Reviews of The Charm Resort Phuket - SHA Certified This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
212 Thaweewong Road, Kathu, Phuket, 83150 Patong Beach, Thailand

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Reviewed: September 23, 2025 · Stayed in August 2025
Verified reviewReviewed: September 21, 2025 · Stayed in September 2025
Verified reviewReviewed: September 21, 2025 · Stayed in September 2025
Verified reviewWe stayed at The Charm Resort Phuket and had a pleasant time overall. The location is excellent — only about a 5-minute ride or a 10-minute walk to Patong Beach and Bangla Road. The staff were very kind and always ready to help whenever we needed assistance, which made our stay feel welcoming.
There are a few things that could be improved: the shower drainage was a bit slow and caused an unpleasant smell and still water after every shower., the room door was hard to close, and the room and towels could have been cleaner. With a little more attention to maintenance and cleanliness, this resort could be close to perfect.
Reviewed: September 21, 2025 · Stayed in July 2025
Verified reviewGood breakfast and location
No Aircon in breakfast hall
Reviewed: September 21, 2025 · Stayed in September 2025
Verified reviewPool and outdoor loungers were great. Breakfast lovely and adequate. Beds comfortable. Staff very accommodating and cheerful.
Found the room dark and smelt a little musty as ours did not get any sun.
Reviewed: September 20, 2025 · Stayed in September 2025
Verified reviewLoved the pool. The room service was great and cheap. Loved the breakfast buffet. Perfect location very close to the beach.
Washing was expensive and it was mixed with another persons. Would def stay again but would just go to a laundromat.
Reviewed: September 19, 2025 · Stayed in September 2025
Verified reviewReviewed: September 19, 2025 · Stayed in September 2025
Verified reviewReviewed: September 18, 2025 · Stayed in September 2025
Verified reviewReviewed: September 16, 2025 · Stayed in September 2025
Verified reviewIts was a good experience
Reviewed: September 16, 2025 · Stayed in September 2025
Verified reviewReviewed: September 14, 2025 · Stayed in August 2025
Verified reviewSuper comfy beds and the rooftop pool was great at sunset
Reviewed: September 14, 2025 · Stayed in September 2025
Verified reviewThe pool was Fabulous!!!!
Very Happy with everything. Great food too
Reviewed: September 13, 2025 · Stayed in September 2025
Verified reviewLocation
Price vary alot too much difference
Reviewed: September 12, 2025 · Stayed in September 2025
Verified reviewReviewed: September 11, 2025 · Stayed in September 2025
Verified reviewPeaceful Location
The bathroom , bathtub tap not working, bathroom sink very badly designed, splashing water Staffs are grumpy
Reviewed: September 11, 2025 · Stayed in September 2025
Verified reviewLocation was wonderful for me. Not in the middle but still close. I also don't mind walking to get places. The pool was also wonderful.
Could use some updates in room and brighter lighting, but everything was satisfactory.
Reviewed: September 10, 2025 · Stayed in September 2025
Verified reviewGood location, but often noisey. Hallway/ entrance doors only close with a loud bang so you get woken up by the early risers and late night returns.
Reviewed: September 9, 2025 · Stayed in September 2025
Verified reviewReviewed: September 9, 2025 · Stayed in July 2025
Verified reviewReviewed: September 8, 2025 · Stayed in September 2025
Verified reviewNice pool and nice gym and sauna, very clean also
Reviewed: September 7, 2025 · Stayed in August 2025
Verified reviewIt was clean and comfortable, and the staff was very good and nice
Internet was slow
Reviewed: September 7, 2025 · Stayed in August 2025
Verified reviewReviewed: September 7, 2025 · Stayed in September 2025
Verified reviewPool cleanliness
Reviewed: September 7, 2025 · Stayed in September 2025
Verified review