Room condition, dirty walls, bad smell in the bathroom, no pool towels.

Pool, size of room, breakfast, great staff.

Stayed in January 2024

My family loved the pool being right outside our room. The staff were lovely. The rooms had some wear and tear but nicely laid out, spacious, clean and a comfy bed. While its quite a way from the beach the shuttle bus was super handy to visit different spots.

Stayed in January 2024

The shower only has warm water, not hot water and it doesn’t come that much water out of it.

Absolutely amazing pool and rooms, the beds are really comfortable and everything is clean! Really amazing.

Stayed in January 2024

Bit far awey

They provide free transfer - 5 times/day - to the beach.

Stayed in January 2024

-Upon arrival, safety box not working, shower head broken, door didn't lock. Fortunately all issues were fixed promptly after calling reception -Our room on ground level could hear the room above us. Talking, sliding of chairs, and opening/closing of doors were heard clearly at night

-Large room with large bathroom -Pool was great..nice and big, access from room -Fitness room was sufficient -Shuttle bus to town -Tours organised from reception

Stayed in January 2024

The location is a bit further from the center, which we knew in advance. (drop-offs to the beach during the day are fine)

Everything was fine. Breakfast good and varied. Staff pleasant and helpful. Super room service and surprisingly cheap for us. The rooms are stylish, spacious and cozy. Comfortable beds and the entrance to the pool directly from the terrace of each room was great. In the evening, the hotel was beautifully lit up in a romantic way, the hotel environment was simply pleasant. ... For the given price, I can definitely recommend it.

Stayed in November 2023

The only small issue I could point to would be that the bathrooms could have used a bit of a more robust clean near the top by the ceilings. There was some buildup on the walls that needs to be tidied up. Also it was a pitty that the restaurant on site is no longer operating that would have been a nice touch for dinner some nights. A heads-up that it was no longer operating would have been appreciated but it wasn't a major issue.

The staff went over and above to make every aspect of our stay comfortable and lovely. Ping at the front desk is amazing and nothing was too much trouble, she is the best! There is a shuttle to Ao Nang Beach, the Landmark Night Market, and a few other stops every 3 or so hours and that makes getting to and from the hotel pretty painless. The rooms are very sizeable and comfortable. The biggest highlight is definitely the pool. All rooms have direct access to the pool. The downstairs rooms have built-in seating in the pool and are definitely worth the little bit extra for a downstairs room.

Stayed in January 2023

The location is a bit off center, not a problem for us as we had a car. Some parts of the hotel could do with a fresh coat of paint.

The pool is amazing, the best I've seen in a hotel this size. it's possible to swim all around the hotel, with all rooms having a direct access to the pool. The room was large and the bed was wide and comfortable. The staff was efficient and friendly.

Stayed in October 2022

Location is not on the beach requires a transport and food was good but could have been better.

Room was good enough with a separate bed given for the child I booked for. Direct access to pool via a stair one of the cheapest pool access room I found online. Staff was good and courteous, lot of places to eat nearby even a market. Had a shuttle to the beach which was a life saver.

Stayed in October 2022

Very clean and staffs were very kind and friendly

Stayed in March 2024

The staff very friendly and helpful

Stayed in February 2024

Na

This hotel was a good choice for family with kids who want to do swimming activity as the pool just outside the room

Stayed in January 2024

It was very far away from ao nang beach, the hotel did a free shuttle service however it was not that often during the day so we ended up getting grabs most of the time. The pool was not clean. The food was only okay - we only had lunch there so can’t comment on breakfast and dinner.

Own pool access was nice and the staff were very friendly

Stayed in January 2024

Hotel staff had noisy party til almost 11pm without warning guests. The party was for the hotel staff... Rooms are tired and definitely need updating. Wifi is useless. In 2024 hotels should do better. Wifi is cheap. Breakfast - abysmal. cold eggs. ham floating in water, cold items that should be hot. Not acceptable. TV is pointless - i know we are on holiday but it would be nice to have a couple of sport channels or something for tourists, who come to stay...

Location is pretty good. Staff friendly. Comfortable.

Stayed in January 2024

beautiful area, clean hotel, attractive the staff is very good. service like a luxury hotel

Stayed in December 2023

The hotel could do with some works, there were parts that were in need of repair and mould in the bathroom. There were parts of the pool and surrounding area that could also benefit from repairs.

The pool was great and it was in a really good location to be away from the main strip.

Stayed in December 2023

We got a 10% discount voucher for a restaurant in Ao Nang (that's the first stop of the free shuttle), as we just arrived and were hungry we decided to go there but were not really impressed, there are much better options in the town.

We took a pool access room, the price is very attractive and staff is super friendly and helpful. The free shuttle to the beach is very convenient although it could be more frequent. Would come back any time :)

Stayed in November 2023

Nice location, you have individual entry to the pool. Friendly and helpful staff.

Stayed in September 2023

My wife and I wanted to extend our stay at the hotel for a few more days, but we decided to leave because of the rude receptionist with very negative energies that she transmits to the customers. which is not suitable at all to provide service to humans, and certainly not to host guests in a hotel. And also other guests who were at the hotel told us that every time they enter and leave the hotel the negative look of the receptionist makes them sad. I would definitely recommend the hotel manager to let good employees be at the hotel's reception, because it is definitely a good hotel, and it's a shame that this woman destroys the positive atmosphere, and causes great financial damage to the hotel

the pool

Stayed in August 2023

Location leaves a bit to be desired, you really need a vehicle to get about. Access to the pool from the room was fine but not as easy as it should have been and using the sunbeds meant taking towels and books, etc....through the water. Do not stay on the first floor with children as the steps are steep and can get slippery when wet. The food in the restaurant was not clearly labelled and there were few options for dietary needs.

The idea of getting into the pool straight from your room is great but it does lack a bit in the execution. The bed was super comfortable and the staff always ready to help out. The free bus to Ao Nang beach was a bonus and made up for the fact the hotel is not actually near a beach at all.

Stayed in August 2023

nope

i like about the pool and the location n view , the pool so near by the room, its so easy to get wet for every single time you want!

Stayed in July 2023

Loud music by guest spa does not function the room service for food no longer functions the in house laundrette no longer functions the restaurant is not open for food apart from breakfast the hotel is very different and was a huge disappointment

The shuttle was still running so was handy

Stayed in February 2023

very clean and good ambience.

Stayed in July 2022

The hotel is really nice, sparkling new ! Rooms are spacious, bed is big, there is a mini fridge and a balcony with direct access to the pool. The staff is really nice and helpful. We were supposed to stay for a week and ended up staying 3 weeks there I’ll definitely recommend!

Stayed in April 2021