Probably we got the oldest room cause the AC wasn’t working at all. It was pushing out a little bit of fresh air only close to the door, if you go to bed you don’t have fresh air, we had troubles to sleep doing probably 3 showers per nights. The resort tried to check but for them was working. Also the sound proofs was so so, we could hear guests screaming at the middle of the nights around the resort.

Quiet resort far away from the messy town, rooms were generally overall good

Stayed in April 2024

Very nice property, the Hotel Staff were very helpful and humble. Loved the whole experience. I'd recommend it.

Stayed in March 2024

Nothing

everything was perfect

Stayed in April 2024

We had stained bedsheets on arrival which we’re replaced afterwards.

Amazing views/surroundings by nature and the pool! We had also mentioned that it was our anniversary and so they prepared a nice cut out that says Happy Anniversary from leaves with cute swan towels. Staff were very friendly and attentive.

Stayed in April 2024

Beautiful resort, amazing location and stuff 🤍

Stayed in April 2024

Beautiful resort. Very friendly staff. We spend amazing time there. 100% recommend

Stayed in April 2024

Little restricted as tuk tuks run until 9pm and we didn't want to walk the lane alone...2 ladies

Fab hotel. Amazing view. Out of this world. Super friendly staff and great food

Stayed in April 2024

The shuttle every 2 hrs

The most amazing views, surrounded by ocean, limestone cliffs and wildlife

Stayed in April 2024

One of the plug sockets was faulty in the room and one of the bathroom windows was broken/slightly ajar and as a result had a gecko in the room! The pool didn’t have many sun loungers around and were often taken, small terrace where you could also bathe but I think hotel would benefit from putting a couple of extra beds on there as a family was sharing beds/floor due to not enough loungers.

Beautiful location! Pool was lovely and staff were attentive to needs. Room was nice. Shuttle service provided to get up/down from the resort especially with cases this was very helpful.

Stayed in April 2024

The pool has a lack of sun umbrellas. Only two to four were available on the days we were there. It was very hot and the sun was strong, so without umbrellas the pool wasn’t very enjoyable. The staff said they couldn’t use more umbrellas because of the wind. It was breezy, but they didn’t secure the umbrellas to the bases which may have mitigated the issue.

The room was nice and there were nice views from the pool and restaurant. Some members of the staff were helpful and friendly, particularly the breakfast staff.

Stayed in March 2024

Price tag is a little too high. The resort is lovely, but not quite worth the price tag.

Beautiful pool to relax in and watch the world go by. Bedroom was lovely, clean and spacious. Easy walk into the main town (less than 10 minutes). Breakfast was great- tons of things to choose from.

Stayed in April 2024

The pool area could have been a little cleaner and better maintained.

The location was stunning.

Stayed in April 2024

We left our bags as we couldn’t check in. When we returned my bag had already been taken to the room, but the bags of my Thai friends had not! They were upset by this!

This was a welcome bit of luxury for us at the end of our trip. We had a family room which was enormous. So much room! Huge bathroom. The room was very clean and beautifully set out when we arrived. Reception were very welcoming and we received free drinks on arrival. The facilities such as the pool, bar and free shuttle down the hill were all very good. The view from the pool is stunning and you can watch climbers on the karst nearby! Breakfast was a good choice, including Thai food. It was well worth spending the money for a bit of luxury. I wish we could have stayed longer.

Stayed in March 2024

Everything was great.

We stayed there as a family with a 19 and a 15 year old daughter for 10 nights and booked 2 grand deluxe rooms. This hotel is amazing and we fell immediately in love with this peaceful paradise. The location is simply lovely, the lush tropical surroundings are balm and soul food. The rooms were spacious and comfortable and beautiful. The breakfast was great with warm spicy dishes, all kind of egg dishes freshly made and continental breakfast like toast, honey, bread, muffins etc. It is just a ten minute walk to the beach, often with monkeys accompanied, we loved the show. We chose the private transfer from and to the airport and would recommend it, it was perfect and inexpensive. The offer of Thai massage and cooking courses is great, we really enjoyed it. Also the food for lunch/dinner at the terrace near the pool as always tasty and good priced. The staff was simply wonderful, always friendly and helpful. It is heaven on earth, intimate and gorgeous. No better place in Railay! Perfect for everybody.

Stayed in April 2024

Only down side nothing to do with hotel was the jelly fish and it was super hot while we were there.

Staff were amazing. Lovely little walk to main bars etc past an amazing cave to look in and monkeys. Scenery and plants were beautiful. Nice little pool always a free bed with best little bar for food and drinks. Looked like all accommodation was close to pool but completely private. Room was big with a huge very comfortable bed. Great a/c. Nice breakfast with plenty of options. Can’t rate this enough and I don’t normally do reviews.

Stayed in April 2024

There aren't many sunbeds and they all get taken up very quickly so we werent able to sit around the pool. Bit dissapointing if you want to sunbathe or relax in the afternoon.

We absolutely loved this hotel. The views are amazing and the hotel itself has character and is very clean. The pool area is relaxing and the food is lovely. The staff are really helpful and go above and beyond. We booked a private transfer from the hotel to Krabi airport, very organised and quick, I would recommend this if you have an early flight.

Stayed in April 2024

Wouldn’t be great for people with mobility issues.

This property is absolutely wonderful! Set in the lush Thai jungle with a backdrop of cliffs, simply stunning. Really felt like we had been transported into jungle paradise. Our room was completely gorgeous, colonial style, beautiful beds comfortable beds, mini bar and great air con. Staff were so respectful and attentive. Pool and bar area is great, pool stays open until 10pm which was good for us, nice to watch the bats leaving the cave at dusk. We spotted monkeys in the trees around our room. The walk ‘into town’ is only about ten minutes and there is a Tuk Tuk schedule to assist every couple of hours. Railay is stunning. Very relaxed, independent, hippy vibe.

Stayed in April 2024

The door to the room was very thin so you could hear anyone walking by. The shower didn't warm up that well but it didn't really matter since it's already so hot outside.

I loved that this hotel was tucked away from the main walking street in Railay but was still only about a 5 minute walk from there and 6-7 minutes to East Railay pier. The staff at Railay Phutawan was very kind and attentive. The room was clean and comfortable. The breakfast buffet had a large variety and a great view!

Stayed in March 2024

The pool was often crowded, with limited seating poolside. However, there were tables in nearby areas - and that worked pretty well for us. We didn't enjoy the music played at the pool; it was too loud and it just didn't fit with the serenity and beauty of the surroundings. As a consequence, we didn't use the pool as much as we thought we would. It was confusing to find the place initially and to set up the pick-up with the hotel. Better instructions for people arriving by boat would be great, as it was all a bit bewildering - and we definitely needed the tuktuk to get us (and our luggage!) up the mountain!! That said, the pick-up and drop-off service was great - much appreciated.

The room was very large and well appointed. Setting is very special as the hotel affords fabulous views of the mountains and the Sea. The infinity pool is gorgeous and well maintained. Breakfasts were in a lovely outdoor setting, with lots of choices. Beverage and food service poolside was attentive and friendly. Watching mountain climbers was fun too!

Stayed in March 2024

There is a very steep hill to walk up with luggage and in 40 degree heat it’s a tough climb .. more frequent shuttle bus needed

Great hotel … amazing views overlooking the sea and jungle

Stayed in April 2024

not enough benches around the pool

The resort is not so fancy but it has an amazing view and friendly stuff

Stayed in March 2024

Nothing, we loved it all.

Really lovely friendly clean accommodation set in the hills and nature, with lovely sea views and breeze. Peaceful, comfortable and met all of our needs. Lovely food and staff and lovely pool to hang out by/in.

Stayed in April 2024

Nothing

Beautiful location stunning views a bit of a climb up from the beach. Staff excellent 👍🏽👍🏽👍🏽

Stayed in April 2024

View, pool, staff

Excellent

Stayed in April 2024