The food was amazing! And the spa was also super nice. Overall we were really happy with the hotel facilities.

Stayed in August 2025

During dinner the staff was charging extra payment for tap water, which is absurd.

The hotel was very clean and well maintained. The location was superb. The staff was very helpful and polite. The swimming pool was great. Breakfast and dinner were very high quality.

Stayed in August 2025

Great sauna area, very relaxing. Food was very good.

Stayed in August 2025

Amazing SPA area and hotel location

Stayed in July 2025

Nimic.

Totul.

Stayed in July 2025

I was looking for accommodation for 6 adults and 2 children (3 and 5 yrs old). It was shown as an option to book 3 standard rooms for that group so I did go ahead. A week before arrival i asked the hotel if the baby cots will be made available and they did confirm. Upon arrival it was there only for one room and when asked they were saying they can’t do it for the 5 yrs old. I can accept that but information before had been misleading.

Second time there, was as nice as for the first time. Great hotel with nice staff

Stayed in June 2025

The pillows weren't comfortable

The hotel is nice and modern, the staff is very helpful and friendly, very nice wellness area not overcrowded

Stayed in July 2025

Great spa area with variety of well designed saunas and pools. Very good food both for breakfast and dinner. Very friendly staff and great service

Stayed in July 2025

No AC in room, can get quite hot in summer. Drinks for dinner is extra. Spa for kids closes at 19. Could be longer, if you spend day in mountains, not much time for kids to relax then.

Calm location. Great food, facilities.

Stayed in July 2025

There are no drinks during dinner, everything has to be purchased.

Stayed in June 2025

We were staying with kids( 10 and 5 years old). We were on hiking trip, so all the days we were at hotel around 17:00, so we had to rush to pool, because kids were allowed in pool till 19:00.

Everthying was clean and was feeling it was fresh.

Stayed in June 2025

There

Stayed in June 2025

I would really change the pillows in the room.

Very clean and big comfortable room. We liked breakfasts and dinners at the hotel, very tasty and variety dishes. Also we liked that there is a spa wellness with jacuzzi outside just with the mountains view, inside there is a swimming pool. As an addition on Fridays and Saturdays there are programmes for kids in swimming pool with dances, after 19:00 there is animation for kids in children zone with games and disco. Also the mountain resort is 5 minutes by car, Tatranska Lomnica

Stayed in February 2025

Everything was very good, the only thing I can say is the pillows were extremely latge and uncomfortable. Everything else was great. Spa, food, etc

Stayed in February 2025

We didn’t get enough towels. The receptionist informed me that we have to use the same for the bath and the spa. In dinner time, we had to pay for the tap water. It was strange…

Nice hotel close enough to the ski area. The room was clean and well equipped, the sofa bed for the children were also comfortable, and we found some tea and coffe as well. There was a common storage for the ski equipments to make them dry. The breakfast and the dinner was so delicious, we really loved it. The spa was warm and spacious. We would come back next season.

Stayed in January 2025

Very bad wifi connection, the lux rooms aren’t LuX is not worth the money. The breakfast and dinner staff always come to the kids and offers water which cost 6 euros for a bottle.

Nice spa area, clean new.

Stayed in January 2025

I can’t mention anything that we didn’t like

Everything was perfect, we had a great time there.

Stayed in January 2025

Snow was missing, and many days with frog.

Nice hotel, good facilities.

Stayed in January 2025

There seems to be a shortage of staff, possibly due to the holiday period. The room cleaning and services in the pool were compromised. Also, it was challenging to tolerate the loud music and entertainment shows every evening in the SPA zone, which turned what should have been a peaceful oasis into a place of unbearable noise.

It is a cozy, tidy, and new hotel in a convenient location. Excellent breakfast and a wonderful selection of food for dinner. The hotel is family-friendly, especially for those with young children. The spa complex is well-maintained and tidy.

Stayed in December 2024

Nice clean hotel, good locality

Stayed in December 2024

The breakfast & dinner selection for such a quality hotel should definitely be better. E.g., low selection and quality of sweets, juices...

We enjoyed everything a lot! It is a really family-friendly hotel. Welnnes was a really nice experience, the big pool where kids can have a lot of fun + the pool bar for us, and the interior playground for kids, all good!

Stayed in August 2024

Wellness facilities, helpful staff, spacious room

Stayed in September 2024

Lack of air conditioning, some of the waitresses were not very friendly

Great spa, good food, kid friendly

Stayed in August 2024

Wish they had a gym on site, and more options for food for the kids in the evenings

Clean rooms, great facilities and friendly staff, especially in the bar. Not too far from the airport.

Stayed in June 2024