Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Grand Hotel San Marino 4 stars

Viale Antonio Onofri, 31, 47890 San Marino, San Marino

#18 of 31 hotels in San Marino

Guests' Choice

Review score

Based on 430 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Location

    9.5

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    7.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 75

  • Reviewed: 31 August 2018

    7.9
    San Marino is not a good place to visit in summer
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights

    difficult to park cars - to find space in the street - easier to win lottery! air-conditioning - probably older than me - but still works, though noisy - perhaps just as me again!

    Breakfast was fine, location fantastic, very pleasant reception staff,

    Stayed in August 2018

  • Reviewed: 18 August 2018

    9.2
    Very helpful staff and fabulous location and view
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The view from the balcony is amazing - that make sure you have a room on floor 2 or above. The breakfast was impressive with a whole honeycomb on show. It was nice to get a bath as most places inItsly only have showers

    Stayed in August 2018

  • Reviewed: 23 May 2018

    8.3
    The hotel is located perfectly right next to San...
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    Just one minor complaint: Even though I was asking for a quiet room, I was located right above a conference hall, which was rather noisy til 22:30. That could have been handled better.

    The hotel is located perfectly right next to San Marino's historic center. Stuff was friedly and helpful, room was standard, breakfast very nice.

    Stayed in May 2018

  • Reviewed: 23 April 2018

    8.3
    Great location hotel with very helpful staff
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No hot tub on the rooftop as advertised. AC in the room was not working. Breakfast could be improved with more variety food. Quite old furniture, so don’t expect super cool room interior.

    Great view (from road facing rooms with balcony). Staff was very attentive and helpful.

    Stayed in April 2018

  • Reviewed: 14 April 2018

    8.8
    Good value, great location, excellent service
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    The breakfast buffet was not exceptional but there was a good selection of cold cuts and baked goods.

    The receptionists at the front desk (at check in and check out) were both very friendly and helpful. They had initially given us a room with a double bed (instead of one with 2 twin beds as I had requested during booking) but quickly corrected that. The hotel is conveniently located near the center of the town but the street where the hotel is situated was pleasantly quiet.

    Stayed in March 2018

  • Reviewed: 4 April 2018

    9.2
    Would recommend to anyone visiting San Marino!
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The reception staff were very polite, helpful and accommodating, and a pleasure to interact with! The location is just perfect, barely a 4 minute walk to the main centre!

    Stayed in March 2018

  • Reviewed: 12 March 2018

    7.5
    Staff all very friendly & good location of hotel
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 2 nights

    The first room

    Upon arrival i was assigned a room facing the wall & the room was very small, to be fair the staff moved me after 1 night the first room was very poor the new room spot on my marks would have been higher if allocated this room first

    Stayed in February 2018

  • Reviewed: 28 November 2017

    6.7
    Location and staff perfect, the room not so great for 110-150euro per night.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was dated and a bit stale. The electricity kept tripping out to the power points and I would have to keep leaving the room go down the corridor and put it back on myself!

    The staff were very friendly, helpful and polite. The food was superb and the location is amazing.

    Stayed in November 2017

  • Reviewed: 26 October 2017

    10
    Room was comfortable and very clean.
    • Leisure trip
    • People with friends
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast. First day there was under-staffed. . But they tried to keep up. Second . . . Buffet was not replenished, coffee urn empty and no one could find a staff person.

    Room was comfortable and very clean.

    Stayed in October 2017

  • Reviewed: 7 September 2017

    6.3
    We were originally placed in a room at the rear of the hotel...
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We were originally placed in a room at the rear of the hotel overlooking a wall. There were a number of children running a muck up and down the hallway. A number of other guests had their doors open and having a get together all the way along the hallway. It became quite intrusive and noisy, so we asked for an alternate room on the front of the hotel with a great view, however we had to pay extra for the move. Previous tenants had smoked as there was an overwhelming stench of cigarette smoke throughout the room.

    Stayed in August 2017

  • Reviewed: 24 August 2017

    5.8
    Nice people, no parking despite empty spaces in the car park, dog rough decoration in the rooms.
    • Leisure trip
    • Family with young children
    • 3 rooms
    • Stayed 1 night
    • Submitted via mobile

    I can't believe how rough the paintwork was in the rooms - I booked 3 rooms - all were in desperate need to repianting. Scuffs, chips and marks on the walls were appalling.

    Reasonable value on the face of it.

    Stayed in August 2017

  • Reviewed: 16 August 2017

    7.5
    Very nice location
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    The staff was mumbling because we came a little before 10 to have breakfast. Whenever some kind of food is finished it is not renewed which means that if you're a bit late you only eat what is left on the table.

    Location

    Stayed in August 2017

  • Reviewed: 12 July 2017

    8.3
    Spacious rooms with little balcony and nice bathrooms.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was not so comfortable due to the gap in between, overall it is a nice hotel but not exceptional

    Spacious rooms with little balcony and nice bathrooms. Staff at reception was very welcoming and helpful.

    Stayed in July 2017

  • Reviewed: 29 May 2017

    8.8
    Enjoyable stay in San Marino
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    The location is fantastic. The Hotel is clean but needs a little updating. If you are booking a superior room with a balcony overlooking the valley make sure you request a 3rd floor room as any view below the 3rd is obscured by trees.

    Excellent location,walking distance to all the sites. Staff were friendly and helpful.

    Stayed in May 2017

  • Reviewed: 16 May 2017

    7.5
    A room with a view
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    Problems with TV that couldn´t be solved. Informaton told us there should be BBC and CNN which wasn´t correct so we were left with around 150 Italian channels. Breakfast attendants a bit slack, maybe new personel training for summer.

    Nice hotell with great rooms, beautiful view from the balcony over the landscape below. Very close to the old city wth a few very good restaurants (don´t miss Michelin star Righi 250 meters away).

    Stayed in May 2017

  • Reviewed: 11 May 2017

    7.9
    A good traditional property with a caring team.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    One remark, we recommend to replace the old wool blankets that the guest must take out from the cupboard and cover the sheets with. this was not pleasant at all (the smell as well as the discomfort of the old wool blankets).

    Location is fab. it is a bit old fashioned traditional hotel but with elegance and atmosphere to suit the decoration. Breakfast was great with rich selection. reception were happy to help. We were really touched to be invited by the hotel porter to take us on a tour in the hotel tuktuk, to see the important sites (due to some mobility problems we had). This was a very very nice initiative they had, to drive us over. Highly appreciated the gesture and the effort !

    Stayed in April 2017

  • Reviewed: 15 February 2017

    5.0
    The (Not so) Grand Hotel San Marino
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    4 star...really?? The classic rooms were 2.5 star at best and in dire need of updating; staff were far more interested in meeting every need of their own management than paying guests...at breakfast, management were treated to table service and options which didn't appear on the buffet whereas we weren't even offered a coffee. The whole stay was just frustrating. If it was 3 star and charges accordingly, ok, but as a local shop keeper said, the grand hotel...not so grand!

    Was close to the old city. Would have great views from superior rooms when not fogged in.

    Stayed in February 2017

  • Reviewed: 19 January 2017

    7.5
    Beautiful San Marino
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very poor

    San Marino, must go back Restaurant for lunch and dinner Lots of snow The San Marino civilian police who helped put on our snow chains, very helpful

    Stayed in January 2017

  • Reviewed: 30 November 2016

    8.8
    - The location was brilliant, just outside the walls of the...
    • Leisure trip
    • Solo traveller
    • Classic Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    - The location was brilliant, just outside the walls of the old-town - Own garage (with limited space) was just under the hotel. Quite small but there were also big Suv's parked - Good breakfast - Nice staff - Gym (but only couple of treadmills - Good value for money

    Stayed in November 2016

  • Reviewed: 28 November 2016

    9.2
    Great location.
    • Group
    • Classic Triple Room
    • Stayed 1 night

    One waiter in the restaurant at dinner time was busy with everything else not serving clients.

    Great location. Nice rooms with the balcony view. Very helpful desk personnel.

    Stayed in November 2016

  • Reviewed: 24 November 2016

    3.8
    Disappointed!!!Poor breakfast, awful wiev.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    Room was dusty with cobweb. Our wiev from the window was directly to rock. Dark room. Poor breakfast. At 9 o clock nothing for eat, except 2 types of pastry. Nobody came to ask for coffe or tea. Lazy staff. I would never come here again. Much too expensive for what you get!!! The rate is for 2 stars hotel not 4!! I was glad, glad I booked only 1 night!!

    Location

    Stayed in October 2016

  • Reviewed: 20 October 2016

    4.6
    Never again!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    Old room, with old furniture and old AC unit, with a dash board control for lights. The telephone in the room is super old. Bathroom looks like from the 1960, with fungus and smell funny (I would say p..., but...) The walls in the room were totally dirty The view is OK only if you have a room on the front side of the hotel (we had it in the back and our view was a stone wall) Poor and cheap breakfast The garage looks more like a storage Rooms not sound insulated (the noise from hallway was too loud)

    Good position of the hotel (near city center); good wifi; nice friendly stuff

    Stayed in October 2016

  • Reviewed: 16 October 2016

    7.9
    Very friendly, helpful staff.
    • Business trip
    • Solo traveller
    • Classic Double Room (1 Adult)
    • Stayed 3 nights

    Public spaces are well maintained, but rooms are in need of renovation. Very dated and lacks comfort/style of modern hotels.

    Very friendly, helpful staff. Excellent location.

    Stayed in October 2016

  • Reviewed: 5 October 2016

    8.3
    It was a good stay!!!!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    the first room we got had no air conditioned and some raised floors, after some discussion we were moved to a room with an incredible view!!!

    the location and the millon dolar view

    Stayed in October 2016

  • Reviewed: 4 October 2016

    7.9
    Location was excellent.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    Hotel is a little dated and could do with some modernisation and refurbishment. The bar was hardly the standard one expected from a hotel; it was stocked more like a home bar.

    Location was excellent.

    Stayed in October 2016

  • Reviewed: 3 October 2016

    9.6
    Great place
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We paid more to be on the front side overloozing an awesome view but there were trees blocking the view. No room available on the higher floors.

    They location

    Stayed in September 2016

  • Reviewed: 28 September 2016

    9.6
    Great stay!
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The beds were small (but that's Europe) and only moderately comfortable.

    We had a room with a view and it was absolutely stunning. The front desk staff was amazing and so helpful.

    Stayed in September 2016

  • Reviewed: 28 September 2016

    8.8
    Balcony View
    • Leisure trip
    • Family with older children
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    WiFi connection is really bad. You are force to log in via social media. It does not Connect automatically. And you experience constant internet connection issues!

    Balcony View

    Stayed in September 2016

  • Reviewed: 17 September 2018

    10
    San Marino - A Fairy Tale
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Nothing! What is there not to like?

    The staff greeted us warmly and offered many valuable suggestions, including booking dinner reservations for us.

    Stayed in September 2018

  • Reviewed: 17 September 2018

    10
    Super Hotel
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was just perfect

    Stayed in September 2018

  • Reviewed: 21 August 2018

    8.3
    location and parking
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    location and parking

    Stayed in August 2018

  • Reviewed: 16 August 2018

    6.7
    Friendly staff and great location
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The facilities and rooms are old and need renovation. Parking is difficult if hotel parking is not available

    Friendly staff and great location

    Stayed in August 2018

  • Reviewed: 5 August 2018

    10
    Weekend San Marino
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    Great view, well located, very comfortable, friendly and helpful staff

    Stayed in July 2018

  • Reviewed: 11 July 2018

    10
    San Marino was very pretty and the views were sensational.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hot tub didn't seem to be working.

    The hotel had a great location and the views were wonderful.

    Stayed in July 2018

  • Reviewed: 4 June 2018

    9.6
    Great location and scenery.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    Great location and scenery. Easy to park in front of hotel. Walking distance from old town.

    Stayed in May 2018

  • Reviewed: 8 May 2018

    10
    Ecxellent.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Ecxellent. Value for money.

    Stayed in May 2018

  • Reviewed: 2 May 2018

    10
    All
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All

    Stayed in April 2018

  • Reviewed: 28 February 2018

    7.9
    Excellent gateway
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Excellent position ,views and easy to get to.

    Stayed in February 2018

  • Reviewed: 22 January 2018

    10
    The location is amazing.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location is amazing. It is perfectly situated for those arriving by car! Any closer to the historic center and you would be in it.

    Stayed in January 2018

  • Reviewed: 2 November 2017

    9.6
    very kind, very professional staff, good breakfast,...
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night

    very kind, very professional staff, good breakfast, excellent view

    Stayed in October 2017

  • Reviewed: 1 November 2017

    8.3
    In booking.
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night

    In booking.com pages it was mentioned that the hotel offers free shuttle from bus station. That was not true.

    Stayed in October 2017

  • Reviewed: 26 October 2017

    7.1
    Grand but tired. Excellent food
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A bit tired

    Location

    Stayed in October 2017

  • Reviewed: 11 September 2017

    8.3
    Very good location
    • Leisure trip
    • People with friends
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower

    Very good location

    Stayed in August 2017

  • Reviewed: 15 August 2017

    8.8
    Location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in August 2017

  • Reviewed: 24 July 2017

    8.3
    Great location - great stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Shower could of been better - but that's being picky overall excellent place

    Location was amazing and easy reach of attractions - amazing

    Stayed in July 2017

  • Reviewed: 18 July 2017

    9.6
    Sweeping views from a comfortable perch on the mountain top!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    The breakfast was good, the room was very spacious, and the facilities were luxurious.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    9.6
    Excellent hotel full of character with very nice staff
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent hotel full of character with very nice staff

    Stayed in June 2017

  • Reviewed: 7 July 2017

    8.8
    Classy and friendly
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    If you want a good view, stay above floor 3

    Exceptional reception and smooth check-in. The place has a slightly dated luxury feel to it.

    Stayed in July 2017

  • Reviewed: 12 June 2017

    8.8
    Great stopover in San Marino
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Secure underground parking for motorcycle. Restaurant recommendation was super and not too expensive.

    Stayed in June 2017

  • Reviewed: 4 June 2017

    8.8
    Great place but beware of comfort
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No a/c and room was 24C so sleeping was difficult

    Location and staff. The staff was great!!

    Stayed in May 2017

  • Reviewed: 29 May 2017

    8.3
    Location in San Marino.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No English TV channels.

    Location in San Marino.

    Stayed in May 2017

  • Reviewed: 22 May 2017

    10
    It's such a short walk to the Historical Center...
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No English language channels available on the TV.

    Fantastic view, comfortable bed, friendly staff, close to historical center.

    Stayed in May 2017

  • Reviewed: 21 May 2017

    8.3
    Good location and facilities
    • Leisure trip
    • Group
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn't at the standard of the hotel

    Nice and friendly staff at reception

    Stayed in May 2017

  • Reviewed: 6 May 2017

    8.3
    This has to do more with booking.
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    This has to do more with booking.com who advertised breakfast but once we got there it was not included that was a big letdown

    Stayed in May 2017

  • Reviewed: 28 April 2017

    7.1
    Good location.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Old design of rooms. Very old curtain and bed covers.

    Good location. Nice staff. Good food in the restaurant.

    Stayed in April 2017

  • Reviewed: 23 February 2017

    9.2
    The best location in San Marino for a guest with a car
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are a little dated.

    Great location, beautiful views, nice helpful staff, rich breakfast, private parking.

    Stayed in February 2017

  • Reviewed: 21 December 2016

    10
    excellent location
    • Leisure trip
    • Solo traveller
    • Classic Double Room (1 Adult)
    • Stayed 1 night

    2 short stay

    location plus staff was helpful and polite

    Stayed in December 2016

  • Reviewed: 20 December 2016

    8.3
    Hotel above the clouds
    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night

    age is getting to show no mains socket at the bed to charge phone

    very good location good value

    Stayed in December 2016

  • Reviewed: 23 November 2016

    8.8
    Great hotel in a fascinating place
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    Nothing

    Wonderful views from the room. Pleasant staff

    Stayed in November 2016

  • Reviewed: 12 October 2016

    9.6
    Excellent short stay
    • Business trip
    • Group
    • Classic Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Coffee and tea making in room

    Staff and location excellent

    Stayed in October 2016

  • Reviewed: 4 October 2016

    9.6
    Lovely stay in the heart of the city
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night

    Breakfast can be really improved.

    Location is awesome. Jacuzzi on top with breathtaking view of the city. just great!

    Stayed in September 2016

  • Reviewed: 29 September 2016

    7.5
    Great location and very friendly & helpful staff.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    The bed was hard, and not very comfortable..

    Great location and very friendly & helpful staff. Clean room and good breakfast

    Stayed in September 2016

  • Reviewed: 29 September 2016

    8.3
    Location, location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good view from third floor balcony room. Excellent location.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 February 2016

    9.6
    Hotel is just outside the Old Town Medieval walls.
    • Leisure trip
    • Couple

    no coffee maker or water heater /kettle in the room...would have been great if there was one available.

    Hotel is just outside the Old Town Medieval walls... just a walk away from the town, churches, museums, sights, bar and restaurants.. Breakfast was good.

  • Reviewed: 3 January 2016

    5.4
    Perfectly situated in Beautiful SAN marino
    • Group

    The whole stay from breakfast, bedding, beds, room decor felt like we had travelled back in time til 1972 but forgotten the cool parts

    Perfectly situated in Beautiful SAN marino

  • Reviewed: 5 October 2015

    8.8
    Great location for exploring the sites of San Marino and...
    • Leisure trip
    • Family with older children

    Great location for exploring the sites of San Marino and rooms have a great view. Rooms were very clean. They have a great buffet breakfast with a large variety of choices.

  • Reviewed: 13 September 2015

    7.1
    Excellent location at the top of the mountain right in...
    • Leisure trip
    • Solo traveller

    A bit old fashioned. Plumbing and air conditioning questionable. No English language TV channels.

    Excellent location at the top of the mountain right in central San Marino

  • Reviewed: 15 August 2015

    7.1
    The staff in the breakfast service was really nice and...
    • Leisure trip
    • Couple

    We asked for a good view room with balcony but it turns out that we have one small window looking to a brick wall which is very high that we did not know is it being rainy, sunny outside or day or night? (good that we have watches though ;) ). Of course that should have been mentioned at the reception when we arrived but nooooo, we got the strangest feeling ever, like a surprise joke, right to our face when we entered the room. Also, some stain in the bath tub, I dont know if it is removable but it made me a bit skeptical.

    The staff in the breakfast service was really nice and offered very good taste Cappuccino. The place was clean, the receptionist is helpful and the location is right next to the castle so we did not have to walk up the hill to the attraction because it is right next door. Love it!

  • Reviewed: 3 August 2015

    7.1
    Location is perfect.
    • Leisure trip
    • Couple

    The breakfast was almost only cakes and the food was not on any kind of cooling (it was 33 degrees !) The salami was melting ! Breakfast was until 10 but the filling up stopped at 8.30 ! Staff at breakfast was (even for Italy) VERY SLOW

    Location is perfect. Parking is ok. Staff at reception spoke very good english and they were very helpfull and kind

  • Reviewed: 28 July 2015

    6.7
    Location, clean and modern room, convenient parking (if...
    • Leisure trip
    • Family with older children

    Breakfast is mediocre, some staff in the restaurant know nothing about service. Lack of charm

    Location, clean and modern room, convenient parking (if available) outside. Welcoming receptionist

  • Reviewed: 7 July 2015

    7.1
    Hotel location was excellent
    • Leisure trip
    • Couple

    Food was a set menu and didn't change daily There was no concierge on arrival Parking was limited and very awkward in the hotels basement We were (wrongly) advised the sun terrace was not in use. Later discovered it was available

    Hotel location was excellent Food was good quality

  • Reviewed: 7 July 2015

    7.9
    Location, view, clean
    • Leisure trip
    • Couple

    Could be updated, room took awhile to cool down, and then went of during the night. Should provide more information on amenities.

    Location, view, clean

  • Reviewed: 1 July 2015

    • Leisure trip
    • Group

    We paid for a room with a view (as shown on the web site) but unfortunately we only had a view of the street as on floor 2 the trees obscured the view. I felt this was a rip off

    Wonderful location and secure parking

  • Reviewed: 30 June 2015

    10
    Firstly, the receptionist was very friendly, informative and...
    • Leisure trip
    • Group

    There was nothing to dislike!

    Firstly, the receptionist was very friendly, informative and helpful and made you feel instantly welcomed. The free breakfast was outstanding and overall the services were great. I will definitely be returning and will highly recommend this hotel to anyone visiting San Marino.

  • Reviewed: 19 June 2015

    6.3
    The location is perfect and the breakfast is good.
    • Leisure trip
    • Solo traveller

    There were problems with the electricals and the air-conditioning during my stay. Both need a major upgrade. Some of the staff were fantastic but others were unfriendly and seemed not to care. Overall the property needs some renovations to justify it's 4 star rating.

    The location is perfect and the breakfast is good.

There are also 34 reviews without text. These impact the overall review score.

Showing 1 - 75

Browse Grand Hotel San Marino traveller photo gallery

Guests also reviewed these properties: