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  5. Reviews of Lotus Pang Suan Kaew Hotel

Reviews of Lotus Pang Suan Kaew Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

21 Huay Kaew Road, T. Suthep, A. Muang, 50200 Chiang Mai, Thailand

#716 of 835 hotels in Chiang Mai

Guests' Choice

Review Score

Based on 193 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.7

  • Location

    7.4

  • Facilities

    7.2

  • Staff

    8.0

  • Value for money

    8.0

  • Free WiFi

    6.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 3, 2024

    6.0
    Not so good tourist hotel in Chiangmai.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Food (very limited choices, low quality breakfast and buffet dinners (available only on Monday and Thursday), leaky toilet and molded bath tub, old towels and torn carpets, the lack of a decent restaurant and a coffee shop, and not so friendly front desk staff.

    Spacious room with a mountain biew, swimming pool, and traditional wood work.

    Stayed in February 2024

  • Reviewed: January 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 3 nights

    Photos looks better than hotel is in real life (especially swimming pool). However I would stay in this hotel again.

    Staff was very nice. Location of hotel is good. It was a good value for money.

    Stayed in December 2023

  • Reviewed: November 29, 2023

    8.0
    Charming hotels of chiangmai
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit far from main Street,it used to be easy to catch the taxi but since the shopping mall in front of the hotel is closed it seems like staying in this hotel is out of reach. But you can use Grab to call a taxi to pick you up or rent a motorbike also an idea

    The charming hotels are decorated with Northern Thailand style, the hotel itself is old but well maintained,the room with the view of the mountain is impressive

    Stayed in November 2023

  • Reviewed: November 6, 2023

    8.0
    fair payment.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    quiet dark interior.

    room is wild. pool is clean.

    Stayed in November 2023

  • Reviewed: August 21, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    Seems like this hotel is in an area that has shut down, so there is an eerie, abandoned feel to this spot. I would have liked to explore more though.

    The pool area was very nice.

    Stayed in July 2023

  • Reviewed: August 2, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Rooms needed updating, air conditioning difficult to control and very loud, uncomfortable bed.

    Location, cleaners were meticulous making the dated rooms look better.

    Stayed in August 2023

  • Reviewed: July 30, 2023

    8.0
    11th floor views
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Although out dated, nothing was bad about the stay.

    The breakfast was ok, we skipped it one day and went out for breakfast, although more expensive (barely) it was better food, to be fair they are provided food for over 400 rooms when fully booked. The 11th floor pool view was great, the room was spacious. The room served our purposes and looked a bit outdated and is connected to what seems to be an abandoned mall/department store complex.

    Stayed in July 2023

  • Reviewed: July 29, 2023

    8.0
    except wifi and breakfast, I do not find anything sub-standard
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 1 night

    the wifi is slow and sometimes disconnect

    In-house breakfast was pretty much the only choice for me because people in Chiang Mai usually do not get up that early (I get up daily at around 7 am and have to eat by 8 otherwise, I feel really hungry and uncomfortable). But they only have one set price for breakfast, which is quite high, by Chiang Mai standards; breakfast is OK given its pretty-high price.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is a little out of town, so you need a Grab to go everywhere.

    The pool, breakfast

    Stayed in July 2023

  • Reviewed: May 2, 2023

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    the rooms are really dated but the work as a hotel room still, can’t really complain too much about the place

    convenient and good value for money, pay for what you get really

    Stayed in March 2023

  • Reviewed: April 7, 2023

    7.0
    Good value option in Chiang Mai
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location - too far to walk to old town (no prob tho if u have Grab app which always got quick cabs at low cost), No coffee/tea in room, no shower gel only soap and shampoo.

    Big room, great bed, good value, nice pool.

    Stayed in April 2023

  • Reviewed: March 28, 2023

    7.0
    Good
    • Solo traveler
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was nothing that was out of place during my stay.

    Overall it was a comfortable stay

    Stayed in March 2023

  • Reviewed: March 26, 2023

    8.0
    A bigger than expected hotel. Old but very quiet location. No traffic noise. Peaceful sleep.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    The first room we we given was unacceptable because of the overpowering cigar smell in the room. But on request we were given another room.

    A nice view from our high floor over Doi Stueo.

    Stayed in February 2023

  • Reviewed: March 21, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very hard beds and the A/C was so loud I hardly got any sleep.

    Brilliant pool, excellent breakfast, beautiful decoration.

    Stayed in March 2023

  • Reviewed: March 19, 2023

    8.0
    recommend if price is good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    no hot water! lifts takes ages

    hotel is huge and very nice.

    Stayed in February 2023

  • Reviewed: March 13, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The Rooms needs renovation

    Pool

    Stayed in March 2023

  • Reviewed: March 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 12 nights
    • Submitted from a mobile device

    1) Hotel is very old. 2) Not enough elevators for such a big hotel.

    1) Best price / value ratio. 2) Big swimming pool 3) staff and cleaning

    Stayed in March 2023

  • Reviewed: March 1, 2023

    8.0
    Nice stay with a great room
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nowhere on site to fill up or buy additional water bottles

    Our room with a floor to ceiling view of the city was incredible. The pool was great, and breakfast was good. Good location, about 15 minute walk to the night market and the cafes/restaurants hub, with lots of places to eat even closer

    Stayed in February 2023

  • Reviewed: February 28, 2023

    8.0
    Very enjoyable and affordable.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The beds need a softer mattress pad.

    Stayed in February 2023

  • Reviewed: February 26, 2023

    7.0
    good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    kettle in room not point made you buy tea so waste of time putting tea facilities as no tea no sugar or coffee when asked for some told to go to restraunt and buy tea when kettle in the room wast of time I drink a lot of tea about 4 cups as soon as I wake up so disappointing having to go restraunt to buy them so had to in the end buy from shop so should not sdvertise tea facilities x

    goid

    Stayed in February 2023

  • Reviewed: February 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This time the staff weren't great front desk weren't very organised and the woman at breakfast kept trying to charge for breakfast when 4 of the group had breakfast pre booked.

    Third time we stayed during the trip, location, room and pool were great.

    Stayed in February 2023

  • Reviewed: February 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough lifts

    Room,location and breakfast.

    Stayed in February 2023

  • Reviewed: February 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lifts took ages and not enough only 2 out of 3 worked.

    Good location, comfortable rooms and breakfast was good.

    Stayed in January 2023

  • Reviewed: February 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The music in the hall you hear it on the room and the electricity point were not working if you were out of the room so we could not charge all of our mobile devices.

    good gym, nice pool and location

    Stayed in February 2023

Showing 1 - 25

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