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Reviews of The Ecotel Bangkok 3 stars

1091/333-4 New Petchburi Road 35, Rajthevee, Pathumwan, 10400 Bangkok, Thailand

#962 of 1,238 hotels in Bangkok

Guests' Choice

Review score

Based on 91 hotel reviews

6.8

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.6

  • Location

    7.5

  • Facilities

    6.3

  • Staff

    6.9

  • Value for money

    6.8

  • Free WiFi

    6.4

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Showing 1 - 71

  • Reviewed: 15 April 2018

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Their staff actually not helpful. When, I request to help make a call to Air Asia Office because my flight was rescheduled they said they can’t make call. 😑 Their English Not Fluently. When, I’m request to help ..they always ask me “When you check out??”😤😤 WiFi in room not working, They didn’t have heater or didn’t give like description on booking.com I don’t want back to this hotel on my next trip

    I was stayed in this hotel for 3 times. Today, Their hospitality not good anymore...

    Stayed in April 2018

  • Reviewed: 17 February 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    Its very easy access to the whole town.. walking distances to the major shopping malls. Would like to recommended to all of you. Worth to money you spend.

    Stayed in February 2018

  • Reviewed: 17 January 2018

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    I made an online booking and booking amount was charged on my account. I was asked to again pay at the property. I havent received my refund of advance charged till date.

    Stayed in January 2018

  • Reviewed: 3 January 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights

    cleaner room staff - smile and friendly , responsible to the job

    Restaurant - Everyday same food , not creative , staff restaurant not friendly lobby - staff make mistake for restaurant voucher but dont want admit Room - mattress terrible hard , difficult to sleep , opposite restaurant still make noise and party even at midnight until bangkok time 6am , but hotel didnt take action to take care for hotel guest location - quite far from pratunam market , not recommend for alone traveller because quiet walking on the street at night time . Neighbour hood - this hotel full of indian guest to stay. not to mean racist , just feel not comfortable when u saw all people inside the hotel lobby do nothing , and chit chat loudly , children no good attidude .

    Stayed in January 2018

  • Reviewed: 9 December 2017

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    -Very difficult to explain the location to a taxi or tuk tuk driver. -Very difficult to sleep at night as the guests (almost 100% indian) seems to be having the time of their lives infront of your room. (Even after you asked them to quiet down and remind them that it is midnight) -No belcony or windows that could be opened and thus very poor ventilation. -Impossible to smoke within the property. -The weighing machine at the lobby charged 20 bucks to weigh two bags.

    The room and the overall property was clean

    Stayed in December 2017

  • Reviewed: 24 May 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Noisy. No policy for keeping quiet so as not to disturb other guests. On our floor were like two families occupying two separate rooms. Near midnight kids would be running down the hallways and talking loudly. Adults talk to each other from one end of the hallway to the other by shouting. They do this anytime of the day, morning or evening. This is a major NO for me.

    There were money exchanger nearby that gives high exchange rate compared elsewhere

    Stayed in May 2017

  • Reviewed: 11 April 2017

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    was 20 mins late for breakfast so friends had served for me. when i got there staff had taken my plate of food after blasting my friends in Thai.. :|

    Comfortable & clean rooms

    Stayed in April 2017

  • Reviewed: 20 February 2017

    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor Wi-Fi connection in the room and Lobby. Intermittent and disconnected frequently

    Location is close for shopping such as the Platinum Mall, tlthe Pratunam market and Talad neon. Walkable distance from 10-15 minutes

    Stayed in February 2017

  • Reviewed: 31 July 2016

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel gave wrong information even I asked some question (nearest BTS skytrain to reach the hotel), hotel suggested to drop at Asok and take another sub railway to reach the hotel, even the nearest one is "Chidlom Station"

    Location near to shopping area (Pratunam and Platinum mall) easily to walk from hotel just only 10 minutes only one staff "Khun Keng" exellent job with good recommend where to visit nearby hotel

    Stayed in July 2016

  • Reviewed: 30 July 2016

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    1. travel desk. its horrible. even they cant speak , just came and sit from some where else , i feel. 2. breakfast room conjusted noisy crowdy like a fish market even we cant sit . 3.bathroom is too dirty even the toilet . which means ugly.

    location staff bed good for just average family.

    Stayed in July 2016

  • Reviewed: 6 July 2016

    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing much but reception staff can keep smiling at guests 👍

    The location is just perfect for shopping around pratunum, breakfast was good, easy check in, cleaning staff is very nice.

    Stayed in July 2016

  • Reviewed: 6 April 2018

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Center of shopping centers/market

    The location

    Stayed in March 2018

  • Reviewed: 28 March 2018

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Price

    Location

    Stayed in March 2018

  • Reviewed: 1 March 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Easy access

    Good location

    Stayed in February 2018

  • Reviewed: 24 January 2018

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Difficult to locate

    Location.lots of Indian restaurant

    Stayed in January 2018

  • Reviewed: 9 January 2018

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Atmosphere very loud n noisy..the room nos 404 n 406 were full of bed bugs..could not sleep well..body full of red rashes n itching

    Comfort creatures

    Stayed in January 2018

  • Reviewed: 9 December 2017

    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No comment

    Closed to shopping centre. Walking distance.

    Stayed in December 2017

  • Reviewed: 17 November 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good. No complaints.

    Excellent property. Clean and tidey.

    Stayed in November 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed mattress hard. No hand towel. No toothbrush.

    Clean. Near Indian restaurant.

    Stayed in October 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 7 nights

    other guests were paying much less than we did.

    loation

    Stayed in August 2017

  • Reviewed: 17 June 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights

    Not proper information about city.

    Stayed in June 2017

  • Reviewed: 12 June 2017

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 5 nights

    Breakfast not so good.

    Friendly and helpful staff.

    Stayed in June 2017

  • Reviewed: 3 June 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    good location

    Stayed in June 2017

  • Reviewed: 16 May 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was close to everything

    Stayed in May 2017

  • Reviewed: 13 February 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    The staff at morning shift.

    The location

    Stayed in February 2017

  • Reviewed: 12 February 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights

    The behavior of morning section staff was not good.

    Stayed in February 2017

  • Reviewed: 4 February 2017

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    nothing to say

    Best location for covering bangkok shopping malls sight seeing

    Stayed in January 2017

  • Reviewed: 1 February 2017

    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Poor/Worst wifi. Staff not friendly. Breakfast is very poor.

    Close walking distance from main shopping area Indra Market and Indra square.

    Stayed in January 2017

  • Reviewed: 3 January 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    Location, Value for Money

    Stayed in December 2016

  • Reviewed: 28 December 2016

    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Everthing we don't like

    Nothing very poor hotel never visit again

    Stayed in December 2016

  • Reviewed: 25 December 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    The mattresses are too hard.

    The staffs are all friendly.

    Stayed in December 2016

  • Reviewed: 5 December 2016

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff cant speak english!!

    Near to pratunam mall

    Stayed in December 2016

  • Reviewed: 24 November 2016

    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 4 nights

    Breakfast food was the same everyday. Wifi in rooms very slow.

    Room is quite big and location is good.

    Stayed in October 2016

  • Reviewed: 10 September 2016

    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast menu same every day. Not enough variety. Wifi very poor.

    Location quiet and good. Staff friendly and very supportive.

    Stayed in September 2016

  • Reviewed: 22 August 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Mosquitoes in a room and water cannot put in warm condition

    Ac is excelent,bed comfort and room is pretty big with that price

    Stayed in August 2016

  • Reviewed: 14 August 2016

    • Business trip
    • Group
    • Deluxe Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel breakfast food is served very cold..

    The hotel has a location.walking distance to stores. Convenient to transportation .

    Stayed in August 2016

  • Reviewed: 21 July 2016

    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 4 nights

    Poor Wi-Fi Coverage.

    Good Location.

    Stayed in July 2016

  • Reviewed: 11 July 2016

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    Bed was small

    Breakfast was good

    Stayed in July 2016

  • Reviewed: 19 June 2016

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice comfortable stay at Ecotel Bangkok

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 March 2016

    • Leisure trip
    • Solo traveller

    I stayed at this hotel 4 years ago so returned because I was satisfied before. Now it seems to be dedicated to a one country that loses its appeal as international. Also the buffet is poor compared to my previous visit. Food is usually cold when should be served hot. It has now become very noisy late night and early morning.

    the staff and location

  • Reviewed: 1 March 2016

    • Leisure trip
    • Family with older children

    They do not provide tea or coffee even in the morning - even on payment No room service - for any food at all

    Location is good - close to all the shopping centres

  • Reviewed: 10 January 2016

    • Leisure trip
    • Couple

    The east indian travellers are a pain they dont no how to use the buffet stand and eat their breakfast over the table or else they walk along side it and graze very rude to the staff and other hotel guests as well I feel sorry for the staff that they have to tolerate these people.

    The staff are so great, plus the hotel is easily reached by the train system.

  • Reviewed: 21 August 2015

    • Leisure trip
    • Family with older children

    The breakfast was very bad and not worth the effort of getting out of bed.I have stayed in this hotel about 3 years ago and the food was much better then.

    The location was fabulous.

  • Reviewed: 21 August 2015

    • Leisure trip
    • Family with older children

    Staffs were very rude.in one of our room cockroache was there.after complaining, the hotel staff came sprayed pest control.

    Room very compact good and very close to the shopping center

  • Reviewed: 13 August 2015

    • Business trip
    • Family with young children

    Pathetic buffet breakfast. ...almost same spread everyday with no change of even fruits. They definitely should be much better as it was 6 yrs ago when I first stayed at this place.

    Location was superb. Close proximity to shopping areas and accessible to transport etc.

  • Reviewed: 17 February 2015

    • Leisure trip
    • Family with young children

    No wifi signal in room Ants everywhere rude reception staff taxi service outside the hihotel is a thief don't go to him

    Near all the main markets specially patunam market.

  • Reviewed: 4 January 2015

    • Leisure trip
    • Family with older children

    Wifi was very poor. It kept disconnecting. Also, it is slightly far from Platinum fashion mall ( for walking ). Cab drivers outside the hotel overcharge eventhough it's a 5 minute drive there.

    The hotel staff were helpful and were ready to help. They provided hot water in a kettle and extra pillows with no charge. Room was clean and comfortable

  • Reviewed: 21 May 2016

    • Leisure trip
    • Family with young children

    Staff is pathetic. Hotel services are worse. Breakfast is ok.

    Location

  • Reviewed: 18 April 2016

    • Leisure trip
    • Group

    atnight very noise till 2_3am Down stay is disco pub

    ilike location

  • Reviewed: 6 January 2016

    • Leisure trip
    • Couple

    close to all local shops !!!

  • Reviewed: 10 November 2015

    • Leisure trip
    • Couple

    lack of electric outlets for chargers/laptop, defective TV in my room

    good location, quite budget price

  • Reviewed: 20 October 2015

    • Leisure trip
    • Couple

    Location still far from night market and shopping mall

    Helpful staff and cleanliness of room

  • Reviewed: 17 October 2015

    • Leisure trip
    • Couple

    Noisy guests. Group check in / check out.

    Friendly staff.

  • Reviewed: 7 October 2015

    • Leisure trip
    • Group

    One female staff behaved indifferently during check in time.

    Good ,comfortable rooms.proximity to markets .

  • Reviewed: 19 September 2015

    • Leisure trip
    • Couple

    In walking distance from market and mall. Kindness and help of staff. Quiet place.

  • Reviewed: 26 August 2015

    • Leisure trip
    • Couple

    Check in check out time

    Accomadation

  • Reviewed: 28 July 2015

    • Leisure trip
    • Group

    Staff were really friendly for an affordable hotel :)

  • Reviewed: 27 July 2015

    • Leisure trip
    • Family with older children

    The people in the front desk are rude and ruthless. Hate to stay again in this hotel. Cockroach running in the rooms.

    Nothing

  • Reviewed: 16 July 2015

    • Leisure trip
    • Family with older children

    the location is bad. the staff was impolite. the rooms were smelling.

    nothing

  • Reviewed: 9 July 2015

    • Leisure trip
    • Couple

    Small Shady Smelly Rooms Behavior of staff No bell boy Poorest wi fi Deposit money of 2000 thb

    Location

  • Reviewed: 24 June 2015

    • Leisure trip
    • Family with older children

    EVERYTHING WAS BAD!! RUDE STAFF STINKING ROOMS AND WORST PROPERTY IN BANGKOK!!

    NOTHING

  • Reviewed: 11 June 2015

    • Leisure trip
    • Family with young children

    The staffs was not friendly and lack of coordination

    We liked the location walking distance to all shopping places

  • Reviewed: 22 April 2015

    • Leisure trip
    • Group

    the water kept becoming cold and hot, and the female receptionist is not very nice on service and talk.

    The bed and the conditioner is good

  • Reviewed: 17 April 2015

    • Leisure trip
    • Couple

    Location

  • Reviewed: 2 April 2015

    • Leisure trip
    • Couple

    close to local amenities , in the centre of the shopping district !

  • Reviewed: 16 March 2015

    • Leisure trip
    • Family with young children

    too many Indians .. quite smelly .. service staff for sightseeing was bad .. overcharging us

    nothing

  • Reviewed: 10 March 2015

    • Leisure trip
    • Couple

    Helpful staff, the room is clean

  • Reviewed: 26 February 2015

    • Family with young children

    Need waiting so long for hot water.

    Staff very friendly n helpful.

  • Reviewed: 18 February 2015

    • Leisure trip
    • Group

    hard to find halal food

    very near with night market

  • Reviewed: 10 February 2015

    • Leisure trip
    • Couple

    This hotel was a very pleasant surprise. It is very European in style but far better quality and service than most European hotels of this type.

  • Reviewed: 5 February 2015

    • Leisure trip
    • Couple

    noisy guests, mainly men. Dated facilities, run down neighborhood, too much traffic,

    Clean room, good breakfast and shopping not far, tv ok, aircon ok

There are also 19 reviews without text. These impact the overall review score.

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