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  5. Reviews of The Dome Residence

Reviews of The Dome Residence This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1 Soi Plub Plueng, Huay Kaew Road, Muang, Chang Phueak, 50300 Chiang Mai, Thailand

#137 of 305 vacation rentals in Chiang Mai

Guests' Choice

Review Score

Based on 51 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    10.0

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Showing 1 - 25

  • Reviewed: February 4, 2024

    8.0
    Good
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in February 2024

  • Reviewed: February 2, 2024

    8.0
    Good to stay
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location near Nimman

    Stayed in January 2024

  • Reviewed: January 6, 2024

    7.0
    Solid stay nice and close to Nimman
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were cleaned once a week. Could have done with twice per week. It’s no frills. No extras.

    The staff are great. The rooms are good. Great size. Solid furniture. For the most part I loved the stay.

    Stayed in November 2023

  • Reviewed: January 5, 2024

    8.0
    I ended up requesting an upgrade to the Relax Room for 200 THB more per day which appeased my frustration with the origi
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 14 nights
    • Submitted from a mobile device

    The acquired room only had a small window, viewing of the building next door dirty wall and AC units.

    Staff

    Stayed in December 2023

  • Reviewed: December 13, 2023

    8.0
    Brilliant stay
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Paid for double room but on arrival they said it was only a twin room available but we booked and paid for a double room about 2 weeks before so that wasn't great. Bad WiFi. Door left unlocked after cleaning service a few times but once we told them it stopped. Beds a little hard.

    Really nice hotel with a small gym and affordable laundry service. Rooms were big and clean with really nice shower and a fridge too. The Donut place attached is really lovely. They gave free water bottles every day. The location is okay, a little far from the city but not too bad and plenty of restaurants etc around.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    8.0
    Fair value for a good location
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 4 nights

    My room had a view towards the busy road which was very noisy until late at night. This was unexpected as I had specifically requested a quiet room when I booked in advance. Soundproofing between the rooms is poor. If there is someone in the next room who likes the sound of their own voice, good luck! Same for the people who don't seem to manage to use the door handle to close doors quietly and need to slam them. Before arriving I received a message with a request for a 'credit card approval' which was not consistent with the Booking.com confirmation. When I queried it with customer service they highlighted it as suspicious. So look out for this and don't click on any such messages.

    The room was as expected from the pictures, a fair size and comfortable furniture. Cleaning was done well with 2 water bottles and toiletries/toilet paper replenished each day. There was a kettle and fridge and enough clothes hangers in the large wardrobe. The TV worked okay, as did the air con. There was a small balcony with a sink. On the ground floor, there are coin-operated washing machines and dryers to use. There is a very small gym room with a running machine and another machine plus a few weights. The location outside the old city is fine as there are neighbourhood restaurants around. To go to the old city your road-crossing skills may be tested! In the opposite direction you can go to Nimman on foot too.

    Stayed in November 2023

  • Reviewed: November 30, 2023

    9.0
    Great value for money
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights

    Simple but got everything you need and super clean

    Stayed in November 2023

  • Reviewed: November 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Internet in the room was very patchy always dropping out and difficult to download emails. The room lacked a safe and it would have been good if tea and coffee were provided. Also no beside lights. The furniture was a bit rickety.

    The staff were very friendly and helpful. The location was quite convenient to the old town and Nimman area on a quiet street.

    Stayed in November 2023

  • Reviewed: March 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Everything was fine: the staff was nice and helpful, the location is perfect and the hotel is super clean. I stayed for 7 night so I can prove that they clean rooms every day without any reminders. There is a very comfy area downstairs with some chairs, couches, and books where you can relax during a day. You can walk to Nimmam Road and Maya Shopping Mall, and it's just a 10-minute ride to the Old City.

    Stayed in January 2023

  • Reviewed: March 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Easy for parking motorbike underneath...nice spacious foyer on all levels...

    Good location..

    Stayed in February 2023

  • Reviewed: January 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 10 nights
    • Submitted from a mobile device

    the employees were nice and professional great location great value

    Stayed in January 2023

  • Reviewed: January 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    The general malaise of the room with a dirty shower curtain and old rickety furniture but for the money and location the negatives can be ignored.

    First impressions of the room were not good because the property is old but once ensconced we looked at the positives. The bed was so big and good for sleeping; the location was great with many restaurants and coffee shops nearby - we found excellent examples of both. In addition, it was so easy to move around the area from this location, even in the usual Chiang Mai area traffic jams. The car parking was excellent with undercover security. We have been to Chiang Mai many times in recent years, living in Thailand, and we shall stay here again.

    Stayed in January 2023

  • Reviewed: December 29, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Good value

    Stayed in December 2022

  • Reviewed: December 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Good location.

    Stayed in December 2022

  • Reviewed: December 1, 2021

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Suite
    • Stayed 3 nights

    Breakfast not available

    Stayed in November 2021

  • Reviewed: January 26, 2024

    10
    Great location, great value
    • Leisure trip
    • Solo traveler
    • Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The shower head it will point towards the opposite side of shower and water wouldn’t stay in also the flow of the water from shower not great. But it worked out.

    I had a pleasant time staying there

    Stayed in January 2024

  • Reviewed: January 7, 2024

    10
    Lovely, as always.
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Brilliant stay, and not even a year had passed since I first stayed here. Great place, staff and lobby ambience as always. The cafe area has changed a little, in the fact that it now includes an independent doughnut cafe, which adds a nice touch… They do certain breakfasts to suit your budget. After I checked out and moved to another accommodation, I returned to do some work on my laptop in that cafe area - I ultimately became unwell whilst I was there, but the amazing hotel staff helped me to seek help. Thanks guys! I’m fully recovered now… I’ll stay again!

    Stayed in December 2023

  • Reviewed: December 16, 2023

    2.0
    Meh
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    They don’t have anyone working there during the night to the morning. So, if you checkout early in the morning to go to the airport there’s no one there to give back your deposit. So, they keep that. Also, the WiFi connection is very spotty and turns off a lot. Not ideal for people working.

    It has four walls and a bed.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    3.0
    Noisy and not worth the hassles.
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a mixup with the Payment for the room. Instead of contacting me early or speaking to me the many dozens of times walking through the lobby. The manager decides to call my room at ten pm for me to come down stairs to talk about it. Which it was handled very quickly. It was obvious she was just being difficult on purpose for no reason. Also, it’s very noisy there. Not, from the outside but from the inside. The staff love to slam the doors extremely loudly and think it’s funny to do so. This place needs better management or at least people who understand the hospitality business and can simply do their job and leave people alone. Even though I payed for a better room they still gave me a crappy room. Don’t be fooled by booking.com when it gives higher prices.

    It was close to where I needed to be.

    Stayed in December 2023

  • Reviewed: December 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    No sound proofing, can hear noise from the halls and nearby apartments including upstairs. Cleaning is not thorough, spider webs and dust in the kitchen. The furnishing is not in great condition, sofa and shower curtain should be replaced.

    The one bedroom was spacious, the location was comfortable, and it's nice to have the cafe in the lobby.

    Stayed in December 2023

  • Reviewed: December 1, 2023

    1.0
    Manager threatened us to call the police after a mistake of their staff. Disgusting experience.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    We had 4 nights booked. We arrived the night before at 5am. Only the security guard was there. We were not expecting to be able to check in yet, but since some hotels let you in if the room is free, we asked just in case. The security guard checked our name, and proceeded to give us the key. We insisted our booking was technically for tomorrow. He said/gestured it was OK and we went in and we're able to sleep a few extra hours till morning. Next evening when we got back to the hotel there was no electricity in the room. We went to reception and they said we had to pay an extra night because we checked in one night before. I asked them to call the manager. She also did not want to hear it. We insisted it wasn't fair to make us pay when they didn't inform us beforehand. If they had told us we had to pay an extra night, we wouldn't have entered (we would have waited in reception, as we were planning to do). She said the guard didn't speak English and didn't know. Why was that OUR fault? She said if we didn't want to pay, she was calling the police. We lost it and said we'd leave right then, but after checking hotels for that day it would've been insanely expensive (this was on the full moon festival), so we took her alternative of leaving one night earlier than booked, once our 4 paid nights expired. We still think she was completely wrong to make us pay, and it was a disgusting attitude to have, plus the police call threat. Obviously not recommending this place at all. As extra feedback, Wi-Fi was absolutely terrible and unusable in the room. We just had to disconnect and use data, or go down to the lobby where it worked well. Location was quite away from the center, so you're force to take Grab or red truck, or 20min walk to the center. Not terrible, but to keep in mind.

    It has a nice café in the lobby, and a nice cat around.

    Stayed in December 2023

  • Reviewed: November 27, 2023

    10
    Good location near the mall restaurant shops
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I stayed at dome for the 3th time I like the location near maya mall stuff are friendly room very clean bed not to hard

    Stayed in November 2023

  • Reviewed: February 27, 2023

    10
    Astounding - I hope to return!
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Astounding! Perfect location as in its not right in the heart of Nimman area, but instead in a nice ‘back’ area and relatively “still Thai” part of town. Great staff, free breakfast (simple), clean rooms and good monthly rates! I hope to return for one of their 3 month rental deals at some point… I highly recommend this place, even though I only stayed a few days - I didn’t even get a chance to use their small gym area. Very welcoming lobby area!

    Stayed in January 2023

  • Reviewed: January 26, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Friendly staff. Good value

    Stayed in January 2023

Showing 1 - 25

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