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Reviews of PP Erawan Palms Resort- SHA Extra Plus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

45/9 Moo 8 ,Leamtong Beach, Koh Phi Phi, 81000 Phi Phi Islands, Thailand

#29 of 106 hotels in Phi Phi Islands

Guests' Choice

Review Score

Based on 149 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    9.1

  • Value for money

    7.7

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 16, 2024

    9.0
    Great place to visit, loved it
    • Leisure trip
    • Couple
    • Superior Garden Bungalow
    • Stayed 2 nights

    We tried one of the restaurants on the beach and it was not really good. First of all it took a long time for the food to arrive. 2ndly, they had a "Greek salad" that was anything but Greek. it didn't have feta/haloumi cheese or olives it did have chicken, cabbage and other veggies that don't belong in a Greek salad. My spouse does not eat meat and we never thought of mentioning "no chicken" in a Greek salad since it's uncommon to see it anyway.

    The beach itself was wonderful, the room was spacious and convenient and the entire area of the resort was very appealing. Pool and bar were great and we had a lot of good times there.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin or Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great staff!! Very friendly and welcoming

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    A very relaxed and beautiful stay, and a much better way to visit maya bay by private long tail boat
    • Leisure trip
    • Couple
    • Superior Mountain Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Situated on a beautiful, the staff made you feel very welcome, a few different places to eat along the beach front. Calm and relaxing stay

    Stayed in April 2024

  • Reviewed: March 20, 2024

    7.0
    We enjoyed staying in the resort. Staff are nice
    • Leisure trip
    • Family with young children
    • Superior Mountain Bungalow
    • Stayed 3 nights
    • Submitted from a mobile device

    The odor in the room. Breakfast could be better. vegetables and fruits are limited for breakfast.

    Staff are very friendly and helpful. Breakfast cookies are very good.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Garden Bungalow
    • Stayed 3 nights

    A great place, above my expectations, in a quiet location (especially when tourists leave after 4/5pm). The beach is beautiful and it's nice to have a chance to enjoy the pool as well. Good breakfast.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Peaceful romantic getaway - very relaxing away from the crowds
    • Leisure trip
    • Couple
    • Standard Twin or Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was great - even have doctor who Comes to site which is great but struggling to get receipts from her for our insurance - would Suggest if you need to use this service ensure you get receipts at the time as they were promised to be at reception next day & didn’t materialise - unfortunately having to chase now which is the only downside

    Beautiful peaceful relaxing few days - quite remote but enough restaurant choices although our favourite was the one attached to Erawan. Staff lovely & helpful - super pool and great beach - plenty of places to sit in shade too

    Stayed in March 2024

  • Reviewed: February 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Twin or Double Room
    • Stayed 2 nights

    The ferry arrival area could be made more appealing (first impressions!0

    Beautiful beach with a number of nearby beach restaurants

    Stayed in February 2024

  • Reviewed: February 12, 2024

    9.0
    A relaxing few days in paradise!
    • Leisure trip
    • Couple
    • Deluxe Bungalow
    • Stayed 2 nights
    • Submitted from a mobile device

    We had a room overlooking the pool and beach. The landscaping is well thought out and the breakfast area is airy and spacious. The small beach is beautiful.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Garden Bungalow
    • Stayed 1 night

    close to take a water taxi to phi phi and explore hotel nice

    Stayed in November 2023

  • Reviewed: January 28, 2024

    7.0
    Pretty hotel but staff ignored to clean food try from room service.
    • Leisure trip
    • Couple
    • Superior Mountain Bungalow
    • Stayed 2 nights
    • Submitted from a mobile device

    We ordered room service first night and other than the fact that they didn’t have a menu for that, they didn’t clean the food tray till the day we left. They cleaned the room but ignored the food tray. We called them 2 times to ask them to clean it and they never showed up. It got to the point where so many flies were around the leftover food and nobody would come pick it up. We had to go to the reception by ourselves and ask them personally and they still didn’t come clean it. When we had to check out the tray was still there so I don’t know what happened after that.

    The resort was far from everything but it was excellent for people that wanted to relax like us. It had everything we wanted to do from massages to boat trips. The room was pretty as well and clean.

    Stayed in January 2024

  • Reviewed: January 26, 2024

    9.0
    Very good location in a quiet place with surrounding in the nature
    • Leisure trip
    • Family with young children
    • Deluxe Bungalow
    • Stayed 3 nights

    This resort is old and outdated and not well cared of. Overpriced food and beverage. Poor WIfi. The sound of long boats, was irritating.

    Great location, the staff was very welcoming and friendly. Clear water and perfect beach (ideal for families with children). The beach was so beautiful & peaceful. Swimming pool was clean, it is good for kids. The resort provides free sunbeds and towels to chill at the beach daily.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    8.0
    Overall we had a very good stay and good value for money.
    • Leisure trip
    • Travelers with friends
    • Standard Twin or Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower only had cold water, we stayed one night only so it was a bit if an inconvenience because we realised it at night and we did not have time to get the hotel to fix it. We had to take cold showers. The room decor was a bit old fashioned.

    The location is very beautiful: amazing beachfront with all you need, walking distance from family run beach restaurants with great food and drinks, taxi service to the nearest town, private boats available to rent and take you to see the islands. Great breakfast buffet, staff was always very polite and friendly. The room was clean.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Wonderful escape
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 6 nights

    Milipedes, Tourists hogging sun lounges all day despite not using them, perhaps a sign saying if you are away from the lounge for over an hour your towel will be removed and some other user will get to have a go...

    We had a great time, staff at this resort are worth weight in gold

    Stayed in January 2024

  • Reviewed: January 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Is a bit too isolated from the rest of the island .

    The hotel rooms are very big and they provide good quality of miscellaneous and water every day as well. Breakfast excellent.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    9.0
    A tropical paradise, but be ready for the bugs
    • Leisure trip
    • Couple
    • Superior Mountain Bungalow
    • Stayed 3 nights

    Some of the buildings and bungalows feel a bit old, and you can sometimes smell sewage/ mold in the bathroom. I'm afraid it just might come with the territory (of staying in a humid tropical climate). There were quite a lot of critters like the venomous millipedes and mosquitoes. The staff was doing their best to control their population (by fumigating the area 2x week). There is only so much you can do about the insects on a tropical island, though, so arrive with an open mind and don't let the bugs ruin your vacation.

    You can't beat the location - it's set on a beautiful, pristine and quiet beach away from the party town away from the party town around Tonsai Pier. The area with the chaise lounges, pool area, and the rest of the premises are beautifully designed. The staff was absolutely wonderful. They even entertained us during the New Year's Eve, and it was a lot of fun. Our reservation came with a New Year's gala dinner buffet, which was very opulent.

    Stayed in January 2024

  • Reviewed: December 25, 2023

    8.0
    Great family stay!
    • Leisure trip
    • Family with young children
    • Standard Twin or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Limited hot water in our garden view rooms (not sure if its the same in every room). Also you can't really snorkel much right from the beach as the water is rather murky due to waves. But take a day trip to the other islands and you'll have plenty of opportunities!

    Excellent location. It was just what we were seeking - Away from the bustle and easy access to beautiful beaches. If you book this resort, be mindful that it's located away from the main pier of Phi Phi islands (Tonsai), with no connecting Road. Easiest way to get here is to take a direct speedboat to Leamtong Beach from Krabi / Phuket. Also there's nothing around the resort (except other resorts), so if you're looking for nightlife/street shopping, then tonsai may be a better location. We enjoyed our stay there. The rooms were small but clean. The seaside restaurant was great. The staff very helpful.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    9.0
    Beautiful paradise!
    • Leisure trip
    • Couple
    • Standard Twin or Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    My only gripe is the pillows were too big on the bed. I probably could have asked for a smaller one so my fault. Everything else was spectacular.

    Felt like we were in paradise! Everything was super easy. The hotel let us know as soon as we booked, how to book the ferry to and from. The beach was so beautiful & peaceful. Excellent place to stay to relax, unwind & explore the Phi Phi Islands. The staff were very friendly and attentive, it was very simple to book a day trip around the islands via long tail through reception and the price was fair. Breakfast was great and the food at the hotel was surprisingly delicious!

    Stayed in December 2023

  • Reviewed: November 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wonderful and calm location. Friendly and helpful staff. Good breakfast

    Stayed in November 2023

  • Reviewed: November 11, 2023

    7.0
    Great beach but hotel it’s not great
    • Leisure trip
    • Couple
    • Standard Twin or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are filthy , they don’t dust properly. Pool looks to old. In the shower there was no warm water , I was sick and I got sicker

    The beach is super calm. No people. If you want to get away from everything it’s a nice place. The staff is really nice is the best thing from the hotel.

    Stayed in November 2023

  • Reviewed: August 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    A little outdated, needs an upgrade but it was ok, food was good, you have other options on the beach but keep in mind you are 30 min by boat to Ton Sai so you are a little isolated. Ask for a room near the pool, the ones up on the hill are old and there are aggressive monkeys on the balcony.

    The beach, the water, the reef on the left of the hotel, great water and coral reef.

    Stayed in August 2023

  • Reviewed: July 4, 2023

    9.0
    Fantastic stay at this resort, perfect for a family trip
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Fantastic location right by the beach. The staff was super friendly The pool faces the beach and sea.

    Stayed in June 2023

  • Reviewed: June 1, 2023

    8.0
    relaxing and nice
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    the place was a little bit dated, and lacked lustre. especially for the price

    The location was fabulous, away from all the hustle and bustle of phi phi life.

    Stayed in March 2023

  • Reviewed: April 21, 2023

    8.0
    A completely relaxing week
    • Leisure trip
    • Couple
    • Standard Twin or Double Room
    • Stayed 5 nights

    Perhaps our ignorance but didn't realise until we had booked hotel that the only transport is Boat and we arrived too late for the hotel transport at 450 Bhat and had to get a long tail boat at 1500Bhat. But it was an experience. Maybe your resort details should be more clearer and also we stayed in 6 hotels in thailand over the 4 week period and the only only one with up to date photos was Kokotel in Naiyang Beach - all the rest were way old

    The location was fantastic

    Stayed in April 2023

  • Reviewed: April 20, 2023

    8.0
    Perfect Sunset
    • Leisure trip
    • Couple
    • Superior Mountain Bungalow
    • Stayed 5 nights

    Sometimes the cheff in the lunch restaurant was not as good as the dinner cheff.

    We had an amazing experience. Relaxing by the beach listening to the waves and looking at a perfect blue sea was one of the most enjoyable days in Phi Phi. Breakfast was good, daily clean up to standards, restaurant very good as well and the bar made us a perfect mojito everyday. But for me the top of the cream was the sunset view. Oh, the staff was AMAZING. At the end, they even gave us some neck pillows as a gift.

    Stayed in March 2023

Showing 1 - 25

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