7/10 Moo 2, Baan Khaolak, Thai Muang, Phang Nga, Khao Lak Beach, 82210 Khao Lak, Thailand
#106 of 121 hotels in Khao Lak
Guests' ChoiceBased on 152 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
8.8
Facilities
8.0
Staff
8.5
Value for money
7.8
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Salomé
BelgiumRooms and bathrooms could be renovated! It is just about details
The breakfast: international buffet with pancakes, pastries, noddles, eggs, cereals ! The pool (3 in Total !) The staff was very friendly Was there for songkran, had a fire show on the hotel beach Rooms are big, but a little bit old, it would be nice to have so renovations ! But otherwise, very nice place Perfect stay for family and couple
Stayed in April 2024
Reviewed: April 16, 2024
Salomé
BelgiumRooms are quite old, but they are big
The breakfast Beach Pool (x3)
Stayed in April 2024
Reviewed: April 12, 2024
Amy
United KingdomAlthough the beach was lovely, the water can be a little rough with a strong pull back. We found one of the front of house staff to be a little rude.
The location of the hotel is great. Our family room was big & very clean - our daily housekeeper was really lovely. The kids pool was great fun. The breakfast which was included was lovely too, a good variety of choices & the omlettes where great. The free shuttle bus to Bang Niang & Khao Lak Centre was a great added bonus too. We watched the fire show which was excellent.
Stayed in April 2024
Reviewed: April 6, 2024
Lenche
Hong KongHotel is a bit outdated . Pool was not very clean
Beach is beautiful ! We stayed in villa on the beach and loved it !
Stayed in April 2024
Reviewed: April 3, 2024
Patrick
AustraliaThe surf pool was working. The odd whooft of the septic system was unpleasant occasionally.
The breakfast was great, with plenty of variety and choice for both our tastes. Great foreshore location and got a free pool access upgrade. Most welcome treating even when arriving due to yet another Jetstar delay.
Stayed in March 2024
Reviewed: March 6, 2024
Aoibhe
IrelandThe bathrooms could have a been cleaner but no major issues.
The access to the beach, restaurant on the beach. The staff were very friendly and helpful.
Stayed in February 2024
Reviewed: March 6, 2024
Mark
JerseyBreakfast very disorganised, food not replaced and tables not cleared quickly. Had better food at lower quality hotels.
Stunning looks, right on the beach, great location with lots of local bars, restaurants right outside
Stayed in March 2024
Reviewed: February 23, 2024
Les
United KingdomLetting people put towels on bedchairs round pool for week and most time never turn up to use them,plus lazy guests leaving plates and glasses around pool expecting staff to pick up
Lots options on breakfast Great service by staff pick up and drop off suitcases staff round grounds and pool good
Stayed in February 2024
Reviewed: February 18, 2024
Monica
RomaniaWe didn’t like the fact that the cleaning was not done as it should. I have silently accepted for 3 days and the forth day I have asked the cleaning lady to come and see how she did the cleaning. The 5th day she didn’t even bother to come. And also the breakfast is the same everyday, the only difference is that they use the food remained from last dinner.
We liked the location, it is well positioned.
Stayed in February 2024
Reviewed: February 18, 2024
Peter
Singaporesteps to dining room too high
Stayed in February 2024
Reviewed: February 9, 2024
Malaika
DenmarkThe room was nice but some mild on the wall and a very dirty duvet in the cupboard.
Nice location. The beach was nice. Pool area we didn’t use much due to lack of space. Staff was really nice.
Stayed in February 2024
Reviewed: February 1, 2024
Katie
United KingdomWhen I booked it didn't give me the option to book breakfast included so we would have to purchase that daily which wouldn't be a problem however breakfast was around £15 each, local cafes don't open until 11am so theirs not much choice besides getting cereal and milk from the local shops and eating in your room if you don't want to pay £30+ for a family to have breakfast each day.
Great location, amazing swimming pools especially for my little one, kids activities and lots to do. Very helpful staff.
Stayed in January 2024
Reviewed: January 28, 2024
Graeme
AustraliaBathroom was dated with mould on blinds, chips in bath and the basin tap resembled a playstation controller joystick. Too many people at breakfast... Often struggled to get a table and often had to wait for food to be replenished (not always helped when certain guests heaped their plates with piles of bacon and croissants, half of which were smuggled into their bags)
Great location right on the beach... Loved the sunset drinks on swings and son loved the wave pool surfing.
Stayed in January 2024
Reviewed: January 25, 2024
Jennifer
SwedenNeeds renovation and cleaning. Unfriendly staff. Very expensive restaurant. Would have changed hotel if we stayed in the hotel and not the separate villa. Tried charging us twice for several things.
Located on a nice beach. Beach villas are very nicely located but expensive for what you get.
Stayed in January 2024
Reviewed: January 22, 2024
Sandra
GermanyFirst room AC machines outside of room very loud. Second room was also loud but from the people in the floor
Beach was not crowded but good vibes not too empty. Nice beach restaurants and massage spots. Breakfast was ok but nothing special. Sometimes too crowded.
Stayed in January 2024
Reviewed: January 1, 2024
Stuart
AustraliaExcellent buffet breakfast, plenty of Asian & Western choices, egg station, cereals & fruit, something for everyone.
Stayed in December 2023
Reviewed: December 30, 2023
Guinn
United KingdomThe Muay Thai Beginners class with teachers Rofen, Aoon, and Ju was excellent! It was a small class with just three attendees, right before the high season in Thailand. I attended with my mum. The teachers were very patient and helpful, focusing on the fundamentals and techniques since we had never tried Muay Thai before. They were able to cater to different fitness levels. In addition to the physical aspects, they also spoke about the meaning and history of Muay Thai, providing a brief introduction to Muay Boran. I highly recommend this class for any age group. The coaches were experienced, adept at teaching, and made the first-time experience very enjoyable. I would love to visit again! :)
Stayed in November 2023
Reviewed: December 25, 2023
Gregg
Singaporewe booked 2 rooms as a family but one room the bed frame is just a flat wood with no designs and the bathroom/toilet door woods that are old that needs to replace due to termite.
our two room have direct access to the pool, there are surfing activity that you can try and the staff was very helpful to give us some information and tips on how to surf board, even for first timer can try and recommended.
Stayed in December 2023
Reviewed: December 25, 2023
Ornawee
United States of AmericaA receptionist yelled at his clients. They tried to double charge for our stay. Bathroom water pressure is low.
Location
Stayed in December 2023
Reviewed: December 24, 2023
Rebecca
United KingdomThe breakfast was so packed, it was crazy we struggled to get a table and found that so many people staying wasted so much food by taking far too much, meaning the staff were working extra hard to get food out to fill the trays. The location wasn’t the best. There is only 1 road that had other restaurants and bars on, everything else was around 4-5km away
Fantastic kids pool. This hotel had by far the best kids pool we’ve ever had. The rooms were big and the balcony was lovely. Being on the beach was great and the sunsets were fantastic.
Stayed in December 2023
Reviewed: December 19, 2023
Christina
SingaporeWas initially given a corner room, it was quite dirty and loud from the a/c compressors. However, the staffs did were very understanding and accommodating to move to a better room.
The staffs were very welcoming and efficient. There were activities daily, the instructors at the flow rider were awesome.
Stayed in December 2023
Reviewed: December 8, 2023
Sandra
FranceThe bathroom was really outdated and was not like the one advertised online
Stayed in November 2023
Reviewed: November 17, 2023
Swati
United KingdomThe kids pool (reason we booked) was undergoing construction the whole of November, unfortunately didn’t state this anywhere til we arrived. The breakfast buffet gets raided no matter what time and many guests are rude and messy.
Lovely place with great staff. Great location with beach access, rooms always clean and lots of places to eat and shop nearby.
Stayed in November 2023
Reviewed: October 17, 2023
Benjamin
ThailandHad a great time here. Beautiful beach , comfy rooms, and friendly staff. Awesome stay!
Stayed in October 2023
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