Avery thing old

Near the beach

Stayed in September 2025

spa is good but a bit overpriced

Great for small children.

Stayed in August 2025

Every thing was perfect except the water scooters price

The swimming pool and the friendly staff and the hotel was modern and safe

Stayed in August 2025

The wind was blowing very hard from the front of the room.

Breakfast is very good with a variety choice. Excellent swimming pool, new and clean.

Stayed in July 2025

They are so friendly, especially Famui she was very kind and helpful

Stayed in July 2025

I ordered food the room and it never came. Was travelling with child had to grab food over

Almost everything

Stayed in June 2025

The resort communications through booking app message got ignored or delayed. Calling in the key if you need to reach out. On other hand I expect better welcoming for new guests when we arrived. Pool water was hot. Minibar was empty.

I am very happy and much appreciated for the Early Check in and late check out we had.

Stayed in July 2025

1. The baby cot was horrible. 2. The commode area could use an exhaust fan. 3. The railing in the balcony needs to be at least 6 more inches higher for keeps the kids safe.

1. Breakfast had a lot of variety. 2. Private beach for the hotel meant 24 hour access to the sea. 3. All sea facing rooms. 4. Attached balcony for an amazing view of the sea. 5. The swimming pool cum water park was a fun place for the whole family to enjoy. 6. The environment and crowd is very family friendly.

Stayed in June 2025

Food and services were ok .. poor room service .. beaches should be worked on to make it more scenic for a walk

Location and the interiors were great

Stayed in June 2025

Expensive deposit required for room (£400) without having a credit card

.Excellent location .Wonderful Staff .Awesome Room & Views

Stayed in June 2025

Price value

Pool, Water Park

Stayed in June 2025

The welcoming staff name of Pikul was very bad attitude and she was rudely dealing with us, i booked 3 rooms for 3 nights, she was giving us very bad customer service since we were coming from 7 hrs flight, i will definitely not going to stay again at the hotel because of that lady Pikul.

Property is great and clean and the water park are excellent.

Stayed in June 2025

Check in. Too hard

The pools

Stayed in June 2025

Zuru club was very old.

Stayed in June 2025

So so overpriced for a holiday weekend Breakfast wasn’t worth the price we paid

Lovely location and facilities

Stayed in March 2025

Breakfast restaurant, beach restourant looked more as casual dinning, expected better even it was not very bad, just they looked not like 5 stars, food was very average, also those restaurants were quite noisy.

Room was very good, Japanees restaurant, lobby, helpful staff

Stayed in April 2025

breakfast is below average, out of 9 days we ate 7 days outside. Mass food, no healthy options, not up to par. Sunbeds around pool need an upgrade

Rooms were outstanding and so was the staff. We really enjoyed the view of the balcony

Stayed in March 2025

Refrigerator was in bad condition (need to be replaced) and small ants in our daughters room was noticed

Location and attraction in the hotel

Stayed in April 2025

Kids club was in excellent condition and always kept clean

Stayed in February 2025

Too many people and breakfast is 3 star quality

Big selection of kids activities

Stayed in February 2025

Its not a real dislike, but the hotel could do with a curtesy bus to go up to the main road… we saw a few hotels around the area, did provide one… the staff didn’t take notice of the do not disturb sign.. which could of been embarrassing… and they knocked and walked in, even with the sign saying not too…

Cant fault the property, our room was beautiful, sea view, nice sun loungers out on the balcony.. tea and coffee supplied, small bottle of water daily.. the shower was so lovely, never a problem with the temperature.. the pool area is amazing, its clearly designed for kids, and it is worth taking the kids, so much to do, one thing that we weren’t happy was about, they blocked around £400 on our card, for damages, but it takes 14 days to be returned…

Stayed in February 2025

Nothing all well

Wonderful Breakfast, Comfortable rooms, and great beach and faclities

Stayed in January 2025

It is a busy hotel and there are still some communication issues in the organisation. Breakast format is changing but it needs delegation to ensure key items don't stay empty for a long time (eg juices, fruit). Egg station was very poor! Pricing of in-hotel restaurants is not correct as they were always empty. A pigeon infestation in the outside breakfast area, despite the staff shooing them away. A more aggressive solution is needed as the birds raid your table while you are away. Is this a health issue?

Refurbished rooms are nicely designed, clean and comfortable. Helpful staff with rapid response to requests (eg bottle opener, extra towels). Quick check in and luggage delivery. The Water Park is a fantastic extra for young children, also many organised activities.

Stayed in February 2025

Water in the lazy river was a bit cold, the water at the main pool was ok

Breakfast and dinner buffet

Stayed in January 2025