Reviews of Aksorn Rayong, The Vitality Collection - SHA PLUS This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
224 Moo 2 Tambon Chakpong, Klaeng District, Rayong 21190 Thailand , 21190 Klaeng, Thailand

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Reviewed: July 15, 2025 · Stayed in July 2025
Verified review- A nice place to swim in the sea or in a swimming pool - Good rooms, fresh buildings - Good restaurant with sea view
n/a
Reviewed: July 7, 2025 · Stayed in July 2025
Verified reviewEXCELLENT
Reviewed: July 2, 2025 · Stayed in July 2025
Verified reviewThe location on the beach and the 100m long pool between the buildings are absolutely fantastic. Almost alone in the hotel, it was very quiet, and the staff was very attentive and polite.
This, too, urgently needs renovation, otherwise the signs of wear and tear will remain permanently visible. The breakfast, of course, was very limited.
Reviewed: June 11, 2025 · Stayed in June 2025
Verified reviewService, food, pool and lounge chairs.
The pool/lounge chairs are great but there are not enough of them. We were a group of 4 but there was only three available in the few locations where there were some.
Reviewed: May 24, 2025 · Stayed in May 2025
Verified reviewReviewed: March 18, 2025 · Stayed in March 2025
Verified reviewReviewed: March 15, 2025 · Stayed in February 2025
Verified reviewReviewed: February 14, 2025 · Stayed in January 2025
Verified reviewReviewed: February 2, 2025 · Stayed in January 2025
Verified reviewBeautiful hotel and setting on the beach
The service at the bar was terrible, slow and often got our order wrong. We stayed in a suite, the room was beautiful but the beds were rock hard and very uncomfortable, not enough storage in the master and also no dressing table. The private pool in the suite was dirty. Mini bar was never restocked, standard of housekeeping dropped throughout the week. I would have expected more for the price and from a 5 star hotel.
Warm greeting from Aksorn Rayong! Thank you for sharing your honest feedback with the community, it was a pleasure welcoming you recently, I however certainly regret to read we fell short on your expectations Your recommend relating to room condition & bar are noted and rest assured we will address this issue to our team. We thank you for choosing to stay with us whilst visiting Rayong and we do hope that we can welcome you back soon. Best regards, Natthithar S. Operation Manager
Warm greeting from Aksorn Rayong! Thank you for sharing your honest feedback with the community, it was a pleasure welcoming you recently, I however certainly regret to read we fell short on your expectations Your recommend relating to ro… Show more
Reviewed: February 2, 2025 · Stayed in December 2024
Verified reviewReviewed: January 28, 2025 · Stayed in January 2025
Verified reviewThe room and the environment
-
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us welcome you back again the soonest in Rayong! Best regards, Natthithar S. Operation Manager
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us wel… Show more
Reviewed: January 27, 2025 · Stayed in January 2025
Verified reviewThe staff
To far away from anything. Too few sun beds. The fitness center needs an equipment upgrade or maintenance.
Warm greeting from Aksorn Rayong! Thank you for sharing your honest feedback with the community, it was a pleasure welcoming you recently, I however certainly regret to read we fell short on your expectations Your recommend relating to fitness equipment is noted and rest assured we will address this issue to our team. We thank you for choosing to stay with us whilst visiting Rayong and we do hope that we can welcome you back soon. Best regards, Natthithar S. Operation Manager
Warm greeting from Aksorn Rayong! Thank you for sharing your honest feedback with the community, it was a pleasure welcoming you recently, I however certainly regret to read we fell short on your expectations Your recommend relating to fitn… Show more
Reviewed: January 27, 2025 · Stayed in January 2025
Verified reviewRooms to small. Never as ordered. Ordered 30sqm. Get 16sqm
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us welcome you back again the soonest in Rayong! Best regards, Natthithar S. Operation Manager
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us wel… Show more
Reviewed: January 25, 2025 · Stayed in January 2025
Verified reviewModern and on the beach peaceful location
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us welcome you back again the soonest in Rayong! Best regards, Natthithar S. Operation Manager
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us wel… Show more
Reviewed: January 6, 2025 · Stayed in January 2025
Verified reviewBest location, the environment the view
Nothing
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us welcome you back again the soonest in Rayong! Best regards, Natthithar S. Operation Manager
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us wel… Show more
Reviewed: January 2, 2025 · Stayed in January 2025
Verified reviewFriendly team and good concept
Limited parking. Need to make better the condition of parking area
Warm greeting from Aksorn Rayong! Thank you for sharing your honest feedback with the community, it was a pleasure welcoming you recently, I however certainly regret to read we fell short on your expectations Your recommend relating to parking lot not enough is noted and rest assured we will address this issue to our team. We thank you for choosing to stay with us whilst visiting Rayong and we do hope that we can welcome you back soon. Best regards, Natthithar S. Operation Manager
Warm greeting from Aksorn Rayong! Thank you for sharing your honest feedback with the community, it was a pleasure welcoming you recently, I however certainly regret to read we fell short on your expectations Your recommend relating to park… Show more
Reviewed: December 9, 2024 · Stayed in December 2024
Verified reviewReviewed: November 14, 2024 · Stayed in October 2024
Verified reviewReviewed: October 27, 2024 · Stayed in October 2024
Verified reviewThe staffs are friendly.
It doesn't feel like five star hotel. The room is not that clean because no one use the room for sometime. To many mosquitoes.
Warm greeting from Aksorn Rayong! Thank you for sharing your honest feedback with the community, it was a pleasure welcoming you recently, I however certainly regret to read we fell short on your expectations Your recommend relating to room condition is noted and rest assured we will address this issue to our team. We thank you for choosing to stay with us whilst visiting Rayong and we do hope that we can welcome you back soon. Best regards, Natthithar S. Operation Manager
Warm greeting from Aksorn Rayong! Thank you for sharing your honest feedback with the community, it was a pleasure welcoming you recently, I however certainly regret to read we fell short on your expectations Your recommend relating to room… Show more
Reviewed: October 19, 2024 · Stayed in October 2024
Verified reviewI like the boutique feel and the room has all the amenities I need with good functioning and well rounded balance of services ,comfort… beach front access with very nice clean swimmable beach. Nice swimming pool. I like my pool access room (1106)… firm king bed with lots of pillows. Good selections of breakfast buffet with thai to western selection. Fresh squeezed fruit juices (variety). Good coffee machine with wide variety of coffee types. Variety of teas. Very accommodating and helpful friend polite staffs. The GM (khun Noom หนุ่ม) was very graceful and inviting. He checks up on his team and clients during the breakfast time. I like the small size well placed layout for such narrow but long property size. So far they have room types to suite various needs and size of group. Will return.
Maybe can fixed the sliding doors entrance from room to pool that starting to corrode (from the sea mist) as they are not easy to slide and unable to easily lock. Those handles seems risky ans can cut.
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us welcome you back again the soonest in Rayong! Best regards, Natthithar S. Operation Manager
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us wel… Show more
Reviewed: August 13, 2024 · Stayed in August 2024
Verified reviewAlmost everything! The hotel is a bit isolated compared to other places. Perfect if you are planning to stay there and enjoy the pools and the beach.
Location made it more complicated to get a grab or a taxi if you don’t have your own car. The staff can help book private cars with drivers (not as cheap as Grab etc)
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us welcome you back again the soonest in Rayong! Best regards, Natthithar S. Operation Manager
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us wel… Show more
Reviewed: July 19, 2024 · Stayed in July 2024
Verified reviewGood value for money , the facilities are there just a bit tired , service very slow
The property has seen better days and is a bit tired but this is fairly reflected in the price . Service is very friendly but glacially slow and orders can get a bit mixed up because understanding of English is not generally fantastic.
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us welcome you back again the soonest in Rayong! Best regards, Natthithar S. Operation Manager
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us wel… Show more
Reviewed: June 9, 2024 · Stayed in June 2024
Verified reviewReviewed: June 3, 2024 · Stayed in May 2024
Verified reviewRoom was clean and modern decoration, facilities in the room were very good. Breakfast was also very good and serving various foods to be selected. Front office staff were friendly and provided good service. There are two large pools and the hotel area locates next to the beach. It's so good and relax to stay overnight here!
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us welcome you back again the soonest in Rayong! Best regards, Natthithar S. Operation Manager
Warm greetings from our beautiful retreat Aksorn Rayong! The team and I are delighted to read this most positive feedback of your recent stay with us. It was a pleasure to look after and making sure you could relax and indulge. Let us wel… Show more
Reviewed: May 20, 2024 · Stayed in May 2024
Verified review