“Staff were amazing, very lovely. Especially those in the restaurant; I ordered a green curry and asked for it to be as mild as possible, it was delicious but still spicier than I imagined so they offered to re-cook and were very apologetic, even when I said it was absolutely fine they just knocked it off the bill at the end. Always very polite, smiley, chatty.
Lovely views from all parts of the hotel, it was very relaxing. Grounds were well kept, always saw people either sweeping, cleaning or trimming foliage.
The pools were very clean and well kept, complimentary towels which saved bringing our own.
Hotel buggy service, picking you up from your room and driving you to any part of the hotel and visa versa (parts of it were very steep to walk up, wasn't being lazy!)
Atmosphere on the balcony bit just through the lobby, super relaxing on the bed type chairs.
Rooms were big, modern and clean. Lovely bathroom with a big bathtub - awesome shower
Free shuttle to Chiang Mai town at 11am & 2pm. Pick up at 5pm & 10pm.
Our favourite hotel in Thailand.”
“An ideal location for those who want to stay away from the city. ‘Your own’ waterfall (our rooms were a few meters from the waterfall). The staff know their job, very friendly and helpful; especially the receptionist who also the hotel’s driver. If you stay for more than a day they give you a transport to the airport- it is easily 1000 Baht trip. A lot of vegetation yet very few insects. ”