The small hotel sign is easy to miss, the furniture in our room was barely acceptable (no headboard on the bed) and the breakfast /dining area would benefit from brighter lighting and a refresh.

The hotel has a small parking area at the entrance, a cosy fireplace in the reception, and polite, helpful staff. While some common areas have been redecorated, our room had not - it was spacious with a separate bathroom, but sparsely furnished with old pieces. The spa and massage were good, with a spacious area and heated pool accessible from indoors and outdoors. However some cracks start to show in the paint. Breakfast offered a decent selection, though the dining room felt dark and dated. Dinner was simple but good quality, and the chef personally checked on our satisfaction, which was appreciated. Overall, good value for money, though transport is needed to reach the historical centre. Dog friendly with a little welcome bag of treats.

Stayed in September 2025

A longer walk than expected to the cable car up to the centre

The breakfast was a usual Italian buffet which was running out of cold meats and the hot options, until the last day when an international football team where staying. Loads of cake and pastry options, if that is your thing.

Stayed in September 2025

Great restaurant

Stayed in August 2025

The best breakfast that I had in any other hotel. Spa and other services are great too. Keep up!

Stayed in September 2025

A suggestion there would be nice to have a coffee machine or at least a kettle in the room.

The property is close to the city, but you need a car to go there. There is a very nice spa. The breakfast was good with a good selection of food. We really appreciate the opportunity to have our dog staying with us.

Stayed in August 2025

Spa needs modernising, pool not very clean Hot water in bathroom very slow resulting in poor shower flow and impossible to use bathtub as would not fill up

Very modern, lovely large clean rooms, good breakfast, nice helpful friendly staff

Stayed in August 2025

The staff were incredibly helpful. We enjoyed the room and we can see that the hotel will get better and better over time. The breakfast was lovely and there was a range of different food. The beds were incredibly comfortable. We had a lovely stay. The coffee machine was a lovely touch

Stayed in August 2025

The view of the room, the bathroom needs renovation. The pictures of the hotels exterior and the rooms are misleading

Comfortable spacious room with comfortable mattress

Stayed in August 2025

Nothing

Personnel very kind, rooms are refurbished, spa was nice to relax. The restaurant is good for dinner and breakfast has a variety of food

Stayed in July 2025

To charge a laptop, you need a special adapter that we didn't have

A very good hotel in beautiful San Marino! Unfortunately, we only stayed one night and were unable to fully appreciate all its advantages, but we will definitely try to fix this during our next visit.

Stayed in July 2025

Outside needs a bit of TLC

Nice rooms. Great location in San Marino. Quiet area. Nice Staff. Wellness center very good.

Stayed in June 2025

Disappointed the spa, a main feature of the property is only open in the late afternoon and evening. Soap and shampoo in the shower were empty though nice brand (Argan) when they have it.

Lovely views from some of the rooms. Hotel is in reopening stage so a few things were not 100% yet. Bathroom was very functional with separate shower and deep bathtub, which is nice.. Room was on the smaller side but comfortable and well set up. Friendly staff and nice welcome in the bar with free appetizers when we arrived early evening.

Stayed in June 2025

Although the hotel is nicely renovated, there are some details that feel a bit outdated. All in all, the facilities and quality (e.g. some smudges and tears on the bed sheets) did not feel 4 stars.

The room was very nice, spacious and the bed was super comfy. We were given a free entrance into spa, great for an evening relaxation.

Stayed in May 2025

The door to our room didn't lock, and when we moved to another room, the room was very hot.

The staff was very helpful and welcomed us with a drink at the bar. The pool was a nice surprise, and the room was clean.

Stayed in April 2025

-

Amazing and calm place. It’s not so far from San Marino city centre. Very friendly staff.

Stayed in April 2025

Excellent stay over a weekend in beautiful San Marino! We had a comfortable stay in clean and spacious suite, with modern Italian design. Spa is excellent and staff is very kind and helpful. Various food offered for breakfast, including gluten free options. A welcoming drink was great intro in a very friendly atmosphere. Highly recommended!

Stayed in April 2025

Noise in the room..

Bar and friendlyness

Stayed in October 2024

Don't trust Google when looking for it. In our case at least, it brought us to the back of the building so it all looked a little scam-y at first. But when we found the (very obvious) entrance, we knew we were in for a treat :)

We absolutely loved our stay at this wonderful hotel - with the best staff San Marino has to offer! The receptionist that welcomed us upon arrival, Alessandro, felt like a family friend from the first minute and we actually had a tough time leaving after two days because his shift still hadn't started and we weren't able to say goodbye! All the receptionists were so incredibly lovely offering us direction and guidance, speaking to us about life in Italy and San Marino, and hugging our baby girl that got so much attention from everyone. And whilst the staff is the biggest plus of this hotel, that doesn't mean the rest isn't fantastic. The hotel looks really nice and smart, and the room was lovely - with a large and comfortable bed. We also enjoyed their lovely spa - where our 4 month old daughter had her first little swim. Behind the hotel is a little shopping center where you can find a grocery store if you want to stock up on snacks or drinks. Very handy! We honestly couldn't recommend this place enough!

Stayed in August 2024

The hotel (elevator, carpeting, small creaces on the wall) is a bit dated but overall very well maintained!

Their staff is really lovely and friendly!!! They are very forthcoming and proactive!!

Stayed in September 2024

Thin walls. You can hear all the activity in surrounding rooms.

Easy to find. Good location. Clean.

Stayed in September 2024

Nothing

Very comfortable large room, really comfortable bed, and lovely staff. Breakfast a little blend but fine.

Stayed in August 2024

The restaurant staff need to reconsider their attitude towards foreigners. There was a dismissive and unfriendly attitude. The menu selection was very limited.

The hotel overall good. It’s clean and has a convenient layout. The reception staff are friendly and polite.

Stayed in August 2024

N/A

Bed ans Spa

Stayed in August 2024

Shower space may be a little small.

All staff were helpful and courteous. Free parking was very helpful. Close to town, quiet location. Since we had kids, the pool was a lot of fun. San Marino was a place where everyone was friendly and made us feel welcome.

Stayed in July 2024