1a avenida norte entre 6a y 8a calle oriente #9A, 01101 Santa Ana, El Salvador
#4 of 12 hotels in Santa Ana
Guests' ChoiceBased on 71 hotel reviews
8.6Cleanliness
8.7
Comfort
8.7
Location
9.4
Facilities
8.5
Staff
8.9
Value for money
9.1
Free Wifi
9.5
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Showing 1 - 25
Reviewed: August 24, 2025
Jeannette
United StatesI liked everything
The room, the location and the staff
Stayed in August 2025
Reviewed: August 17, 2025
Wendy
United StatesThe rooms are clean, restroom has space, and the shared kitchen is clean. We got a room with 2 beds. It had a TV, WiFi, A/C, fan. In the closet there was an iron and a hair dryer. It seems like there is surveillance on the property, for safety precaution. They also have a washer and dryer on property for an additional fee. There is no private parking however, the area is safe and you can park right in front of the building. It was a pleasant stay.
Stayed in August 2025
Reviewed: August 7, 2025
Judit
United KingdomThe room was fine, but noise from neighboring guests carried quite easily. It would be helpful if there were signs asking guests to keep quiet during certain hours and to avoid using the kitchen or washing machine late at night.
The hotel felt secure, with a keypad entry system. However, there are no staff on-site for extended periods, which at times was a bit inconvenient. Hot water and water pressure could have been better. On the plus side, the manager was responsive via WhatsApp. The location is great—just two blocks from the cathedral and main square, which has a lively atmosphere. It’s also set away from any main roads, so there’s less traffic noise. Overall, it was a decent stay.
Stayed in August 2025
Reviewed: June 9, 2025
Brenda
United StatesClose to the Catedral, walking distance to the market. BEAUTIFUL DAY AND NIGHT. Melvin is very responsive.
Stayed in June 2025
Reviewed: May 15, 2025
Matthew
United KingdomWifi didn’t work well
Amazing location, we had a large room and the TV with Netflix which was a great bonus
Stayed in March 2025
Reviewed: May 10, 2025
Michael
IrelandIt's not a big deal but if there was one bigger blanket it would have been better than individual short ones.
Perfect location, good facilties, clean and comfortable.
Stayed in May 2025
Reviewed: May 6, 2025
Robert
PanamaThis is a little place with only 4 rooms, we didn't get to meet the owner but the cleaner was very friendly. The location really is excellent, it's close to everything. It has everything you need for 1-2 nights. We used the kitchen and the owner even helped us out with a tiny emergency we had, for which we are super grateful!
Stayed in May 2025
Reviewed: April 26, 2025
Petr
Czech RepublicIt was not possible to leave my bagpack in the house before check-in (respectively, only aprox. 2 hours before check-in. The same for check-out. The key pad to the main door had low batery and once I was not able to get inside. Luckily, it did not happen at night (you don't get any key to the main door)
Very good location, kitchen, easy check-in and check-out.
Stayed in March 2025
Reviewed: April 7, 2025
Ian
United KingdomWe didn't see any staff. The air conditioning was difficult to get working. Poor soundproofing.
Stayed in April 2025
Reviewed: March 7, 2025
Boaz
United StatesStaff willing to go the extra mile…
Stayed in March 2025
Reviewed: February 6, 2025
Erlei
AustraliaNothing
Location and it was very clean
Stayed in February 2025
Reviewed: February 5, 2025
Roslary
Dominican RepublicI booked a room without A/C, but that was my mistake, i didn't pay attention. However, the night wasn't that hot. It was only during the day that the A/C was missed.
The staff was very helpful and friendly, Melvin Munoz provided excellent customer service and was always available to answer any questions i had. It also has an equipped kitchen where i prepared my dinners and had my coffees in the morning before heading out
Stayed in February 2025
Reviewed: February 2, 2025
Niall
AustraliaNo signage of the name of the hotel makes it difficult to find if you arrive in darkness, but very easy during the day once you know where.
Excellent location. Fantastic owner. Comfortable room. Warm Showers. Good kitchen facilities.
Stayed in January 2025
Reviewed: January 31, 2025
Anna
PolandBlisko do centrum
Stayed in January 2025
Reviewed: January 26, 2025
Luisa
GermanyAll good!
The price is Amazing given what you get for it! Great location right in the center. Very clean. Friendly host.
Stayed in January 2025
Reviewed: January 19, 2025
Leo
United StatesCould of used another fan
It was clean, self check in and near the cathedral 2 minutes away. Good value
Stayed in January 2025
Reviewed: January 3, 2025
Emma
United KingdomOur room was next to kitchen & it was quite noisy (this was other guests fault not the hotels fault)
Very central location, owner was great help with all questions, aircon was great
Stayed in January 2025
Reviewed: December 30, 2024
Arwin
NetherlandsBecause it’s more private, you don’t really meet other people.
Clean, private. Nice kitchen. This is more an air bnb than a hostel. Quite nice if you want some privacy but still be in the busy area of SA. The cleaning lady who also took my payment is friendly.
Stayed in November 2024
Reviewed: December 20, 2024
Anayansi
PanamaEverything was set over the phone, there is no staff
very comfortable, everything I needed even washing machine available
Stayed in November 2024
Reviewed: December 18, 2024
Valerie
GermanyNothing. Everything was perfect.. I really though about it and nothing negative came to my mind
The accommodation is truly outstanding. Super super close to the cathedral, walking distance was less than 5 minutes and still so quiet. the owner is exceptionally friendly and welcoming, check-in is really easy, it’s safe, reeaaally clean, has everything you need in both the rooms and the kitchen. It was a very relaxing stay and totally recommended for everyone travelling in groups or families (my case). Maybe not the best for solo travellers but yeah, it’s more a hotel for a hostal price range. To sum up: maybe the best of all hostels I’ve been to on my long travel.
Stayed in December 2024
Reviewed: December 7, 2024
Laura
United KingdomThe fridge was up to high and some of the food ruined.
Great location near the main square. The host was super responsive. We used the kitchen and the washing machine. Its also the only hot water shower we had during our time in El Salvador.
Stayed in November 2024
Reviewed: December 3, 2024
Elisabetta
United StatesThe fact that there is no reception, you must have a working phone to talk to the owner, no turist information. The door code is activated only from 3 pm, check in time unless you ask the owner by calling him, he was extremely nice and opened the door at 11 am.
Very clean, great location, very comfortable bed, very nice owner and cleaner.
Stayed in December 2024
Reviewed: November 9, 2024
Victoria
FranceNothing
Loved the room and kitchen
Stayed in November 2024
Reviewed: November 3, 2024
Arwin
NetherlandsThis is a not a dislike-! You get a code to enter through the main gate. For some, it might be impersonal.
Clean, quiet, excellent location. No check-in though. No real hostel-vibe, its like staying in someones’ private residence.
Stayed in November 2024
Showing 1 - 25
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