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  5. Reviews of Rainforest ChiangMai Hotel

Reviews of Rainforest ChiangMai Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

23/1 Charoen Muang Rd. Soi 5 T.Tasara A.Muang, Tha Sala, 50000 Chiang Mai, Thailand

#592 of 917 hotels in Chiang Mai

Guests' Choice

Review Score

Based on 291 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.9

  • Location

    7.2

  • Facilities

    7.7

  • Staff

    9.1

  • Value for money

    8.4

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 7, 2025

    7.0
    Not super kept up, but overall it met our needs and was good value
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    The pictures online make the hotel look a lot nicer than it is. In reality, the rooms seemed a little dingy, especially in corners, on fixtures, etc. Also, the beds are quite hard. Overall it wasn't a bad experience, and the price was good, but our expectations had been raised (by their website) and the hotel didn't live up to it.

    The common area where breakfast is served was very nice. The staff was very friendly and helpful. The laundry service offered by the hotel was excellent. The sheets and towels were all clean.

    Stayed in July 2025

  • Reviewed: June 16, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Shower
    • Stayed 8 nights
    • Submitted from a mobile device

    I always looked forward to breakfast by the pool. The ladies that managed the breakfast were the sweetest, and I miss them. Coming back every day to a clean room with freshly made beds was amazing. I felt well taken care of here. All the staff were very friendly and I would love the chance to come stay here again someday.

    Stayed in June 2025

  • Reviewed: April 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 6 nights

    restaurant wasn't serving food when we wanted it (dinner)

    room staff pool

    Stayed in April 2025

  • Reviewed: March 23, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 6 nights
    • Submitted from a mobile device

    It's starting to look run down/weathered, a little too far away from things so always needed to take a taxi/grab

    2 pools, great breakfast buffet with lots of options, staff were very friendly, adjoining rooms for our family, resort clean

    Stayed in March 2025

  • Reviewed: March 21, 2025

    9.0
    We really enjoyed our stay here - thank you!
    • Leisure trip
    • Couple
    • Rain Forest Deluxe Double Room
    • Stayed 1 night

    Helpful staff and good location for the train station.

    Stayed in January 2025

  • Reviewed: March 19, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    Just that it has not been fully maintained as it has a great concept with the timber and stone, big open dining area , you would think you were near a beach as it presents that way.

    It was once a well presented resort But lack of maintenance has taken the shine off. Staff were good ,location was ok for me as I had motorbike but a bit out of the centre of Chiang Mai. Nearby was a great little eatery on the main road heading away from town on left was very good European breakfast and at a good price. 7 eleven nearby local eateries at night everywhere.

    Stayed in February 2025

  • Reviewed: March 17, 2025

    7.0
    I'll go back, I think..
    • Leisure trip
    • Family with young children
    • Rain Forest Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Ropey hotel location, unfinished and tatty areas surrounding the hotel.

    Misleading website, poor location in a ropey area. Swimming pool tasted unclean, hotel virtually empty. But staff couldn't have been nicer, I felt sorry for them and would go back in future just to see them.. Night bazaar in town were great, and tuktuks back to hotel brilliant! Chiang Mai looks a very interesting proposition for me in future to stay.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    8.0
    Brilliant stay
    • Leisure trip
    • Family with young children
    • Rain Forest Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hard beds

    Lovely stay Nice pools Welcoming staff Kitchen staff went above and beyond to cater to our vegan diet for breakfast Super helpful Clean, spacious rooms

    Stayed in December 2024

  • Reviewed: March 16, 2025

    8.0
    OK for an overnight stay.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    (No fault of the staff). The facilities are dated and many need attention. E.g our AC was dripping copiously so we had to change rooms, in the second room, the door wouldn't unlock due to a design fault. The decor has so much potential - lovely wall hangings and art, solid wooden furniture, but needed freshening up and locks mending. Sockets often didn't function nor did the phone in the room. The swimming pool and sunbeds were tired and rickety.

    The staff were wonderful- helpful and kind in every way. The room (second one) was spacious and comfortable. The breakfast was delicious. The location is really near the station so great for an early morning train.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    9.0
    Great hotel a few steps from the train station. Option of having 2 adjacent rooms.
    • Leisure trip
    • Group
    • Family Room (4 Adults)
    • Stayed 3 nights

    It takes about 20 minute walk to get to the city. We walked or took Grab.

    We loved having option of 2 adjacent rooms separated by internal door. We enjoyed great breakfast everyday and 2 swimming pools. Hotel staff was great! Hotel is situated 10 minutes from the train station. Rooms were clean and equipped with everything we needed.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    7.0
    The staff was wonderful, but it was a little far removed if you wanted to do a lot of walking
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Very little was within reasonable walking distance

    The staff was very friendly and helpful. The beds are very comfortable and it was very quiet. Made sleeping easy.

    Stayed in March 2025

  • Reviewed: March 1, 2025

    8.0
    The rainforest hotel is a great deal of comfort for the low cost.
    • Leisure trip
    • Couple
    • Rain Forest Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioning needs a recharge so the room did not cool as much as I would have liked. I dealt with it by sleeping without covers.

    Eddie was super helpful and he put out a great spread of fresh fruit along with the other Thai treats.

    Stayed in March 2025

  • Reviewed: February 26, 2025

    8.0
    One week in Chiang Mai
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shower
    • Stayed 7 nights
    • Submitted from a mobile device

    The breakfast had no variation and the menu was limited.

    We had a room upgrade and we had a lovely big room. The beds are very good. Staff is very friendly and helpful

    Stayed in February 2025

  • Reviewed: February 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 5 nights
    • Submitted from a mobile device

    The breakfast was everyday the same, a bit of variation would have been great.

    The room was perfect, very spacious and the beds where great. The staff did everything to make us feel very welcome

    Stayed in February 2025

  • Reviewed: February 22, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    A little rundown

    Nice, old fashioned, but comfortable

    Stayed in January 2025

  • Reviewed: February 19, 2025

    7.0
    Convenient and safe
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    Dated. Stayed 8yrs ago and only improvement was mattress feel. Otherwise old and ill repair items such as fixtures and items

    Access and cost point

    Stayed in February 2025

  • Reviewed: February 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Rain Forest Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is a little far out but easy to get around with taxis. Bar and restaurant closes at half 9 which means it's quiet but there is no easy alternative for a bar if you want to stay out for a casual drink

    The staff were friendly when we arrived. The room was a good size and had a lovely bath! Bed was comfy! Had 2 good size pools with plenty of loungers. Breakfast was good and lots of variety. Had a massage which was lovely!

    Stayed in February 2025

  • Reviewed: February 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 5 nights

    Pillows on the bed were quite worn!

    Fantastic stay at this hotel, it's very secluded and quiet. Breakfast is great, rooms are clean and spacious. Really easy to travel in and out of the old town, 2 euro by bolt. Would definitely recommend to anyone looking for somewhere to stay in Chiang Mai!

    Stayed in February 2025

  • Reviewed: February 9, 2025

    8.0
    Beautiful and peaceful, friendly staff
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower was cold. Super cool bath tub but only thing that let it down was it took ages to fill up.

    Very rustic and beautiful. Very spacious and the staff were super friendly and happy to recommend places and activities to do and help organise for us. Breakfast was nice and location not too far from central Chiang Mai.

    Stayed in February 2025

  • Reviewed: February 4, 2025

    9.0
    Loved the hotel which had Thai character.
    • Leisure trip
    • Group
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Loved the Thai style buildings around reception and the main pool. Our room was beautiful with pretty murals on the wall and Thai style bathroom. A lovely hotel which was great value. Easy to get into Chaing Mai - used a Grab taxi in and a tuk tuk back.

    Stayed in January 2025

  • Reviewed: January 19, 2025

    8.0
    Relaxing and cosy
    • Leisure trip
    • Couple
    • Rain Forest Deluxe Double Room
    • Stayed 14 nights
    • Submitted from a mobile device

    Hotel defiantly use some TLC but once again knew this when booking and it wasn’t a problem. Swimming pool is very shaded and extremely cold, more like a cold plunge then a nice relaxing pool. Breakfast is pretty rubbish but not terrible, had eggs on a hot plate but without the hot plate on, so the eggs were freezing cold.

    Extremely cosy and quiet and very picturesque. Very lovely and helpful staff, proving taxis into town and a laundry service for travellers such as ourselves. I think the location was very good, see a lot of people moaning about the distance from town, but you book this place knowing you’re out of town, so what did you expect? It’s roughly a 80/90 baht trip for 2 people in a car and only takes 15 minutes.

    Stayed in January 2025

  • Reviewed: January 16, 2025

    9.0
    A great place to stay with family. In a word, amazing.... 👍
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    Environment so nice

    Location perfect

    Stayed in January 2025

  • Reviewed: January 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Family Room (4 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    You couldn't walk anywhere, needed to get a taxi.

    Lovely boutique hotel with two swimming pools and lovely trees and plants.

    Stayed in December 2024

  • Reviewed: January 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 6 nights
    • Submitted from a mobile device

    A little TLC here and there would make it even better ;)

    Helpful and friendly stuff. Our family room was spacious and we had two bathrooms which was nice. Decent breakfast selection. Kids liked the pool a lot. Some restaurants in walking distance if you are into an authentic experience. If you are looking for an upscale, everything as per some European or US standards, this is not your place. Warm water takes some time, the towels won’t shine brightly white but are clean and changed every day, stuff like that. We had a good time, enjoyed the city, took a tour with local students and drive around with a rental car, e.g. day trip to Chiang Rai (highly recommended)

    Stayed in January 2025

Showing 1 - 25

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