Reviews of Riverside

We chose the big aprtment on the 3rd floor, very comfortable, and nice view and nice balcony, the sound of the river was relaxing and amazing

its my 2nd time - so i knew exectly what i am getting, everithing was great

Beautiful area, good breakfast. Clean, quiet (we were there Sunday night).

There is convenient free parking right in front of the hotel. The receptionists are very welcoming — and one of them is simply a treasure! The breakfasts are delicious, and the restaurant staff are lovely. Although there are many guests with children and dogs, it remains pleasantly quiet.

Perfectly calm location, nice surroundings. Excellent value for money.

Location, coziness, great food, nature.

Old furniture in the rooms.

It is in a valley, a truly beautiful place, there is a stream flowing nearby, you can hear the water flowing. They serve delicious breakfast and dinner.

Beautiful and quiet location in the nature. Rooms were clean and modern. Food was delicious for both breakfast and dinner. Private sauna use for only 5 euro per person. The staff was really kind.

The breakfast is only from 8, it should start earlier... Also the coffee at breakfast is really weak, but you can buy normal coffee at extra price.

The room was tidy, and the bedding covers, towels were fresh and clean. Great breakfast, tasty and lot of varieties.

You have to book days before to be able to use the sauna, which is small and limited to 5 person, and you can only use it between the opening ours of the reception. The dinner portions were small, we stayed hungry affér. Otherwise, the food was great. We rented the apartment room for 6 person. The couch/bed was not made for us when we arrived, the beddings were just thrown onto the sofa, so we had to put on the covers and make the bed ourselves, which was pretty disappointing.

Location of the hotel is nice. Rooms are comfortable. The restaurant offers good breakfast.

No flexibility of the hotel staff at all and poor services. 1. Price was not adjusted according to the legal modifications. We have been informed by e-mail, that after we booked our stay, local authorities have imposed a new higher city tax rate to all overnight stays. The city tax until the 31st of December 2024 was 1.5 EUR person/night but as of 1st of January 2025 onwards will be 2.00 EUR person/ night. Of course, we payed the higher city tax. On the other hand, we have also been informed, that from 1st of January 2025 onwards the VAT will drop from 10% to the new VAT rate of 5%. But the hotel still charged us the same amount for our stay!! So we did not benefit from the 5% VAT-reduction but payed the higher city tax. 2. The restaurant is located in a separate building, 100 meters from the hotel. It is not convenient to get dressed for each meal and cross the parking lot. 3. Reception and the restaurant are open only until 20:00. We informed the reception that we will not arrive in due time to have our first dinner and asked if we could take it in our room as it was already payed. They replied that it is not possible to have dinner in the room, although there is a fully equipped kitchen in each apartment!! 4. You can choose your dinner the day before from 3 available options. After 6 days the list repeats. Although the quality of the food was good, the quantity was far from being enough also for children! Be prepared to order extra portions for extras money. 5. Hot water is not always available and after skiing the whole day we had to take cold showers almost every time. 6. Wi-Fi is poor in all parts of the hotel. 7. We stayed for 1 week but our room was never cleaned, garbage was not take out and towels were never changed! We have been informed, that on request they clean once in 3 days and change towels for extras charge. What kind of hotel is this?! And the list can continue...

Breakfest ok, dinner was served in a small portion.

Staff from reception rude, not friendly at all. No wifi in hotel. They have, but it's not working. Towels are not changed in 1 week. (only extra cost) No cleaning in 1 week (only extra cost)

There was nothing I liked.

Staff, cleanness, wifi, hot water

Breakfast, dinner are amazing. Busstation for skibus is near the hotel. Room is clean. There is a comfortable skiroom.

Perfect location close to Jasná ski lifts, ski bus stop nearby. Really good breakfast, private sauna upon request for 1 hour a great option after skiing. Staff was nice and helpful.

Bed linen and pillows were really old, used and of a bad quality but clean. After 2 requests we received much better pillows. Overall dinner was good but a few times could be of a better quality.

Very good location , close to chopok ski resort. Comfortable rooms and delicious food served at the restaurant. Waiters are very polite and helpfull especially Anton .

Rooms are a little outdated and clenliness could have been little better.

We came back the second time, still enjoyed it very much.