Reviews of Hotel Mitra, Story Hotels This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Prešernova Ul. 6, 2250 Ptuj, Slovenia
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Reviewed: September 5, 2025 · Stayed in September 2025
Verified reviewLocation good breakfast limited
Not enough choice too many eggs
Reviewed: September 4, 2025 · Stayed in September 2025
Verified reviewReviewed: September 1, 2025 · Stayed in August 2025
Verified reviewThe hotel and the inside design is beautiful, the rooms are clean and the breakfast was really delicious with a wide range of options to eat. The staff was incredibly friendly and you also have the chance to taste delicious slovenian wines there! Really recommended!!
Thank you for your wonderful review ❤️ We are delighted that you enjoyed the hotel’s design, the cleanliness of the rooms, the rich breakfast, and the friendliness of our staff 😊 We are especially glad that you had the chance to taste Slovenian wines as well. You are always welcome with us!
Thank you for your wonderful review ❤️ We are delighted that you enjoyed the hotel’s design, the cleanliness of the rooms, the rich breakfast, and the friendliness of our staff 😊 We are especially glad that you had the chance to taste Slove… Show more
Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewGreat location, very nice ambience, great breakfast, scenic surroundings
Staff somewhat brusque, no tea / coffee / water-kettle in the room
Thank you for your honest review . We are glad you enjoyed our location, ambience, breakfast, and surroundings. Regarding the staff, we would like to add that they are usually very friendly, as confirmed by many guest reviews, but we will still take note of your experience. We also understand your remark about the missing kettle in the room and will take it into account for improvements. You are always welcome with us!
Thank you for your honest review . We are glad you enjoyed our location, ambience, breakfast, and surroundings. Regarding the staff, we would like to add that they are usually very friendly, as confirmed by many guest reviews, but we will s… Show more
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewLovely breakfast, helpful staff, great location, and nice big room.
Thank you for your wonderful review ❤️ We are very happy that you enjoyed the breakfast, the helpfulness of our staff, the location, and the spacious room 😊 You are always welcome with us, and we will be delighted to host you again!
Reviewed: August 27, 2025 · Stayed in August 2025
Verified reviewBeautiful old building right in the middle of Ptuj. Great varied breakfast .
Nothing.
Thank you for your review . We are glad you enjoyed the old building in the heart of Ptuj and our rich breakfast 😊 You are always welcome with us, and we look forward to hosting you again!
Reviewed: August 25, 2025 · Stayed in August 2025
Verified reviewLocation, atmosphere, wellness, coffee, comfortable bed....
We are happy that you enjoyed the location, atmosphere, wellness, coffee, and comfortable bed 😊❤️. Thank you for your kind review, and we will be glad to welcome you again soon in our accommodations. You are always welcome!
Reviewed: August 24, 2025 · Stayed in August 2025
Verified reviewReviewed: August 22, 2025 · Stayed in August 2025
Verified reviewReviewed: August 20, 2025 · Stayed in August 2025
Verified reviewReviewed: August 19, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in August 2025
Verified reviewReviewed: August 17, 2025 · Stayed in August 2025
Verified reviewAll good, good service
Broken toilet
Thank you for your review! We are glad you were satisfied with our service. We apologize for the issue with the toilet – we always strive to keep our accommodations flawless and comfortable. You are always welcome, and we hope to see you again.
Thank you for your review! We are glad you were satisfied with our service. We apologize for the issue with the toilet – we always strive to keep our accommodations flawless and comfortable. You are always welcome, and we hope to see you ag… Show more
Reviewed: August 17, 2025 · Stayed in August 2025
Verified reviewLocation and comfort
Nothing
Thank you for your wonderful review! We are glad you were satisfied with the location and comfort of our accommodation. You are always welcome, and we would be delighted to host you again.
Reviewed: August 11, 2025 · Stayed in August 2025
Verified reviewWhen we checked in, Sacha was very informative of where to park our car, and gave us a map to ensure we knew where to go. Check in was very informative , including restaurant recommendations for the evening. We also paid to do the wine tasting experience which we would highly recommend. There was only one member of staff working, and they were still able to discuss the wines in detail, provided some history of the wine regions and we had time for a chat about different parts of Slovenia we hadn’t been to yet. Amazing service, very friendly, approachable and knowledgeable.
We loved everything!
Thank you for your wonderful description of your experience, we are glad you enjoyed the warm welcome, helpful recommendations, and the wine tasting. We are especially pleased that you appreciated our dedication and knowledge about wines and Slovenia. You are always welcome!
Thank you for your wonderful description of your experience, we are glad you enjoyed the warm welcome, helpful recommendations, and the wine tasting. We are especially pleased that you appreciated our dedication and knowledge about wines an… Show more
Reviewed: August 9, 2025 · Stayed in August 2025
Verified reviewPosition
Thank you for your kind words about the location. We’re happy you stopped by and hope to host you again in the future. You are always welcome.
Reviewed: August 9, 2025 · Stayed in August 2025
Verified reviewGreat location and personel. Nice interiors and terrace. Breakfast was also fine.
Time has made some marks already on this hotel. Lights in the rooms are not bright enough, therefore interiors look a bit sad in the evening.
Thank you for your feedback. We’re glad you enjoyed the location, staff, interiors, terrace, and breakfast. We will take your comments about lighting into consideration for future improvements. You are always welcome.
Reviewed: August 4, 2025 · Stayed in August 2025
Verified reviewReviewed: August 3, 2025 · Stayed in July 2025
Verified reviewReviewed: July 25, 2025 · Stayed in July 2025
Verified reviewReviewed: July 22, 2025 · Stayed in July 2025
Verified reviewstaff was extremely helpfull
Thank you so much for your warm recommendation! We’re truly glad you were happy with our staff and would be delighted to welcome you again in the future. 😊
Reviewed: July 21, 2025 · Stayed in July 2025
Verified reviewReviewed: July 19, 2025 · Stayed in May 2025
Verified reviewIt’s closed to the railway station about 20 minutes walk at city center in a quiet area. Everything at this hotel is clean, elegant with high-quality. The breakfast food is fresh and tasty. The staff is very helpful and friendly.
The room is small.
Thank you very much for your kind review – we’re glad you enjoyed the peaceful location, quality interior, and breakfast, and that you appreciated the helpfulness of our staff. Regarding the room size, we understand that comfort is personal – we’d be happy to offer you a larger room next time if available. 😊
Thank you very much for your kind review – we’re glad you enjoyed the peaceful location, quality interior, and breakfast, and that you appreciated the helpfulness of our staff. Regarding the room size, we understand that comfort is personal… Show more
Reviewed: July 17, 2025 · Stayed in July 2025
Verified reviewLåg fantastiskt!
Frukosten kunde varit mer variation
Thank you for your comment – we’re glad you enjoyed the location. As for breakfast, we understand that preferences vary, and we’ll do our best to further improve the variety. 😊
Reviewed: July 17, 2025 · Stayed in July 2025
Verified review