27/12-14 Arak Road, T.Sriphoom, A.Muang, Si Phum, 50200 Chiang Mai, Thailand
#626 of 917 hotels in Chiang Mai
Guests' ChoiceBased on 51 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
8.2
Facilities
8.3
Staff
8.3
Value for money
8.3
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Showing 1 - 25
Reviewed: January 7, 2025
Lilian
United KingdomMain road.
Room was lovely
Stayed in January 2025
Reviewed: December 13, 2024
Daniel
SwitzerlandNice location with a cozy lobby!
Stayed in November 2024
Reviewed: November 9, 2024
Robert
United StatesA mancover in the street made a loud clacking noise each time a car ran over it. Very annoying.
The room, restroom, bed, television were all very comfortable
Stayed in November 2024
Reviewed: June 4, 2024
Nikolaj
DenmarkIt could have been cleaner. A bit far away from most places.
The room wash huge! We got a very nice view of the city and the canal. Big tv and very big bed. Super nice bathroom with huge mirrors b
Stayed in June 2024
Reviewed: May 3, 2024
Zeidan
CanadaLost electricity twice, although for a short time. Other than that, no issues at all.
Great value for money. Great location. Clean. Kind staff.
Stayed in May 2024
Reviewed: March 17, 2024
Olga
RussiaThe cleaning was so so (bed and towels are very clean, but corners behind the toilet had someone’s hairs, balcony does not have any chairs and dirty, we love sit on the balcony:(
Good value for money. Big room, new everything, new shower facilities, new ac, location is between old center and nimman. Good coffee right in the lobby (it’s connected to famous Mars cafe), we lived almost along, didn’t hear any sounds and slept really well.
Stayed in March 2024
Reviewed: March 3, 2024
Araz
GeorgiaNoise
Room was very tall and luxurious. Service was also very good. However there is one very big problem. It is located on main road and it was very noisy. Smth is needed to be done with noise isolation. We almost did not sleep
Stayed in January 2024
Reviewed: February 24, 2024
Andrey
ThailandThere was some noise from the bar downstairs heard in the room. It stopped at about midnight.
Very clean room! Staff was friendly and helpful. Good location.
Stayed in February 2024
Reviewed: January 15, 2024
Erin
AustraliaLocation was pretty good, walkable to main areas however if I could choose again I’d stay a little more towards the centre of Old Town.
Amazing room and bathroom. Bed and pillows were comfortable and room very clean. Helpful staff when I asked about laundry, luggage storage etc.
Stayed in January 2024
Reviewed: January 12, 2024
Ian
United KingdomLocation and value for money
Stayed in January 2024
Reviewed: January 3, 2024
Carina
MacauOn my first morning I went downstairs for breakfast and was told "the chef didn't come today". Never went back as there are nearby places to eat, but still... Disappointed.
The Mars (bar) is awesome, with great selection of drinks and professional staff. The room was spacious, clean and equiped with a new a/c and big screen tv.
Stayed in December 2023
Reviewed: January 1, 2024
Brian
United StatesFor the money it was fantastic. Nothing really to complain about. Maybe that it was cooler than me :(
Huge room! Big balcony and nice bathroom. It’s a super funky place. Maybe not everyone’s taste. But I loved it. The coffee bar/lounge attracted (Mars) is also a very avant- guard design w amazing coffee and a very cool bar. Not a cheap place to drink but our bartender had some real skills
Stayed in January 2024
Reviewed: December 13, 2023
Peter
United KingdomNothing
Spacious room and well appointed room. Friendly staff.
Stayed in December 2023
Reviewed: December 13, 2023
Chak
Hong Kong1. The TV (only use YouTube ) 2. no telephone,no morning call
1. Big room & king size bed 2. The staffs are helpful and nice 3. Cleaning at everday
Stayed in December 2023
Reviewed: December 10, 2023
Peter
AustraliaUnfortunately the property is located on a very busy road and the pollution from cars was terrible. Chiang Mai city is incredibly polluted everywhere in the area due to being very overcrowded with cars!
Very amiable staff, helpful and gave assistance
Stayed in December 2023
Reviewed: December 10, 2023
Alex
United KingdomThe noise from the road was pretty loud. The hotel have done what they can to reduce it, but it was still very noticeable until around midnight when the traffic started to ease off a bit. The connected space-themed bar is interesting for a visit, but very over-priced - the prices are in the same range as some much nicer 5 star hotels in Chiang Mai.
Very convenient location with loads of restaurants nearby. I recommend visiting Sense Garden Massage & Spa round the corner. I've had a lot of massages in Thailand, and this was one of the best I've had.
Stayed in December 2023
Reviewed: December 8, 2023
Rhyan
United KingdomThe rooms balcony faced a busy main road which resulted in a lot of noise practically 24/7. The Aircon is also really loud which drowns out the road noise a bit but sleep was difficult.
The staff and the room were amazing. Very spacious and clean room. Very friendly and helpful staff. If only you could pick the property up and move it somewhere less noisy.
Stayed in December 2023
Reviewed: December 6, 2023
Anja
BelgiumDon't take the breakfast. It is served in the mars bar next to the hotel and you will get spaghetti carbonara for example. Also the cleanliness of the rooms was not on point. We found socks from someone else in a drawer and a straw on the floor. After telling the staff they offered cleaning the room again though.
The rooms are spacious and you have everything you need. Staff is helpful and forthcoming if you have questions. The hotel is situated very close to the centre.
Stayed in November 2023
Reviewed: November 25, 2023
Peter
AustraliaThe location was on a very busy road. The room was not cleaned correctly on our last day
The very helpful staff
Stayed in November 2023
Reviewed: November 25, 2023
Shakeel
United Kingdomits was a last minute booking, very nicely located hotel in old city, most of the places are on walking distance if not then max 10 mins drive. girl on reception NET she was on top of her game, excellent communication skills and really helpful. very good size rooms. over all good experience.
Stayed in November 2023
Reviewed: November 18, 2023
Austin
CanadaThere was construction that was loud in the middle of the night, not only loud but effecting the wifi. As a sorry, the staff gave us a “complimentary drink and dessert”, assuming that would be used in the evening. We could not use the drink at the bar, only cafe. We were then told the cafe would open at 8am, which is exactly when we had to go to the airport, when went down in the morning the cafe was actually open at 8:30. Kind gesture but didn’t work well.
Very cute place, located on the outskirts of the old town. Staff were very kind.
Stayed in November 2023
Reviewed: November 12, 2023
Moritz
AustriaUnfriendly staff.
Spacious room. Nice bathroom. Close to oldtown center.
Stayed in November 2023
Reviewed: January 14, 2023
Michał
PolandI need to fix safe on my own because owner said that he cannot do it because main board is broken. It was only electrical connection to fix. From pipe shaft you can Hear music from bar below, but if you close door to bathroom and put some towel on shaft doors you almost not Hear it. Those are small things, but place is very good and high quality.
Quiet, even from street side (double sliding doors), clean, quiet aircondition :) Renewed after covid. Some places in Thailand not, and this could be problematic. Here is fresh. I recommend it.
Stayed in January 2023
Reviewed: July 25, 2025
Sashi
New ZealandChecking in and reception staff unfriendly and uninviting!!! Check in was awful with the man continuously telling us of extra charges esp if we lost anything of the hotel! When we asked of breakfast or cafes for the morning he said nothing was around and we would have to go to the city or try the Seven Eleven. We recovered there were numerous excellent cafes next door and within 50mtrs. When asking for anything his favourite response was “No have”!!! Three of us and daily we were given three coffee sachets, three sugars and three creamers!! “No have” when we asked for more!!! Reception lobby was uninviting and staff continuously hung around busy playing on their phones. Never a greeting or pleasantries!! Entrance area was not clear or appealing and the slippery path with wet land was never cleaned. Shower head did not stay up and water was as intermittent!! Pic on site is old I could go on!!
Cleaning staff
Stayed in July 2025
Showing 1 - 25
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