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Reviews of Bella Villa Metro 3 stars

38/15 M.5 Pattaya-Naklua Rd.,Naklua Banglamung, 20150 Pattaya North, Thailand

#34 of 65 hotels in Pattaya North

Guests' Choice

Review score

Based on 211 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    7.6

  • Facilities

    7.4

  • Staff

    7.8

  • Value for money

    7.3

  • Free WiFi

    5.8

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Showing 1 - 42

  • Reviewed: 30 April 2018

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    This is the old hotel of a modem version next door . In fact in rain or storm you need to book in at the next door reception and then unassisted lug all your bags back . Staff are shocking , the breakfast is mediocre to say the least and really not pleasant . The hotel is down a very long busy road and trapped behind the Dust Thani and really inconvenient. Never again

    Stayed in April 2018

  • Reviewed: 8 March 2018

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 6 nights

    Need to sort the coffee out and NOW!! I mentioned this in previous visits but nothing has changed! Hah you know BVM is OK when I am only complaining about the coffee. Yes and the gym needs some TLC.

    nice layout in the room and large sleepable bed - not the most comfy but not a rock either! The gym is OK but to avoid injury I would stick to the loose weights. Pretty much all the apperatus needs replaced.

    Stayed in February 2018

  • Reviewed: 19 January 2018

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The only down side was cosntruction noise from the site next door during the mornings but that's beyond their control really.

    The staff were very friendly and helpful with a decent level of English and went out of their way to help me even late at night.

    Stayed in January 2018

  • Reviewed: 23 November 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 12 nights
    • Submitted via mobile

    It was very very noisy. Above 100 Decibels on the balcony. A short dirty walk to the dirty beach. Everything is old and loud. There is nothing to recommend!

    Only the eggs and the coffee was good.

    Stayed in November 2017

  • Reviewed: 20 September 2017

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Rooms need upgrading (bathroom very poor)

    Location was great very quiet away from the crazy night life balcony with sea view :) renting out a moped is a must I got to see the whole of pattaya north South East west all in 2 wheels amazing place

    Stayed in September 2017

  • Reviewed: 1 February 2017

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Television and wi-fi very poor. Picture on the TV was not clear on any channel. Wi-fi was very weak... Sometimes could not connect... Too weak to stream anything.

    Friendly and helpful staff

    Stayed in January 2017

  • Reviewed: 13 January 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights

    hard oversized pillows (what is it with thai hotels and pillows - get this at most hotels).

    free shuttle on demand 24/7 to main road where the 'baht buses' await (just 10 baht per journey) - main pattaya beach just a few minutes ride away.

    Stayed in December 2016

  • Reviewed: 5 January 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 13 nights
    • Submitted via mobile

    A small thing but it need security late a night No body checking who come in

    Lovely place nice for a walk But could have a bit of security later in the night But overall enjoyed my stay

    Stayed in January 2017

  • Reviewed: 6 October 2016

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    Can't think of anything, even the 700m walk to the main road was ok but if you don't fancy it the staff will always take you in the shuttle. They could add cable TV instead of just freeview but who goes to Pattaya to watch TV?

    The whole staff were excellent. The place was clean and well maintained . Good pool and very nice room

    Stayed in October 2016

  • Reviewed: 25 September 2016

    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    the free shuttle service to the main road was a great bonus as we had a 3 year old with us with a push chair.Also having a microwave in the room was great and much used.

    Stayed in September 2016

  • Reviewed: 7 May 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    No

    good

    Stayed in April 2018

  • Reviewed: 30 April 2018

    • Business trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    About Breakfast, I think it is not delicious. Not fresh and warm.

    Stayed in April 2018

  • Reviewed: 21 April 2018

    • Leisure trip
    • Solo traveller
    • Deluxe Room with Sea View
    • Stayed 3 nights

    everything.

    rude staff.dated interiors.looks like a old room.not value for money.very less toiletries.

    Stayed in April 2018

  • Reviewed: 29 March 2018

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 12 nights

    maybe sell cigarettes at front desk? hahahahahahaha

    VERY quiet 24 hours a day, free shuttle to and from main road, WONDERFUL staff!!

    Stayed in March 2018

  • Reviewed: 21 February 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    No clean room!!! Very noisy!!! Very old Hotel

    Stayed in February 2018

  • Reviewed: 6 January 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 15 nights
    • Submitted via mobile

    The service is very friendly

    Stayed in January 2018

  • Reviewed: 19 July 2017

    • Leisure trip
    • Group
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location. staff. Values for money

    Stayed in June 2017

  • Reviewed: 10 April 2017

    • Group
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Stayed in April 2017

  • Reviewed: 6 April 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant and sometimes cold staff

    Good room service

    Stayed in April 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 10 nights
    • Submitted via mobile

    Great stay!! All very helpful,great location,very clean

    Stayed in April 2017

  • Reviewed: 20 March 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 25 nights

    Staff are great as always, Especially Russell. Great quiet location

    Stayed in February 2017

  • Reviewed: 4 March 2017

    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 13 nights

    the bed could be softer

    Stayed in March 2017

  • Reviewed: 21 February 2017

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Sea View
    • Stayed 17 nights
    • Submitted via mobile

    Wi-fi was weak or non existent... TV picture was poor

    Staff... Helpful and friendly. Especially the driver of the free bus.

    Stayed in January 2017

  • Reviewed: 5 February 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Dont get much sun a swimming pool! Best bella pool not as clean but gets sun and not enough beds

    Nice location! Free shuttle bus

    Stayed in January 2017

  • Reviewed: 26 January 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was awful and did not cater for everyone's taste It was very limited For a hotel of this standard we were both disappointed

    Stayed in January 2017

  • Reviewed: 14 November 2016

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Sea View
    • Stayed 10 nights
    • Submitted via mobile

    The staff at breakfest looked a little bit like a prison. Staff standing at the Wall observing you and not helpfull

    Like the seaview and spacey rooms

    Stayed in November 2016

  • Reviewed: 31 October 2016

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 10 nights

    pool

    ok breakfast, clean room, friendly staff, quiet location.

    Stayed in October 2016

  • Reviewed: 20 September 2016

    • Leisure trip
    • Family with older children
    • Superior Double Room
    • Stayed 1 night

    nothing.

    The hotel have everything we need and pay attention in small detail.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 May 2016

    • Leisure trip
    • Family with young children

    Very very dirty we have like 5 rooms and all of them were same

    Don't book this hotel what so ever this hotel is not even single star. Dirty smelly bad I mean really bad facilities. Old furniture dirty toilets old bathroom fittings only people can fit in the elevator at one time the staff is remarkably rude.No matter how much cheap you find this hotel don't stay there at all. Bed bugs not to forget.

  • Reviewed: 19 April 2016

    • Leisure trip
    • Couple

    TV very poor reception. Next door air-conditioning cooler on our wall constantly making too much noise and humming through the night. hard to sleep. Ear plugs recommend.

    Pool

  • Reviewed: 5 April 2016

    • Leisure trip
    • Couple

    A little out of the way to other places. Most staff ok but reception people not nice Very noisy street. Coaches go up and down street continously. Because hotel on sharp bend all traffic had to slow for bend then accelerate. Cannot seim in nearby beaches too many rocks

    Room size was ok

  • Reviewed: 23 February 2016

    • Leisure trip
    • Solo traveller

    no receptionist at bella villa metro from 8pm onwards and you had to walk over to the next building to get to the receptionist. A bigger signage suggesting the same would've been appropriate. The mattress was a bit hard and the sofa was a tad bit noisy.

    The location. It was quiet and clean.

  • Reviewed: 17 January 2016

    • Leisure trip
    • Solo traveller

    If you get a room facing the side road forget it! - all the generators are located there - very noisy!!

    Close to beach & swimming pool - free shuttle service to main road - breakfast OK but they need to get real with the coffee!

  • Reviewed: 11 January 2016

    • Leisure trip
    • Solo traveller

    This is quite old hotel with smell of humidity and pipelines in room/bathroom. Some moskitos were detected and disabled. I have got a room with a wallview of nearby Best Bella Hotel, so bad luck this time.

    Fast check-in, size of the room, size of the bed, location next to Dusit Thani Hotel.

  • Reviewed: 4 October 2015

    • Leisure trip
    • Couple

    If you had a bad experience, explain it here . everything was perfect

    Tell us what you liked the most about your stay.it was extremely very nice and comfortable with nice sea view

  • Reviewed: 26 April 2016

    • Leisure trip
    • Couple

    Very friendly and helpfull staff. Wi fi working good.

  • Reviewed: 15 April 2016

    • Leisure trip
    • Solo traveller

    hotel is nice and clean

  • Reviewed: 17 January 2016

    • Leisure trip
    • Solo traveller

    Wi-Fi is in and out

    pool and kitchen

  • Reviewed: 29 November 2015

    • Leisure trip
    • Solo traveller

    view, room, internet,

  • Reviewed: 27 October 2015

    • Leisure trip
    • Solo traveller

    none

    my room maid, view, room comforts, quiet, nice pool. every day i wake up i feel good

  • Reviewed: 25 October 2015

    • Leisure trip
    • Solo traveller

    Far end of beach road so it's a long walk to the bars

    Not bad for the money, shuttle bus service to the end of the road is useful.

  • Reviewed: 3 October 2015

    • Leisure trip
    • Couple

    Location

There are also 19 reviews without text. These impact the overall review score.

Showing 1 - 42

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