (except the bad !! coffee).

    Stayed in October 2017

  • Reviewed: 5 June 2017

    9.2
    Great weekend
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Very crowdy swimming pool area, because a lot of external guests came to the pool. The swiming pool is small for so many people.

    The food is really really good. The hotel is very beautiful, new.

    Stayed in June 2017

  • Reviewed: 24 January 2017

    9.2
    good value for money
    • Leisure trip
    • Couple
    • Special Offer - Pampering with Friends
    • Stayed 2 nights

    excellent for a short stay, probably in top 10 hotels in Slovenia, I previously stayed in a 5 star hotel at terme 3000 and comparing the two properties, this one is twice as nice

    Stayed in January 2017

  • Reviewed: 6 January 2017

    7.5
    It could be improved
    • Couple
    • Double Room
    • Stayed 3 nights

    Sloppy maintenance, especially electric, bordering on dangerous. Stuff not very good with the computer system and programming of the chip bracelets needed to access swimming pools and sauna.

    Size of the room and balcony. Saunas and swimming pools. Good WiFi signal.

    Stayed in January 2017

  • Reviewed: 18 March 2018

    9.2
    Breakfast could be better, nothing special.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Offer

    Breakfast could be better, nothing special.

    Stayed in March 2018

  • Reviewed: 5 March 2018

    9.2
    The suite we booked was not available :( and nobody informed...
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    The suite we booked was not available :( and nobody informed us about it. The room we got was nice but it wasn't what we booked.

    Stayed in February 2018

  • Reviewed: 10 November 2017

    9.6
    Nice stay after a long working day
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Big and nice room. Good food with a lot of choice.

    Stayed in November 2017

  • Reviewed: 11 July 2017

    9.6
    Great for short getaways
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Wifi signal could be a bit better.

    Modern and clean rooms, excellent breakfast, great hotel overall.

    Stayed in July 2017

  • Reviewed: 5 July 2017

    8.3
    Access to the pools
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff at the reception

    Access to the pools

    Stayed in July 2017

  • Reviewed: 7 February 2017

    9.2
    it's my second time in a couple of weeks.
    • Leisure trip
    • Solo traveller
    • Special Offer - Pampering with Friends
    • Stayed 2 nights

    it's my second time in a couple of weeks... I don't think I need to say more

    Stayed in February 2017

  • Reviewed: 16 January 2017

    10
    Weekend getaway
    • Leisure trip
    • Couple
    • Special Offer - Pampering with Friends
    • Stayed 2 nights

    Food was great, loved the variety of choice. We enjoyed our weekend stay, staff was nice and helpful, rooms are comfy, wellness is also very good.

    Stayed in January 2017

  • Reviewed: 8 January 2017

    7.9
    aervices
    • With a pet
    • Family with young children
    • Double Room
    • Stayed 5 nights

    everything I liked

    aervices

    Stayed in January 2017

  • Reviewed: 15 October 2016

    8.8
    all was good enaf
    • Business trip
    • Couple
    • Suite
    • Stayed 5 nights

    only reseption servis .hotel did not had bell-boy

    all was good enaf

    Stayed in September 2016

  • Reviewed: 25 August 2016

    7.9
    Good hotel.reccomended
    • Leisure trip
    • Family with older children
    • Double Room
    • Stayed 5 nights

    sometimes the staff is not so polite.

    Bautiful hotel, great wellness area and swimming pools. Good food

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 October 2015

    5.8
    Room and balcony were good.
    • Leisure trip
    • Couple

    Pool facilities were a long walk from hotel; had to use car. No sauna or steam room available without paying an additional ~15 euros per person. These facilities were why we stayed there in the first place.

    Room and balcony were good. Food was good.

  • Reviewed: 1 September 2015

    10
    really great spa hotel with everything included (pools,...
    • Leisure trip
    • Solo traveller

    dinner could have a bit more vegetarian choice

    really great spa hotel with everything included (pools, saunas), nice and comfortable equipped room, breakfast and dinner are both self-serviced with delicious food

  • Reviewed: 3 March 2015

    8.8
    The room was spacious and nicely furnished with a lovely...
    • Leisure trip
    • Couple

    We really regret to have to say that we did not enjoy the bed. It was not comfortable, neither of us could have a sleep sound, even though it looked nice and spacious.

    The room was spacious and nicely furnished with a lovely bathroom. The terrace was cute, everything was clean.The food was delicious.

  • Reviewed: 26 January 2015

    5.4
    Food is OK, Hotel is nice
    • Leisure trip
    • Family with young children

    We booked suit and they give us standard room. There was problem with parking they didnt alow as to park in front of the hotel since all was full and they told us to go out on public parking. Thats not what hotel should do for there guests. Parking was full of local cars. Also TV dosnt work...it was our 5th stay and we will not come back for sure

    Food is OK, Hotel is nice

  • Reviewed: 19 January 2016

    8.8
    Oaza
    • Leisure trip
    • Couple

    Dinner

    Oaza

  • Reviewed: 9 October 2015

    8.3
    Spa hotel, but you cannot go to the sauna free of charge for...
    • Business trip
    • Solo traveller

    Spa hotel, but you cannot go to the sauna free of charge for me, it is strange + parking is challenging

  • Reviewed: 4 October 2015

    7.9
    Sauna complex in wellness center.
    • Leisure trip
    • Couple

    Unfriendly receptionist, bad dinner.uncomfortable bed.

    Sauna complex in wellness center.

  • Reviewed: 17 September 2015

    5.8
    Small bed
    • Business trip
    • Solo traveller

    Small bed

  • Reviewed: 26 July 2015

    8.3
    great food, nice ambient, friendly stuff, clean, .
    • Business trip
    • Couple

    bed was not comfortable

    great food, nice ambient, friendly stuff, clean, ..

  • Reviewed: 21 July 2015

    5.4
    Nothing
    • Business trip
    • Solo traveller

    First of all the bed is not comfortable breakfast very bad

    Nothing

  • Reviewed: 8 April 2015

    4.6
    the room and the hotel
    • Leisure trip
    • Couple

    not enough parking you expect that there will be diet drinks and cakes and dessert with out sugar for diabetik people

    the room and the hotel

  • Reviewed: 12 March 2015

    7.5
    Parking was a problem, and finding the entrance to the hotel...
    • Business trip
    • Group

    Parking was a problem, and finding the entrance to the hotel on the first night.

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 27

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