7.8

Reviews of Centara Life Maris Resort Jomtien This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Centra Maris Resort Jomtien, 20250 Jomtien Beach, Thailand

  • Chutinun

    Reviewed: September 4, 2025 · Stayed in June 2025

    Verified review
  • 3.0 Poor
    Krisadawut

    Reviewed: September 2, 2025 · Stayed in August 2025

    Verified review

    The pool looks great

    The building looks very old.That was a power outage, while I was in the elevator.

    Property response:

    Dear Khun Krisadawut, Thank you for your feedback. We're glad you enjoyed the staff service, cleanliness, and facilities. We sincerely apologize for the inconvenience caused by the power outage and any discomfort it may have caused. Your comments about the building's condition have been noted, and we will continue to improve to ensure a better experience for our guests.

    Dear Khun Krisadawut, Thank you for your feedback. We're glad you enjoyed the staff service, cleanliness, and facilities. We sincerely apologize for the inconvenience caused by the power outage and any discomfort it may have caused. Yo… Show more

    Centara Life Maris Resort Jomtien
    September 2, 2025
  • Jaffar

    Reviewed: August 31, 2025 · Stayed in July 2025

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  • Anonymous

    Reviewed: August 29, 2025 · Stayed in June 2025

    Verified review
  • John

    Reviewed: August 28, 2025 · Stayed in August 2025

    Verified review

    Nice swimming pool

    Location is far from the beach,rooms are dated and not very clean

    Property response:

    Dear Mr.John, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our swimming pool. We sincerely apologize that certain aspects of your stay did not meet your expectations, particularly the cleanliness and condition of the room, as well as the location. Your comments have been shared with the relevant teams for review and improvement. We truly value your input, as it helps us enhance the experience for all our guests. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

    Dear Mr.John, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our swimming pool. We sincerely apologize that certain aspects of your stay did not meet your expectations, particularly the clean… Show more

    Centara Life Maris Resort Jomtien
    August 29, 2025
  • Francesca

    Reviewed: August 27, 2025 · Stayed in August 2025

    Verified review

    Resort was very clean. Beds super comfortable. Staff very friendly. Nice and quiet.

    - Location not the best however shuttle bus ran every hour to the beach. Short walk to 7/11 and Tops Daily and self serve laundry. However, no foot paths. - Bolt app was handy to organise transport from the resort - Reflection pool bar was not staffed all the time which made it frustrating to order drinks. - bit further from central Jomtein than I expected but only a short drive.

    Property response:

    Dear Francesca, Thank you very much for sharing your feedback with us. We’re delighted to hear that you enjoyed your stay especially the cleanliness of the resort, the comfort of the beds, and the friendliness of our staff. It's also great to know that you appreciated the peaceful atmosphere and found the shuttle service and nearby conveniences helpful during your visit. We do appreciate your comments regarding the location, limited footpaths, and the availability of staff at the Reflection Pool Bar. Your feedback is important to us, and we’ll certainly look into ways we can improve the guest experience in those areas. We hope to have the pleasure of welcoming you back again in the future and we’ll do our best to make your next stay even more enjoyable.

    Dear Francesca, Thank you very much for sharing your feedback with us. We’re delighted to hear that you enjoyed your stay especially the cleanliness of the resort, the comfort of the beds, and the friendliness of our staff. It's also gr… Show more

    Centara Life Maris Resort Jomtien
    August 27, 2025
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  • Praiyalyn

    Reviewed: August 25, 2025 · Stayed in August 2025

    Verified review

    Service

    The air conditioning was locked to 18 degrees celsius, cannot adjust anything even cannot shut it down. Cold all night and got fever eventually. The hotel just said oh so sorry, that’s it. Like this happened to other guests before, and never want to fix it.

    Property response:

    Dear Praiyalyn, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the air conditioning issue and the discomfort you experienced during your stay. Your comments are very important to us, and we regret that our response did not meet your expectations. Please rest assured that we are addressing this matter with our team to prevent it from happening again. We appreciate your kind words regarding our service, and we hope to have the opportunity to welcome you back and provide a better experience in the future.

    Dear Praiyalyn, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the air conditioning issue and the discomfort you experienced during your stay. Your comments are very important t… Show more

    Centara Life Maris Resort Jomtien
    August 26, 2025
  • 7.0 Good
    Mohammed

    Reviewed: August 25, 2025 · Stayed in August 2025

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  • Nithidol

    Reviewed: August 25, 2025 · Stayed in August 2025

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  • 7.0 Good
    Piyawan

    Reviewed: August 21, 2025 · Stayed in August 2025

    Verified review

    Everything was good. Staff very nice

    Location is far from everything , you have to drive if you want go somewhere. Around hotel a lilttle bit dirty like no one care and clean , especially at Kids Club. Toys are so old and dirty. And in Kids Club and Breakfast area , the AC is too cold!!!

    Property response:

    Dear Khun Piyawan, Thank you for taking the time to share your experience with us. We’re glad to hear that overall, you had a good stay and that our staff made a positive impression on you. Your kind words are truly appreciated. We’re also grateful for your honest feedback regarding the cleanliness around the hotel, particularly at the Kids Club, as well as the temperature issues in both the Kids Club and breakfast area. We sincerely apologize for any discomfort this may have caused. Please rest assured that your comments have been shared with the relevant teams, and we will take immediate steps to address these concerns and ensure a more comfortable and hygienic environment for our guests especially our little ones. We hope to have the opportunity to welcome you and your family back again and provide an even better experience.

    Dear Khun Piyawan, Thank you for taking the time to share your experience with us. We’re glad to hear that overall, you had a good stay and that our staff made a positive impression on you. Your kind words are truly appreciated. We’re also … Show more

    Centara Life Maris Resort Jomtien
    August 21, 2025
  • Anonymous

    Reviewed: August 17, 2025 · Stayed in August 2025

    Verified review

    The bed it's always moving, Need improve the bed...

    Property response:

    Dear Valued Guest, Thank you very much for taking the time to share your feedback with us. We truly appreciate your high ratings for cleanliness and value for money, as well as your comments regarding our staff, location, facilities, and overall comfort. We sincerely apologize for the inconvenience caused by the bed during your stay. Your feedback is very important to us, and we will immediately look into the issue to ensure that improvements are made. Providing a comfortable and restful stay for all our guests is one of our top priorities, and your comments help us move closer to that goal. Once again, thank you for your valuable input. We hope to have the opportunity to welcome you back in the near future and provide you with an even better experience.

    Dear Valued Guest, Thank you very much for taking the time to share your feedback with us. We truly appreciate your high ratings for cleanliness and value for money, as well as your comments regarding our staff, location, facilities, and o… Show more

    Centara Life Maris Resort Jomtien
    August 17, 2025
  • Jerry

    Reviewed: August 14, 2025 · Stayed in August 2025

    Verified review

    The room was nicely decorated. The king bed very comfortable.

    Second floor room was pretty dark, especially compared to friends right above me on higher floors with much more sunlight. A dask/desk chair would have been nice to work at the table. Location is pretty far from anything walkable, but fine if that is what you are looking for.

    Property response:

    Dear Jerry, Thank you very much for sharing your feedback. We're pleased to hear that you enjoyed the room decor and found the king bed comfortable. We truly appreciate your comments regarding the lighting in the second-floor rooms and the suggestion for a desk chair — your input is valuable and will be shared with our team for future improvements. While our location offers a peaceful retreat, we understand it may not be ideal for guests seeking close proximity to shops or beachfront access. We hope to have the opportunity to welcome you again and provide an even more enjoyable stay.

    Dear Jerry, Thank you very much for sharing your feedback. We're pleased to hear that you enjoyed the room decor and found the king bed comfortable. We truly appreciate your comments regarding the lighting in the second-floor rooms and… Show more

    Centara Life Maris Resort Jomtien
    August 15, 2025
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  • Chaipidej

    Reviewed: August 13, 2025 · Stayed in August 2025

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  • Phillip

    Reviewed: August 13, 2025 · Stayed in August 2025

    Verified review

    This wasn’t the first time I stayed here, but it just seemed to me that the quality of food was dropping. Yesterday I went to the egg station; the chef filled up his egg holder with a big bowl of egg he had already wipped up earlier, but within the egg was tissue paper that someone probably put in the same bowl where the egg was. The chef continued to pick out the tissue paper with his fingers out of the egg and I could see he missed a few pieces; then continued to fill up the egg holder with that same tissue eggs. Just there and then I turned around and passed on the eggs.

    Property response:

    Dear Khun Phillip, Thank you for your feedback and for choosing to stay with us again. We sincerely apologize for the unpleasant experience at the egg station, which does not reflect our standards. The issue has been reported to the relevant team for immediate review and correction. We truly appreciate your valuable comments and hope to welcome you back with an improved experience.

    Dear Khun Phillip, Thank you for your feedback and for choosing to stay with us again. We sincerely apologize for the unpleasant experience at the egg station, which does not reflect our standards. The issue has been reported to the releva… Show more

    Centara Life Maris Resort Jomtien
    August 15, 2025
  • Siriyot

    Reviewed: August 12, 2025 · Stayed in August 2025

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  • 7.0 Good
    Grace

    Reviewed: August 11, 2025 · Stayed in August 2025

    Verified review

    The room itself

    The hallway to the room, especially on the ground floor not clean

    Property response:

    Dear Khun Grace, Thank you for your feedback. We’re glad to hear your thoughts about the room itself. We sincerely apologize for the cleanliness of the hallway, especially on the ground floor. We have shared your comments with our housekeeping team to ensure improvements are made. Your input is very helpful to us, and we appreciate you bringing this to our attention.

    Dear Khun Grace, Thank you for your feedback. We’re glad to hear your thoughts about the room itself. We sincerely apologize for the cleanliness of the hallway, especially on the ground floor. We have shared your comments with our housekee… Show more

    Centara Life Maris Resort Jomtien
    August 11, 2025
  • Aey

    Reviewed: August 4, 2025 · Stayed in August 2025

    Verified review
  • Sophia

    Reviewed: August 2, 2025 · Stayed in July 2025

    Verified review

    Clean, big, modern, breakfast was sensational, staff were very friendly, great facilities

    It was a bit far from everything

    Property response:

    Dear Khun Sophia, Thank you so much for your kind words! We're delighted to hear you enjoyed the room, breakfast, and our friendly staff. We appreciate your comment about the location and hope the peaceful atmosphere made up for the distance. Looking forward to welcoming you again!

    Dear Khun Sophia, Thank you so much for your kind words! We're delighted to hear you enjoyed the room, breakfast, and our friendly staff. We appreciate your comment about the location and hope the peaceful atmosphere made up for the di… Show more

    Centara Life Maris Resort Jomtien
    August 2, 2025
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  • Prawinee

    Reviewed: August 1, 2025 · Stayed in July 2025

    Verified review
  • Tejas

    Reviewed: July 26, 2025 · Stayed in July 2025

    Verified review

    Very clean and cozy place . Welcoming staff. Had a great time

    Not too many vegetarian options for food . Get yojr food if you eat only vegetarian or vegan

    Property response:

    Dear Mr.Tejas, Thank you very much for your kind words. We're delighted to hear that you found our place clean and cozy, and that our staff made you feel welcome. It’s wonderful to know you had a great time with us. We also truly appreciate your feedback regarding the vegetarian and vegan food options. We apologize for any inconvenience caused and will certainly take your suggestion into consideration as we strive to improve and cater to the diverse needs of all our guests. We hope to have the pleasure of welcoming you again in the future.

    Dear Mr.Tejas, Thank you very much for your kind words. We're delighted to hear that you found our place clean and cozy, and that our staff made you feel welcome. It’s wonderful to know you had a great time with us. We also truly appr… Show more

    Centara Life Maris Resort Jomtien
    July 27, 2025
  • Tejas

    Reviewed: July 25, 2025 · Stayed in July 2025

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  • Joelene

    Reviewed: July 24, 2025 · Stayed in July 2025

    Verified review

    The facilities where amazing and family friendly especially with young kids

    The room we had the first night did not have the aircon working the whole night. The compensation from the management team for me and my family not sleeping well on our first night due to aircon not working. The management should have done more as this issue caused us to loose a day of paid holiday. We were only given a small tray of fruit for the inconvenience caused

    Property response:

    Dear Mrs. Joelene, Thank you for taking the time to share your feedback. We're truly glad to hear that you found our facilities enjoyable and family-friendly. However, we sincerely apologize for the inconvenience you experienced with the air conditioning in your room on the first night. We completely understand how this affected your comfort and overall experience, and we're sorry that our initial gesture did not fully meet your expectations. Please be assured that your comments have been shared with our management team for review. We take such matters seriously and will look into how we can better handle similar situations in the future, including how we respond to service recovery. We hope to have the opportunity to welcome you and your family back again and provide you with the high standard of comfort and service that we aim for all our guests to enjoy. Warm regards, Hotel Management Team

    Dear Mrs. Joelene, Thank you for taking the time to share your feedback. We're truly glad to hear that you found our facilities enjoyable and family-friendly. However, we sincerely apologize for the inconvenience you experienced with … Show more

    Centara Life Maris Resort Jomtien
    July 25, 2025
  • Alexander

    Reviewed: July 24, 2025 · Stayed in July 2025

    Verified review
  • Kjell

    Reviewed: July 24, 2025 · Stayed in June 2025

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  • Kjell

    Reviewed: July 24, 2025 · Stayed in July 2025

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