Reviews of Amari Koh Samui This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Dear Gil, Thank you for taking the time to share your feedback. We are pleased to know you enjoyed our beachfront location and that you found our team to be friendly. We are, however, sorry to hear about the noise disturbance you experienced from the neighboring room and the plumbing sounds. Please rest assured that we will review this matter with our maintenance team to explore solutions that can minimize such disruptions for our guests. We appreciate your comments and hope to have the opportunity to welcome you back for a more comfortable and relaxing stay in the future. Warm regards, Alexander M Willmann General Manager

Dear Gil, Thank you for taking the time to share your feedback. We are pleased to know you enjoyed our beachfront location and that you found our team to be friendly. We are, however, sorry to hear about the noise disturbance you experien… Show more

Dear Erin, Thank you for taking the time to share your feedback and for recognizing our team and many aspects of your stay so positively. I am pleased to hear that overall you found your time with us very comfortable. I do regret, however, that the bed and pillow did not fully meet your preferences. We do have options available, such as mattress toppers and alternative pillow types, and I am sorry we missed the opportunity to offer these during your stay. Please rest assured that we will be happy to prepare these for you on your next visit. We hope to have the pleasure of welcoming you back to Amari Koh Samui in the near future. Warm regards, Alexander M Willmann General Manager

Dear Erin, Thank you for taking the time to share your feedback and for recognizing our team and many aspects of your stay so positively. I am pleased to hear that overall you found your time with us very comfortable. I do regret, however… Show more

Dear מזור, Thank you for sharing your feedback and for highlighting the aspects of your stay that you enjoyed, including our clean rooms, breakfast selection, and swimming pool facilities. I am, however, deeply sorry to read about your experience with our front desk service, especially your comment about being misinformed. This is not reflective of the standards we uphold at Amari Koh Samui, and I sincerely apologise for any frustration this caused. Please be assured that I have already addressed your feedback with our Front Office team to review the situation in detail and ensure that our communication is always accurate, transparent, and guest-focused. Your observations are invaluable in helping us improve both our service and our guest experience. I do hope we will have the opportunity to welcome you back and restore your confidence in our team. Warm regards, Alexander M Willmann General Manager

Dear מזור, Thank you for sharing your feedback and for highlighting the aspects of your stay that you enjoyed, including our clean rooms, breakfast selection, and swimming pool facilities. I am, however, deeply sorry to read about your e… Show more

Dear Orlaith, Thank you for sharing your detailed feedback. While I am pleased to know you enjoyed our beautiful pool areas, stunning beachfront location, spacious rooms, and the convenience of our Voyager Lounge, I am truly sorry that several aspects of your stay fell short of expectations. Regarding the proximity to the airport, we are located outside the direct flight path; however, at times changes in airport traffic or flight routes can make aircraft noise more audible, and I regret any disturbance this caused. In terms of pool safety, while it is very common in Thailand for resorts not to have a lifeguard on duty – indicated on our signage – I would like to reassure you that all our team members are trained to assist in case of an emergency. Your comments on the room condition and cleanliness are concerning, and I have already addressed these with our housekeeping and maintenance teams to ensure they are rectified immediately. Breakfast can at times get busy, particularly during peak periods, and we are doing our best to manage the flow – we have recently implemented changes to increase the efficiency of our service process. I truly appreciate you bringing these matters to my attention, as it helps us to improve both our facilities and service. I hope we may have the opportunity to welcome you back in the future and restore your confidence in our resort. Warm regards, Alexander M Willmann General Manager

Dear Orlaith, Thank you for sharing your detailed feedback. While I am pleased to know you enjoyed our beautiful pool areas, stunning beachfront location, spacious rooms, and the convenience of our Voyager Lounge, I am truly sorry that sev… Show more

Dear Kay, Thank you for your wonderful feedback and perfect rating. I am delighted to hear that our team made such a positive impression, especially with their kindness toward your children, and that you enjoyed our clean facilities. We truly appreciate your recommendation and can not wait to welcome you and your family back to Amari Koh Samui. Warm regards, Alexander M Willmann General Manager

Dear Kay, Thank you for your wonderful feedback and perfect rating. I am delighted to hear that our team made such a positive impression, especially with their kindness toward your children, and that you enjoyed our clean facilities. We t… Show more

Dear Ian, Thank you for sharing your feedback with us. I am pleased to hear that you enjoyed our facilities, the quality of our food, and the service from our team – your kind words mean a great deal to us. Regarding your note about the bar, our design follows a tropical island setting to embrace the natural surroundings and open-air atmosphere. That said, we appreciate your perspective and will take it into consideration as we continue to enhance our guest experience. We look forward to welcoming you back for another relaxing stay in paradise. Warm regards, Alexander M Willmann General Manager

Dear Ian, Thank you for sharing your feedback with us. I am pleased to hear that you enjoyed our facilities, the quality of our food, and the service from our team – your kind words mean a great deal to us. Regarding your note about the b… Show more

Dear Vanessa, Thank you so much for your wonderful feedback. It truly means a great deal to know that you felt so welcomed and well taken care of throughout your stay with us. I am delighted that our team’s efforts and attention to detail made a difference, and that you especially enjoyed the variety at breakfast – it is something we are very proud of. Your kind words about the cleanliness and the little touches in the room will be shared with the team, as they will be thrilled to know their dedication is appreciated. We cannot wait to welcome you back to Amari Koh Samui for another stay that feels just as special – if not even better. Warm regards, Alexander M Willmann General Manager

Dear Vanessa, Thank you so much for your wonderful feedback. It truly means a great deal to know that you felt so welcomed and well taken care of throughout your stay with us. I am delighted that our team’s efforts and attention to detail … Show more

Dear Anita, Thank you for your kind words. We are delighted you enjoyed our location, the warm hospitality of our team, and the comfort of your modern, well-maintained room. We look forward to welcoming you back for another memorable stay at Amari Koh Samui in near future. Warm regards, Alexander M Willmann General Manager

Dear Anita, Thank you for your kind words. We are delighted you enjoyed our location, the warm hospitality of our team, and the comfort of your modern, well-maintained room. We look forward to welcoming you back for another memorable stay … Show more

Dear Eran, Thank you for your kind feedback. We are delighted to hear that you enjoyed the location, our team’s hospitality, and the convenience of nearby restaurants, shops, and amenities. Regarding your comment about the layout—you are absolutely right. Our resort is uniquely spread across both sides of the road, with the lounge and main building separated from some of the rooms. While we are not a fully enclosed resort, we do offer a 24-hour buggy service to ensure seamless and comfortable access throughout the property as well as security guards who provide assistance in crossing the road. We truly appreciate your comments and hope to have the pleasure of welcoming you back to Amari Koh Samui in the future. Warm regards, Alexander M Willmann General Manager

Dear Eran, Thank you for your kind feedback. We are delighted to hear that you enjoyed the location, our team’s hospitality, and the convenience of nearby restaurants, shops, and amenities. Regarding your comment about the layout—you are … Show more

Dear Eran, We are delighted to hear that you enjoyed our breakfast, appreciated the cleanliness and comfort of your room, and had a chance to relax by our beach. It is always rewarding to know that our team and facilities contributed to a pleasant stay. We understand your observation regarding the layout of the resort. Amari Koh Samui is uniquely spread across two zones connected by a local road, which is managed with guest safety in mind. This layout allows us to offer both beachfront access and a lush garden retreat — something many of our guests find charming and tranquil. We also appreciate your tip on local pricing and are glad you had the opportunity to explore the surrounding areas such as Fisherman’s Village and the Bazaar — both great options for shopping and local discoveries. We hope to welcome you back again for another enjoyable stay on the island. Warm regards, Alexander M Willmann General Manager

Dear Eran, We are delighted to hear that you enjoyed our breakfast, appreciated the cleanliness and comfort of your room, and had a chance to relax by our beach. It is always rewarding to know that our team and facilities contributed to a … Show more

Dear Alper, Thank you very much for your thoughtful review and for choosing Amari Koh Samui. We are delighted to hear you enjoyed the lush greenery, relaxing atmosphere, well-appointed rooms, and the service from our kind team. It is also wonderful that you appreciated our pools, beachfront location, and the convenience of our 24-hour buggy service. Regarding your comments on pricing, please note that our rates are aligned with comparable resorts in the area, and we strive to deliver value through quality offerings and attentive service. Your feedback is valuable and will be shared with our team for continuous improvement. We hope to welcome you back for another relaxing stay in the near future. Warm regards, Alexander M Willmann General Manager

Dear Alper, Thank you very much for your thoughtful review and for choosing Amari Koh Samui. We are delighted to hear you enjoyed the lush greenery, relaxing atmosphere, well-appointed rooms, and the service from our kind team. It is also … Show more

Dear Fabien, Thank you for sharing your detailed feedback regarding your recent stay with us. I am truly sorry to hear that we did not meet your expectations, particularly in terms of pool facilities. While we aim to maintain a balanced operation for all our guests, we fully recognize that during peak family travel periods such as July and August, the resort naturally has a higher concentration of families. This can affect the atmosphere in shared facilities like the pools. Having said that, we understand how frustrating this must have been for you, especially as you were looking for a more relaxing and quiet environment. Your comment regarding a stricter policy enforcement in the gym have been noted and will be carefully reviewed as part of our ongoing improvement efforts as well as our team has been instructed to review the door at your assigned accommodation. We sincerely regret that we were unable to deliver the experience you were hoping for and truly value your candid feedback, as it helps us to continuously improve. While we understand that we are unable to make changes to the current pool layout, we genuinely hope to have the opportunity to welcome you back in the future and provide a more seamless and enjoyable stay. Warm regards, Alexander M Willmann General Manager

Dear Fabien, Thank you for sharing your detailed feedback regarding your recent stay with us. I am truly sorry to hear that we did not meet your expectations, particularly in terms of pool facilities. While we aim to maintain a balanced o… Show more

Dear Anne, Thank you for taking the time to share your experience with us. We are delighted to know you enjoyed our beautiful location and breakfast offerings, and that our team provided caring and understanding service during your stay. We sincerely regret the inconvenience caused by the room allocation on the 3rd floor. We fully understand how challenging it can be to manage multiple trips with a stroller and young children, and we appreciate your feedback. Please be assured that we are reinforcing this learning with our team to ensure families with small children are prioritized for more convenient room locations in the future. Your recommendation is truly valuable to us, and we hope to have the pleasure of welcoming you back for a more seamless experience. Warm regards, Alexander M Willmann General Manager

Dear Anne, Thank you for taking the time to share your experience with us. We are delighted to know you enjoyed our beautiful location and breakfast offerings, and that our team provided caring and understanding service during your stay. … Show more

Dear Hanna, Thank you for your wonderful review and for describing your stay with us as unforgettable. We are so pleased to hear that you enjoyed your room within the Garden Wing as well as every other aspect of your stay—from the rooms and pool to the food and location. Your kind words mean a great deal to our entire team, and we truly look forward to welcoming you back to Amari Koh Samui soon. Warm regards, Alexander M Willmann General Manager

Dear Hanna, Thank you for your wonderful review and for describing your stay with us as unforgettable. We are so pleased to hear that you enjoyed your room within the Garden Wing as well as every other aspect of your stay—from the rooms an… Show more