1/10 Dibuk Road A. Muang, 83000 Phuket, Thailand
#50 of 180 hotels in Phuket
Guests' ChoiceBased on 291 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
8.5
Value for money
8.8
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 29, 2025
Andrea
GermanyVery nice, friendly atmosphere, inviting deco.
Stayed in August 2025
Reviewed: August 14, 2025
Tania
AustraliaThe bed was a little hard
The rooms were spacious and clean. The staff were very accommodating
Stayed in August 2025
Reviewed: August 4, 2025
Anastasia
United Arab EmiratesVery good location, close to many shops and old town! Good hotel and clean! Comfortable bad!
Stayed in July 2025
Reviewed: July 30, 2025
Michael
AustraliaNA
Location and price
Stayed in July 2025
Reviewed: July 8, 2025
Luke
United KingdomGreat location, Decent room. Good overall.
Stayed in June 2025
Reviewed: July 8, 2025
Alina
United KingdomGreat location, near old town! We had a very comfortable stay, clean rooms, nice quiet swimming pool. Lovely staff as well, very helpful and friendly!
Stayed in July 2025
Reviewed: June 26, 2025
Deb
AustraliaThe pillows - too big, too hard
Great location, very conformable
Stayed in June 2025
Reviewed: June 25, 2025
Tonai
IrelandMaybe the breakfast could have been more substantial for some people, but we enjoyed reducing the calories for a while!
Great decor in the lobby. Fabulous little boutique style hotel in a great area. Nice beds. Good pool. Plenty of space in the room. Nice balcony. 7/11 and mall across the road. Lovely ancillary staff too. Tasty continental breakfast. Easy access for Grab. Parking available. Nice stay.
Stayed in June 2025
Reviewed: June 12, 2025
Fiona
AustraliaBed was a bit too firm for us, but everyone is different
Breakfast nice but same every day, service very friendly, nice surroundings in small cafe. Wonderful location, short walk to night markets/ main area of Old Town, also if interested in history, quite a few museums. We took a ride to Phuket Mining Museum- wonderful, interesting
Stayed in June 2025
Reviewed: May 29, 2025
Renae
AustraliaI liked it all, the staff could have been a little more welcoming and friendly. But it wouldn’t deter me from staying again. It was a nice hotel & beds were really comfy.
Really comfortable nice rooms. Good value for money.
Stayed in April 2025
Reviewed: May 16, 2025
Ryan
Thailandthe go-to place for trips to the old town... great base to walk around and see everything the old town has to offer
Stayed in May 2025
Reviewed: May 16, 2025
Anna-marie
AustraliaCan't pin point anything, but the only thing, maybe a safe in the room.
Everything, such a great location, everything at your door step, Tops convenience store and limelight right across the road, Sunday Market right around the corner, bus terminal 1, 5min walk, so many choices of places to eat, and 2 laundry services close by, and lovely relaxing ambiance as you walk in the front door with the coffee shop and you have a pool, not many places in Phuket Town has pools.
Stayed in May 2025
Reviewed: April 28, 2025
John
New Zealandhappy
Fantastic location near the Old Town and other amenities but quiet. Very good pool
Stayed in April 2025
Reviewed: April 18, 2025
Jo
AustraliaNothing.
Location! Close to everything in old town. Clean, spacious! Perfect for short or long stay.
Stayed in April 2025
Reviewed: April 13, 2025
Dolon
BangladeshThis feels like a 5 star hotel. They are so clean. Well behavior. I loved it so much... Every time I come to Phuket I will stay in this hotel for sure. Thank you so much for the best service.
Stayed in April 2025
Reviewed: April 10, 2025
Krystal
AustraliaCentral to everything, especially the Sunday Night Market. The staff were so friendly and helpful. The pool was good too!
Stayed in April 2025
Reviewed: April 9, 2025
Patrice
CanadaThe room we had was a little outdated and the pool although large and attractive needed a little bit of attention. A safe in the room would have been appreciated. The staff was very nice and pleasant but communication was sometimes limited . We read the reviews before arriving and therefore discovered that there was a food court across the street and that the Sunday Walking Food Market was very close to the hotel. The free bus across the street unfortunately was mentioned to us from other tourists after we left. None of these things affected our great stay in Phuket and we would definitively return to this pleasant hotel!
This hotel is very well located and just around the corner to Old Town Phuket. The room was large, clean and comfortable. We had a fridge and a microwave as well as an offside sink and counter area. There were unfortunately no utensils or dishes of any sort. We had a nice view of the swimming pool from our room and a little seating area outside the sliding door. The bathroom included a shower and bathtub which was nice but the bathtub unfortunately only had a handheld wand and there was nowhere to hang it up to use as a shower. The hotel is a boutique hotel with a lot character and artistic flare on the main floor where the main desk to the hotel is, as well as a quaint coffee shop.
Stayed in March 2025
Reviewed: April 8, 2025
Taneisha
GermanySection of the ceiling had mold & peeling
Proximity to good food & entertainment
Stayed in April 2025
Reviewed: April 6, 2025
Aaron
AustraliaRooms were comfortable. Not many hotels this close to town with a swimming pool. Small convenience store across the road had most items you need. All in all, was a good experience.
Stayed in April 2025
Reviewed: April 1, 2025
Diane
South AfricaOnly improvement would be a safe in the room.
Everything.
Stayed in March 2025
Reviewed: March 30, 2025
Teri
United StatesEverything was great.
Location was great.
Stayed in March 2025
Reviewed: March 15, 2025
Kostas
Greececentral hotel close to interesting places clean polite staff
Stayed in March 2025
Reviewed: March 9, 2025
Nikita
JerseyBed was hard.
Location was fab, it was quiet but an easy walk from the old town, rooms are big and the air con worked wonders. The staff are all friendly and welcoming.
Stayed in March 2025
Reviewed: March 8, 2025
Timna
United StatesOverall pretty good experience, nice pool, room had everything you would need and was very spacious. Location is a 15 min walk to everything you would need. Coffee shop and sitting area downstairs was a great bonus!
Stayed in March 2025
Fuengirola, Spain
Pinamar, Argentina
Cabourg, France
Berlin, Germany
Ilmington, UK
Bagvdanari, Georgia
Ica, Peru
Lusaka, Zambia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content