Reviews of PP Insula This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
194 Mu 7, T. Ao-Nang, Ton Sai Bay, Koh Phi Phi, Thailand 81000, 81000 Phi Phi Islands, Thailand
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Reviewed: September 5, 2025 · Stayed in September 2025
Verified reviewThe location was unbeatable and the owners were very helpful and friendly
Reviewed: September 4, 2025 · Stayed in September 2025
Verified reviewReviewed: August 30, 2025 · Stayed in August 2025
Verified reviewLocation and price
Location
Reviewed: August 27, 2025 · Stayed in August 2025
Verified reviewVery well located and clean room.
Old hotel, needs improvements. The shower holder was broken, so it hang on the wall. No face towel. No elevator.
Reviewed: August 25, 2025 · Stayed in August 2025
Verified reviewReviewed: August 20, 2025 · Stayed in July 2025
Verified reviewPrice
Reviewed: August 20, 2025 · Stayed in August 2025
Verified reviewThe location
Everything is bad: the bed is not comfy The room is so old and basic!! No elevator No comfort/serenity in the room at all. It is NOT worth neither the price nor the 2 stars given!! It's in front of a cooking market which makes you close the window because of the bad burnt oil and food smell. Many mosquitoes around so we wake up everyday with half a dosen of red pimples!. The staff don't speak English.
Thank you for the review. It's strange to think like this. You're using your standards, thinking it's a 5-star hotel, but you're reviewing it as a 2-star hotel. Nowhere in the world does a hotel on an island in the middle of the ocean have an elevator. (And the hotel is 3 stories.) If you stay in a 5-star hotel and there's no elevator, that's the right way to think. And the hotel is in the middle of the city, in the middle of a market. If you want peace and quiet, you should stay at a 5-star hotel. I hope people who read your review will read it with more reason and awareness. thank you for good review
Thank you for the review. It's strange to think like this. You're using your standards, thinking it's a 5-star hotel, but you're reviewing it as a 2-star hotel. Nowhere in the world does a hotel on an island in the middle o… Show more
Reviewed: August 14, 2025 · Stayed in August 2025
Verified reviewEverything was amazing.
Reviewed: August 9, 2025 · Stayed in July 2025
Verified reviewReviewed: August 8, 2025 · Stayed in August 2025
Verified reviewReviewed: August 4, 2025 · Stayed in August 2025
Verified reviewReviewed: August 2, 2025 · Stayed in July 2025
Verified reviewThe location of the hotel is perfect! It’s close to restaurants, shops, the pier, so it makes it easy to move around, specially if you are planning to do some tours, but at the same time it is quiet at night. The rooms are very spacious and the beds are comfortable.
Maybe the interior lighting is not the best, but it was not a big issue for me.
Reviewed: July 31, 2025 · Stayed in July 2025
Verified reviewGreat location close to boats and main streets Very friendly staff all round
One of our rooms had a bad smell
Reviewed: July 28, 2025 · Stayed in July 2025
Verified reviewExcellent location right in the heart of the islands. Comfortable room and super staff. Room wasn’t impacted by noise levels at all.
Nothing
Reviewed: July 24, 2025 · Stayed in July 2025
Verified reviewLocation in the walking street. Easy to get food and walk to pier. Staff helpful in carrying our luggage to and from room.
Reviewed: July 23, 2025 · Stayed in July 2025
Verified reviewThe staff was very friendly and quickly fixed a problem with the shower. The location is excellent, close to everything but still quiet. They also stored our luggage while we waited for the ferry. The hotel is a bit old, but the room was functional and had everything we needed.
The hotel feels a bit dated, and the room was quite dark. We had an issue with the shower pressure, but it was resolved quickly.
Reviewed: July 22, 2025 · Stayed in July 2025
Verified reviewReviewed: July 21, 2025 · Stayed in June 2025
Verified reviewReviewed: July 10, 2025 · Stayed in July 2025
Verified reviewReviewed: July 10, 2025 · Stayed in June 2025
Verified reviewIt was everything close, the room was big and the aircon worked perfectly. The staff was helpful and the place was pretty clean. All perfect 👍🏼
Nothing
Reviewed: July 9, 2025 · Stayed in July 2025
Verified reviewReviewed: July 8, 2025 · Stayed in July 2025
Verified reviewGreat place and staff!!
Reviewed: July 3, 2025 · Stayed in June 2025
Verified reviewReviewed: July 2, 2025 · Stayed in July 2025
Verified reviewReviewed: June 30, 2025 · Stayed in June 2025
Verified reviewHot shower, with powerful pressure. Clean room and towels provided They did housekeeping and changed towels on daily basis
There is some strong detergent smell of the towel.