Very good location in midle of patong

Stayed in April 2024

Gym not functional. No power in my room in the last 1 hour of check out.

New hotel. Location is great. Very friendly staff

Stayed in April 2024

There was some ongoing constructions which was quite inconvenient but not a major issue. Housekeeping was not very good as the hotel was busy we struggled to get our room to be cleaned daily.

The location is perfect if you want to be in the centre. It’s connected directly to the mall which makes it easy to get food, groceries or anything else. The room is tidy and clean.

Stayed in February 2024

Tim the intern service, facility, room and location right on top of a mall

Stayed in April 2024

Hotel being new, some things were not working right but the service department fixed them immediately

It was very good, we went when the hotel had just opened, so staff were still new and excited to work

Stayed in January 2024

Nothing

The staff were amazing

Stayed in March 2024

Nothing. It was perfect

Everything is brand new the whole place has been renovated to the absolute 10’s. I am honestly in shock about how amazing the whole experience was. I will come back and tell everyone about this

Stayed in March 2024

Perfect facility and staff. Everything was great.

Stayed in March 2024

Hotel is still under renovation and is under staffed. Many workers are under trained and many hotel services are not available. Traffic in and out of the hotel is terrible, it is right next to the busiest part of Patong. I stayed in the room with a garden outside the front door and a yard outside the room. Area is full of mosquitos ! I got bitten 9 times within 1 hours of my arrival and they hide behind the curtains and under the bed. I think they are getting in from under the door or coming in from the yard. I ask housing to do something about it BUT it did not improve on second day. Noise insulation was poor. Its a newly renovated hotel so the bed side of the wall have steel panels. However the TV side is regular wall and I can hear Japanese tourists talk next door very clearly. He was just having a chat with his friend. This hotel is next to Bangla road and if any guests have 'friends' over, I don't think the wall will block anything. The hotel is newly renovated but I think the plumbing is old. Our toilet blocked everyday and water supply to the toilet was intermittent.

Hotel is newly renovated and location is excellent. It is part of a large mall that has supermarkets and restaurants that is right next to Bangla road, the heart of Patong. Everything is within walking distance. The room has AI assistant that helps to control everything, very convenient. The price is excellent for the size of the room and the location.

Stayed in February 2024

Nothing

It is new hotel clean the stuff friendly was enjoyable time. I will visit again for sure and i highly recommend

Stayed in March 2024

Unfortunately very unpolite Chinese guests in the Hotel. At the pool area and in the lobby they were loud and unrespectful.

Very clean very comfortable, good service.

Stayed in February 2024

Swimming pool too crowded. No gym. Breakfast can be crowded too but manageable by efficient staffs. Breakfast is good. Room sound proof not the best cos still can hear some working / renovating noise even past midnight n next door children playing n talking late night. But all will eventually quiet.

Location. New n clean. Efficient. Access connect to jungceylon malls.

Stayed in February 2024

Nil.

Perfect location and the staff were very friendly and so amazing to deal with. Big thanks to Mr. Oat 🙏 and the receptionist desk.

Stayed in February 2024

I was a little upset the lack of a gym ((( only this factor made me upset.

Everything was wonderful! Breakfast, location, room and other things were excellent!!!

Stayed in January 2024

Amazing modern hotel! Rooms are great, with everything you need. I stayed in room 2536 and it was extremely quiet. The rooms have double doors to make sure all the noise is blocked out. The staff are very friendly and professional in their service. Breakfast was great, with a variety of foods, juices, tea and coffee. Location is great, very central to everything. 10/10 recommend.

Stayed in January 2024

That I couldn’t stay longer!

The staff are exceptionally kind and helpful. You will always be greeted as they walk past and they’ll happily assist with any enquiry you may have. The value for money is unmatched compared to the other hotels in Patong I stayed at

Stayed in January 2024

New building, everything was comfortable and new. Very friendly staff. Amazing breakfast. Excellent location. Nice swimming pool. 👌👌👌

Stayed in January 2024

- The number of staff is very small - The elevator in the second building needs ventilation - The distance from the hotel entrance to the rooms in the second building is long and requires changing the elevator - There is no entrance to the mall from inside the lobby.. it was closed

- The Location - The staff were helpful, friendly and nice despite their small number - The overall appearance of the hotel design is beautiful and elegant

Stayed in February 2024

Too noisy.. the construction work will start after 10PM till 5 AM. You will hear drilling noise !! When we requested to change the room they refused!!

Location

Stayed in February 2024

No respect for guests During the night there was a continuous noise of work and hammers During the day the drills We left early

The central location and close to the shopping center

Stayed in February 2024

There was construction happening at 2AM? I was woken up by drilling and hammering repeatedly. I was located in the far wing and I don't know why there was construction at that time. Plus noise really carries in the stairwell / corridors, I did not sleep well at all. The water pressure in the shower was also very poor.

The staff are really nice and friendly.

Stayed in February 2024

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Stayed in April 2024

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Stayed in February 2024

There are no comments available for this review

Stayed in April 2024