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Reviews of Wellness Hotel Diplomat 4 stars

1. Maja 460/14, 01313 Rajecké Teplice, Slovakia

#12 of 20 hotels in Rajecké Teplice

Guests' Choice

Review score

Based on 552 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8

  • Free WiFi

    8.5

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Showing 1 - 26

  • Reviewed: 26 February 2018

    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Welness reception. During welcome procedure we were noticed that 21 are closing so start to leave at 20.45 like at scaut event. At 20.45 welness receptionist come and open the door of the sauna full of people and leave them open like “we are closing”. This is not acceptable at 4 star hotel!!!!

    Some employees very smiley (lobby bar, restaurant, partially reception

    Stayed in February 2018

  • Reviewed: 18 December 2017

    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    For such a hotel I expected more from the restaurant, the food wasn't bad by any means, but you can get better food for half a price in Rajecké Teplice

    I really enjoyed the wellness, pool saunas and everything, the surroundings are very nice and the personal is awesome.

    Stayed in December 2017

  • Reviewed: 2 November 2017

    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Let all the wellness facilkties work, serve more vegetables and a tastier bread and coffee for breakfast.

    Room was nice, comfortable, clean, with great views. Very nice machines in the cardio fitness zone. Some of the facilities in wellness area were not working - turned off, which was pitty. Those saunas, that worked, were nice. Restaurant was too expensive for not so special dishes. Also the interior design of the restaurant was not reflecting the prices. Breakfast buffet was poor for vegetarians, but would be sufficient for carnivors I guess. Bread and coffe terrible.

    Stayed in November 2017

  • Reviewed: 25 October 2017

    • Couple
    • Suite with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was almost empty with no entertainment facilities. The bar and the bowling was closed due to technical problems. The breakfast was poor.

    Dinner was delicious, especially the carrot salad. Could we receive the recepie? :) the lady was helpful at the reception.

    Stayed in October 2017

  • Reviewed: 8 September 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    I have been visiting this hotel many times and I can see recently that rooms start looking a little bit "used" and slight renovation would be good for them. No free drinking water in the room - in such hotel it shall be a standard.

    Nice hotel with beautiful location. Although I always visit it during my business trips it is a perfect place to relax during weekend.

    Stayed in September 2017

  • Reviewed: 21 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 3 nights

    The bed was too soft and the ventilator in the bathroom is too loud. The food is overprized!

    It was our second stay. We enjoyed the pool, spa and massages. Breakfast was tasty with wide selection.

    Stayed in August 2017

  • Reviewed: 14 July 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room with Spa Access
    • Stayed 5 nights
    • Submitted via mobile

    The double room us very tiny .not maintained well. Everything is very tiny the closet and no shelfs in the bathroom.

    The surroundings around the hotel

    Stayed in July 2017

  • Reviewed: 13 July 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    The lady at the reception seemed to be very irritated that customers want something from her.

    Nice clean hotel, beautiful view from the window. Room well equipped although it is not very big. Good breakfast.

    Stayed in July 2017

  • Reviewed: 6 June 2017

    • Leisure trip
    • Group
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Very thin walls so you can hear your neighbours. Also spa could be open also in the morning (currently starting at 14:00), no possibility to order massage even if you come early afternoon (also not for next day)

    Very nice hotel woth amazing staff. Very comfortable beds. Very nice spa

    Stayed in June 2017

  • Reviewed: 5 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 3 nights

    Not very good but pricey dinner - would expect more for that price. Lack of pillows to choose from - not very comfortable sleeping. One out of three saunas not working. Few other facilities in wellness not working.

    Good location, very nice view, large pool and nice people. Very quiet - perfect for relax. Starting our stay during the working days outside the holiday season we could enjoy pool and saunas almost just by ourselves. Decent choice for breakfast.

    Stayed in June 2017

  • Reviewed: 5 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights

    The water in wellness was too cold, I froze a little bit :) - maybe good for swimming, but not only staying at one place in water...even in whirlpool it was the same...

    The staff was really perfect, everyone very nice and smiling, one of the best staff I ever met in hotels. Also the kitchen is very good and very very good looking on plates :)...Very comfortable beds.

    Stayed in June 2017

  • Reviewed: 22 January 2017

    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights

    got twin-bed instead of double-bed (each mattress was of a different height and it was constantly going apart); tv had no remote control on the room; weird staff (not smiling etc.;); average breakfast

    nice pool and saunas, pleasant lady on the reception

    Stayed in January 2017

  • Reviewed: 10 October 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room with Spa Access
    • Stayed 4 nights
    • Submitted via mobile

    Poor selection of poor quality teas during breakfast. The temperature in the room too high with a lack of ac. Interior design a bit outdated and needs renovation. English language skills of the staff could be better.

    The size of the room is sufficient. From the balcony is a nice view. The swimming pool has an appropriate length for swimming and good whirlpool. Relaxing and sport facilities are surrounded by beautiful scenery and are of good quality. Breakfast is typical for hotels. Wifi worked well. Staff was helpful. Free parking lots are a big plus. It's no problem to order hot water and to take utensils to the room. Quite surrounding in nice environs. Additional towels, slippers and bathrobes available.

    Stayed in October 2016

  • Reviewed: 21 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast. Customer service

    Sparkling clean

    Stayed in May 2018

  • Reviewed: 14 May 2018

    • Leisure trip
    • People with friends
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Big warm swimming pool, modern and clean rooms.

    Stayed in April 2018

  • Reviewed: 3 May 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Staff and no air air conditioner was hot

    Stayed in April 2018

  • Reviewed: 3 January 2018

    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights

    Everything is great, but coffee on breakfast was bad from nescafe coffee machine.

    Stayed in December 2017

  • Reviewed: 12 November 2017

    • With a pet
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Lack of smiles by the staff

    Spa

    Stayed in October 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights

    Expected a bit more in the SPA area.

    Very comfy bed.

    Stayed in August 2017

  • Reviewed: 24 February 2017

    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Gteat hotel restsurant, friendly staff, kids friendly enviroment

    Stayed in January 2017

  • Reviewed: 23 February 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    room smells as an ashtray even it was non smoking room

    balcony in room

    Stayed in February 2017

  • Reviewed: 18 January 2017

    • Leisure trip
    • Group
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    Nothing, really.

    Great indoor pool. Nice breakfast. Gluten-free bread (and cake) upon request.

    Stayed in January 2017

  • Reviewed: 5 October 2016

    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    Shower in the bath (not a proper cubicle).

    Facilities, wellness centre, breakfast and location.

    Stayed in October 2016

  • Reviewed: 20 July 2016

    • Leisure trip
    • Family with older children
    • Double or Twin Room with Spa Access
    • Stayed 8 nights
    • Submitted via mobile

    Bad dinner buffet, TV out of work, elevator out of work,

    Very friendly staff

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 November 2015

    • Business trip
    • Solo traveller

    too narrow single bed for me

    good wellness, very good meal, friendly staff

  • Reviewed: 17 July 2015

    • Leisure trip
    • Couple

    Coulde be an outside swimming pool

    Nice place

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Showing 1 - 26

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