89/1 Moo 4, Ao Pai, T. Ban Phe, 21160 Ko Samed, Thailand
#43 of 66 hotels in Ko Samed
Guests' ChoiceBased on 383 hotel reviews
7.4Cleanliness
7.8
Comfort
8.0
Location
8.3
Facilities
7.4
Staff
7.7
Value for money
7.2
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 9, 2025
Meir
IsraelThe service was not that good and tbe stuff was not always nice. The pool is closed at 20:00? In isolated lication I expect ti be able to stay late. Breckfest was not good.
Great location. Loved the iland.
Stayed in August 2025
Reviewed: June 8, 2025
Jo
AustraliaStaff seemed unhappy
Stayed in May 2025
Reviewed: May 17, 2025
Jo
AustraliaThe staff seemed a little bit lazy
Great breakfast,
Stayed in May 2025
Reviewed: April 24, 2025
Hansuhei
FinlandPool area is so small and not so sunny. Pool towels were full of holes and looked awful. Hotel does not have own area/ beach chairs by the beach. Room balcony or terrace is not nice, you dont want to sit there and spend time.
Room was clean and bed was good. Breakfast is ok but not so much variation for european taste. Location is nice, easy to acces beach and restaurants near by.
Stayed in March 2025
Reviewed: April 15, 2025
Henderson
ThailandWe had a lovely stay. The breakfast selection is great. The only thing that could make it better would be more comfortable beds.
Stayed in April 2025
Reviewed: March 23, 2025
Rodney
AustraliaGood quiet location tucked away …..very short work to the beach Nice pool and friendly staff
Stayed in January 2025
Reviewed: March 16, 2025
Napapach
ThailandSmall common space area ans crowded at breakfast time.
2 king beds in a room that match for our family (2adults, 2 kids)
Stayed in February 2025
Reviewed: March 12, 2025
Clarissa
United KingdomBreakfast was good but definitely could have been better, Coffee was not too nice.
Beautiful location, beautiful built environment, exceptional cleanliness and warm staff.
Stayed in March 2025
Reviewed: March 7, 2025
Tomas
ThailandOnly 9 sunbeds by the pool, most of the time they where occupied. Could be a little better breakfast, no beacon for example, fried 10 eggs and make 5 omelets ready, i would like to have my hot.
Very close to the beach with white sand and clear water, the AC did not worked properly but the staff repaired it very quickly. very friendly and helpful staff.
Stayed in March 2025
Reviewed: February 25, 2025
Chris
United KingdomVery good
Stayed in January 2025
Reviewed: February 21, 2025
Jaime
United KingdomNothing
Good location
Stayed in February 2025
Reviewed: February 15, 2025
Kathryn
ThailandRooms were a little small, especially when putting a baby cot in as well. Lots of stairs to get to room.
Location was good. It was nice and quiet and family friendly.
Stayed in February 2025
Reviewed: February 12, 2025
Johann
ThailandCat infestation. Everywhere and making a noise at night. Really should get rid of them. Swimming pool is tiny.
Rooms were big
Stayed in February 2025
Reviewed: February 3, 2025
Patima
ThailandOne of the GSA gentleman complained to other staffs that he didn’t want to deal with us, because we had too many bags, cuz we are family7 adults with 3 toddlers and 1 pregnant lady so we have too many stuff going on, but complaining about it in front of the customers giving me somehow awkward feeling. Another staff on morning breakfast section brought so disrespectful attitude, used side eyes to us while we showing the bf tickets, it gave me the feeling of I was homeless who was there to beg some food as I paid for.
Pretty and some staff are super kind, the GSA lady gave me the helpful information about the boat transport service for going out from the island, and 2 gentleman called ’ ต้น‘ and ‘ สร’ helped us carry lots of luggage and standing there until we’ve got to the truck and leave the hotel, such a manner and respectful service.
Stayed in January 2025
Reviewed: January 23, 2025
Caroline
United KingdomSome of the voile curtains and bedding were a bit old looking, with a couple of rips and holes but not a big problem. A cat and her kittens were resident in the eating area and although cute, the mum kept jumping on the tables during breakfast which could probably have been sorted out by staff but again not a big problem.
We accidentally booked two deluxe family rooms for us and our adult daughters but this turned out to be perfect.... as they were spacious and had two huge beds. Lovely little hotel and our rooms were near to the beach and dining area/pool. We didn't use the pool as we went to the beach daily, and only had small breakfast a couple of times but the food was good. Staff kept things tidy and clean and we had a lovely stay
Stayed in January 2025
Reviewed: January 17, 2025
Jordan
AustraliaMost of the staff were lazy. The breakfast was cold daily. No variety and left over food from next day. The breakfast staff looked unhappy and minimal interaction with customers. The shower went hot to cold many occasions during a shower.
The overall room was good. Location was good.
Stayed in January 2025
Reviewed: January 17, 2025
Paul
AustraliaWe just didn’t feel the staff were that friendly. We were well looked after however there was no real enthusiasm which was the one thing that was missing.
Excellent hotel that presents real value for money. A very short stroll to the local beach with heaps of food and bars available. Room was perfectly clean and very comfortable. Breakfast was surprisingly good.
Stayed in January 2025
Reviewed: January 12, 2025
Ben
AustraliaI booked this resort 9 months in advance. We are a family of 5 and they should provide us a connecting room but instead we were separated by buildings apart. We felt there was no care at all.
The location
Stayed in January 2025
Reviewed: January 9, 2025
Mark
ThailandHoles in the curtains and other towels etc. Need to be replaced with newer ones. Other than that, pretty good as Samed standards go.
Location was good, staff were friendly.
Stayed in January 2025
Reviewed: January 4, 2025
Tracey
United KingdomEggs at breakfast where nearly always cold as not cooked to order and where snotty as not fried. Only being left two tea bags and two sugar in room each day so gad to take more from breakfast and keep asking for more sugar, should leave more of this facility in the room.
Room was big and staff great.
Stayed in January 2025
Reviewed: January 4, 2025
Stephen
United KingdomIt was a little bit cramped and not enough tables for breakfast!!!
Right on the beach
Stayed in December 2024
Reviewed: January 4, 2025
Alexandre
ThailandNoisy AC in room. Noisy compressor at back of room.
Good resort, good location.
Stayed in December 2024
Reviewed: December 28, 2024
Nicole
AustraliaThe internet in our room was very slow -
Short distance to the beach and nice pool
Stayed in December 2024
Reviewed: December 24, 2024
Diego
ThailandA bit overpriced for what you get
Nice facilities, close to nice beaches
Stayed in December 2024
Brenzone sul Garda, Italy
Bordeaux, France
Bordeaux, France
Tsuwano, Japan
Simferopol, Crimea
Lijiang, China
Shanghai, China
Holburn, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content