Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Novotel Bangkok Bangna 4 stars

333 Moo 6, Srinakarin Road, Nongbon, Pravet, Bangkok, 10250 Bangna, Thailand

#12 of 29 hotels in Bangna

Guests' Choice

Review score

Based on 205 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.5

  • Location

    6.8

  • Facilities

    7.4

  • Staff

    8.2

  • Value for money

    6.9

  • Free WiFi

    7.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 75

  • Reviewed: 5 May 2018

    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    I hope they will take good about the smell in each room after the house keeping

    It's good it's nice but u can go to the hotel from 1 direction. Also they should drop the price little bit instead of 3800 to 3200 or 3000

    Stayed in May 2018

  • Reviewed: 30 April 2018

    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Smoking area outside st the foyer. I would also like to sit there for fresh air while I wait for my taxi but there’s smoker all the time. Smoking area should be somewhere at the back where none-smoker doesn’t have to get secondhand smoking while we wait for taxis or transport.

    Restaurant staff is very helpful. Nothing is too much to ask.

    Stayed in April 2018

  • Reviewed: 6 February 2018

    • Business trip
    • Group
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms smell mouldy, probably due to ventilation system. Entrance to the hotel was flooded after short period of heavy rain, and so many guests were stuck in the hotel lobby!

    Stayed in February 2018

  • Reviewed: 5 January 2018

    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Not so near to Bangkok Airport as expected. Not many shops around the hotel.

    Spacious, quiet room, clean towels, full set of toiletries. Lunch is good.

    Stayed in December 2017

  • Reviewed: 5 January 2018

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room older style than last time stayed there in October 2017 , was a refurbished room in 8th floor , but room very comfortable and quiet . Shower leaked to floor and was reported to reception Although Restaurant is good , service Was slow to start but Got better ..

    Staff friendly, room in higher floor but was older But comfortable. Food and restaurant good This hotel quite good to access airport and fairly close to Bangkok main centre Typically 300 baht taxi ride

    Stayed in January 2018

  • Reviewed: 19 December 2017

    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Service in the restaurant was slow. The shower in the room was lukewarm. Checkout was not smooth.

    The welcome and upgrade was lovely, the room good, clean and beds were very comfortable. Food was good in the restaurant.

    Stayed in December 2017

  • Reviewed: 14 December 2017

    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 6 nights

    Bed very comfortable Water pressure very good & aircon system was good . Not much choice for food especially for muslim travellers. To consider halal food Location far from nearest shopping , restaurants

    Stayed in December 2017

  • Reviewed: 11 December 2017

    • Family with young children
    • Executive King Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff are very much willing to serve, just they don't understand what you are talking about. The room service messed up my order several times. Eventually I gave up and took whatever they gave me. The room I had was really small, I booked a executive room, supposedly to be bigger than the standard room. The nearest shop is a convenient store called "jiffy" which located in a gas station. Nothing really around.

    The breakfast is nice for a 4stars hotel. Service is pretty good as well.

    Stayed in December 2017

  • Reviewed: 6 December 2017

    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night

    turned up early morning instead of check in time but they made room available for an extra charge which was great - quick check in which helped after a long flight

    Stayed in November 2017

  • Reviewed: 3 November 2017

    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    other than location. ataff jave to stay there to understand what guest experience.

    only location. if comparable one is available, do not choose next time.

    Stayed in November 2017

  • Reviewed: 18 October 2017

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Coffee service at breakfast perhaps a little slow. But follow up good , With take away cappuccino which was also very good

    Service very good , staff helpful. Refurbished and is very nice includong the room and floors. Extremely comfortable bed. Good gym. Had a change of plan and stayed one extra night, booked at hotel for last minute change of plan . Main Restaurant very good also recommend it . Had the best Pork steak I have ever tried at one of the meals , buffet recommend, quiet understated service, and staff at dinner ready to help with anything. Cook /chef for breakfast makes awesome omelettes . Evening bar service very good also . Used front desk for some copying And scanning etc. very good help no fuss service particularly from reception today 18/10. Very clean and great service cleaning the room. Place was spotless. Probably worth the little extra travel to'stay there. 300 baht taxi ride (about $12 AUD) incl tolls and tip to Sukhumvit city area. 200 baht (about $8AUD) including tip. Bargaining using meter of course . From Int'l airport. Need to add a very good happy face to Your survey .

    Stayed in October 2017

  • Reviewed: 15 October 2017

    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Rainfall shower in room didn’t work but alternative shower did. Traffic to BITEC can be very busy, avoid rush hour times where possible.

    Very friendly staff and the addition of the Oktoberfest evening made travelling alone a lot easier

    Stayed in September 2017

  • Reviewed: 12 October 2017

    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    The room was a little dated however that did not pose a problem for me

    The staff were exceptionally helpful courteous and willing to assist with all my requirements. The Hotel was close to where I needed to be and it was a pleasure to stay at the facility.

    Stayed in October 2017

  • Reviewed: 8 September 2017

    • Business trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    During our stay there was renovation work going on. It was a bit noisy.

    Good business hotel close to Bitec and Mega Bangna shopping mall. Nice staff and professional service. Great breakfast. Outstanding room.

    Stayed in September 2017

  • Reviewed: 7 September 2017

    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights

    The TV channels have definitely been downgraded. There was a good array of international entertainment, sports and news channels before, but this time there was a much smaller selection of TV channels to choose from which was really quite disappointing - not much to do after I dropped my kids back at their mum's.

    This is a hotel that I have used for many years, primarily as my ex-wife lives down the road from here and I use the hotel when I go to see my kids. The hotel has undergone some refurbishment and the rooms that I had on the 11th floor was new. Very nice and modern decor! The staff were friendly as always and my sons and I enjoyed the buffet dinner, on past occasions we have had great Japanese and Chinese food here too. The bar is quiet but has sports channels that the rooms do not have access to.

    Stayed in September 2017

  • Reviewed: 3 June 2017

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Internet is horrible on last 4 visits, might be government efforts to manage or control, as it is much more like China than before.

    Expectations matched experience.

    Stayed in June 2017

  • Reviewed: 9 May 2017

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    The property was a bit old and not at the level I expected of a Novotel. The breakfast was poor and the sausages undercooked. The room was small and over-priced even with a a discount. The staff also seemed to be miserable. under-occupied and had the feeling of a ghost hotel. We stayed two nights and in the morning of the second day, unanounced building work started up. I complained and received a full refund for the night - to the management's credit.

    I was disappointed with this hotel - see below.

    Stayed in May 2017

  • Reviewed: 29 April 2017

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights

    The air-con was not working properly, the room was very hot, the room is facing west to get the HOT tropical sun, so the room was not comfy. Another point is the hotel floors below are going thru renovation with ear-deafening noise.

    Meets Basic needs of a traveler. It has a gym and massage service, easy to get to BKK airport to beat the Bangkok traffic.

    Stayed in April 2017

  • Reviewed: 22 April 2017

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Newly renovated room is clean, comfortable and cosy. Some renovation is still in progress but we've been informed about it and it's for betterment of guests. It's important they attend the upkeep newly renovated rooms regularly.

    Stayed in April 2017

  • Reviewed: 23 March 2017

    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 4 nights

    The rooms were small and could be spacious for long staying business travellers like me.

    The location of the Hotel was perfect to visit BITEC. Hotel serves Indian food which was the bonus.

    Stayed in March 2017

  • Reviewed: 6 March 2017

    • Group
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff at the lobby coffee shop were not friendly at all. The rooms were too cold and there was not thermostat so take a jumper. A wedding party by the pool on Saturday night was extremely loud. And kept going after 10pm, when we were promised it would be finished.

    Mostly, the staff were very friendly and helpful. Nice clean rooms. Efficient check in and out.

    Stayed in March 2017

  • Reviewed: 29 December 2016

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Quite an old hotel , location is not ideal for those who travel for leisure, a bit far from the skytrain, not really located in the central of the city

    Very attentive and helpful staff, clean and comfy bed

    Stayed in December 2016

  • Reviewed: 28 June 2016

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    Actually-am not complaining or didn't like anything. its a decent hotel but location is not really accessible without taxi/cab. Rooms were ok.

    Staff were really nice- spoke well & joked. I feel they were eager to communicate and pleasant.

    Stayed in June 2016

  • Reviewed: 19 June 2018

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are bit old but renovation on going

    Very near to Suvarnabhumi Airport. Excellent staff. Cooperative.

    Stayed in June 2018

  • Reviewed: 4 June 2018

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very good breakfast, good experience.

    Stayed in June 2018

  • Reviewed: 17 May 2018

    • Business trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Fridge temperature no where cool enough

    Amenities and friendly staff

    Stayed in May 2018

  • Reviewed: 23 March 2018

    • Leisure trip
    • Solo traveller
    • Executive King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in March 2018

  • Reviewed: 4 March 2018

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    drling construction on the top of my room .

    Stayed in February 2018

  • Reviewed: 1 March 2018

    • Business trip
    • Group
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The hot water was not working and tv switched off automatically.

    The staff were friendly

    Stayed in February 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room smaller than other visits to Novotel.

    Close to airport. Usual service from Novotel

    Stayed in February 2018

  • Reviewed: 11 February 2018

    • Business trip
    • Group
    • Executive King Room
    • Stayed 4 nights
    • Submitted via mobile

    Bad service

    Stayed in February 2018

  • Reviewed: 1 January 2018

    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms updated, nothing else is.

    Clean hotel between the city and airport if you need an in betweener.

    Stayed in December 2017

  • Reviewed: 24 December 2017

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Nothing

    Clean & comfortable room with nice breakfast and the excellent services by staffs.

    Stayed in December 2017

  • Reviewed: 14 December 2017

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    The showers were just dripping... Not good at all... Definitely expect better.

    Stayed in December 2017

  • Reviewed: 30 November 2017

    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    Pillows were too soft for me but my daughter loved them - a choice would be good.

    Friendly restaurant staff, room renovation to a good standard.

    Stayed in November 2017

  • Reviewed: 26 November 2017

    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff are all friendly. Restaurant is not bad. Value for money.

    Stayed in November 2017

  • Reviewed: 20 November 2017

    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very inconvenient to Airport, inconsistent with their advertising

    Stayed in November 2017

  • Reviewed: 19 November 2017

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    Outdated room and facility Not clean Not value for money

    Nothing

    Stayed in November 2017

  • Reviewed: 4 November 2017

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    WIFI speed and quality was not good.

    staff was quite helpful and professional; good fitness center

    Stayed in November 2017

  • Reviewed: 23 October 2017

    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    far away from down town

    Stayed in October 2017

  • Reviewed: 12 October 2017

    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Look old, elevator looks like coffin, mini bar toooooooooo ecpensive than other hotel.

    Near by my working area

    Stayed in October 2017

  • Reviewed: 29 September 2017

    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room very nice &clean ,Staff very Friendly

    Stayed in September 2017

  • Reviewed: 26 September 2017

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights

    Pool side was too small and shabby compare to size of hotel.

    Stayed in September 2017

  • Reviewed: 12 September 2017

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 5 nights

    Really i don't like this hotel

    Stayed in September 2017

  • Reviewed: 10 September 2017

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Food varieties for breakfast.should serve more chicken type dishes than pork. Not many choice for non pork eaters

    Service

    Stayed in September 2017

  • Reviewed: 9 September 2017

    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water... and breakfast was mostly fish and pork... I am allergic to fish and don't eat pork by faith

    Comfy bed

    Stayed in September 2017

  • Reviewed: 16 June 2017

    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noise at air conditioner was very terrible. Parking very bad.

    Location

    Stayed in June 2017

  • Reviewed: 9 June 2017

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    shower water not hot at all

    Clean and quiet

    Stayed in June 2017

  • Reviewed: 28 April 2017

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Away from Centre of City and some landmarks

    Nice Hotel close to the Airport and Major Shopping Centres

    Stayed in April 2017

  • Reviewed: 12 April 2017

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 5 nights

    Friendly staff

    Stayed in March 2017

  • Reviewed: 27 March 2017

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Fanns inget alls att klaga på👍

    Allt var perfekt,otroligt trevlig personal,ett stort + personalen på hotellet kunde bra engelska👍

    Stayed in March 2017

  • Reviewed: 20 March 2017

    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 5 nights

    Very expensive late check-out

    Good staff, very close to BITEC

    Stayed in March 2017

  • Reviewed: 19 February 2017

    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Comfy bed and room with new renovation!

    Stayed in February 2017

  • Reviewed: 18 December 2016

    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Indian food and slippers not available

    Cleanliness and staff friendliness

    Stayed in December 2016

  • Reviewed: 6 December 2016

    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were in need of attention. Plug sockets difficult to locate and the King bed not very soft

    Staff were helpful and friendly.

    Stayed in December 2016

  • Reviewed: 5 December 2016

    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything is good for us.

    The service and the value for money.

    Stayed in December 2016

  • Reviewed: 10 October 2016

    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fine

    Stayed in October 2016

  • Reviewed: 9 October 2016

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Room shower only has a fixed rain shower head, needs flexi shower head as well. DVD Players should be in all rooms.

    Good breakfast, clean rooms

    Stayed in October 2016

  • Reviewed: 26 September 2016

    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Old room interior

    Stayed in September 2016

  • Reviewed: 25 September 2016

    • Family with older children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    People they're very helpful.

    Stayed in September 2016

  • Reviewed: 22 September 2016

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No menu in the room

    Food was good - quiet

    Stayed in September 2016

  • Reviewed: 10 September 2016

    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    They charged us 100 Baht for an empty laundry bag which is ridiculous... who does that !!

    Stayed in August 2016

  • Reviewed: 8 September 2016

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Front staff.. Japanes guy.... His face like a i was asking to stay free...

    Room

    Stayed in September 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Internet connection in the room did not work.

    Good price for this location. Also convenient for shopping malls and airport.

    Stayed in August 2016

  • Reviewed: 5 August 2016

    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room in old state and bathroom not clean

    Breakfast is good

    Stayed in August 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good hotel very clean and great service . Very happy I stayed

    Stayed in August 2016

  • Reviewed: 11 July 2016

    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Filthy dirty and smelly carpets in room, reception and corridors. more 2 star than 4

    Stayed in July 2016

  • Reviewed: 7 July 2016

    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night

    really many Chinese tours! location is not convenient without own transport

    nice polite staff

    Stayed in July 2016

  • Reviewed: 5 July 2016

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    not very accessible without own transport

    nice staff. good internet.

    Stayed in July 2016

  • Reviewed: 2 July 2016

    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Not enough to do in hotel.

    great breakfast buffet.

    Stayed in June 2016

  • Reviewed: 26 June 2016

    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Deco were very old. Bed not comfotable

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 May 2016

    • Leisure trip
    • Solo traveller

    There was a lack of TV channels for such a nice room.

    The bathroom was amazing, Separate spaces for toilet, sink and shower in one combined space. Plus the window in the shower with the push button blinds.

  • Reviewed: 26 February 2016

    • Leisure trip
    • Couple

    Rooms a little dated, especially bathrooms. No DVD player in rooms unless you upgrade at 2000+ baht a night. Sweet (candy) machines in the foyer.

    Breakfast Staff courteous

  • Reviewed: 24 February 2016

    • Business trip
    • Solo traveller

    Frequent guest here. No complaints. Restaurants are excellent, especially Chinese option. The bar is nice to hang out and get a little work done on the laptop.

  • Reviewed: 22 January 2016

    • Leisure trip
    • Solo traveller

    Every time I get into my room, the TV automatically got turned on. Very annoying. There is no hot water to take a shower. At most lukewarm. I was freezing. The weather in January in Thailand is quite cool, plus the air-con. The hotel shuttle runs at a peculiar time schedule.

    I was told it's a 3 to 4 star hotel but it has everything a 5 star hotel offers. It is good value for money : spa, gym, pool, massage, a cafe, buffet and Chinese restaurants. If I am allowed to put down cost: It is less than 6USD to get you to the airport by taxi.Very convenient.

There are also 55 reviews without text. These impact the overall review score.

Showing 1 - 75

Browse Novotel Bangkok Bangna traveller photo gallery

Guests also reviewed these properties: