21 Huay Kaew Road, T. Suthep, A. Muang, 50200 Chiang Mai, Thailand
#716 of 835 hotels in Chiang Mai
Guests' ChoiceBased on 193 hotel reviews
7.2Cleanliness
7.5
Comfort
7.7
Location
7.4
Facilities
7.2
Staff
8.0
Value for money
8.0
Free WiFi
6.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 3, 2024
Rameshbahadur
United KingdomFood (very limited choices, low quality breakfast and buffet dinners (available only on Monday and Thursday), leaky toilet and molded bath tub, old towels and torn carpets, the lack of a decent restaurant and a coffee shop, and not so friendly front desk staff.
Spacious room with a mountain biew, swimming pool, and traditional wood work.
Stayed in February 2024
Reviewed: January 8, 2024
Justyna
GermanyPhotos looks better than hotel is in real life (especially swimming pool). However I would stay in this hotel again.
Staff was very nice. Location of hotel is good. It was a good value for money.
Stayed in December 2023
Reviewed: November 29, 2023
S
NetherlandsA bit far from main Street,it used to be easy to catch the taxi but since the shopping mall in front of the hotel is closed it seems like staying in this hotel is out of reach. But you can use Grab to call a taxi to pick you up or rent a motorbike also an idea
The charming hotels are decorated with Northern Thailand style, the hotel itself is old but well maintained,the room with the view of the mountain is impressive
Stayed in November 2023
Reviewed: November 6, 2023
Nimitdee
Thailandquiet dark interior.
room is wild. pool is clean.
Stayed in November 2023
Reviewed: August 21, 2023
Dennis
United States of AmericaSeems like this hotel is in an area that has shut down, so there is an eerie, abandoned feel to this spot. I would have liked to explore more though.
The pool area was very nice.
Stayed in July 2023
Reviewed: August 2, 2023
Helen
United KingdomRooms needed updating, air conditioning difficult to control and very loud, uncomfortable bed.
Location, cleaners were meticulous making the dated rooms look better.
Stayed in August 2023
Reviewed: July 30, 2023
Dennis
United States of AmericaAlthough out dated, nothing was bad about the stay.
The breakfast was ok, we skipped it one day and went out for breakfast, although more expensive (barely) it was better food, to be fair they are provided food for over 400 rooms when fully booked. The 11th floor pool view was great, the room was spacious. The room served our purposes and looked a bit outdated and is connected to what seems to be an abandoned mall/department store complex.
Stayed in July 2023
Reviewed: July 29, 2023
Lei
Hong Kongthe wifi is slow and sometimes disconnect
In-house breakfast was pretty much the only choice for me because people in Chiang Mai usually do not get up that early (I get up daily at around 7 am and have to eat by 8 otherwise, I feel really hungry and uncomfortable). But they only have one set price for breakfast, which is quite high, by Chiang Mai standards; breakfast is OK given its pretty-high price.
Stayed in July 2023
Reviewed: July 13, 2023
Sanja
SloveniaThe location is a little out of town, so you need a Grab to go everywhere.
The pool, breakfast
Stayed in July 2023
Reviewed: May 2, 2023
Louis
United Kingdomthe rooms are really dated but the work as a hotel room still, can’t really complain too much about the place
convenient and good value for money, pay for what you get really
Stayed in March 2023
Reviewed: April 7, 2023
Andrew
United KingdomLocation - too far to walk to old town (no prob tho if u have Grab app which always got quick cabs at low cost), No coffee/tea in room, no shower gel only soap and shampoo.
Big room, great bed, good value, nice pool.
Stayed in April 2023
Reviewed: March 28, 2023
Marcus
United KingdomThere was nothing that was out of place during my stay.
Overall it was a comfortable stay
Stayed in March 2023
Reviewed: March 26, 2023
Patraporn
ThailandThe first room we we given was unacceptable because of the overpowering cigar smell in the room. But on request we were given another room.
A nice view from our high floor over Doi Stueo.
Stayed in February 2023
Reviewed: March 21, 2023
Alex
United KingdomVery hard beds and the A/C was so loud I hardly got any sleep.
Brilliant pool, excellent breakfast, beautiful decoration.
Stayed in March 2023
Reviewed: March 19, 2023
Kyle
United Kingdomno hot water! lifts takes ages
hotel is huge and very nice.
Stayed in February 2023
Reviewed: March 13, 2023
Weibel
ThailandThe Rooms needs renovation
Pool
Stayed in March 2023
Reviewed: March 11, 2023
Chzhen
Russia1) Hotel is very old. 2) Not enough elevators for such a big hotel.
1) Best price / value ratio. 2) Big swimming pool 3) staff and cleaning
Stayed in March 2023
Reviewed: March 1, 2023
Steph
AustraliaThere was nowhere on site to fill up or buy additional water bottles
Our room with a floor to ceiling view of the city was incredible. The pool was great, and breakfast was good. Good location, about 15 minute walk to the night market and the cafes/restaurants hub, with lots of places to eat even closer
Stayed in February 2023
Reviewed: February 28, 2023
Irene
ThailandThe beds need a softer mattress pad.
Stayed in February 2023
Reviewed: February 26, 2023
Maria
United Kingdomkettle in room not point made you buy tea so waste of time putting tea facilities as no tea no sugar or coffee when asked for some told to go to restraunt and buy tea when kettle in the room wast of time I drink a lot of tea about 4 cups as soon as I wake up so disappointing having to go restraunt to buy them so had to in the end buy from shop so should not sdvertise tea facilities x
goid
Stayed in February 2023
Reviewed: February 26, 2023
David
United KingdomThis time the staff weren't great front desk weren't very organised and the woman at breakfast kept trying to charge for breakfast when 4 of the group had breakfast pre booked.
Third time we stayed during the trip, location, room and pool were great.
Stayed in February 2023
Reviewed: February 26, 2023
David
United KingdomNot enough lifts
Room,location and breakfast.
Stayed in February 2023
Reviewed: February 26, 2023
David
United KingdomLifts took ages and not enough only 2 out of 3 worked.
Good location, comfortable rooms and breakfast was good.
Stayed in January 2023
Reviewed: February 26, 2023
Maud
NetherlandsThe music in the hall you hear it on the room and the electricity point were not working if you were out of the room so we could not charge all of our mobile devices.
good gym, nice pool and location
Stayed in February 2023
Linthicum Heights, USA
Stornoway, UK
Ilha do Mel, Brazil
Waberthwaite, UK
Settimo Vittone, Italy
Mumbai, India
Amritsar, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content