Reviews of Elegant guest house
974 Tubungu Estates, M200 Matsapha, Eswatini
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Reviewed: September 9, 2025 · Stayed in September 2025
Verified reviewReviewed: September 4, 2025 · Stayed in August 2025
Verified reviewReviewed: August 27, 2025 · Stayed in August 2025
Verified reviewAffordable Spacious
Distance from the main road, not the easiest to find without GPS Linen wasn’t enough, only had a fitted sheet and no flat sheet White towels looked stained couldn’t use them Bath wasn’t cleaned, I couldn’t soak The quality of the tissue, I’m used to two ply The WiFi wasn’t the best Couldn’t make WhatsApp and FaceTime calls
Reviewed: August 23, 2025 · Stayed in July 2025
Verified reviewThe area in which the guest house is, is so tranquil and of high class residents.
Was to see myself pack my stuff back home
Reviewed: August 7, 2025 · Stayed in August 2025
Verified reviewReviewed: July 19, 2025 · Stayed in July 2025
Verified reviewEverything was good from the hospitality, the rooms,cleanliness etc
I was expecting breakfast options as mentioned on your booking page (SZL 130). However, upon arrival, I found that the accommodation was more like a self-catering apartment where guests can cook for themselves. There was no breakfast option available.To avoid any confusion for future guests, I would appreciate it if you could update your booking page to clearly state what amenities and services are included.
Reviewed: June 30, 2025 · Stayed in June 2025
Verified reviewClean
The bed was a bit uncomfortable, no breakfast, no aircon
Reviewed: June 23, 2025 · Stayed in June 2025
Verified reviewThe place was clean and everything in order. Safe and secure.
When I paid in the place I was charged more , whereas I booked for a double room with private bathroom, for the price I was given a shared bathroom and paid more than it was advertised in booking.com. In the morning the hosts the make so much noise you cannot manage to sleep. It was a horrible experience I ain't going back there.
Thanks for feedback. However retrain from writing untruthful information online because it sends a wrong message to other clients. All our clients pay total reservation price so that was not going to be different with you. The host was sleeping at the cottage not in main accommodation so we don’t know what noise she made for you.
Thanks for feedback. However retrain from writing untruthful information online because it sends a wrong message to other clients. All our clients pay total reservation price so that was not going to be different with you. The host was slee… Show more
Reviewed: June 22, 2025 · Stayed in June 2025
Verified reviewReviewed: June 15, 2025 · Stayed in June 2025
Verified reviewReviewed: June 7, 2025 · Stayed in June 2025
Verified reviewGood bed!
Very far from anywhere… poor Wi-Fi and no hot water!
Reviewed: June 6, 2025 · Stayed in June 2025
Verified reviewSpacious
The price n place not complimenting each other
Reviewed: June 5, 2025 · Stayed in June 2025
Verified reviewReviewed: May 27, 2025 · Stayed in May 2025
Verified reviewThe fees they charged me was above what was stated at Bookings.com. They claimed that it’s booking.com mistake. They wanted cash which necessitated to go to the bank to withdraw, a big inconvenience. They didn’t have change which resulting me paying even more. There was no working table or desk. The shower door was broken. I was allocated a room behind a garage. However, the place was very clean and the host was polite.
Reviewed: May 27, 2025 · Stayed in May 2025
Verified reviewThe location is good but it was way far from Matshapa as said onlin
There was no chair in the room I had to take tea standing.
Reviewed: May 25, 2025 · Stayed in May 2025
Verified reviewThe Staff (Tema) was friendly and very accommodating. Clean place, peaceful and quiet location
Reviewed: May 11, 2025 · Stayed in May 2025
Verified reviewClean and comfortable rooms
Challenge getting location using google maps
Reviewed: May 8, 2025 · Stayed in May 2025
Verified reviewReviewed: May 4, 2025 · Stayed in May 2025
Verified reviewThe place is clean, the location is perfect. The hostess Tamar was friendly.
The Wi-Fi is very poor we couldn't even watch TV. The bathrooms had no handwash and no hand towels. No pedestals (Side Tables) in the rooms. Not enough chairs in the kitchen. Not enough hot water for all of us to bath/shower, some of us had to use cold water.
Hi Nkasela Thank you for staying with us and we really appreciate your feedback. Our internet network provider sometimes their signal is not the best. We normally contact them when it’s down most of the time we don’t have control. We normally keep towels on top of the bed then guests move them to bathroom as they wish. Also it’s would have be nice if you also given our friendly staff a score. But you did not so that’s has put your overall scoring to 4, which is really not great for our business.
Hi Nkasela Thank you for staying with us and we really appreciate your feedback. Our internet network provider sometimes their signal is not the best. We normally contact them when it’s down most of the time we don’t have control. We normal… Show more
Reviewed: May 3, 2025 · Stayed in April 2025
Verified reviewI booked the property on Booking.com When I arrived they let me in only to say “I thought my boss would have declined the booking because we are fully booked for tonight. We were tired after an 8 hour road trip. Very disappointed
They were fully booked when we arrived.
Reviewed: May 2, 2025 · Stayed in April 2025
Verified reviewThe host was helpful assisted when we needed something that wasn’t in the room
Please get signs directing guests to the property as the guard wasn’t helpful, he directed us to drive on the gravel road
Reviewed: April 24, 2025 · Stayed in April 2025
Verified reviewQuietness and hospitality
There was no mirror in the room, no signage to the guest house, gps to the place is drowsy, I did not like having the bathroom outside the unit everything else was perfect though.
Reviewed: April 21, 2025 · Stayed in January 2025
Verified reviewReviewed: April 4, 2025 · Stayed in April 2025
Verified review