Some of the male staff could be more welcoming. The hotel only provide one chair in the room, even though the room is for 2, makes it difficult for one to stand when want to use the small table. We forgot to set the room cleaning button at 10am and the room was not cleaned the next day. Where most hotel will clean the room by default without turning on the cleaning button.

The hotel is decent, near to lrt. Amenities and toiletries provided which is good. Not too loud too as we stayed at upper floor. Overall the hotel is comfortable.

Stayed in September 2025

The staff, the pool, the rooftop bar. All awesome.

Stayed in August 2025

My room is facing the front and the road is unbearable for me. I have to sleep with ear plugs. There are not many amenities around the hotels. Need to walk a bit and catch a train for shopping etc.

The hotel and the room are new. The staff are super friendly. The location is not bad with BTS stations nearby.

Stayed in December 2024

Very strict on the check-in and check-out times. The hotel should be more flexible with the check-in/check-out time to accommodate the hotel guests.

The room is clear and large in size. It s right next to the Knowledge Exchange Center, and there is a 7-Eleven a few steps way.

Stayed in December 2024

Rooms were on the smaller side. Hallways smelled like mildew a little

They were very nice. Rooms were clean

Stayed in November 2024

There was no wastebin in the room

Stayed in November 2024

The washroom is not cleanliness. It can easily spot out some mould from silicone sealant.

The staff is very nice and helpful. It's a good location which is very closed to the BTS station and convenience store.

Stayed in July 2024

The rooms around me were very loud, but that's not the hotel staff's fault, just inconsiderate guests screaming and playing music late at night.

Staff was great and so were the provided facility, doesn't have any fitness center unfortunately. Cafe attached to the hotel was great and nice to have a coffee to start the morning.

Stayed in July 2024

Should have more mirrors (there is just one in bathroom)

As expectation

Stayed in December 2023

Room could have an extra mirror (only 1 mirror at bathroom)

Very clean and comfy boutique hotel, very nice cafe at hotel serves nicd coffee and food.

Stayed in December 2023

Coffee could have been better, but behind the corner you have 'the dear bar' which has great coffee and croissants. Nice local business.

Extremely friendly and adorable staff. Very clean, amazing bed, pillows and soft sheets. Very nice spaceous room with terrace.

Stayed in December 2023

Unfortunately neither the hotel nor BOOKING.COM informed me that the hotel's IT had been "hacked". Before my arrival I recieved a message though the BOOKING.COM App asking me to reconfirm and re-enter my payment details. I did so, but luckily it seems my bank may have stopped the verifiaction code. I only found out when I asked asked the hotel staff after check in, and was told about the hacking and how someone had got access to the hotel's BOOKING.COM password. It was a couple of days after my check out that BOOKING.COM sent me a vaguely worded email about a "possible" problem. Sorry but its not good enough from the hotel nor BOOKING.COM

The hotel is new and clean and close to BTS station. We have stayed 3 times as it is close to where we need to be. But the price seems to be going to double in the near future

Stayed in August 2023

There was no teabags in the room so I called receptionist but housekeeper said she didn’t have any!!

Had a lovely healthy breakfast by the pool. Very comfortable and coffee also great

Stayed in August 2023

Exceptionally friendly staff with very clean rooms

Stayed in July 2023

Shampoo, conditioner and soap are low quality. Paper slippers were useless. They have a reed diffuser in the room which has a very strong scent and makes the room smell very weird. I placed mine outside the door. They do not allow a grace period for late check out. Most hotels give at least one hour free extension. They take a five hundred baht deposit and then automatically deducts the amount for your extension. Even if you extended just for one hour they will automatically deduct the minimum for 3 hours.

Hotel is very clean. Room looks very modern. They have a kettle, small refrigerator and hair dryer in the room. Big closet space. Many electric sockets. Towels, pillows and linen are good quality. Front desk staff and door men are helpful and some are conversant in English. BTS skytrain station is about 5 mins walk from the hotel. There is a restaurant at the lobby and a convenience store beside the hotel. The pool looks very inviting. Safe surroundings.

Stayed in July 2023

It's is next to a motor way, so if like me you are a light sleeper then some rooms are noisy. However the staff were very helpful in moving us to a quite room at the back.

New, clean, and helpful staff. Close to BTS station.

Stayed in July 2023

Location is not the best. No nearby restaurants late at night but food delivery is available.

Staff were super helpful above and beyond what's expected.

Stayed in June 2023

Strange mechanical noises (in the roof?) took a little getting used to when trying to sleep

Modern facility staffed with a friendly and helpful team.

Stayed in June 2023

Lighting in the bathroom is not the best. It's dark. Also, there are no mirrors in the room apart from the bathroom. The location of the hotel is not the best.

The staff was extremely good and the rooms are really big

Stayed in June 2023

good clean rooms with all necessary amenities, helpful staff

breakfast not included

Stayed in April 2023

Check in time took too long. Some spot of wall paper looks old n dirty.

Space is gd. Service is gd.

Stayed in April 2023

Dirty water in the pool, broken phone inside the room, bad place for ordering a taxi

Hotel design, comfortable rooms, friendly staff

Stayed in April 2023

found dirty spot on pillows

interior and air condition

Stayed in April 2023

Only breakfast options

Everything was perfect!! The staff was amazing couldn't ask for better staff... all amazing people... Hotel was very clean and comfortable, also swimming pool was good and clean.. We had an amazing stay , overall I put 9 instead of 10 only because the breakfast could be improved , we didn't book breakfast because was not attractive.. For the rest an amazing stay super recommended 👌!! Thank you cascade hotel team!!

Stayed in April 2023

none. i loved my stay at the property and will definitely come back

the convenience of its location. it was close to all the place we needed to go to. The restaurant has great food, the Pad Thai & Fried rice are a must try! the rooms are clean, the bathroom is comfortable and the staff are helpful and friendly.

Stayed in March 2023